Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 12/16/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • postscriptphoto Paul Sutton (@postscriptphoto) reported

    @Plusnet terrible experience trying to get your broadband into our new house. Misinformation followed internal errors at Plusnet cause major delays. I need BB for remote working, spent my first week in a hotel (at my expense) ... wonder if you're prepared to reimburse? Doubt it.

  • rootbeerquin Michael (@rootbeerquin) reported

    The hold music for @Plusnet’s customer support is truly torturous

  • Sarah_RedMeeple Sarah (@Sarah_RedMeeple) reported

    @Lincs_Kay @Plusnet We got 'live' eventually, I could just do without the 'everyone values their time differently' BS. Give more realistic timescales - don't promise no break in service if that's clearly not going to happen. If you fail to hit them, provide reasonable compensation. Not that hard!

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).

  • killomeroe Val Hopkins (@killomeroe) reported

    @Plusnet 48 minutes now waiting in a queue for customer services to answer

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • ProfessorDoru Tunc Doru (@ProfessorDoru) reported

    Can anyone else@get through to @Plusnet ?? I’m trying to sign up and received a message to call about delays with my order. Not been able to get through for two days now. Should I just cancel?

  • ElissaT28 lis (@ElissaT28) reported

    Well done @Plusnet leaving me without internet for 5 weeks so I cannot do my NHS job, be in my home that I’m paying rent on and still charging me for the privilege of no internet and to call them for 40minutes …and I can’t cancel it - what a way to treat people

  • HRH_Hattie Hattie Bee 👑 Liverpool 2023 🇬🇧 (@HRH_Hattie) reported

    Has anyone else’s @Plusnet wifi been absolutely terrible the last few days?

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.