Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 01/26/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anski1 Anna Hall (@anski1) reported

    @Plusnet really are a shower of …. My 86 year old mum swapped to them 2 weeks ago and she is still without broadband. How bloody difficult is it? Their engineers must be ridiculously stupid!

  • PhysicsAndy Andrew (@PhysicsAndy) reported

    Hi @plusnet, my Plusnet mobile SIM has been unable to connect to the network for 2 days now. Multiple device resets and still emergency calls only. Any support?

  • Barberinaboxuk Barber In A Box (@Barberinaboxuk) reported

    @Plusnet the mobile accounts I have with you have been unable to make or receive calls or texts for 3 days so far. Is there a problem in London? If so then any updates on it?

  • RayRashid RayRay (@RayRashid) reported

    @Plusnet I'd advise other people to stay away from Plusnet, their customer service is pathetic. Amongst the worst I've encountered. I've made a complaint and been promised multiple call backs from a manager which haven't materialised.

  • ThrustBastard (╯°□°)╯︵ ┻━┻ (@ThrustBastard) reported

    @Plusnet Hello, new customer here. Will I get a router as standard? I'm not 100% sure I've ordered one

  • PooWithEyes Carl (@PooWithEyes) reported

    On the bright side my broadband switched today from PlusNet to OneStream, saving me about £7 a month. Not bad. Never heard of the provider before but had no problems so far so let's hope it stays that way

  • TimKimber1 Tim Kimber (@TimKimber1) reported

    @Plusnet Was told internet was sorted for our house move this week but Plusnet admin errors now mean that we'll have no internet, potentially for weeks, in our new home. Please can someone help get this sorted asap.

  • HoarWilliam William **** (He/Him) (@HoarWilliam) reported

    @PhysicsAndy @Plusnet @tescomobile Tesco contract SIMs don’t yet have full contract SIM access to the O2 network, so only have PAYG access to O2. I’m guessing it’s probably the same issue, too.

  • martin_thomas83 Stewp (@martin_thomas83) reported

    @jsquires1990 @Plusnet The official forum is similar, it's like messages are sent via carrier pigeon. I have been with them for 9 years and I can't get the £22.99 deal plastered all over social media on my contract renewal. Be prepared to be disappointed by the quality of customer service

  • deborahsisk Deborah Sisk (@deborahsisk) reported

    @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.