Plusnet

Plusnet Outage Report in Gatenby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gatenby, North Yorkshire, England 11/20/2025 08:40

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GiovanniSW6 Giovanni (@GiovanniSW6) reported

    @virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    @Plusnet I've just read that each of my 3 lines will be receiving a £3.20 increase on top of £23.01 (x3) I already pay for some of the shoddiest broadband in the UK. I get truly terrible service in the heart of #Edinburgh & now you are going to charge me more?! #customerservice

  • Azrall Allan 'Azrall' Bott (@Azrall) reported

    Anyone have issues with switching Broadband to @Plusnet ? In particular, them setting up your connection and just not sending you hardware?

  • eleanormharris Eleanor M Harris (@eleanormharris) reported

    @Plusnet hi, my wifi has suddenly gone off (30 min ago) and router has gone to solid green light. What's the most likely cause/ solution? Thanks!

  • SeanHadland Sean Hadland (@SeanHadland) reported

    @Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑

  • waspboro1 WaspBoro1 (@waspboro1) reported

    @pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.

  • CultofMorbius Grant (@CultofMorbius) reported

    @pipmadeley @Plusnet Sounds like a similar issue I had. Started periodically and then got worse. Plusnet eventually came out and had to swap my line over. I was told it was something to do with the old underground lines. Fingers crossed 🤞

  • jmarks1970 John Marks (@jmarks1970) reported

    @Plusnet I have just been advised that Plusnet does not support short codes for SMS, which is what my bank uses to authenticate. Please can you tell me if this will be supported and when?

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet yet again your wifi is shocking… after I have paid 55 quid this morning. Awful service, can’t wait to cancel.

  • RickCooper1968 Rick Cooper (@RickCooper1968) reported

    @plusnethelp @Plusnet For the third day your service has been awful. Each day we have no connection from around 2pm. We have reported this issue to you and so far have had no response. Do not ignore this message. We will go elsewhere. Screenshot taken.