Plusnet

Plusnet Outage Report in Headcorn, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Headcorn, Kent, England 11/19/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ptrichardsonuk Peter Richardson (@ptrichardsonuk) reported

    @Plusnet Yeah, there's just no justification for a ~9% price rise. I didn't get a 9% pay rise, and I bet you didn't either. I've just requested my PAC, and I'm going to try Lebara for a while. Seems Vodafone's signal will be better where I live too.

  • kelliechapmanxo Kellie (@kelliechapmanxo) reported

    @Plusnet I’ve tried calling your number to report an issue and it says it’s no longer available. I’m paying money for the services and they’re not working.

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey I have no signal in my home is there a outage in Newcastle?

  • irwindowcleaner irwindowcleaner (@irwindowcleaner) reported

    @Plusnet Curtis why no reply to DM? Still problems...

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed

  • irwindowcleaner irwindowcleaner (@irwindowcleaner) reported

    @Plusnet Hi Internet very sporadic in the LE12 area can you look into it.Had a zoom meeting, had to cancel due to no bandwidth .ASAP please.

  • joe_mccraith Joe McCraith (@joe_mccraith) reported

    Thorough fed up of paying £30 a month for snail-slow ‘broadband’ from @Plusnet.

  • b33r Paul 🍺 (@b33r) reported

    @Plusnet For anyone who reads this thread by “rectified” they mean I turned down their measly £20 compensation offer and donated double that to charity myself.

  • Plusnet Plusnet (@Plusnet) reported

    @kelliechapmanxo Hi Kellie, I'm really sorry to hear you're having trouble reaching us and having issues with your service. We're not aware of there being any issues with our contact numbers. -Tony Plusnet Sheffield

  • MikeOxl61921318 Mike Oxlong (@MikeOxl61921318) reported

    Just re-newed my #plusnet package it’s not a bad deal but the customer service guy is only 26 and actually has a landline😳