Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_J69 MarkJ (@Mark_J69) reported

    @Plusnet Can you please please please advise if the Force9 issue is being actively looked at? Emails been down for nearly a month now. Its ridiculous.

  • TomWoWPR Tom Walker Media (@TomWoWPR) reported

    If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.

  • johnreed222333 John Reed (@johnreed222333) reported

    So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.

  • Kinglassielass Ange Wilkie (@Kinglassielass) reported

    When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel

  • iffatshahnaz Iffat Shahnaz (@iffatshahnaz) reported

    @Plusnet I live in the EH6 area of Edinburgh and my WiFi is not working. Can you please advise. Thank you

  • HughNickHorne1 Hugh Nick Horne (@HughNickHorne1) reported

    @stuffierescue Been with PlusNet for years, good customer service. That said, we're very rural, so I can't comment on whether they do excellent broadband speed.

  • KatieEvans13056 Katie Evans (@KatieEvans13056) reported

    @Plusnet my download speeds are terrible, your advisors are rude and condescending, and nobody has got back to me about my complaint. It is terrible customer service and I want to leave but your exit fees are ridiculous.

  • carl96469174 carl (@carl96469174) reported

    @Plusnet fix your internet not working

  • lifelong_lfc Si #wehavedreamsandsongstosing (@lifelong_lfc) reported

    @ukevowners We were lucky with our ISP. The @Plusnet router plugged straight in no problem. Looking at adding their RPS next and then possibly cameras.