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Plusnet

Plusnet service status in Gaerwen, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Gaerwen, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gaerwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Gaerwen, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

CityProblem TypeReport Time
Caernarfon Internet 1 month ago
Caernarfon Internet 1 month ago
Bangor E-mail 8 months ago
Llanfairpwllgwyngyll Wi-fi 8 months ago
Bangor Wi-fi 9 months ago
Bangor E-mail 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gaerwen, Wales

Latest outage, problems and issue reports in Gaerwen and nearby locations:

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography
    Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • steveatsilsoe
    steve plant (@steveatsilsoe) reported from Bedford, England

    @Plusnet I have hung on for 40 mins for customer service. Any other way to contact you

  • Barrybs1
    Barryb (@Barrybs1) reported

    @MoneySavingExp Do not use Plusnet. They've left me for over a week with no number, data, texts because they have porting issues. They've known since 12 April yet are still selling them.

  • Rob_C_London
    Rob C (@Rob_C_London) reported

    Can anyone @Plusnet PLEASE contact me? I’ve had no phone signal since yesterday afternoon. I’ve asked on the community pages and messenger but it all seems to be falling on deaf ears. I can’t call - even though I have home Wi-Fi

  • EslovesCee
    Sara Harrison (@EslovesCee) reported

    @OpenreachHelp Sadly Plusnet have not been informed of this power outage in fact we usually tell them. I work from home and have very little data left on my contract, batteries need replacing regularly and consistently until a permanent fix is made. It's 2022 we should not have to beg for a fix

  • JohnDaleMcAlli2
    JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet I have a totally mixed up bill which is a joke & can't get anyone to speak to me to get it corrected(after 3 hrs on the phone) I am now going to cancel my Direct Debit. bet someone will speak to me then. Woderful Plunet , it's abysmal

  • Dariusz1957
    Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.

  • Darrenm551
    The Case (@Darrenm551) reported

    @Ofcom Please can you investigate and do something about Plusnet. They offer services and cannot provide them. I signed an unlimited fibre extra and from day one. I have never received the speed. Complained and get excuse after excuses.

  • 292CAN
    JDC (@292CAN) reported

    @Ofcom Please will you investigate @plusnet. After 8 days of no mobile service, @plusnet #CustomerService told me they had been briefed to tell customers anything to get us off the phone. This is nothing short of #lying.

  • Plusnet
    Plusnet (@Plusnet) reported

    @stagetechuk know if there are still any problems on your side. Regards, Emily Plusnet Leeds 🌞

  • SebbyDogg
    Sebby Dogg (@SebbyDogg) reported

    @Plusnet is your website down?