Plusnet outages and service status in Y Felinheli, Wales
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Y Felinheli, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Y Felinheli, Wales
The most recent Plusnet outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor
|
Internet | 2 months ago |
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Caernarfon
|
Internet | 3 months ago |
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Caernarfon
|
Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesA consistently good service is what would persuade me to stay #plusnet
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Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, WalesInternet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesMy contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴 (@gillianography) reported from Y Felinheli, WalesHaving some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL
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Jay (@Jason87r) reportedDear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!
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Luke Weston (@lukedashweston) reported@Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.
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Philip Challinor (@pchallinor) reportedO let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!
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Tony (@Tonysmini) reported@Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.
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peter shankley (@PHaven4668) reported@Plusnet Re changes to email service, still had no contact from Greenby ?? What do I do??
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Stuart 965 (@StuartThom8396) reported@Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received
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Sarah (@WriteMindedPub) reportedWarning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE