Plusnet outages and service status in Faringdon, England

Problems in the last 24 hours in Faringdon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faringdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Faringdon, England

Latest outage, problems and issue reports in Faringdon and nearby locations:

• 
  Abby Jones (@A88yJones) reported 45 minutes ago from Cassington, England

  @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

• 
  Faye Dobson (@FayeDobson) reported 45 minutes ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Dyson (@dysontour) reported 5 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  Bri 💙 (@OriginalBigBri) reported 6 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  fenderbass1966 (@fenderbass19661) reported 15 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢

• 
  Nicky Robson (@Nicky_Robson) reported 20 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  GM Mark Howitt (@MarkHowitt) reported 23 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Sarah loopy (@Sarahlewp) reported 26 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  Rob Sterowski (@robsterowski) reported 27 minutes ago

  @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

• 
  CLAIRE A (@_Claire_A) reported 28 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Nicky Robson (@Nicky_Robson) reported 29 minutes ago

  @Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?

• 
  AuntieMich55 💙 (@AMich55) reported 32 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).