Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 12/04/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @Plusnet tests show up to 25% packet loss on my line, VOIP to work is shocking. How do I get some support?

  • mckmid Pete MM (@mckmid) reported

    @Plusnet Having a reliable service - that'll do

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @Plusnet It’s 22:18 and the internet has gone out once again - so much for that resolving it today. Over a week now @OpenreachHelp - what actually is the issue?

  • ThomasFrancisC8 Tom Fran (@ThomasFrancisC8) reported

    @Plusnet Account username: connollythomas62 I have cancelled my PN order on the 15/11/21 after nightmare problems. I would like to know when I will receive my initial £18.99 refund I was promised?

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @Plusnet @OpenreachHelp Also, the same note about this being fixed today at 00:00 is coming up - if it’s not working, can you at least ensure timeline is up to date, please.

  • dvngl David Nagle (@dvngl) reported

    @Plusnet Hi Ela, it's back up and running again now. Was down for a couple of hours yesterday evening. David.

  • binderella1 Bindi P (@binderella1) reported

    @Plusnet Hiya. I haven’t tried yet. The issue is intermittent so I will have to do it at some point. I did follow those steps when I first switched to Plusnet and it helped. Is it correct that I have to repeat this? Thanks.

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet got a new router recently. it keeps kicking me off the WiFi / saying I need to sign in again. today it keeps going to orange, I try to sign in + it says I need to log in as there's an issue with the broadband, I log in and it suddenly connects. I wfh so I need it working

  • Andymoore30 Andy Moore (@Andymoore30) reported

    @Plusnet hi - our internet is down - are there any known issues in the east Yorkshire area?

  • StarzeeCS Starzee (@StarzeeCS) reported

    @Plusnet Absolute joke, no support.