Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 01/10/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CearaPorter ceara🤍 (@CearaPorter) reported

    @Plusnet my service on my phone has been down since gone 7am this morning and don’t quite know why, are there any issues at the moment ?

  • wilkinson_rich Richard Wilkinson (@wilkinson_rich) reported

    @Plusnet We have internet, hence why we can live with it. But no phone line. We had multiple visits from @OpenreachHelp who would say the problem is with Plusnet. I'd phone you guys and you'd send an openreach engineer and so on. I lost the will to keep complaining. Can you help?

  • SpongebobKnackp SpongebobKnackerpants (@SpongebobKnackp) reported

    @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you

  • EvelynWilcock Evelyn Wilcock (@EvelynWilcock) reported

    @Plusnet Thank you for your reply and for testing. We ran a sort of test viewing Netflix and that was fine so we watched that with no problem. So we came to the conclusion it was BBC i-player site that might be the problem. We will keep you posted.

  • Jce031 Joanna Culver (@Jce031) reported

    @Plusnet up to now I have been a satisfied customer. In February I notified you that I was moving house on 31 March. I wfh. I am being told I need to wait until 21 April for broadband in my new property. Do I need to switch provider or are you able to provide a better service?

  • SJECoaching Sharon Johnson (@SJECoaching) reported

    @Plusnet morning! Is there a signal issue in Wensleydale North Yorkshire currently? Have had no service since yesterday, likewise husband on EE same issue?

  • starmagicsoul Kellyannnoble (@starmagicsoul) reported

    @Plusnet I got through and finally sorted the issue sorted took a few attempts!!

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Hi, you have closed my ticket when I specifically told you that since the technician visit on Monday our WiFi went down again this week. The technician said it needed to be escalated due to a bridge gap. Why am I still waiting?

  • Chee5e Natalie (@Chee5e) reported

    @SkyHelpTeam Hi William, still no internet 😕 we have another engineer coming out Monday but I don’t know if this will help. I think the line is stuck between Sky & Plusnet & we are on day 18 of no internet.