Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 12/19/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • detoxthemolten david Price (@detoxthemolten) reported

    @Plusnet down in Chepstow region!!

  • nishaaaaaaah1 nxx (@nishaaaaaaah1) reported

    @Plusnet not very happy by your service. Poor signal, causing difficulty with communication.

  • lozziepop89 ♡ L a u r a 👩🏼 & J i n j a h 🧸♡ (@lozziepop89) reported

    @EricBear18 I have now TV broadband £22 a month, never had any issues with it at all (had countless issues with PlusNet so wouldn’t touch them again). O2 for phone, £20 a month sim free.

  • mattthr Matt Thrower (@mattthr) reported

    Can I just vent: Internet was fine until a van full of engineers turned up to "fix" an "emergency" which seemed to consist of turning off my functional Internet & leaving. I'm now supposed to WFH & entertain a covid-sick family without it. @Plusnet aren't interested. Furious.

  • amcgarrigle1703 Sea-Lord (@amcgarrigle1703) reported

    @SkyUK I'm with @Plusnet have been for years now and I've only had one problem and they had a tech guy out within 24hrs sky came to my door and said they wouldn't have got out within 3 days and wanted more than what my current plusnet was so they wanted to leave plusnet where they

  • MorrellSian Sian Morrell (@MorrellSian) reported

    @Plusnet terrible customer service real mess up and no apologies! AVOID !!

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @MartinSLewis @itvMLshow (Mobile phones too!) Find the cheapest rate on the market and negotiate. Plusnet broadband £34 down to £19 Inc line rental. Keep your contract short too. I just saved 35ish/month on my car loan this week. Don't forget they need your business!

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫

  • taijipaul taijipaul (@taijipaul) reported

    71 days with no phone service Plusnet tell me Openreach don’t have a engineer because they are busy rolling out full fibre broadband why advertise for new customers when you know you can’t do the job is 71 days a new world record

  • andrew_deamer Andrew Deamer (@andrew_deamer) reported

    @Plusnet Please would you help me with access to mail? (I tried 08004320200 but it’s not configured for free-online customers)