Plusnet

Plusnet Outage Report in Teynham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Teynham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teynham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Teynham, Kent, England 04/28/2024 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Teynham, Kent, England

The most recent Plusnet outage reports came from the following cities: Chatham, Faversham, Canterbury and Whitstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomFaversham E-mail
United KingdomCanterbury Internet
United KingdomCanterbury Internet
United KingdomWhitstable E-mail
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Teynham, England

Latest outage, problems and issue reports in Teynham and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • R_D_Metcalfe Richard Metcalfe (@R_D_Metcalfe) reported

    @Plusnet hi, may I make a suggestion? On your website acct login page you ask for my "Username". But you refer to this as my "Account Number" in your welcome email. Please can you change your website to ask for my Account Number to reduce confusion/multiple login failures! Thanks

  • PaulWorpole Paul Worpole (@PaulWorpole) reported

    @OpenreachHelp This job has been dragged out from 30th April. Now no phone line for last two days? Someone needs to sort this problem. @Plusnet @plusnethelp

  • Jillyeeha Jill Fenton (@Jillyeeha) reported

    @Plusnet Unreliable phone line and internet since end 2020. Money taken from that I don’t owe. Even ombudsman couldn’t get through. Blocking my access to websites including their own. Problem not in home as Openreach already visited home. 48 phone calls. 40 emails. Disgrace.

  • helen39744435 Helen (@helen39744435) reported

    @Plusnet 3 calls made to fix drop in speed. Cap lifted, twice nothing happens. Constantly having to reset box. Finding it hard to WFH. Promised outreach twice but nothing has happened. Very frustrated and disappointed in customer service. I want this escalated to a manager

  • wiggle_chops Fife_Hedgewitch (@wiggle_chops) reported

    @jaggythistle50 I've been with Plusnet for 6 years and never had a major issue. Luck of the draw I suppose.

  • JethroHubbard Jethro Hubbard (@JethroHubbard) reported

    @Plusnet I tried to open an account and even had you take a payment but I can't log in, haven't got an email and even logging on via username doesn't work!

  • hannevaan Hannevaan (@hannevaan) reported

    @Plusnet Yeah lovely Saturday indeed have been waiting for your customer services to pick up my call for over 30 minutes!!! Hopeless!!

  • JJHB_illa JJ (@JJHB_illa) reported

    Whatever you do don't switch to @plusnet they leave you without the internet for 5 days and counting and don't care, poor customer service

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @O2 hi. My @Plusnet broadband is down. They’re looking into it. In the meantime is there a way to temporarily increase the data on my mobile whilst they fix it.

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @Plusnet dreadful service. Just joined last week and no Internet for over 2 hours tonight. I'll be cancelling tomorrow.