Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 11/26/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_robohague Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • DougPaterson1 Doug (@DougPaterson1) reported

    @Plusnet you're all "arent we kind by giving yoi a reduced price to renew again". You should give loyal long term customers the cheap price on a 1 month contrast and rely on your "service" to retain them. But you can't do that can you? Wonder why?

  • RobertMHill Robert Hill - SupportNHS🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇬🇷🇺🇦 (@RobertMHill) reported

    @Plusnet Regular occurrence. No access to emails for 3 days now and I cannot access the webmail portal. This happens regularly they take agesvto fix it then it happens again and again. I need to change provider.

  • sabrinamaguire1 Rediscovered Places (@sabrinamaguire1) reported

    @Plusnet Hi, hearing the person on the other side is impossible if the phone rings. It crackles even when switched on to dial the number. I have used the text service and followed all advice but no change. I can't request a call from the adviser as I don't have any signal at home

  • Kamran_Ali687 KamranAli (@Kamran_Ali687) reported

    Spoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR

  • ysrmahmood 🎮ysr mahmood🕹️ (@ysrmahmood) reported

    I have been with @Plusnet for more than a decade now, & I have found the service useful, that being said I have decided to cancel now & am not able to receive any password rese 🤔

  • Plusnet Plusnet (@Plusnet) reported

    @tigerrector For example, any Tech issues would need to be resolved by us and our supplier within 8 weeks 2/2 -Curtis, Plusnet Sheff

  • Mr_Pates andy paton (@Mr_Pates) reported

    I'm back with Force9!! Wonder if this time I get an 0800 number to get online and that horrible squeaky sound. @Plusnet

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet @thetimes plusnet not responding to a customer with no working phone when traveling. Poor service

  • MrCraigBradshaw Craig Bradshaw (@MrCraigBradshaw) reported

    @Plusnet Excellent - so I can just go ahead and assist with upgrading the Plusnet service without worrying about contacting BT?