Plusnet Outage Report in Y Felinheli, Gwynedd, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@AethyrUlf Hi, sure and sorry for the bill being higher than expected. It looks like an issue has caused discounts to not be applied when they should have. I'll get that put right for you, would it be OK to credit the difference to deduct from your next bill? - Adam - Plusnet Sheffield
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Jess
(@jesslouise23) reported
@Plusnet I keep getting texts and emails to say I've almost used my smart cap allowance. I log in to my account and its saying I haven't used any if it and I'm not over usage on calls/texts/data. I've never gone over so why the messages?
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Jill Collier 🟥
(@JillCollier16) reported
@Plusnet Morning! I have a migraine, my daughter is doing a *very* important job from home and my internet keeps dropping out. I am getting stick for not having sorted it before. 😬 Can you help? DMs open.
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Roland Hoglett
(@RolandHoglett) reported
@SamLowryEsq @clim8resistance @ThreeUK TalkTalk are THE WORST. I used to be with PlusNet who USED to be reliable and cheap but then started that inevitable slide as they got more popular. By the end they were getting bills wrong all the time and the speed nearly halved with NO adequate explanation. So.. **** them.
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Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺
(@AethyrUlf) reported
@Plusnet That's fine, yeah. It was just unexpected, but I understand that errors can happen. As long as you put it right (and hopefully it doesn't happen again) then all's well.
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RickC13722
(@RC13722) reported
@Plusnet I can't seem to DM you. My data, texts and calls are no longer working. Seems to be an issue with the SIM.
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Chris Szumilo
(@chrisszumilo) reported
@virginmedia your chat is disabled and your call centre is shut. You guys have serious issues. @Plusnet when can you deliver fibre in NW London?
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Ele Brown
(@EleBrown241127) reported
@plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.
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Lola LFC
(@Lolavanenburg) reported
from
Halton, England
@Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!
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sharon parker
(@tialynx) reported
@Plusnet worst customer service i,m a new customer my service should had gone live 11th april still have no phone or broadband service they ignore all text and emails and when i finally talked to someone at their tech support she put the phone down on me