Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 12/28/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leeda1974 Anthony j lee (@leeda1974) reported

    @Plusnet @plusnethelp day 3 with no internet and still no closer to a resolution 😤😢

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Plusnet Simple messages....like most of the time our broadband doesn't work!

  • Hunkchunkalmond Tommy Storey 💙 (@Hunkchunkalmond) reported

    @MartinSLewis Think it's about £21 but would rather pay more than be stuck with Plusnet, they were awful up until we left them late last year.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Hey @Plusnet and @WeAreOpenreach Today i'll be speaking with Ofcom. I'm done playing with both of you now. 3 months later, still no fix.

  • GethinHarries2 Gethin Harries (@GethinHarries2) reported

    @Plusnet @UswitchUK Terrible internet company. Currently not gettin what I'm paying for. Internet is extremely slow and disconnects all day every day, how the hell did they win an award for being the best? They're really not.

  • tlucy47 T Lucy 💙 (@tlucy47) reported

    Hi @Plusnet please advise why my renewal offer is for £27.99/mo for 18 months yet a new customer can get the same package for £22.99/mo for 12 months. I'm regretting to buying line saver last October. Thanks.

  • Terry_Parke Terry P (@Terry_Parke) reported

    @Plusnet @plusnethelp award winning service? really? my broadband hasnt been stable since it was installed a month ago. I previously had really good stable service with another provider, but since with Plusnet, its been crap. Why do i have to keep chasing a fault?

  • WizeOnline43 John (@WizeOnline43) reported

    Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    @ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Plusnet does everyone else have rubbish service from their broadband. we haven't had a day since we joined with an "authentication error, can't connect, no internet" we use mobile data more then the router. Avoid them!