Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/18/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiquidMixUK The Mix Monkey (@LiquidMixUK) reported

    @Plusnet Just wondering why your "award winning support" doesn't extend to supporting your poorest customers with social tariffs? Do you have any plans to do so?

  • Plusnet Plusnet (@Plusnet) reported

    @4circles I'll get you a replacement SIM sent out and it should arrive within 1-3 working days. Please let me know if you continue to have any problems once you have the new SIM. Regards, Emily Plusnet Leeds 🌞

  • heafod Ian Head (@heafod) reported

    @Plusnet I recommended a friend to Plusnet. He has his new Plusnet SIM but his phone is locked to Giffgaff. He has a PAC code but not a PUK code. If I call you while he is next to me can we sort out the problem so that he can unlock his phone and start using his Plusnet SIM?

  • GivingCuppa Giving up and having a nice cuppa instead (@GivingCuppa) reported

    /3 Ofcom is urging EE, Plusnet, Shell, Sky, TalkTalk and Vodafone to support struggling households by also introducing social tariffs.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet internet is off again, 4 days in a row. Using my phone now on contact to make a complaint, useless company! I've got screen shots being orange all the time, plus times & dates. off since4.12pm and it still haven't come back on! Stay away from this company, they're a joke!!

  • heafod Ian Head (@heafod) reported

    Gosh. #Plusnet hit new low. I just called and asked why my mobile contract was going up when new customers get a better deal. Daniel put the phone down. Illegal surely.

  • AllanCharter Allan Charter (@AllanCharter) reported

    @Plusnet can't sustain their promised connection speed, yet they never fail to raise their prices...

  • heafod Ian Head (@heafod) reported

    @plusnet Daniel just put the phone down when I asked why new customers get better deals than me. I'm shocked.

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    to Utility Warehouse, but they never stopped the Plusnet service! Anyway, a refund is on its way! Proper service, that!