Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/27/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hayley_789 Hayley (@hayley_789) reported

    @Plusnet still no mobile service in OX39 area, and no response from my message yesterday. This is becoming a regular problem, I’m missing important health related phone calls due to this!

  • urbanhymnz Jack Lane (@urbanhymnz) reported

    @Plusnet is your WiFi down today? Having issues with no internet whatsoever! 😭 Please help! Thanks

  • UtterlyRekt Harry Gateaux (@UtterlyRekt) reported

    @arnonrs @Plusnet Same issue. They don’t appear to care.

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.

  • purple_dragon25 kelly (she/her) (n/d) (@purple_dragon25) reported

    @Plusnet having problems in ng24. Cannot access the net through my mobile, my PS4 on a lan isn't connecting properly, upload speed is absolutely shocking, my echo show won't accept calls or anything.

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet Any news on the outage in BN11 area ? I've lost a days work ate you going to reimburse me ?

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet What's happening about the lack of internet. I live in BN11 area and your support team says there's been an incident

  • jan1mal janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦 (@jan1mal) reported

    @Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help

  • ErnestStrafford Ernest (@ErnestStrafford) reported

    Hi @Plusnet - I had a fault on my line fir two days owing to an issue with the exchange. This meant no broadband for 3 days so will I get a refund for this? Thanks

  • juliansims Julian Sims (@juliansims) reported

    Customer service at @Plusnet seems to be somewhere between awful and nonexistent. No chatbot; no email; no text; just phone for music on hold for 1/2 hour and no answer