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Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Gaerwen, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

CityProblem TypeReport Time
Caernarfon Internet 1 month ago
Caernarfon Internet 1 month ago
Bangor E-mail 7 months ago
Llanfairpwllgwyngyll Wi-fi 8 months ago
Bangor Wi-fi 8 months ago
Bangor E-mail 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography
    Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Maccas17
    Paul (@Maccas17) reported

    @Plusnet I've also completed the line connection test via the manage account page. This included a direct test with the modem. This gave same username/password error as we see in the router. There is clearly some issue with our broadband account that needs fixing your end.

  • MrPeterLambert
    Peter Lambert (@MrPeterLambert) reported

    @cylondog @Plusnet I don't have any service problems, but I've been told it's cheaper to cancel and use another provider than to move home with @Plusnet - I guess they want to thin out their customer base a bit.

  • BeakerRick
    Rick Leeming - Beaker (@BeakerRick) reported

    @Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.

  • eliz_inwards
    Liz Inwards (@eliz_inwards) reported

    @Plusnet I moved home recently and moved my Plusnet account with me. Someone was due work on the line today - did they? My internet isn't working yet and I really need it working by the end of the day - can you help please?

  • smplfyi
    m (@smplfyi) reported

    @Plusnet I have a simple technical question regarding EE MNVO and support of Carrier Aggregation. Is there an email where I can ask this of plusnet please or where best?

  • Goulden_David
    David Goulden (@Goulden_David) reported

    @Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?

  • martinrhickman
    Martin Hickman (@martinrhickman) reported

    @Plusnet certainly wouldn’t recommend you to anyone when you can’t even be bothered to actually connect people’s broadband service #terribleservice #poorservice

  • B4rry
    Barry Sharp (@B4rry) reported

    @Plusnet Hello, I'm a PlusNet Broadband customer thinking of moving over to your mobile setup. A vital question is: Are your SIMs 5g?

  • martincase74
    Martin Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@martincase74) reported

    @Plusnet could someone please contact me, my router has been resetting itself constantly all weekend and my broadband speed is horrendously slow 🙈

  • reesmf
    Matthew wears a mask (@reesmf) reported

    @Plusnet I’m trying to attend a Zoom call with 7 Mbps download speed in postcode KT2 when I am expecting 60 Mbps+. Is there a problem?