Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/09/2026 10:35

January 09: Problems at Plusnet

Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    @majandmaltby @Plusnet @plusnethelp I got the same reply as yesterday, word for word. No explanation. Still not working. Any recommendations for alternative ISPs to switch to gratefully received.

  • Audrey1Marks Audrey Marks (@Audrey1Marks) reported

    @mourneshiker @Plusnet Yes I'm still having probs too. Can log in, then after a long wait won't down load properly, so still can't use. C'mon Plus Net !!!!!!

  • StompWompin KD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@StompWompin) reported

    @HelloFromMarcus @Plusnet Blimey, still having issues? Well that's no good. You have to have reliability.

  • sirdigbychicken Martin Day 💙 (@sirdigbychicken) reported

    @Jmoreels @Plusnet Sadly it's not sending I'm having a problem with...

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @weeartyfarty @MarcAllera @Plusnet Oo-er... and there were gmail problems earlier too... sounds like summat's afoot on a much bigger scale... or is it all just coincidence? :-)

  • RobDickie117 hal engineer (@RobDickie117) reported

    @Plusnet I seem to have lost all inbound emails since Saturday due to this Plusnet email server problem. Any one else noticed this?

  • angie_pangi Angie Pangie (@angie_pangi) reported

    @Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕

  • jdmc_alli1 JohnDaleMcAllister (@jdmc_alli1) reported

    @Plusnet My email's still not working. Funny that plusnet mobile could email me to tell me they are going to take a direct debit payment. Priorities after four days, bloody sort the service out first, you are breaking your contract.

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet FYI, email returned today, around noon, but I now cannot send email, even though the connection doctor says logins are succeeding on both my accounts. I really hope you have some kind of offer planned to recompense the loss of the service.

  • annie_dunn Anne Dunn 💙 (@annie_dunn) reported

    @thetrainline I can't log in to my account using my password. I can't retrieve or change it as my @Plusnet email is down. Can you help?