Plusnet Outage Report in Gaerwen, Anglesey, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ollason
(@ChrisRyan61) reported
@Plusnet Thank you for your offer to help as much as possible but we have already had contact from other customer advisors who are also helping as much as possible with the outcome that NOTHING is being done and we have a further 2 week wait for another engineer visit (if they turn up).
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Ash 💙
(@me_and_flora) reported
@Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back to parents to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @JMaiStuart Been messaging for several hours, urgently need help, getting ignored
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Sue Elizabeth
(@SueElizabeth5) reported
@Plusnet I’m a customer with 7 months left of my contract, I’ve been made aware I can move to BT Essentials (I’m eligible) without a fee from Plusnet, please can you confirm? I can’t get through on the phone. Thankyou.
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Holden
(@HoldenMadickie) reported
Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @MandyTomlin1 Can someone PLEASE answer the DM .. been without phone for 40 hours. Desperately asking for help
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Kintaline Farm
(@KintalineFarm) reported
@runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒
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Official Benn
(@BenKPirrie) reported
@Plusnet my wifi keeps dropping out, any ideas on how can I fix it?
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🌼 Amy ᴿ ❤️ 🫶🏻
(@AmyIsHeRe) reported
@Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒
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Kathryn
(@tweetkattweet) reported
Hi @Plusnet given you are shutting down the business side of your business and moving everyone to BT who can’t give me a quote for my address, I assume you won’t be charging me an exit fee to get out of my contract with you?