Plusnet outages and service status in Faringdon, England

Problems in the last 24 hours in Faringdon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Faringdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Faringdon, England

Latest outage, problems and issue reports in Faringdon and nearby locations:

• 
  Abby Jones (@A88yJones) reported 18 minutes ago from Cassington, England

  @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

• 
  Faye Dobson (@FayeDobson) reported 59 minutes ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 7 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Carl Fandidango (@ComTekMan) reported 9 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  rosie posie (@rosieon25371922) reported 11 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Not Only, But Likewise (@notonlybut2025) reported 12 minutes ago

  @Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages

• 
  The Calmer Llama (@EltontoNick) reported 14 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  Alan (@metalheed) reported 20 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 22 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 22 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  DaftApeth 🐦 🕊️ (@madanna69) reported 25 minutes ago

  @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

• 
  BSox T (@BsoxT52516) reported 26 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly