Plusnet

Plusnet Outage Report in Harwich, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harwich, Essex, England 01/02/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Harwich, England

Latest outage, problems and issue reports in Harwich and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • adamcardyx Adam “taximan” Cardy (@adamcardyx) reported from Clacton-on-Sea, England

    When your perfectly working broadband from @Plusnet is slower than dial up. (Google it kids) So slow I can’t even use it! Yes, it’s not fibre (NA in my area) but 1 min 20 seconds to load Facebook log in page!! 😭😭😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roverman68 neil rapsey (@roverman68) reported

    @Plusnet also another issue that has arisen i have my old number ported, but when i send txt messages it is sending them from the sim card number i was supplied yet calls are using my original ported number, very poor and not worth the cheap monthly payments.

  • MattDal00304708 Matt Dalton (@MattDal00304708) reported

    Hei @Plusnet, our WiFi is down and I can’t get through to your customer service lines. Can you help?

  • PScotfree Peter Shankley (@PScotfree) reported

    Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??

  • paulroo1963 paul rooney (@paulroo1963) reported

    @Plusnet This company is a laugh signed up for contract the start of last month contract work required with open reach no communication from either company a month on unacceptable! Hours spent on the customer service line only to be cut off when answered

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet when you don't have the option of email or online chat, then technical issues such as are happening now which prevent being connected to the call centre are really frustrating. Not even the option of getting a call back

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

  • Cookstein Alex (@Cookstein) reported

    @Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • ludogogical ludogogical (@ludogogical) reported

    @BTSopenreach I have had no internet at home for 3 days and @Plusnet say it is due to your infrastructure. Please tell me when issues in the CT11 area will be resolved.

  • JamesSM James (@JamesSM) reported

    @Plusnet Hi, I switched from BT to Plusnet for landline & broadband on 25 Nov, but it seems BT were not informed of the takeover until the 28th, so they have continued to bill me until that date. Can you help please?