Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 12/11/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet

  • Fionacelik2 Fionacelik (@Fionacelik2) reported

    Can someone check to see what the issue is in G15, no broadband? @plusnet

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    Because @Plusnet have decided I need to pay a termination fee of £187.58, which I can't afford, which is why I am going to a cheaper service in the first place When I said I would need to pay that in instalments, I was told that is not paid, they would hand it to debt collection

  • goglentw goglen (@goglentw) reported

    @eLJaybud @tescomobile @EE Thanks. But I’ve got a very bad experience with plusnet. I’ll normally go to anyone, but I won’t go back to them ever again. Thanks, though

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @Plusnet your processes need to be much better and much more organised I would v much like to speak to a manager regarding this - house move palava in my case - but affects all cust svc issues

  • HSpiegl Helen Spiegl (@HSpiegl) reported

    @Plusnet my mobile phone signal is down so how do I call customer service to report? Do you have WhatsApp?

  • kerimooree apollo (@kerimooree) reported

    @Plusnet is there an issue with your broadband cause mine is completely down, resetting it isn’t working but it’s not down on the down detector online…

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.

  • JayTayKay1214 JayTayKay (@JayTayKay1214) reported

    @plusnethelp I was told by a plusnet customer service agent as soon as I change over to Virgin my plusnet contract would end.. but I'm still being billed?? How do get a refund (without calling and getting transferred from piller to post)