Plusnet

Plusnet Outage Report in Gatenby, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gatenby, North Yorkshire, England 02/12/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Joelong76 Bob Friend (@Joelong76) reported

    @ThreeUKSupportwhat gives? signal has been awful for days now yet my other #Plusnet SIM is fine, trouble is you provide my all you can eat #mobilebroadband, going to have to review if I stay with you at renewal

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    @MarkGaze Yes! My work phone is O2 and it’s amazing signal. No issues, has visual voicemail and call forwarding (plusnet had neither), also get O2 rewards and other benefits. Plus had more Data (currently I’m tethering a lot due to the house)

  • colindimages colin duffy images (@colindimages) reported

    @Plusnet tried to speak to you via your call centre in order to claim reward. On hold for 15 mins then answered, got put back on hold for another 10 mins then just cut me off. No easy way to speak to someone it seems. Poor service

  • KylieBSmiley KylieBSmiley (@KylieBSmiley) reported

    @plusnet both my husband and I have been trying to contact you all day regarding the Internet being down.I messaged your diagnosis bot & and told the fault would be fixed by 7am 24/10 I sent that message at 10am today & I'm still without Internet and my husband needs it for work!

  • StiltonNinja Ken Mitchell (@StiltonNinja) reported

    @Plusnet I use a PC and don't have access to another device. I have found a work around however. If I quickly click on one of the other options (e.g. billing and payment) before the screen goes blank I can access my details. It's just the home screen that appears to be the problem

  • _jaspervdz Jasper van der Zalm (@_jaspervdz) reported

    @Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail

  • stonedg44 David Stone (@stonedg44) reported

    @Plusnet Started a HELP call at 1931 and after initial responses no further contact since 1933. As the service is supposed to end at 2000 do I assume I will not get and further help?

  • ElvisAintDead97 Hannah 🐸🍄 (@ElvisAintDead97) reported

    Thanks to @Plusnet, we just wanted to change our broadband over and they have completely blocked and deleted our number through open reach so now there is massive problems with our new contact getting sorted :)

  • BrianRaymondBro Brian Raymond Brown (@BrianRaymondBro) reported

    @Plusnet Generally Plusnet is a good deal but over the last 4-5 days everything is painfully slow with web pages taking too long to load, what's going on and when is it going to get better?. What have you done with the speed and if there are problems why not forewarn customers?.

  • stonedg44 David Stone (@stonedg44) reported

    @Plusnet I eventually received a response at 2005 indicating the "bot" didn't understand my last comment (asking if anyone was still there?) and to reply back with ?ADVISOR. This I did only to be advised at 2009 that the service closed at 1930. What a farce.