Plusnet Outage Report in Gaerwen, Anglesey, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gaerwen, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Gaerwen, Wales
Latest outage, problems and issue reports in Gaerwen and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darius Mehta
(@DariusMehta) reported
@Plusnet Been down all morning so far. Having to use mobile data. Tried calling but cut off after message that there were high volume of calls. Please let me know when this will be fixed.
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yamez 💊👀💡📈
(@yamezhamilton) reported
rep from @Plusnet sang to me while we were troubleshooting my router and then referred to me as "ma luv" in an endearing northern accent after fixing everything... customer service done right 🥲🇬🇧
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Plusnet
(@Plusnet) reported
@GlasgowTFBronze Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield
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books0507
(@books0507) reported
@SaffyButtons @Plusnet I fortunately have a dongle from work but it’s very slow, not ideal.
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Tasty Reg
(@Tasty_Reg) reported
@Plusnet That reply is just taking the p---. Shocking customer service.
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Craig Wilkinson
(@SQLCadavre) reported
@Plusnet Went down for me at 00:35, seems to be OK now. Having to reconnect all of my network since I factory reset my router. It's been a fun morning
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Katy Colbert
(@katycolbert) reported
@Plusnet It’s up and working now but as I’m not the account holder there was nothing I could have done to get help if it hadn’t been an issue for everyone.
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Plusnet
(@Plusnet) reported
@SQLCadavre Hi Craig, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@LauraSw85121377 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield