Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/11/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanCaunce Jordan Caunce (@JordanCaunce) reported

    @Plusnet my internet is down and has been since 1am. Tried all the usual things to get it back up but their not working.

  • Katie09cymru Kathryn Edwards (@Katie09cymru) reported

    @plusnethelp hi, I'm now living in Dubai and wish to cancel my monthly Plusnet SIM. How do I do this? Also, is there any way of keeping my number for when I return in a few years' time?

  • arjaysviolinist Rob Jourdain (@arjaysviolinist) reported

    @Plusnet worst customer service ever from Lauren to my sister today. Old, failing router and she must buy a new router??? Lauren says absolutely fine if she wants to leave but there is a cancellation fee.

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet If it is the equipment this is the second one you have sent me and has been nothing but problems since day one dont you think you should invest in better equipment to start with

  • victxriia Victѳria (@victxriia) reported

    @Plusnet I have an intermittent problem where my internet suddenly drops connection, hub starts flashing orange then reconnects again. It's not helpful when I'm on a Zoom call so can you please assist with this issue? Thanks

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new

  • JohnApplebyLD John Appleby (@JohnApplebyLD) reported

    @HoustonMargaret @Plusnet Probably a new socket, but that's a BT problem, not Plusnet. Your builder should really have covered the socket first. You can replace any additional sockets yourself, but the master socket has to be done by BT (though possibly someone can do it unofficially).

  • simon33510029 simon garton (@simon33510029) reported

    @Plusnet getting very annoyed no one is helping me sort out a issue with my parents switching to you after I told them too as you were excellent!

  • FlappyBerk Christian (@FlappyBerk) reported

    @JohnApplebyLD @HoustonMargaret @Plusnet Openreach's customer is the ISP (Plusnet in this instance), so it's Plusnet that have to raise a request to Openreach for an engineer. It's confusing as both are owned by BT at the end of the day, but they are operated as completely separate companies for various reasons.

  • RaymondHurst20 Raymond Hurst (@RaymondHurst20) reported

    @Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!