Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 01/11/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PunkOpaque ThePunkOpaque (@PunkOpaque) reported

    @Plusnet your website is saying 'technical issues' Broken again.

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @Plusnet At this point, platitudes and empty promises from the likes of yourself, John Lewis Broadband, @edfenergy , @virginmedia are not helpful to my mental and physical health, Samantha. My help blog is needed, to show levels of service with these companies, and self-help strategies.

  • yawdrah 36grit (@yawdrah) reported

    @Wibblebum @Plusnet Is your phone service in Somerset down ?

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp 15 days and 4 engineers to keep repeating ‘no fibre ports” at the cabinet!! So no connection. The parting of The Red Sea would be easier. Openreach running on steam in the age of the microchip!! Outrageous Customer Service. @Plusnet

  • JamGed1993 James Byron (@JamGed1993) reported

    @Plusnet we have no phone or broadband at our house, we have been waiting over 48 hours for assistance from your support team. Can you help

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet unable to change password after forgetting last one the button to confirm new password doesn't work! Been like this for days. New password meets criteria but confirm new password button just doesn't do anything

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported

    @PennyMacaroni Odd. There maybe an issue at the Plusnet end. Don’t recognise that error code. Looks like it’s failing at source. So server issue maybe?

  • _beckykatie Becky (@_beckykatie) reported

    Cba with @Plusnet I’ve literally had no internet for 3 days now and they won’t tell me why or try and fix it. I work from home - or I’m trying to atleast 🫠

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    To the Board of @JohnLewisRetail you do know that your broadband department, via @Plusnet is bringing your name into disrepute, right? Most appalling service, chasing up money owed to my aged mum, out of her meagre pension. This charlatan behaviour. Do better!

  • MichFosb Michael Fosbrooke (@MichFosb) reported

    @Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?