Plusnet outages and service status in Gaerwen, Wales

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 14 minutes ago from Y Felinheli, Wales

  Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 21 minutes ago from Y Felinheli, Wales

  A consistently good service is what would persuade me to stay #plusnet

• 
  Bio & About Page Copywriter (@gillianography) reported 27 minutes ago from Y Felinheli, Wales

  Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

• 
  Jon 🕷 (@jmarcjones) reported 38 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

• 
  Jon 🕷 (@jmarcjones) reported 55 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

• 
  The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported 60 minutes ago from Y Felinheli, Wales

  My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dog off the leash. (@paulturner2012) reported 7 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  sussexgirl (@sussexgirl3) reported 8 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Nicky Robson (@Nicky_Robson) reported 9 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Ad (@sometimesyouwin) reported 9 minutes ago

  @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

• 
  The Cov Report (@TheCovReport) reported 14 minutes ago

  That’s not too bad, mine went from £102 to about £160. I said I’ll pay something like the same as I’m paying and they offered pennies off. Now save £102 less my broadband £24.99 on Plusnet. Haven’t missed it.

• 
  NTANTU (@NtantuNow) reported 21 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

• 
  visceralview (@visceralview) reported 21 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  GM Mark Howitt (@MarkHowitt) reported 26 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Ollie Bessell (@olliebessell) reported 26 minutes ago

  @Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet

• 
  Mark Davison (@MarkDavisonUK) reported 28 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers