Plusnet

Plusnet Outage Report in Gatenby, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gatenby, North Yorkshire, England 01/29/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CCCJJDDD CJD (@CCCJJDDD) reported

    @Plusnet The level of customer service is so low my expectations are that I will never speak to one of the customer services who can give a honest answer. That is after waiting 50 mins trying to get through.

  • jackobin_ jack! (how the binch stole christmas) (@jackobin_) reported

    @Plusnet hello!! I’ve sent you a couple of DMs regarding my contract - my service seems to have switched to fibre but I’m still paying my old rate and my account says the switch is in progress. Would I be able to have an update?

  • susiesukes Sooze (@susiesukes) reported

    @Plusnet Fantastic customer service as always from Plusnet all sorted now.

  • MissLolpop 𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤 (@MissLolpop) reported

    @Plusnet I have tried twice calling and get through and then get Cut off. Do you have an online chat!? I'd like to cancel my account with you.

  • sianeliz Sian Eliz 🦖 #KPSS #stoponlineabuse #sexnotgender (@sianeliz) reported

    @jan_skelton @AHFdoco @Plusnet I’m having a similar problem trying to watch on my phone, it won’t load on Wi-Fi, every time I manage to get it to load, it suddenly freezes, than the screen disappears. I can occasionally load it with my data, but even then the browser suddenly crashes. V odd. Am also wi plusnet

  • avaandberts Catherine (@avaandberts) reported

    @Plusnet Hello. Our phone line was turned on yesterday but the broadband is still not working. Could you advise?

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

  • sarahth23 Sarah Thompson (@sarahth23) reported

    @Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.

  • 20whytey11 gregor whyte (@20whytey11) reported

    @Plusnet hi can you help I cannot afford to pay my bill this month due to severe money issues can you help Also I cannot call any number

  • bar_falco Falco Bar (@bar_falco) reported

    @Plusnet Hi, my broadband activation came and went and I haven't received any texts or emails saying what is going on. Would you be able to help me? Thanks