Plusnet outages and service status in Gaerwen, Wales

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gaerwen, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

City	Problem Type	Report Time
Caernarfon	Internet	1 month ago
Caernarfon	Internet	1 month ago

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

• 
  Bio & About Page Copywriter (@gillianography) reported 6 minutes ago from Y Felinheli, Wales

  Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

• 
  Jon 🕷 (@jmarcjones) reported 12 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

• 
  Jon 🕷 (@jmarcjones) reported 30 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 33 minutes ago from Y Felinheli, Wales

  Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 35 minutes ago from Y Felinheli, Wales

  My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 44 minutes ago from Y Felinheli, Wales

  A consistently good service is what would persuade me to stay #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Norcup (@MrFloff) reported 5 minutes ago

  Hi @youfibre, sent my final bill from Plusnet to the CBO email address nearly a month ago and I’ve still received no correspondence or payment for it. Can you please advise what’s the hold up as no one in customer service seems to know, just referred back to email @JeremyChelot

• 
  Dan (@DJisatwit) reported 7 minutes ago

  @Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 8 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Xenomorph (@xenom0rph09) reported 12 minutes ago

  @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset

• 
  A B Chaplin's Boot (@ABChaplinsBoot) reported 13 minutes ago

  @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

• 
  Colin Tudor 🇬🇧 (@TudorBlue) reported 13 minutes ago

  @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

• 
  Freedom Valley (@VRvalley) reported 13 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Alex Buckland (@alexbuckland96) reported 17 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Stuart 965 (@StuartThom8396) reported 17 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 17 minutes ago

  @ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details