Plusnet Outage Report in Godalming, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Godalming, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (70%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Godalming, Surrey, England

The most recent Plusnet outage reports came from the following cities: Sandhurst, Guildford, Farnham and Godalming.

City	Problem Type	Report Time
Sandhurst	Internet	5 days ago
Guildford	Internet	one month ago
Farnham	Internet	one month ago
Godalming	Internet	one month ago
Guildford	Internet	3 months ago
Farnham	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

• 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 58 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• DanPax (@DanPax1) reported 12 minutes ago

  @Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.

• 🦋 Sara 🐬 (@sarasworking) reported 13 minutes ago

  @Plusnet Thank you. I think it would have helped if your customer service centre informed customers there was a widespread outage before cutting the line off. Wonder if there will be any compensation for loss of service considering many of us are still working from home?

• Joe Orme (@Dr_J_Orme) reported 14 minutes ago

  @Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY

• Joe Lampard (@JoeLampard2) reported 15 minutes ago

  If you're looking for a new internet service provider and regularly use e-mail then please under no circumstances consider moving to #Plusnet, their browser mail client is not fit for purpose and I wouldn't wish it on anyone. @Plusnet

• Tania (@taniacarlow) reported 15 minutes ago

  @Plusnet The issues are Plusnet’s not mine. Have DM’d you.

• Plusnet (@Plusnet) reported 18 minutes ago

  @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

• Plusnet (@Plusnet) reported 18 minutes ago

  @adamramadan Hi Adam, For a short time this morning a small number of customers were experiencing problems connecting to their broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. Regards, Emily Plusnet Leeds 🌞

• Eddie Arthur (@kouya) reported 19 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• I'm the messenger. Fire away! (@bmc875) reported 23 minutes ago

  Interwebby been down all morning. Had to call in the heavy mob. #Plusnet Got there eventually. Nothing I had done.

• Plusnet (@Plusnet) reported 27 minutes ago

  @sarasworking Thank you for your feedback. I will pass this on and I'm sorry for the inconvenience caused. We are not able to compensate for the loss of service, apologies that this is the case. Regards, Emily Plusnet Leeds 🌞