Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 11/21/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hazzabee_x °•Hazzabee (@Hazzabee_x) reported

    @Plusnet been trying to contact for a few days regarding our dodgy order and delayed date, every time we ring we’re told to call back later, help me fix this!

  • PookieD282 princessconsuela (@PookieD282) reported

    @Plusnet @plusnethelp what a joke! Activation date is today & I don't even have my router, my old provider has now switched off our service & I can't get through to you on the phone or online! Starting to worry I've made a very big mistake leaving #skybroadband

  • KierKnee KIER STARMERS LEFT KNEE (@KierKnee) reported

    Dear plusnet, can you look at my speed plz... Its really slow ta

  • Chirgwin34 Matthew Chirgwin (@Chirgwin34) reported

    @plusnet @plusnethelp any known issues in Eastleigh? Keep seeing the DSL going down/being cut this morning

  • _AHudson Andrew Hudson (@_AHudson) reported

    Hello #plusnet, perhaps you could help me get my broadband live after waiting over 2 weeks for you to activate my line. No response from your #plusnethelp people nor can I get through on the phones. Please send help.

  • lornamower41 Lorna Mower (@lornamower41) reported

    @Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Been lied to at every stage..Total W@nkers

  • KennyGalloway Kenny Galloway (@KennyGalloway) reported

    @marcg_18 @plusnethelp @Plusnet BT weren’t any better to start with. Having issues moving over from Sky, and BT were the first to **** it up. Now plusnet have stuffed it up another 3 times. 😡🙄

  • marcg_18 Marc Graham (@marcg_18) reported

    @KennyGalloway @plusnethelp @Plusnet I'm a virgin guy in more ways than one 😜 they've never let me down. Dunno if they do your area mate but if they do, I imagine they'd be worth a try.

  • hobimolly hoe-bee⁷ (@hobimolly) reported

    I heard nothing from them about my internet. Was told we needed an engineer and if we missed him we’d get a £65 fee to find out that we never needed one so I’ve been told different things from different people via plusnet customer services. Very confusing. -

  • IainWeir5 Iain Weir (@IainWeir5) reported

    @Plusnet Oh how you've let me down, I have never seen my nearly 90 year old dad as down as this, seeing him with his head in his hands looking like hes about to cry is heartbreaking. Stopping their services 3 weeks prior to the agreed date, mid housemove is horrible, zero help offered