Plusnet

Plusnet Outage Report in Ashford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashford, Kent, England 01/17/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashford, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford E-mail
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet Hi itwbent off at about 1 am early and nort come back on untill 3 am ?? But its slow broadband now ?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Martynnorris Nearly Always Wrong (@Martynnorris) reported

    @Plusnet good morning. I am an existing customer and yesterday I upgraded to fibre broadband. About 30mins after dining this yesterday evening a red light appeared on my router on the "Internet" bit. I have no Internet. Are these things related? Thank you

  • AMJ1981 Andy Johnson (@AMJ1981) reported

    @MartinSLewis I was always worried about poor signal so never switched from ee, have now just moved from ee to plusnet as I learnt they piggy backed ee from tonight’s show and have halved my mobile bill! thanks Martin!

  • Plusnet Plusnet (@Plusnet) reported

    @AndyBat15384160 No problem Andy, let me know if you need anything else! - Cal, Plusnet Leeds

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    @DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.

  • Plusnet Plusnet (@Plusnet) reported

    @DallawayO Hi Oliver. Are you still having problems with your connection? If so, is this solely affecting your wireless connections or are wired connections also affected? Regards, Emily Plusnet Leeds 🌞

  • aledrob Aled Roberts (@aledrob) reported

    @SkyUK currently looking for a replacement ISP to @Plusnet due to poor customer service. Does Sky Broadband allow upgrades to FTTC to FTTP broadband mid contract if it becomes available to my household?

  • michele_paule Michele Paule (@michele_paule) reported

    @virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!

  • ahmed_nilufar Dr Nilufar Ahmed (@ahmed_nilufar) reported

    @Plusnet am having huge trouble with my connection in BS1 can you advise please. Thank you