Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 03/04/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Y Felinheli, Gwynedd, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaernarfon Internet
United KingdomCaernarfon Internet
United KingdomBangor E-mail
United KingdomLlanfairpwllgwyngyll Wi-fi
United KingdomBangor Wi-fi
United KingdomBangor E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • costaaircon1 shaun (@costaaircon1) reported

    2 they clearly don’t care and i hope they would be as lenient. With you’re money as they are mine. It’s actually not about the money it’s about how they treat people . Please stay away from #plusnet clearly no morals Yorkshire, really what lying not last time I checked!

  • david62u3 dk (@david62u3) reported

    @Plusnet so signed up to a guarantee min of 17.3mbps, had issues with speed so now plusnet changed my contract to 11mbps! That's wrong surely.

  • drgautammehta Gautam Mehta (@drgautammehta) reported

    @Plusnet I’ve been waiting over a week for my SIM… no mobile service, despite being NHS doctor and needing my phone for work. Terrible service!

  • Sally_Jane_99 Sally Jane (@Sally_Jane_99) reported

    @Plusnet Trying to report a landline fault (no dialtone) & have no mobile signal so can't text which seems to be the only option on the website. No chat or email details that I can find

  • evanshelpus David Evans (@evanshelpus) reported

    @Plusnet very disappointing in service received today. You’ve had someone attend my 78 year old mother leaving her with no internet by performing a reset on a router and back to factory with no devices unable to connect after leaving and then not answering calls to return.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet All ok now. Normal service was resumed at about 10am next day.

  • _RAnderson richard anderson (@_RAnderson) reported

    @plusnet I've had a 'why did you leave' email from you. The links in it are wrong - the email doesn't have a live link from "start the survey". And if I follow the 'Can't see this email" route it opens in a browser and the "start the survey" link still doesn't work.

  • Plusnet Plusnet (@Plusnet) reported

    @emelschwartz If you found that our service didn't suit your needs, you'd have 14 days to cancel from signing up without penalty. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    Seeing as @JohnLewisRetail and @Plusnet think 3 months down the line, illegally deducting money from an ex-customer on pension credit is fine, I have sorted it myself, from helping mum to claim the fees back from her bank. Try and challenge, we'll see you in court. Charlatans!