Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 12/31/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Moltom4 Moltom (@Moltom4) reported

    @Quanthro @Plusnet Much better deals out there. Their customer services is now deplorable. Blatantly lie on phone, dont bother checking facts.

  • Loverly_juverly katie (@Loverly_juverly) reported

    @Plusnet I need help with a complaint I have been let down again and again and need help please can someone contact me asap

  • HellFpl FPL_Hell (@HellFpl) reported

    @Plusnet absolutely awful service. Told an engineer would arrive between 1-6. Even double checked earlier and they said engineer would defo arrive. Now past 6.30 and no engineer and no phone call from Plusnet.Trying to call them but on hold forever.

  • AmyLizzi Amy (@AmyLizzi) reported

    @Plusnet 00:29am & my internet has gone down, router flashing red. Have turned it off/on, rebooted but after going blue for about 5 seconds it just goes red again?? … Any issues reported in the LE12 area??

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @Openreach We are now into our 16th day of our phone and broadband outage issue. We have been promised an Open Reach engineer (the fourth) to investigate on Saturday but the other three did naff all!

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue and it is starting to affect my health both physically and mentally. Cancelling my DD today and going with another provider ASAP - plusnet can take me to court if they want.

  • MissB35590934 MissB👑🍎 (@MissB35590934) reported

    @Plusnet really disappointed as after 2 years of fantastic service, Plusnet have really let me down. Moved house almost a month ago and the engineer still has not arrived/I cannot get through on the phone. Help please?

  • aem_84 Ally (@aem_84) reported

    @Plusnet How do I cancel a 30 day rolling contract?

  • cast_bowring1 Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Cancelled my @Plusnet now, it shops the day BT put in their UC £9.99 Broadway. To be fair Plusnet service I've had no problem with, I was offered a cheaper new upgrade but still more than a tenner with BT. I'll go back to Plusnet if things change the future #CostOfLivingCrisis

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue and I will be contacting OFCOM later to raise a complaint. I am reduced to using from a local co-working space at £24.00 per day which I doubt plusnet will refund.