Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 12/03/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • a_maskters A Masters (@a_maskters) reported

    Ridiculous phone call with @Plusnet just now. Moving house, they offer £38 a month. I can cancel my current contract, pay early termination fee (£60), sign up again with @plusnet (£24), pay a connection fee (£50) and end up paying less over the period of the contract.

  • Justdave84UK JustDave84UK (@Justdave84UK) reported

    @Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/

  • Joanna3901 Joanna390 (@Joanna3901) reported

    @Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3

  • Plusnet Plusnet (@Plusnet) reported

    @nickschurch Hi there Nick, I'm really sorry about the issue with poor mobile signal. We're not aware of any issues but please feel free to send us a DM along with your mobile number and address including postcode and we'll check on that for you. - Adam - Plusnet Sheffield

  • Autisticosaurus James | #StayAtHome Is Optional;Please Be Sensible (@Autisticosaurus) reported

    @Plusnet Not if you’re the provider - terrible service, worst I’ve ever had

  • Click_Write Allison Livingstone 🏳️‍🌈 (@Click_Write) reported

    @Plusnet Constantly dropping out. Use 4g at home 70%+. Wife has to plug in broadband to ensure she can hold meetings. Have a booster upstairs but little diff. Today, a total of maybe over an hr just searching for WiFi. Constant lack of service and then you tell us, there are no probs!

  • mku77 mku77 Esq, (@mku77) reported

    @nw_nicholas @Plusnet Me too, a great company with a special mention to Customer service, 5*

  • wurdsmyth Miranda Dickinson (@wurdsmyth) reported

    @Plusnet My internet is off again after reconnecting for an hour this morning. I work from home and do everything online so this is completely unacceptable. Your online troubleshooter isn’t working either. Please advise when I can expect the service I’m paying for to work?

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Been trying for 2 days to get onto your website but the login page doesn't open, is this a problem your end, or mine?