Plusnet

Plusnet Outage Report in Gatenby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gatenby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gatenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gatenby, North Yorkshire, England 11/25/2025 19:05

November 25: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gatenby, England

Latest outage, problems and issue reports in Gatenby and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 67Spiel Luke, Woke outrider on the storm 💙💙💙 (@67Spiel) reported

    I ditched Talk Talk after a series of failures on their part to communicate adequately and not being helpful when I tried to resolve things. I switched to @Plusnet, and I've had cause to speak to customer services twice so far. And it's so calming to actually get service.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...

  • sophielosborn Sophie Osborn (@sophielosborn) reported

    @4Viewers Is your issues with PlusNet been resolved yet? When I phoned I was told this was the reason and I’m still experiencing this error code. It’s been almost a month now.

  • Rdgfootyfan Maureen Lewis (@Rdgfootyfan) reported

    Is anyone else having problems with Plusnet today?

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    The @Plusnet customer services people help as best they can, trying to find alternatives, but BT WiFi hotspots aren't strong enough in my flat. I've already racked up quite the mobile bill using extra data. I resign myself to having to wait until 23rd March.

  • MichaelJDixey Michael Dixey (@MichaelJDixey) reported

    @PaulOckenden Thanks for this! Problem now solved! Shame Plusnet couldn’t provide a bit of customer service and advise of the change before hand.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    15th March comes. Phone line set up, but when I call @Plusnet the broadband won't be ready until 22nd March, as an engineer has to come out to fix what they shut off remotely. This is then delayed to 23rd March. I start a job after 6 months of looking on 22nd. I need internet.

  • tonyc0506 tony cottrell (@tonyc0506) reported

    @Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all

  • jesshallsongs Jess Hall (@jesshallsongs) reported

    @Bexdora @Plusnet Aw Bex this is a nightmare and @Plusnet sound rubbish. I was w/o internet for a week last month and totally appreciate just how isolating and disconnecting that is not to mention totally impractical. They should provide some compensation for such a shoddy service xx