Plusnet Outage Report in Y Felinheli, Gwynedd, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it
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Ann-Marie Richmond 💙
(@AnnMari35857957) reported
@Plusnet literally at the end of my tether with your appalling service. No service since 6am told by customer services that our service has been taken over by another provider! We haven’t instructed anyone to take over our service (should have though 🙄)
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Mr H
(@philto) reported
@Plusnet the point i was making was you say your there to help what it should say is if you wait 45 mins we will get to you , between that and useless tech support i left plusnet .
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Lee Robson
(@Robson1Lee) reported
@Plusnet Internet connection has been dreadful for weeks now. Making working from home almost impossible. Shocking service.
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Julian from Marple
(@jules_wink) reported
@mattbloke Just using the router Plusnet sent, it's plugged in up in the attic workroom as that's where the phone line comes in. Have a Cat5 network for the desktop, and an old router downstairs acting as an ap. Getting 18mb on WiFi here now
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claire
(@clairem99) reported
@fiona_ski Nice. Plusnet were great for housenove but things like Sky/Virgin are awful. I'm really wary of signing up for a contract if I'm not 100% sure I can get out of it or alter it for free. That's good to know. Now to get my over £400 in over charged payments back from eon.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Rod
(@bermuda_onion) reported
@VodafoneUK Solved my bad signal problems by switching to Plusnet. AND its cheaper FFS !!!!!
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Frank Kerr
(@franciskerr) reported
@BBCNews What else do you expect from BT, absolutely rip off merchants. They took over Plusnet and now they are just as bad as them now. Switch to a Giffgaff or Tesco’s mobile for a far superior customer service.
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Blondiesa #DissolveTheUnion #UseTheMandate
(@blondiesa) reported
@Plusnet We are due for renewal .suffered low WIFI in Kinross not often reaching MBPS that we are paying for Do you put pressure on Outreach as it seems an on going problem with different suppliers If we stay with you would we get a new hub like new customers as ours is outdated