Plusnet Outage Report in Gatenby, North Yorkshire, England

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 7 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• 
  Gareth Jones (@GarethPc1237) reported 8 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

• 
  Gareth Jones (@GarethPc1237) reported 48 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ziggy Watson (@WatsonZiggy) reported 2 minutes ago

  @Plusnet Can you offer me a decent unlimited data package as a long term customer? Please let me know. 07505015437. Much love x

• 
  paul mclaughlin (@paulmcl59537085) reported 2 minutes ago

  @Plusnet after signing up to PlusNet 1 month in my contract why cant i get the service you promised me and my 2 disabled brothers you don't do us proud at all.

• 
  Health and Happiness Personal Training (@handhpt) reported 3 minutes ago

  @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

• 
  Ness Manship (@NessManship) reported 6 minutes ago

  @plusnethelp @plusnet no phone no internet for 24hrs. Chat doesn't work, an hour waiting on the phone doesn't work & you're not answering DMs. I tested the line (like the way you get customers to do the work for you) & there is a fault on the line. What am I paying you for?

• 
  Chris Walker (@BeTheBest_Chris) reported 8 minutes ago

  @MartinSLewis What are our rights to cancel a contract with @Plusnet @plusnethelp if the internet has not worked for two months and they’ve no fixed it for 42 days since the first complaint?

• 
  Vik (@vikster_ed) reported 9 minutes ago

  @plusnethelp @Plusnet I've sent 2 messages to you asking for help with my crap wifi and they haven't even been read. Can someone please respond?

• 
  koka (@koka50) reported 10 minutes ago

  @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!

• 
  Andrew Evans (@snavEwerdnA) reported 12 minutes ago

  Second successive Sunday with barely any internet. Over an hour of outages in the last three while trying to do my job. "Engineer" visit tomorrow, 11 days after fault first reported. "Award-winning customer service", @Plusnet @plusnethelp?

• 
  Michael Wiggins (@mike_wiggins) reported 14 minutes ago

  @Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please

• 
  Plusnet Help (@plusnethelp) reported 14 minutes ago

  @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor