Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/14/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @Plusnet Hi Dale. I’ve sent a DM but not had a reply. The outage corresponds with the new ‘Community Internet’ boxes being put up on our road.

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issued. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • SpudgunStreams Spudgun (@SpudgunStreams) reported

    @tunnotron3000 I'm on plusnet, never had an issue, ever.

  • dombrasted Dominic Brasted💙😷 also on Mastodon (@dombrasted) reported

    @_julietelliott Had a similar issue a few years ago with Plusnet. They said all ok and BT openreach needed to look at their side of things. In end Plusnet sent a new router and BT came and checked their cabling. Maybe worth resetting the router. Turn off , count to ten and reboot. Wait few mins

  • LauPointer82 Laura Pointer (@LauPointer82) reported

    @Plusnet I took out a brand new mobile number with you. And at least twice a week, I get calls from different UK numbers, playing me a recorded message in Chinese. This never happened with my old number on another provider. What's going on?!

  • Plusnet Plusnet (@Plusnet) reported

    @justme52181797 Hi there, I'm sorry that you've had problems getting a mobile signal, would you mind sending us a DM with your full name and mobile number so we can look into that for you? - Adam - Plusnet Sheffield

  • zebedeesmom ^.^ 🕷🇪🇺🐝 (@zebedeesmom) reported

    Hey @Plusnet! I’m a big fan, but I’ve been waiting on the phone for over an hour now - having been cut off once - to speak to customer services after you failed to complete my Fibre upgrade. It’s not a good look.

  • stuart_watters Stuart Watters (@stuart_watters) reported

    If you thinking of moving your broadband services to @Plusnet then avoid at all costs. Nothing but terrible customer service from the 2 people I have spoken to on the phone and they are ment to pride themselves on great customer service Avoid Plusnet, look elsewhere

  • JSN_Photography John (@JSN_Photography) reported

    @Plusnet Good morning, is there a problem with your customer service numberI have been trying for 2 days and keep getting a message saying its now closed.

  • brendon_rogers Brendon Rogers (@brendon_rogers) reported

    @Plusnet upgraded from std fibre to FTTP today. You’ve disconnected the old service before the new one is working. Terrible service.