Plusnet Outage Report in Y Felinheli, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron hassan
(@custardwarrior) reported
@Plusnet I got my partner's mam to sign up with plusnet online and she put down my username as a referral her services are up and running but I haven't received any refer a friend bonuses
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CornholioTheThird
(@CornholioThird) reported
@Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please
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Matthew
(@TexasBliffEm) reported
@Plusnet guys every night at 10pm without fail I experience a dropout. Can someone help?
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Chris Taylor
(@christaylor351) reported
@Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins
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Rob
(@RobNoLastName) reported
@nigelwalsh @EE I left them to join PlusNet mobile. It runs on the EE network but less than half the cost.
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Homotopia
(@HomotopiaFest) reported
Hey @Plusnet, been on hold for 55 mins, spoke to three people and not getting anywhere. We're a small team running a non profit could do with some actual support. Thanks, Olivia
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Char Binns 🏃🏻♀️🏳️🌈
(@CharBinns) reported
@HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...
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Amy Grant
(@amygrantpsych) reported
@Plusnet hi, I called earlier today to cancel my contract as I have gone with another provider. My contract was due to end on 01/06/22 anyway, but I was told i will be charged a fee for cancelling. Please can you explain this?
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G
(@GerardMcDaid) reported
@Plusnet we've had no Internet all day and the router isn't showing an Internet light. Is there an outage and when will it be fixed please.