Plusnet Outage Report in Y Felinheli, Gwynedd, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marti Myo
(@m79277893) reported
@Plusnet if I can’t call you, and you don’t answer direct messages, how do I contact you? I’ve not had a mobile signal for 48 hours. URGENT as carer
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet receive a message saying your bill is still outstanding! All week I have visited your site to pay and it is such hard work just to get to the payment page; it’s so slow. Yesterday I attempted again and it said “you have 2 days to pay”; I thought you know what, I’ll do this on
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E-motion Media
(@LesPerrry) reported
@Plusnet just wondering if any managers exist in your org. 48 emails 30 phone calls to correct error after error since 14th june when cut off by yourselves. After 15 days lost service 2nd day in service lost again now due to accounting error flagged up you have cut me off again
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Nigel Davison
(@IL_Tenore) reported
Hey @Plusnet I have been with you guys for many, many years, and over these many years, your braodband speeds have gone down hill big time. I started off with you guys at around 36Mb/s, it dropped to 32Mb/s for many years, now It's around 25Mb/s! I pay £55/Mnth! Whats the deal?
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Andy Wasley
(@andywasley) reported
@JCDrummo @Plusnet I certainly get the ‘half-hearted’ feeling. So far all problems have been because of Openreach, I’m told, and Plusnet are ‘waiting’ for Openreach to do things. Where is the pressure and anger on behalf of their customers?
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Andy Parkes
(@SaxonPark) reported
Sat here. No internet. Mobile data cover. Fault reported Thurs 1700. Out since 1630. 2 hrs on landline as we kept copper line!! Done swap to internet phone! Line dropped. No calls back!! No updates from any service providers. @Plusnet Please call me. I will DM my details.
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet Hi. Once again, I’ve been cut off and fees have been added on. There are serious issues with your site; it’s very slow and I go round in circles trying to get to your payment page sometimes. When I set up a direct debit, you don’t take it. Don’t even attempt the payment; then I
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Graham
(@visorfett) reported
I might have to cancel my @Plusnet broadband due to the fact they keep making terrible adverts.
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Neil Mansfield
(@chewyuk) reported
@andywasley @JCDrummo @Plusnet Really, my entire BB is 4G powered and manage to send video and stills. Might be worth looking at for an interim solution.
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Red Fox
(@fakerusky) reported
@Plusnet do you have problem with your app? Can't log into your app instead laptop only.