Plusnet outages and service status in Fakenham, England

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

• 
  sharon G-S (@ronnie74) reported 20 minutes ago from Hindringham, England

  @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

• 
  Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported 52 minutes ago from Reepham, England

  Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Grefenstette (@egrefen) reported 5 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  gazza (@ShaunGaz) reported 6 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  KewCogs (@KewCogs) reported 9 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  Widge80 (@wendy4robbie) reported 10 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  em b (@emb99483795194) reported 12 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  MachLoopWales (@MachLoopWales) reported 14 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Carl Fandidango (@ComTekMan) reported 15 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  Anneli Lort (@annelilort) reported 16 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 16 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Craig Jump (@Craig_Jump) reported 18 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet