Plusnet outages and service status in Gaerwen, Wales
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Gaerwen, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Gaerwen, Wales
The most recent Plusnet outage reports came from the following cities: Caernarfon.
| City | Problem Type | Report Time |
|---|---|---|
 Caernarfon
|
Internet | 2 months ago |
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Caernarfon
|
Internet | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesHaving some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesMy contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesA consistently good service is what would persuade me to stay #plusnet
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Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, WalesInternet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Freedom Valley (@VRvalley) reported@AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.
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Commonsense1974 (@commonsense7574) reported@DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍
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Amie Bakewell (@BakewellAm58145) reported@Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently
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Carl Fandidango (@ComTekMan) reported@CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523
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Clarity Copiers (@ClarityBristol) reportedAnyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet
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jldunn2000 (@jldunn2000) reported@Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account
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Not Only, But Likewise (@notonlybut2025) reported@Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages