Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/16/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottewlala Charlotte Walker (@charlottewlala) reported

    @Plusnet @plusnethelp I have been without broadband for 24 days. Engineer never shows up to fix the issue. I am getting to the point now where my work is being compromised because of this. I can’t cope any longer. Why is no one helping me?? PLEASE I’m begging someone to help now. It’s so stressful.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • val18619932 val (@val18619932) reported

    @UswitchUK @Plusnet How can this happen my broadband is awful I have to keep resetting it. It keeps dropping. I switched up to fibre on plusnets advice. I’m paying money for something that is not fit for purpose. I won’t be renewing my contract that’s for sure

  • timleng Tim Leng (@timleng) reported

    For the third month in a row @Plusnet has cocked up my bill and overcharged me. Looks like I’ll be making *another* call to them tomorrow. Absolutely fuming @plusnethelp. Dire customer service.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • heffer_thomas Tommyoutit (@heffer_thomas) reported

    My internet is down @Plusnet

  • charlottewlala Charlotte Walker (@charlottewlala) reported

    @OpenreachHelp Please please please send an engineer out to fix my broadband, I’m with plusnet and they keep telling me you’re coming and you never show up. It’s been 24 days! I’m desperate. I need to work from home and homeschool too.

  • EPLDavids Emma Davids (@EPLDavids) reported

    @OpenreachHelp broadband is down across the BD22 area across multiple ISPs like sky bt plusnet. Is someone looking into this?

  • val18619932 val (@val18619932) reported

    @Plusnet @UswitchUK A joke broad band and customer service is terrible neither is fit for purpose

  • edgehillsu Edge Hill SU (@edgehillsu) reported

    This is only affecting certain internet service providers. For anyone using BT, Plusnet, Sky, EE 4G, o2 4G and Virgin Media it should be working correctly [2]