Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 01/17/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page

  • safqety yyyoung (@safqety) reported

    @Mac27111960 @Plusnet Damn I faced the same situation I tried contacting Facebook support and got automated robot replies, I even tried appealing but to no avail not untill I got recommended to @Microtullz on Instagram who helped me reactivated my account in less than an hour, you should contact him

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @UswitchUK @Plusnet Tarnishing your brand with appalling customer service which you reward with your customer service awards.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet see the issue still hasn't been rectiied since 2020

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet We don't know what the issue is as EE don't give this info either

  • amynewby Amy_Newby (@amynewby) reported

    @Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.

  • N1X0 Luke Nixon (@N1X0) reported

    @si610 @VodafoneUK Don’t use PlusNet, the worst of the worst. Took them 5 weeks to get my internet sorted after a provider switch

  • audreybowenprof Audrey Bowen (@audreybowenprof) reported

    @Plusnet do you have a hacking problem? Please would you check. Thanks I Received a convincing phishing text from my child (also on plusnet) with link to a fake photo/video message & a password. Might be a one off but I Thought it worth reporting to you just in case.

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet The reason you are no longer conversing is because your response is incorrect – you probably know that now. Plusnet suspend pre-paid services if they do not always have access to your bank account. Plusnet customer services reps lie rather than solving issues in an honest manner.

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Hi, Considering joining Plusnet on a monthly SIM only contract. Spotted this in the terms & not sure what it means exactly. “22. Our right to suspend your service…” “22.1.5. ... (if) you fail to maintain an active Direct Debit on your account…”