Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 12/18/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulYoung034476 Paul Young (@PaulYoung034476) reported

    @Plusnet No broadband since 13:00. No answer from Customer services. Finally got through and told it is closed. My service is always going down and slow. Absolute Rubbish - Be warned anyone thinking of using Plusnet

  • ajclarkin Andrew Clarkin (@ajclarkin) reported

    @plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?

  • andrewd23wk Andrew Downs (@andrewd23wk) reported

    @Plusnet hi I'm using plusnet mobile and can't get data roaming in Germany on my iPhone SE 2020 iOS 15.5 with all looking good on phone settings. Network 02 - de, provider EE 50.0 Please can you advise?

  • Plusnet Plusnet (@Plusnet) reported

    @laaurxn Hi Lauren, sure and I'm sorry that you're unhappy with you billing. Please send us a DM with your broadband username or mobile number depending which service it's for and I'll make sure we get it sorted. - Adam - Plusnet Sheffield

  • WheyAyeWriter James Dunn (@WheyAyeWriter) reported

    @Plusnet Can somebody please reply to my message? Plusnet is not offering the service they said they would and said they’d fixed the issue when in fact they haven’t.

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Munross) reported

    @Plusnet email scam (terms of service). Anyone else had this today? clicked the link before realising it was a scam: anyone know if that's likely to have breached security? I see some people had similar issues after the service outage last year. Account data compromised?

  • kitcraftdesign Kitcraft // Free Kit Design (@kitcraftdesign) reported

    Never dealt with a company so useless, with rude, arrogant, and obnoxious advisers like @Plusnet. Wouldn't let me get a word in edge ways trying to explain I'm stuck not being able to work because of their fault, confirmed external fault. Someone better get in touch immediately!

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet over an hour without an internet connection - the service more recently has become less reliable ( but usually tolerable ) - now NOTHING , I WILL be moving to another provider if not resolved - meanwhile I’m cut off - please tell me my rights ( link please )

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • joshikeapen Joshi Eapen (@joshikeapen) reported

    @Plusnet has got the worst customer service. My home move broadband order is not sorted even after 4 weeks. None of their CS advisors know what's happening. Never ever go near their broadband service #shambolic