Plusnet Outage Report in Cobham, Surrey, England

Problems in the last 24 hours in Cobham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cobham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Cobham, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Dorking, Staines, Egham, Windsor, Teddington, and West Drayton.

City	Problem Type	Report Time
Hammersmith	Wi-fi	3 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Wi-fi	9 days ago
Hounslow	Internet	10 days ago
Dorking	Internet	21 days ago
Staines	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cobham, England

Latest outage, problems and issue reports in Cobham and nearby locations:

• 
  Harrison2020 (@Harrison20202) reported 5 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Martin Woodward (@MartinWoodward2) reported 7 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Rupert Cheek (@rupertcheek) reported 7 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Rupert Cheek (@rupertcheek) reported 12 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Selina Wray 🍊 (@SelinaWray) reported 13 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  elyob (@elyob) reported 20 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Rupert Cheek (@rupertcheek) reported 22 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Kevin Dewes (@kevindewes) reported 29 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  trina_latham (@trina_latham) reported 30 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 34 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 35 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Harrison2020 (@Harrison20202) reported 36 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  elyob (@elyob) reported 39 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Harrison2020 (@Harrison20202) reported 41 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 45 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 47 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Ilse (@IlseHoward) reported 52 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Kevin Dewes (@kevindewes) reported 52 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  AJ Green (@Green_AJ) reported 54 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 58 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tones (@Tones46992228) reported 2 minutes ago

  Internet down many times, when it was up it was way slower than minimum guaranteed. Many complaints, engineers this year. Not one penny of compensation or a sorry. It doesn't surprise me Plusnet were bought out by the heartless, money grabbing BT who care not about there customer

• 
  MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported 3 minutes ago

  @EFM_1 @virginmedia I just don’t get any service here with Plusnet so trying a new provider and they have a deal recommended by Uswitch

• 
  MrPSB_ébooks (@MrPSB_ebooks) reported 3 minutes ago

  No, just get to work tomorrow or the Cecil the lion thing is dragging me in favour of the league table of wonders would be the cherry on the plusnet technical issues.

• 
  Jomin George (@JominGe00715465) reported 5 minutes ago

  @Plusnet My broadband speed has been extremely low. The minimum guaranteed speed is 30.9 mbps. But I'm getting only 4 to 7 mbps.... what kind of service is this ? Disappointed

• 
  Moira M (@reiver_rover) reported 8 minutes ago

  Hopefully that's us finished with the Plusnet catalogue of errors and incompetence for good now. The final straw was being issued with a cancellation fee of circa £150 for our original account last night despite it actually being them who cancelled that particular account!🙄🤬

• 
  Denty And Shaz (@DentyAndShaz) reported 8 minutes ago

  Our contract with @SkyHelpTeam runs out soon. Can anyone recommend a good, small, internet service provider (not one of the big companies, Virgin, TalkTalk, etc and DEFINITELY not Plusnet) that has integrity and where we might get a good deal? Thanks.

• 
  Martyn Ewers (@greasygringo666) reported 9 minutes ago

  @plusnethelp @Plusnet hi internets been down in EX15 Cullompton for the past 2/3 hours. Whats going on?

• 
  Alex 🦴 (@r0ttentoad) reported 13 minutes ago

  I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.

• 
  Paul (@Maccas17) reported 15 minutes ago

  @Plusnet hi we've lost Internet connectivity tonight and our router is no longer able to login with our broadband username and password. These have not changed our end and it looks like it first failed 6:22pm today. We are both dependent upon this for work. Please help!

• 
  attention thief 🛼 (@NoWarning_Sign) reported 17 minutes ago

  @Plusnet appalling. Ruining our life. Due to their inability to confirm the account is closed and no payments are outstanding, we CANNOT GET A MORTGAGE. And no one in @plusnet can or will help us. DONT USE THEM @MartinSLewis