Plusnet Outage in Y Felinheli, Gwynedd, Wales

My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

A consistently good service is what would persuade me to stay #plusnet

Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

@Plusnet has @didoharding taken charge of your service?

@Plusnet Please don’t give me the “we are sorry, DM me your details” crap. Just sort it out and give me the the service I’m paying for

@Plusnet hi I'm a customer who's been without internet for a week. I've done all the tests as per your website. No live chat is available, you don't answer the phone, and I've DM @plusnethelp , as well as tweeting them. Any danger of anyone responding ever?

@TalkTalk been with you 4 months now this is the worst broadband we have ever had, we're all having to use our own data because the signal keeps dropping off, engineer has been round, umpteen calls to you for support and still not any nearer, we will be going back to @Plusnet

@Plusnet such awesome service no working broadband for 30+ days have been listening to music for last 15 min trying cancel - please explain to me how you got those awards - for customer satisfaction #fail

@Plusnet please fix your connections as I keep getting lagged out on my games

@Plusnet hello I'm having trouble finding an answer to when I will be sent my promotional prepaid credit card for signing up.

@Plusnet @plusnethelp could you explain why my internet has been cut off a month before my moving date? Your team have now said I cannot get internet back for at least a week. Due to your mistake I will be having 0 income. Shocking service without any urgency to get this resolved

Right what is happening with my Playstation? Hasn't been able to connect to the internet since 6pm last night. @PlayStationUK help please. It's either the playstation or its @Plusnet WiFi however it is working fine on all other consoles and devices. Someone help please

@Plusnet BB connection very unstable in last 3 days. Morning mainly. South london.