Plusnet Outage Report in Gaerwen, Anglesey, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kaze
(@kazemaruOW) reported
@Plusnet I have a cancellation fee despite never cancelling my service with yourselves?
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Joel
(@ccfc_joel) reported
@Plusnet shocking service. No data available to me on my mobile. Will be switching ASAP
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Sam Jewell
(@samjamesj_) reported
Service is poor from @Plusnet
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Sean M
(@seantkd) reported
@Plusnet Hi there, I recently joined from talktalk and my full fibre is supposed to go live on Monday. I've still not received the new router yet, does it normally arrive close to the activation date. Any help would appreciated.
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Stewp
(@martin_thomas83) reported
@Plusnet Hi I have been a customer for 9 years. My BB is due for renewal. Just checking the best deal I can get for 36mb fibre is £24.99? I received a renewal offer 2 days ago for £22.99 but customer service representative says this has expired
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Plusnet
(@Plusnet) reported
@RavScaleDesigns Hi there, sorry to hear about the trouble you're having with the connection. I can understand how frustrating this can be so if you send your username via a DM, I'd be more than happy to have a look. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@lynnos Hi there. I'm so sorry for the delay in getting back to you. We don't currently support WiFi calling but plan to support it in the future. I'm sorry that that's the case. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds
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EE
(@EE) reported
@webbybloke I am really sorry to hear that, what I recommend doing as you are a Plusnet customer would be to get in touch with them directly on: 0800 432 0200. Hopefully, they will be able to have a look at what's going on in the area and give you a bit more insight. Sarah
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Plusnet
(@Plusnet) reported
@OliverT1998 Hi Oliver, sorry for us taking a while to reply. Our logs show a connection of over 5 days , let me know if that doesn't match your experience though. If you did want to get a new router it would be best to call our customer options 0800 432 0200. - Adam - Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@cheekyfork So I'm not too sure who it is you've spoken to but from what I can see we've remained largely unaware of the issues you were facing and not been able to get someone out in the time you would've liked. - Curtis, Plusnet Sheffield