Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/25/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Burryshmee Jools W (@Burryshmee) reported

    @plusnet you offered me a £75 gift card to recontract for broadband. It's been 38 days now, you haven't sent me the required email to claim it and you haven't help me yet via DM. Please advise how I can get you to help / honour your agreement. Thanks

  • PSGen84 Graham (@PSGen84) reported

    @Plusnet hi is phone lines down I can’t make a call help

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @Plusnet Morning, do you know why Plusnet seems to hate Korean apps/Facetiming to other countries? Constantly cuts out, messages fail to send

  • SamWalton89 Sam Walton (@SamWalton89) reported

    When your @Plusnet internet cuts out 10 minutes before an online interview and the @OpenreachHelp engineer that is working up the pole that serves your house says it’s nothing to do with him and is just coincidence, contact your service provider… #upto5daystowait #pathetic #WFH

  • techsnap82 Chris Rogers (@techsnap82) reported

    @Plusnet are you having FTTC broadband problems in Bognor Regis? No internet since 8am, reported online and via text service but no response.

  • svw71_w Sarah V W (@svw71_w) reported

    @Plusnet so I was promised OpenReach would have fixed my fault by midnight yesterday. Surprise surprise they haven’t. I have now been without internet for 7 whole days. I wfh. Utterly rubbish customer service. I don’t recommend Plusnet to anyone

  • CharlieBeatnik Andrew Dennison (@CharlieBeatnik) reported

    Astonishingly bad service from @Plusnet and @OpenreachHelp. They investigated a speed fault. I wasn’t in so they decided to just disconnect my house (phone and broadband). Call centre says they can’t return now until Monday. I work from home so this is totally unacceptable.

  • thnurg Phil Ward (@thnurg) reported

    @calisnenath @john_seto @magicroundabout They won't mind. Our ISP (plusnet) used to give us a free VOIP service which is why I set it up for Tricia to use. When they closed it down they recommended Gradwell and we're happy with them.

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet I recieve a message I should have a solution tomorrow morning. If not I will write a DM

  • trevorthomas85 Trevor Thomas (@trevorthomas85) reported

    @Plusnet Appalling today. I waited for a booked engineer visit which didn’t happen, and no explanation. Now I have had to delay moving house and the planned removal van, since I’d have been left with no service. Please sort yourselves out!