Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 03/28/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Plusnet outage reports came from the following cities: East Dereham.

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City Problem Type Report Time
United KingdomEast Dereham E-mail
United KingdomEast Dereham E-mail
United KingdomEast Dereham Internet
United KingdomEast Dereham Internet
United KingdomEast Dereham Phone
United KingdomMelton Constable Internet

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MirelaTsacheva Mirela Tsacheva (@MirelaTsacheva) reported

    @MarcAspinall Plusnet has been the best of all providers I've used and, their customer service was prompt.

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet Any danger of a reply to my DM? Been 24hours and I’m still waiting, award winning customer service my arse!

  • MrYiff Nick Cunningham (@MrYiff) reported

    @GeekByteUK Welcome to my world of Plusnet, they tried sending out a "new" router that helped a little bit, switching to vodafone in a couple of weeks as for less than what I currently pay I get a better router that includes backup 4g if it has issues

  • MatthewHenry Matt Fleming (@MatthewHenry) reported

    It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband

  • FraserKeegan Fraser Keegan (@FraserKeegan) reported

    @Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.

  • MatthewHenry Matt Fleming (@MatthewHenry) reported

    @Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?

  • emwilsonxxxxx ☁️εмιℓү (@emwilsonxxxxx) reported

    I thought virgin media was a bad internet provider but @plusnet are even worse!!! I’m constantly without internet for days😤

  • FourWaterReed Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported

    @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

  • martinives 🇺🇦GRUMPY OLD *** Order of the Gimlet Eye (@martinives) reported

    We have #B4RN, so pleased! Have an issue with getting Gigabit upstairs, after some fault finding, the issue with a CAT5e cable in the living room, continuity is good but can't do Gigabit. New cable ordered. Have cancelled #PlusNet

  • Beanie904 Beanie904 (@Beanie904) reported

    Honest to goodness @Plusnet our wifi is awful this morning, so slow and almost impossible to use on our phones. Reported so many times and still no improvement #poorservice