Plusnet outages and service status in Gaerwen, Wales

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

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  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 5 minutes ago from Y Felinheli, Wales

  Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

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  Bio & About Page Copywriter (@gillianography) reported 9 minutes ago from Y Felinheli, Wales

  Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

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  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 14 minutes ago from Y Felinheli, Wales

  My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

• 
  Jon 🕷 (@jmarcjones) reported 24 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

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  Jon 🕷 (@jmarcjones) reported 39 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

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  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 44 minutes ago from Y Felinheli, Wales

  A consistently good service is what would persuade me to stay #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason F (@jasonFr54781642) reported 3 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

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  Winthrop Street (@WinthropStreet) reported 5 minutes ago

  I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

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  -on a beach- (@iamonabeach) reported 5 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 7 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Jason F (@jasonFr54781642) reported 10 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

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  Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported 10 minutes ago

  @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

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  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 12 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

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  Mike_White (@MikeWhi29270353) reported 18 minutes ago

  @Matt_Q_OnX No, not all broadband suppliers support landlines numbers: PlusNet doesn't, for example.

• 
  Ann Jones (@littlehaven2014) reported 22 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  GM Mark Howitt (@MarkHowitt) reported 23 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom