Plusnet

Plusnet Outage Report in Ashford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashford, Kent, England 11/12/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent Plusnet outage reports came from the following cities: Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford E-mail
United KingdomAshford Wi-fi
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Steveuk2030 geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 #NUFC (@Steveuk2030) reported

    @Only1JG18 I've been with plusnet a few year without any problems

  • kevtoonrichards Kevin Richards (@kevtoonrichards) reported

    @SkyHelpTeam still no internet since Friday and today you inform me that there is an outage in the area? So why send a new router and book a Sky Engineer? Have to wait a week for a BT Engineer! Poor service, @Plusnet much more competent and reliable

  • TonyBro53815660 Tony Brown (@TonyBro53815660) reported

    @Plusnet How about the horror show that is plusnet customer service

  • GoHomeNicola Nicola (@GoHomeNicola) reported

    @Plusnet hi my broadband has gone down, router was flashing red but now solid red and 'connected without internet'

  • sentimentix senti mentix (@sentimentix) reported

    @Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)

  • PeteCondemned Condemned Pete (@PeteCondemned) reported

    @Plusnet What the hell is going on with the broadband today? I have never had any issues before and now every few mins i get broadband disconnected....Not good when i have videos that need editing and uploading

  • OtterlyTiffin Tiffin, Mother of Kobolds | OtterlyTiffin (@OtterlyTiffin) reported

    @Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.

  • offaltrades Jack Anon (@offaltrades) reported

    @decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!

  • LaurenEGrn Lauren (@LaurenEGrn) reported

    @Plusnet My internet connection has been dropping for the last 2 days now. I work from home and cannot afford for this to be happening. How do end my contract? This is not the service that was sold to me