Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 02/10/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pearl_pandora 🍼🏳️‍🌈🇬🇧 👑 MommyPearlPandora👑 🇬🇧 🏳️‍🌈🍼 (@pearl_pandora) reported

    @plusnethelp @Plusnet thanks for having a fault with our WiFi service on Christmas Eve so nothing works & we don't have cable TV. Everyone else don't use plusnet unless you want to spend lots of time fixing your WiFi & Internet

  • JohnGPlays 69Pixels (@JohnGPlays) reported

    @MarcAllera @bt_uk Do you think it is OK for Plusnet customer service to behave in a disgusting way to a customer with throat cancer?

  • lucyjkhan lucinda khan (@lucyjkhan) reported

    Now sent telephone engineer not Broadband engineer still not working @Plusnet

  • jennymax77 ⫩ Jenny Maxwell ⫩ (@jennymax77) reported

    @LouiseAnn36 @Plusnet @BTOpenreach1 Mine had been down for 2 days now!!

  • Richard25009743 Richard (@Richard25009743) reported

    @plusnethelp My broadband switch to Shell Energy was working ok until the early hours of Christmas Day. Shell Energy are telling me my service is still with you, but I'm getting no service plugging the Plusnet router back in. Can't video call family on Christmas Day :-( Pls help

  • lewisirish87 Lewis Irish (@lewisirish87) reported

    @Plusnet over 2.5 hours spent on the phone to you trying to sort the broadband issue at my new home and it’s still not fixed. To top it off your agent has just cut me off mid-call. This is unacceptable, I can’t spend another 45minutes on hold.Get this sorted please. Unacceptable

  • BenRatcliffe86 Ben Ratcliffe (@BenRatcliffe86) reported

    @Plusnet WHY DOES MY INTERNET KEEP DIPPING OUT EVERYDAY FOR **** SAKE!!!!! YOUR SERVICE IS ABSOLUTELY ATROCIOUS!!!!!

  • JohnGPlays 69Pixels (@JohnGPlays) reported

    @Plusnet If you make a call to customer care i assume the call is recorded? If so can a customer request a transcript of that call under the GDPR?

  • JohnGPlays 69Pixels (@JohnGPlays) reported

    4/4 The end result was that he was so frustrated and embarressed by this attitude that he said he would end the call. WELL DONE PLUSNET,your staff abuse a customer that has cancer that rang you for help. Disgusting!!! PLEASE SHARE ALL WHO FOLLOW ME!

  • johnae111srcou1 john@ae111sr.co.uk (@johnae111srcou1) reported

    @Plusnet It would be nice if you could fix my broadband problem. No connection for two days