Plusnet Outage Report in Gaerwen, Anglesey, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ernest
(@ErnestStrafford) reported
Hi @Plusnet - I had a fault on my line fir two days owing to an issue with the exchange. This meant no broadband for 3 days so will I get a refund for this? Thanks
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Naomi Milward
(@naomimilward41) reported
Need you to respond please - l'm guessing being left with no Internet connection last night was a Plusnet issue as thank goodness it's back on this morning?
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Welsh Wizard
(@william_elshgit) reported
@Plusnet very disappointed with service trying to set up a new account for my elderly mother. Messed up account and only option to cancel and restart application. She needs internet and will now have to wait another 10 days!
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Christina
(@christinamycock) reported
@Plusnet I’ve been waiting for my broadband router to arrive for over a week now and can’t get in contact with you. Can someone help me ?
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Marvelous Mike Mac
(@mikeymac182) reported
@Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice
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mossysue
(@mossysue) reported
@Plusnet Errm it’s happened several months running. Please be honest on your website. Other companies don’t have that issue?
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Wondra Vanian
(@wondravanian) reported
@Plusnet Am I missing something on your website? I can see where to report a problem online if you're a full fibre customer but broadband customers have to wait until 8AM to send a text? Is there really that big of a difference in the level of service?
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Jennie Mortley
(@Jennie_Mortley) reported
@Plusnet could somebody please tell me when my landline and broadband “service” will be back up and running?? No service since 27/07/22
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Tony H
(@The_Morningstar) reported
@AntheaJayne4 @PopTelecom @Ofcom I see people complain about Plusnet, but I've never had an issue with them.
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Hayley
(@hayley_789) reported
@Plusnet still no mobile service in OX39 area, and no response from my message yesterday. This is becoming a regular problem, I’m missing important health related phone calls due to this!