Plusnet

Plusnet Outage Report in Great Bentley, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Bentley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Bentley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Bentley, Essex, England 11/21/2025 09:25

November 21: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Bentley, Essex, England

The most recent Plusnet outage reports came from the following cities: Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Wi-fi
United KingdomColchester Internet
United KingdomClacton-on-Sea Internet
United KingdomColchester Internet
United KingdomClacton-on-Sea Total Blackout
United KingdomColchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Bentley, England

Latest outage, problems and issue reports in Great Bentley and nearby locations:

  • adamcardyx Adam “taximan” Cardy (@adamcardyx) reported from Clacton-on-Sea, England

    When your perfectly working broadband from @Plusnet is slower than dial up. (Google it kids) So slow I can’t even use it! Yes, it’s not fibre (NA in my area) but 1 min 20 seconds to load Facebook log in page!! 😭😭😭

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet Yes, the assistant who helped me was very friendly and knowledgeable and made sure I was sorted - I had a follow up email from provisioning this week so all was done well. I'm terrible with names, but it was a Scottish gentleman. Poor call queueing system is my only criticism!

  • DaniellaGluck Daniella Gluck (@DaniellaGluck) reported

    @spconnolly @Plusnet Change to Zen. Really good UK service and not overpriced.

  • spconnolly Dame Sarah Connolly (@spconnolly) reported

    Well @Plusnet it’s been two months and still no reply to emails via customer support. This is an outrageously poor customer service and since you are not responding I’m forced to do this.

  • artbizness Polite Notice: Mike Radcliffe (@artbizness) reported

    @Plusnet Morning! My internet is down this morning. Flashing orange light on the wifi router, tried resetting, no change. Can you sort it please?

  • suepinkstone sue pinkstone (@suepinkstone) reported

    @Plusnet my grandson has an I phone7 plus & could not receive text & phone calls. He has reset phone, taken sim out & in & all suggested solutions to no avail! Phone is now showing ‘no service’ so nothing working! Help please.

  • Michael78146035 Michael Stuart (@Michael78146035) reported

    @Plusnet no phone signal for 2 days now, I’m told there’s an issue with the local phone mast. Can I leave Plusnet without penalty?

  • broadwoodsquare David Glynn (@broadwoodsquare) reported

    @spconnolly @Plusnet I have always had good service from Plusnet. When I have had problems I have always phoned them - very long wait, but once through, the problem has always been dealt with very efficiently. Best of luck!

  • flunny907 Finessa Wallace (@flunny907) reported

    Plusnet.. A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    starting new services with new ISP. No one could say why & now it's clear it's thanks to @Plusnet for ******* up my broadband connection on the 10th & making my life hell trying to sort it out & in the end told the new ISP to shove it too after 3 weeks of **** all broadband 2/

  • XpydaM xpyda man (@XpydaM) reported

    @plusnet my download speeds are appalling, 5mb and I'm paying £40 odd pound a month. I want faster connection and I want to keep my phone line. It appears you don't offer this. Long time customer but losing patience now. How can I get faster connection and keep my phone line?