Plusnet Outage Report in Y Felinheli, Gwynedd, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mutton
(@paulmutton) reported
Thanks for everyone's help, as I'm not sure what finally did it, but after a week of DMing, tweeting, emailing and phoning Plusnet, I've eventually been introduced to their cyber security manager so I can demonstrate my concerns about their router security (after I finish work!)
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Gill #VoteLabour #GTTO
(@daisycatcher) reported
@Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .
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Joeyfk76
(@Joey29509552) reported
Hey @Plusnet still no service a month after payment. Any chance you could sort this out for us or nah?
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Matt
(@beaso698) reported
@Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.
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Ian (Longman) Long
(@longman501) reported
@georgemclean007 @GDL180 Same, and I'm with PlusNet. Won't help with my iPad though. Yesterday on iPad said it was not a trusted site and today it says server cannot be found. App functions seem to work, just website access problem.
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JY
(@joseyong7) reported
@Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.
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Tom
(@tom_40A_guard) reported
Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!
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Ben Lister
(@ben_lister) reported
Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.
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Tia
(@Tia_Gx) reported
Lol why did my dad get @Plusnet internet ?? It’s not working at all 🙃
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Ben Lister
(@ben_lister) reported
Alternatively, a request to cancel the service can also be sent via post to: Plusnet plc ... S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery.