Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 11/30/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @scrufftyguy Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @Plusnet So how can I find out my usage? It seems anti-competitive to deny me access to that information since it means I can’t make informed choices about whether a competitors capped service offers better value for money.

  • MoyesyRob Rob Leightley (@MoyesyRob) reported

    @Plusnet My broadband is down and I need for work today. Luckily I'm still within my 14 days, so unless things improve very quickly I will be cancelling.

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @Plusnet ...and “there is a big discrepancy between the figure Plusnet report and the (much larger) figure that my router reports” but that’s the only option with the PlusNet supplied router & multiple devices. Denying customer access when you collect the data still seems anticompetitive.

  • Plusnet Plusnet (@Plusnet) reported

    @jared9821 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • fkrjd Fkrjd (@fkrjd) reported

    @Plusnet Tbf to Plusnet somebody was on TV the other day.and said they were having problems with wifi and mobile signals probably due to the poor weather.

  • CassandraHearn3 Cassandra Hearn (@CassandraHearn3) reported

    @Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes

  • DeanDonkin Dean Donkin (@DeanDonkin) reported

    @Plusnet new customer as of last week. Why does my internet signal keep dropping numerous times during the day, devices losing connection, streaming services buffering/quality dropping. Also impacting on our working from home. Seems like many other customers are tweeting with 1/2

  • Plusnet Plusnet (@Plusnet) reported

    @99tractorboy Hi Gavin, sure and I'm really sorry to see that's an issue, just to check too were you calling 0800 432 0200? Please feel free to send us a DM along with your username and I'll look into the issue with the missing engineer for you too. - Adam - Plusnet Sheffield

  • frankspicer Frank (@frankspicer) reported

    @Plusnet It would be a better day if it wasn't the 7th that I haven't had any mobile signal. The EE network has been down in this area since last Monday. Still, it was nice to get an email from you telling me what my bill is.