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Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Y Felinheli, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

CityProblem TypeReport Time
Caernarfon Internet 1 month ago
Caernarfon Internet 1 month ago
Bangor E-mail 7 months ago
Llanfairpwllgwyngyll Wi-fi 8 months ago
Bangor Wi-fi 8 months ago
Bangor E-mail 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography
    Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.

  • gillianography
    The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • freebsdeeznuts
    FreeBSDeezNuts (@freebsdeeznuts) reported

    @Nathan02944834 @bt_uk @Plusnet It's the BT wholesale network maintained by OpenReach. This isn't provider specific.

  • Plusnet
    Plusnet (@Plusnet) reported

    @tourofshame Hey JG, I'm afraid that we don't support short code text messages, which is why these will have failed. I apologise for any inconvenience that this might have caused. -AJ, Plusnet Sheffield

  • mattchoo87
    Matt Harrison (@mattchoo87) reported

    @Plusnet I’ve waited since last Tuesday for my SIM card and I’ve been networkless since Thursday. I’m paying for a service I can’t use. I know it isn’t your fault but is there a way of getting a SIM card to me via courier?

  • G0PVR
    G0PVR (@G0PVR) reported

    @Plusnet hi, I have an on going fault now for 3 weeks, various problems detected and sorted, normal speed is 43 kbps now 3 kbps, reported yesterday, no heads up no messages? Not doing me proud right now.

  • Elleayy4
    E A (@Elleayy4) reported

    @Plusnet I Need a response urgently, somebody else could be using my internet right now as you’ve delivered it elsewhere ?? But nobody seems to respond or help? This is disgusting @Ofcom @Plusnet

  • AJ_Chelt
    Andrew Jones (@AJ_Chelt) reported

    @Plusnet sent you a few DMs over past few days about unstable wifi …. be nice to get a response

  • unogemini
    Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Thanks. And sorry, no. I was just told there was no manager on the day I rang to further report the issue, and that one would get in touch with me the next day.

  • digichocolate
    Saena (@digichocolate) reported

    @Plusnet Please answer my messages. I'm trying to cancel my mobile subscription and have been writing to you on twitter, as you don't provide an email address and haven't received any answer. I can't call the free number, as I don't live in the UK anymore.

  • Plusnet
    Plusnet (@Plusnet) reported

    @digichocolate Hi there Saena, I'm sorry you need to cancel, that's not something we could help with over social media but please give us a call on this number which can be accessed internationally: +447953966500 - Adam - Plusnet Sheffield

  • EalingBrewing
    Ealing Brewing (@EalingBrewing) reported

    .@plusnet there seems to be no easy way to cancel our phone/broadband. So please accept this as our instruction to do so. Ealing Brewing Unit 2 The Ham TW8 8EX