Plusnet Outage Report in Kennington, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kennington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kennington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Plusnet
Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kennington, England
Latest outage, problems and issue reports in Kennington and nearby locations:
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Rose Gold (@RrmetroldRose) reported from Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Keava (@keavaoloan) reported
@bruskyyyy @plusnethelp Been trying to leave since last year; log complaints every month, tried multiple routers at different addresses. Nothing provides decent internet, no-one at plusnet cares. Been paying for a service we can’t use for over a year and been told only way out is to buy our way out 🙃
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Kirstin Leese (@kirstin_leese) reported
@grezwell19 @Plusnet Put in a complaint online. I got told by the technical team to “just google” the ombudsman, the complaints team let me out of the contract with no fees. They have no control over what the technical team are telling people.
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Stevewhi (@Stevewhi2) reported
@Plusnet not happy. Cancelled service, out of contract, told to ignore request for money, then told owe 3.58 if not paid bailiffs but no one answering phone or texts
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Keava (@keavaoloan) reported
@finduramit @plusnethelp @Plusnet Amit, we are in the exact same boat. I hope you can leave without buying your way out, as it’s unfair when you’ve been paying for months for an unusable service. Wishing you better luck than we have had with our fault questions (they stopped allowing us to upload updates).
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Echo Cafe (@Echo_Cafe) reported
@plusnethelp I have been a Plusnet customer for over 5 years. I have a very old modem with separate router. I get around 30mbps speeds with wired connection but 15mbps when using wireless (& it drops). Same on all devices, even if next to router. Please can I have a new one? 🙏
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Roger (@RogerOB49) reported
@jessparks94 @Plusnet @plusnethelp Just to let you know that I managed to get through this morning to renew contact by keeping my phone on speaker whilst doing other things even the guy I spoke to who was very helpful and polite said that their customer service was not great at the moment
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Cllr Alan Quinn (@cllralanquinn) reported
@OpenreachHelp According to Plusnet there is a fault in the M25 1FX area. As many key workers are working from home and need a good Internet connection, can you resolve the problem ASAP?
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TheRoboticAmphibion. (@EFrog01) reported
@Plusnet Dogshit ******* trash, go die in a hole, worthless piece of ****. Can't even supply good internet.
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Jo 🏳️🌈 (@pinks_tribe) reported
@Plusnet @plusnethelp Unless you're with plusnet, because then it's unlikely you'll be connected for long. Fed up customer here.
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Richard Doubleday 💙 (@Doppeltag) reported
@DavidGArnold @bt_uk Funny how I’ve had problems with not only BT themselves in the past but also Openreach and Plusnet (both BT companies)?! TalkTalk also come under the BT umbrella so have avoided them like the plague! And everyone else’s (bar Virgin) come over the BT network! #monopolyanyone