Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 01/14/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @Plusnet Hi, I just upgraded my service with your colleague - my email confirmation has got a much higher price than we agreed on the phone. He said it’s something to do with discounts but I’m not comfortable that my only written confirmation is wrong. Can you fix?

  • Plusnet Plusnet (@Plusnet) reported

    @shakytripod Hi there, I'm really sorry about the signal issues and the poor customer service you've had. Please send us a DM with your mobile number and I'll make sure we get that put right for you. - Adam - Plusnet Sheffield

  • roseannerainbo4 roseanne rainbow (@roseannerainbo4) reported

    @Plusnet you’ve sent me another Plusnet mobile bill! I don’t have Plusnet mobile! I’ve tried the link to “Help and support “ at the bottom of your email-DOESN’T WORK!! I’m a very happy satisfied Plusnet broadband customer but I’m beginning to lose my patience!!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

  • ireneaH irene harris (@ireneaH) reported

    @Plusnet Sorry not a home phone issue it is my mobile app! A message has been left earlier but cannot access due to my my log in password number expired. Asks me to put in new number of at least 5 numbe. Cannot do forgotten my password!

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.

  • Borderboy Colin Deakins (@Borderboy) reported

    @Plusnet help! I cannot get my call direct to work even thogh I am being charged for it

  • stendec6 Στενδεκ (@stendec6) reported

    @VirginCare @Plusnet Last July, 999 referred me back to the GP, but when the GP called she said "What do you expect me to do over the phone", then told me to wait until it's an emergency, then go to A&E.

  • MsJinnifer JinnynotJenny (@MsJinnifer) reported

    @Plusnet Signal got worse and worse w cut-outs, no connections, no 4G. Last Thurs found out local mast is down. Yesterday you told me all now OK. Not. Went thru all the fixes with CS got 4G for a few mins. Called today spoke to lad who knew FA. No wi-fi calling. Gotta leave plusnet :(

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬