Plusnet Outage Report in Cobham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cobham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Cobham, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hampton, Walton-on-Thames, Reigate, Wandsworth, Feltham, Brentford, Woking, Fulham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Ilse
(@IlseHoward) reported
from
Richmond, England
@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
-
Denis MacShane
(@DenisMacShane) reported
from
Victoria, England
Has @Plusnet @plusnethelp gone down?
-
mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cloughie 🏆
(@cluffy84) reported
@ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)
-
Gethin Harries
(@GethinHarries2) reported
@Plusnet @UswitchUK Terrible internet company. Currently not gettin what I'm paying for. Internet is extremely slow and disconnects all day every day, how the hell did they win an award for being the best? They're really not.
-
T Lucy 💙
(@tlucy47) reported
Hi @Plusnet please advise why my renewal offer is for £27.99/mo for 18 months yet a new customer can get the same package for £22.99/mo for 12 months. I'm regretting to buying line saver last October. Thanks.
-
A Hughes
(@Dalhug_98) reported
@plusnethelp My new Plusnet router has a weaker WIfi signal tham a six year old Talk Talk router. Do not sign up with them unless you live in a bedsit!
-
Kate Hardy
(@katehardybow) reported
@Plusnet @plusnethelp So yesterday I was told they have to wait 3 weeks for local authority permission to dig up the road. And that if I cancelled BT would be just as bad. Atrocious service and lots of different stories. Really shocked as we just moved our internet for 6 months when shielding elsewher
-
mol
(@MollyPrivett) reported
@ffabulois I’m with Plusnet because they pride themselves on their customer service & I’ve had no issues for the past year! We don’t game or stream on more than 1 device at a time though usually so it might not be suitable for your household. Good luck!!
-
John
(@WizeOnline43) reported
Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp
-
Mr Louis
(@levis2470) reported
@Plusnet half an hour on the phone because my internet keeps say slow internet on all my devices.... really unhappy! And problem still not resolved!
-
David Farrell
(@Masonicmoron) reported
@GuideTwit @Plusnet You are not alone. There are a few people in the same boat. All I know have left their service due to them not living up to their promises.
-
Georgia McNulty
(@georgiamcnult) reported
@Plusnet super disappointed in the service we’ve received so far. No communication on your end, reliant on us following up to confirm internet activation date which is weeks later than scheduled. 😔