Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/27/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aem_84 Ally (@aem_84) reported

    @Plusnet How do I cancel a 30 day rolling contract?

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet Alice, it seems now I've made it clear that I intend to leave plusnet &plusnet mobile that everyone wants to help, shame there was a lack of engagement when it was needed

  • iris1win Iris Winney (@iris1win) reported

    @Plusnet my internet have just gone down can you tell me if there are issues?

  • jf_wayne WayneJF (@jf_wayne) reported

    @Plusnet Absolutely **** service. Don't recommend to anyone. Internet keeps going down. Mobile service keeps losing connection. Going to switch ASAP. 🖕

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Yet another disappointment. Was promised a call back from a manager today and it never happened. This is the third time now over a period of 4 days. Plus net cancelled our email without our permission when we changed address. All our emails now gone and they won’t help.

  • GaryPRenouf gary renouf (@GaryPRenouf) reported

    @AndyWoodturner Bt phone Lian this morning now offering same service as plusnet £1 less a month plus £75 gift voucher 🤬🤬🤬

  • Moltom4 Moltom (@Moltom4) reported

    @Quanthro @Plusnet Much better deals out there. Their customer services is now deplorable. Blatantly lie on phone, dont bother checking facts.

  • gabrielquotes Rabbi Gabriel Kanter-Webber (@gabrielquotes) reported

    .@Plusnet assistant: "Sorry this is so slow, I'm working from home and my internet's terrible."

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.