Plusnet

Plusnet Outage Report in Great Bentley, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Bentley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Bentley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Bentley, Essex, England 12/16/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Great Bentley, England

Latest outage, problems and issue reports in Great Bentley and nearby locations:

  • adamcardyx Adam “taximan” Cardy (@adamcardyx) reported from Clacton-on-Sea, England

    When your perfectly working broadband from @Plusnet is slower than dial up. (Google it kids) So slow I can’t even use it! Yes, it’s not fibre (NA in my area) but 1 min 20 seconds to load Facebook log in page!! 😭😭😭

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.

  • ChimericalCal Cal (@ChimericalCal) reported

    @KevinMPMcNamara @Plusnet Thanks. Good to know it isn’t just me. I hope my rights as a consumer allow me out of this 12-month contract considering they’re not providing the advertised service.

  • JonesLindley David Jones (@JonesLindley) reported

    @Plusnet "That'll Do", "We'll Do You Proud" Not in my case, should have gone online 20th January now looks like February. Under strict lockdown, no telephone line and no broadband, rubbish service, this wont do. @MarkTamiMP

  • notlistenning1 Service (@notlistenning1) reported

    @garethjbaker So close all internet suppliers bar one? Madness Competition keeps prices down, we all pay and then those in need get supported internet supply. You believe all your told. Who is BT, Vodaphone , plusnet etc owned by? Which MP? You really believe your tweet dont you?

  • JanetLeather janet leather (@JanetLeather) reported

    @MatthewBeard14 @plusnethelp @Plusnet I've had exactly the same issue with my Dad/vulnerable and shielding - no one answers technical support. I eventually got a response via a Facebook private message and their solution was for us to contact the phone number we've been trying for days! 🙄

  • FplWife FPL_Wife (@FplWife) reported

    Oi @Plusnet we've been calling, tweeting and emailing you but you don't reply, our internet is broken! Help!

  • LeeDaines3 Lee Daines (@LeeDaines3) reported

    Yes finally got through, seriously you need to reduce the amount of time it takes to get through to you. You have high speed broadband, but Plusnet customer service is streets ahead.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • StuartMaggs Stuart (@StuartMaggs) reported

    @ThetisMidvar We’re with Plusnet. Years with no problems, and the one time I had to call customer support (due to an issue with a Google Nest) they sorted it straight away for me. Top class.

  • LouSmith52 Louise Smith 💙 (@LouSmith52) reported

    @Plusnet We’ve had little to no internet for three working days. Called customer service twice. Told of a fault on the line that it would be fixed but we still have 0.06mbps download. It takes over 30mins to get through by phone. Please help. @plusnethelp