Plusnet

Plusnet Outage Report in Gaerwen, Anglesey, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gaerwen, Anglesey, Wales 01/12/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KateStudge Kitty (@KateStudge) reported

    @Plusnet you owe my Mum in law a huge apology! She has depression/anxiety so we deal with all of her admin. Have had to fight tooth and nail to try to deal with her account and still you made it impossible without her having to call you. No care for your customer’s wellbeing 🤬

  • MHRMichael Michael Taylor (@MHRMichael) reported

    What chance have you got with @Plusnet no broadband and the website not working either so @plusnethelp any chance?!

  • jim07165581 jim (@jim07165581) reported

    @Plusnet @plusnethelp Plusnet down 2-3 days again, I'm seeking legal advice, these cheeky sods charged me £70 for an engineer who was here less than 20 minutes and within 15 minutes of him leave no internet again, worst provider in history, please stay clear of these

  • DarraghJamesB Darragh James (@DarraghJamesB) reported

    Plusnet broadband isn’t working. Connection dropping in and out over the last few days and know they want me to pay £65 for an engineer to come and fix the issue? 🖕🏼

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    & I can see it pending for the full £200+. So I call @Plusnet again, & say I'm sorry but I don't have £200 atm & that won't debit. They're all apologies again, don't worry, they'll make sure the incorrect charges are removed & that my service won't be affected by the DD return.

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    ...off my bill. Well, thank you, but I have no money because my giant mobile bill just came out. So I can't. I just have to sit here & wait for @Plusnet to work out what's wrong & call me back & hopefully fix.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    The day after the DD is returned, my service is restricted. So I call @Plusnet again. Speak to a lovely person, who says sorry, that shouldn't have happened, it looks like someone's refunded the amount instead of taking off the charge. Sends me a link to pay the £34 I actually...

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    So I called @Plusnet & said I think there's been a mistake. Their customer services people are always easy to talk with, & they said yes, so sorry, that's an error, we'll get that removed & it won't come out on the directdebit. Sorted. Cut to the day before the directdebit's due

  • devonshirewoman Amy (@devonshirewoman) reported

    @plusnethelp are you having issues in the Honiton, Devon area. Several households appear to be having issues with Plusnet the last few days. Can't play youtube/netflix on TV without annoying buffering!