Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/12/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • glreeves60 GLR (@glreeves60) reported

    @Plusnet My mother-in-law hasn't yet received her new router. She is new to Plusnet and her switchover date is this Friday. Can you help please?

  • AristyZ aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me to let me know why you have made a charge to my account. 2 x conversations with support and it was never mentioned would be paying for this (considering I have been sent the incorrect router). A

  • kath3852 kath jones (@kath3852) reported

    @Plusnet can log into webmail but no emails loading since Friday. Do not know user name tried reset but not receiving email info. Please help

  • Dan11929503 Dan (@Dan11929503) reported

    @naz2012 @Plusnet Service is absolutely horrendous. 2 days now no broadband, brain dead offshore adviser's clueless.

  • AlbertaGrace Alberta Grace (@AlbertaGrace) reported

    @Plusnet please could you help the internet keeps dropping and we are trying to work from home.

  • Staylor10 Ste (@Staylor10) reported

    @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

  • Laura_Isabelle Laura isabelle 3.5% (@Laura_Isabelle) reported

    Fifth time is a charm with engineers coming out trying to fix what ever is causing our @Plusnet drop outs 😩😩

  • TamaraForgan Tamara (@TamaraForgan) reported

    @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

  • Plusnet Plusnet (@Plusnet) reported

    @Amanda_1979Xx Hi Amanda, sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. Are you still having issues with this or is everything now sorted? - Curtis, Plusnet Sheffield

  • HelenLLoomes Helen Loomes (@HelenLLoomes) reported

    @Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes