Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 12/01/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • YasminH73530901 Yasmin (@YasminH73530901) reported

    @TalkTalkGroup tell you you’ll get an Amazon voucher but don’t pay out. Then their customer service is the absolute pits. I had plusnet before and never had these problems @virginmedia were the same price too. As soon as I can I’m going back to them

  • gman1406 Gareth (@gman1406) reported

    @Plusnet Hi my internet has been down again since about 2pm with no sign of it working. Happened on Monday too but seemed to resolve itself after a while, unlike today. Can you look into this please.

  • chris_maker_uk Maker (@chris_maker_uk) reported

    @Plusnet what’s your support number I’m calling 0800423020

  • Plusnet Plusnet (@Plusnet) reported

    @dvdmike That page only shows issues which are affecting specifically our personal services, not those provided by our suppliers; unless the outage is affecting a sizeable portion of the country. -Tony Plusnet Sheffield

  • paulghosts8 🟣paul campbell (@paulghosts8) reported

    @Plusnet hi plusnet do you plan to go on the FTTP network some time this year or next it's live in our street now would love to sign up to plusnet for this when it's available

  • dvdmike dvdmike 🏳️‍🌈 (@dvdmike) reported

    Why is @Plusnet down again the week after I sign up again against my best judgement @plusnethelp

  • ClaudeB82353076 Claude Bailey (@ClaudeB82353076) reported

    @Plusnet How much will it cost to cancel my contract, please?

  • AndrewBrockway AndrewBrockway (@AndrewBrockway) reported

    @Plusnet Hi, have upgraded to Unlimited Fibre Extra and speeds are unchanged. Not sure what the point or issue is?

  • edwardocollins Ed Collins (@edwardocollins) reported

    .@Plusnet I've been trying to raise a support ticket to query why I'm still being charged my old rate despite starting a new contract months ago, but can't, as there seems to be no way to contact you except phone (not convenient ATM), a useless chat agent, or on here. #nothelpful

  • andy17467869 andy (@andy17467869) reported

    @Plusnet a manager was supposed to ring me at 2pm today is this the way to treat customers