Plusnet

Plusnet Outage Report in Ashford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashford, Kent, England 12/28/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashford, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford E-mail
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • njoshi09 Nirav Joshi (@njoshi09) reported

    @Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.

  • amordesigns Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you #Plusnetdown #plusnet

  • xOldmanpete oldman (@xOldmanpete) reported

    @xmatty123x @Plusnet @DeliciousLegacy Depends on how many customers dunk for the perfect cuppa. It's been down for most of the country for nearly 2hrs and they have only just acknowledged the problem.

  • HamPerks Hamish Perks (@HamPerks) reported

    @Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you. Hoping that it's back up by 6PM, in time for the #ModernWarfare2 Beta! #Plusnetdown

  • FelixAndrews Felix Andrews (@FelixAndrews) reported from Aberystwyth, Wales

    According to the person I spoke to on the phone, it's @plusnet's account authentication system that's broken, so I guess everyone just has to sit tight and wait for a fix.

  • WillieM0511 William Mahood (@WillieM0511) reported

    @Plusnet full fibre broadband has been down for over an hour. Cannot get through to customer service on the phone, no messages from @Plusnet on their official twitter account. "Award winning customer service"

  • RickieTrades Rickie Fowler (@RickieTrades) reported

    @simplysimon911 @CasFletch20 @Plusnet It didn’t when I rung them. All their systems were showing working and they said the issue was my end on text. It took them two hours to add that message.

  • Oxigin Ryan (@Oxigin) reported

    @Plusnet @DeliciousLegacy Feels like there are some major comms issues in the socal media team. Its clearly not "some customers" It's every customer and its all forms of Internet access. Even your own status page is down. Maybe stop copying and pasting the same reply and just give us an ETA pls. #plusnet

  • TheWatc47403040 The Watchman (@TheWatc47403040) reported

    @Plusnet @PixieJo Think it’s a bit more than that. Considering I have connection issues on O2 cell network too suggests a bigger issue

  • amordesigns Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you