Plusnet outages and service status in Gaerwen, Wales

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 16 minutes ago from Y Felinheli, Wales

  Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

• 
  Bio & About Page Copywriter (@gillianography) reported 20 minutes ago from Y Felinheli, Wales

  Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

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  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 24 minutes ago from Y Felinheli, Wales

  A consistently good service is what would persuade me to stay #plusnet

• 
  Jon 🕷 (@jmarcjones) reported 29 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

• 
  Jon 🕷 (@jmarcjones) reported 29 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 38 minutes ago from Y Felinheli, Wales

  My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louislou🧓🏉 (@BrantLesley) reported 2 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Clarity Copiers (@ClarityBristol) reported 8 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Flower Pot (@FlowerP79667758) reported 10 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 15 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Alan (@metalheed) reported 17 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  alyson (@AlysonAjm) reported 18 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Rogue (@barrelrogue1723) reported 19 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

• 
  Aled Roberts (@aledrob) reported 21 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 29 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.