Plusnet

Plusnet Outage Report in Gatenby, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gatenby, North Yorkshire, England 02/03/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FudgeMaths FudgeMaths (@FudgeMaths) reported

    @robotmaths Use a comparison site to see what is available in your area. Be aware some providers have poor customer service. You can then try negotiating if they think you may leave. Not sure if BT negotiate. If not, move providers. I am with PlusNet who usually will negotiate on renewal

  • UtterlyRekt Harry Gateaux (@UtterlyRekt) reported

    @Plusnet @squidgybo Oy Curtis, explain why sending a new hub and a useless Openreach engineer results in a speedy return to the flashing red light and no service. Honestly a useless company.

  • andrewsomerset Andy Somerset (@andrewsomerset) reported

    @plusnet, is this another day without broadband!? I’m still not working!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet its now been a full 24 hours without connection. Is anyone going to try to help without automatic replies?

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet any news on when I will get Internet back?! Been down since 6:30am.

  • FiMBeckett Fi (@FiMBeckett) reported

    Anyone thinking of using Plusnet just now, think again, signed up and paid upfront for a service 19 Aug which expected to commence 26 Aug… I’m still waiting and advised at 18:15 tonight by not so Plusnet that they might connect me by 30 Sept 🤬

  • Plusnet Plusnet (@Plusnet) reported

    @grqc Hi Gregor, sorry to hear you're still having some trouble getting back up & running. In the first instance I'd recommend restarting your router if you've haven't done this in the past couple of hours. - Curtis, Plusnet Sheffield

  • explosive_ennui 🤦 (@explosive_ennui) reported

    @Plusnet Sorry, Curtis - of course I know what happened today isn’t on you but I’ve had enough with the increasingly poor service @Plusnet provide. Moving on.