Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 12/24/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HerronColeman Zoe Herron Coleman (@HerronColeman) reported

    @Plusnet Morning. I need to speak to somebody about broadband but the customer service number 0800 432 0200 is not working. I@ getting a message saying the number’s not available

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet Moved in 1 month ago. 2 wks later I am supposed to get internet. I don’t. 6 days later I do. 10 days later the connection drops & openreach can’t fix it. Plusnet don’t ring, call, email or text to let me know what is happening. Past 14 day cut off. Not happy. Minusnet

  • Jos1e83 Josie83 (@Jos1e83) reported

    @Plusnet Hi I use you for my mobile phone network I have had no signal for about the last two days in SO41 0NE any update when this will be resolved, have some important calls to make and receive so may need to change networks if not sorted soon.

  • Sweeti3Py SweetiePy (@Sweeti3Py) reported

    Organised a fiber broadband connection today. It will take 14 days to implement. They, @Plusnet , have promised 30mbs down and a 6 to 8 mbs upload speed. They also say it will be steady. No drops. My work place is definitely going to be a better place to be! Whoohoo!

  • ShaunPants Shaun Daniel (@ShaunPants) reported

    @Plusnet Heya, I managed to sort the 1mbps issue myself. I logged in to my hub (admin) to find that my hubs username had "setup@", instead of my PlusNet username and login. Please pass the message on if anyone finds they've lost internet speed.

  • PaulKay16 Paul Kay #FBPE #WATON (@PaulKay16) reported

    @Plusnet Phoned yesterday with router problems new router ordered arrived this morning great service a big well done many thanks proud to be a PlusNet customer

  • mozEIGHT MightyMozzinator (@mozEIGHT) reported

    @Plusnet I having been trying to get broadband for a month with you and you and Openreach are mucking me about - I want the CEOs email to contact him with a complaint. Please can you dm me with his contact details.

  • therealblans Blans (@therealblans) reported

    @Plusnet Can you help as the contact number given on your website doesn't work??

  • TiggerSukh Dr Sukhdev Gill (@TiggerSukh) reported

    I am sick and tired of @Plusnet broadband speed. Every time I phone they increase speed then few weeks later it is like dial up days @plusnethelp #plusnetbraodbandpoor I wish I had never signed up with them. #Verypoorbroadband

  • zDezire_GhOsT Mat (@zDezire_GhOsT) reported

    @Plusnet Is your service down? I’m getting about 1mb it’s been like this all day I was hoping it would be fixed but nothing has happened.