Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/19/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CidermanRuss Ciderman 🇬🇧 (@CidermanRuss) reported

    Switched mobile provider from @VodafoneUK to @Plusnet and couldn't be happier. Great customer service that doesn't require a 20 minute wait on hold and better still it's so much cheaper & More flexible for the same data etc. 👍

  • TimmyJDreyer Timothy Dreyer (@TimmyJDreyer) reported

    @Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.

  • JamesFDWirral E J Walker (@JamesFDWirral) reported

    @btsportfootball Not happy with Plusnet. I only kept it for your service. Please advise? Please don't tell me to get the app - I watch football at home. Not on a mobile phone. cc @plusnethelp we need to talk?

  • thorburn_mandie Mandie Thorburn (@thorburn_mandie) reported

    @Plusnet your contact number needs updating, I have tried to contact you on both numbers on your website which no longer exist. I am trying to find out why my internet for the past 2 weeks has been shocking, not a very happy customer here

  • Fabweld_James James HILTON (@Fabweld_James) reported

    @Plusnet please can someone help with our premise move, I keep getting cut off by phone agents. Thx

  • XABBYX24 😔🙏🙂 (@XABBYX24) reported

    @Plusnet Service is down in some areas?

  • crazyamazona Cristina Triviño (@crazyamazona) reported

    @Plusnet internet down in London SW16. Cannot find any service status online or help.

  • Sazsaz2020 SazS (@Sazsaz2020) reported

    @Plusnet The problem occurred yesterday - prior to that the speeds were fine. Wired connection is fine. Changing channels doesn't help. Seems to be an issue with the wifi signal itself. New router??

  • saintetienne100 saintetienne (@saintetienne100) reported

    Just looking to change my broadband from Plusnet as they offered to match any deal but actually can't. I see on MSE Broadband deals they state for cust service 4.1/10 is ok and 6.2 is good ! 😐

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet It's back with signal now, thank heavens. Hopefully all okay from now on. Not sure what was happening, but am grateful for your response.