Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 02/15/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lilfashionlady Natalie (@lilfashionlady) reported

    @Plusnet you’ve ported my number to your network and I haven’t received the sim card yet!!! Now i have no phone. I placed my order Monday what is going on??

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet why is my internet being throttled? Speed test shows amazing fast speeds but try and visit any streaming or social media website, its like watching paint dry. Can you, for once, just give me the service I pay for?

  • Plusnet Plusnet (@Plusnet) reported

    @Katehowardneal Hi there, I'm really sorry to hear about the trouble you're having with the activation here. I'd be more than happy to take a look to see what's going off with the house move, all you need to do is DM me your username. - Curtis, Plusnet Sheffield

  • basketweb Gerry (@basketweb) reported

    @Plusnet been in contact with plusnet reference refund of charge for mobile and despite being advised on 3 occasions the refund charge will be sent to home. We are still awaiting and any Plusnet communication via mail has not materialised. Please help my refund issue.

  • bellymonsteruk matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • Steve_Lowe2 Steve L (@Steve_Lowe2) reported

    @Pinklilycat @Plusnet I use Zen internet no issues very high customer service rating

  • SpagFlying The 🇺🇦 Flying Spaghetti Monster (@SpagFlying) reported

    @betsyspangles Plusnet. Also you get 17gb data for £8.50 as bb customer. 👍

  • hey_its_vicki_ Vicki (@hey_its_vicki_) reported

    @Plusnet Hi, am suddenly having a constant message saying 'no mobile data service - temporarily turned off by your operator'. Can't make any calls including to you to get it sorted. Tried restarting, removing SIM etc. Not changed location. Plenty of data. Help!

  • ncoochi ladivinacommedia (@ncoochi) reported

    @Plusnet for THREE days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - when will you solve this?? You are about to loose a customer!

  • Dave_it89 David Kelly (@Dave_it89) reported

    @Plusnet your customer services is dreadful. I have spoken with 5+ people it appears no knows your business. Do better.