Plusnet Outage Report in Fakenham, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Fakenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Fakenham, England
Latest outage, problems and issue reports in Fakenham and nearby locations:
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sharon G-S
(@ronnie74) reported
from
Hindringham, England
@Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!
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Ron Luhoohooton-Brown 🏳️🌈➕🎃🍂😈👻
(@RonofReepham) reported
from
Reepham, England
Is now a @Plusnet customer 60quid cheaper than bt! A Month!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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(@MCMLXXXIVCLXI) reported
@Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.
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katie Morgan
(@xkatie_morganx) reported
@Plusnet Hi, still not working, still saying I have no service 🙄
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YUPENG Li
(@Liyupeng) reported
@Plusnet Please stop advising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.
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John
(@DogyoungJ) reported
@Plusnet I wouldn’t know what the correct complaint procedure is I asked two of your team yesterday neither knew
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Ian Alexander Wardle
(@WardleAlexander) reported
@EmjayRox1 @Plusnet Hello I'm having the same issue with Plusnet mobile what can we do about it?
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sprout 💙💛
(@CSM76) reported
Chuff sake @plusnethelp @Plusnet 20min and counting trying to talk to someone about this month's mangled bill. Not the sort of customer service I expect
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Jlwd #BackBoris
(@JLWD51) reported
@Plusnet They are to be awful company loyal customers get a price increase new customers can get the same deal for less and £60 gift card.
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Plusnet
(@Plusnet) reported
@TolhurstRob company, BT, we would be able to waive any early termination charges. If this is something that you would like to discuss, please give our Customer Options team a call on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞
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Gravin
(@gravula) reported
@NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.
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Neil Zammit
(@NeilZammit5) reported
@Plusnet @ktnolanxx I have the same issue. What i want to know is how many people are affected, when is the issue going to be fixed, and what compensation are you going to give me for the total failure to honour your contract with me. For a start, how about giving people affected free temp SIMS!