Plusnet

Plusnet Outage Report in Y Felinheli, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Y Felinheli, Gwynedd, Wales 12/25/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • snookerloopylou Louise (@snookerloopylou) reported

    @Plusnet I’ve just spoken to an advisor on the phone to discuss if I’d be able to have a quicker internet service with yourselves than what I have currently. Whoever I spoke to was very abrupt with me and not very helpful. Certainly hasn’t helped me consider your service.

  • amyearsley Andrew Yearsley (@amyearsley) reported

    @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

  • NakedAnthropolo The Naked Anthropologist (@NakedAnthropolo) reported

    @Plusnet I'm a customer. How do I stop a neighbour who found my wifi password from accessing my broadband? The easiest way, please, step-by-step, and don't assume I know how to get to router settings etc. Thank you.

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.

  • Mark_J69 MarkJ (@Mark_J69) reported

    @Plusnet Any update on the Force9 issue? It's been nearly 3 weeks since I've been able to access emails.

  • porkwings_ porkwings (@porkwings_) reported

    @Plusnet I can't change my payment method online, I just get an error which says "there has been an issue please consult your system administrator". I need to change my direct debit to a new bank account.

  • RuckinRugby John 'Max' Maxwell (@RuckinRugby) reported

    @Plusnet Can you please cancel my broadband account. You'd think this would be a simple few clicks on your website, but then this is UK 2025 isn't it. Do not give me a number to call.

  • patelios121 Mihir Patel (@patelios121) reported

    @Plusnet been over a week since I messaged about needing a contact to speak to about getting fibre installed in my building for all residents and no one gets in touch. So poor. Thought you would be all over wanting to install that for 2-3 apartment blocks.

  • HKorndorffer Helen Korndorffer (@HKorndorffer) reported

    @Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.

  • nkannemeyer3 Nicholas Kannemeyer (@nkannemeyer3) reported

    @Plusnet Question 249155549 I’m not returning it.  Please charge me for it if you want. You never told me to return it when you sent me it. It is too old to refurbish and not a very expensive item. I feel insulted by this requirement you are burdening me with. Just charge me for it if you want. I have paid you a lot and you are trying to waste my time. Nicholas