Plusnet Outage Report in Gaerwen, Anglesey, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Hill
(@clarelouisehill) reported
Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.
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Martin S
(@Seniormp) reported
@Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...
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coffeesteve
(@coffeesteve3) reported
Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail
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Chris patiki
(@patiki02) reported
@Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.
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Filipino Chino
(@filipino_chino) reported
@Plusnet do you offer wifi calling? My local cell tower has been down for about a month, struggling to make / recieve calls... (mobile service)
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Kerry Edees
(@KerryEdees) reported
Absolutely appalling service from @Plusnet Internet, phone, house security all down. No call backs when promised. Told 3 working days till fixed. Told to tether but no Bluetooth on pc so cannot do that. Plusnet used to be helpful & reliable. Now they just don’t care! #BadService
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Geoff
(@GeoffUK2) reported
@Plusnet My fibre broadband keep disconnecting in the past hour. Are there any known issues? It comes back quickly. It's not my end, nothing has changed here.
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Cameron Watts
(@cameronzzzzzzz) reported
@Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.
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Nogrod
(@thatsnotmycow) reported
@LordManley Wow that is pricey. Look into plusnet, its basically BT’s discount service, it’s all the same network as BT and the same staff.
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coffeesteve
(@coffeesteve3) reported
@Plusnet you’ll find you will have better success rates with complaints if your stop letting untrained technical advisor ATTEMPT to deal with them. They should stick to attempting to fix things instead of playing office…#fail