Plusnet Outage Report in Gaerwen, Anglesey, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Butler
(@petebutler1969) reported
@Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Mark Roberts
(@cortexrock) reported
@Plusnet So I've got to spend another ~40 minutes on hold listening to digitally distorted Christmas songs, in order to speak to someone about cancelling a service we no longer need, because your processes suck?! Utter rubbish.
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Allan Morrison
(@mojo9784) reported
@Plusnet new router, new connection. Orange warning light phoned support 57 mins and call cancelled at 8pm. Reason order not confirmed but payment already taken 2nd Dec.. can’t see how order not confirmed #shockingcustomerservice after 1 day #wouldnotrecommend
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Terry Downes
(@TerryDownes20) reported
@Plusnet What's the average wait time for calling the customer support number?? I'm 40 mins in and losing the will to live with all these Christmas songs in my ear! Do you have a chat window I can use?
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Daisy B
(@deebee_now) reported
@Plusnet you’d loose a customer of 3 years rather than offer a reasonable bolt on charge (1st time needed) or change date of a new plan? You don’t need customers in this economic climate? Sure my business will be welcomed elsewhere. Nose/face comes to mind.
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Emily Wood
(@xEmilyWood) reported
@Plusnet do you no longer offer an online chat service??
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Chip
(@ChipWisemanArt) reported
@DemonTomatoDave I'm with Plusnet too, it's been *awful* these past few days. Mobile data to the rescue! (I got a good deal on an unlimited data plan)
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John Huggett
(@JohnHuggett7) reported
@siomhaithmhic @Plusnet Where are you located roughly. I'm based in Kent and had the same issue a few hours ago with very intermittent ability to make or receive mobile calls.
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Dragon Dorset
(@GreenDragonpip) reported
from
Weymouth, England
@JournoMikeT @DorsetLive_ Plusnet mobile is on text and video call Internet only. Get j called them theyrw tracing issues.
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Alison Hetherington
(@AlisonclaireH) reported
@Plusnet why do I keep getting text messages saying I’m up my smart cap when my phone has the data switched off? Please help