Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 10/31/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _CHUCKLEBUTTY Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet NOPE Email is down AGAIN and even your service status isn't working ! What is going on guys ???

  • Crabbymedic999 richard crabb (@Crabbymedic999) reported

    @Plusnet no internet for over 12 hours down in Selsey. Best be fixed for the rugby later.

  • by_witter Witter_by_name (@by_witter) reported

    @Plusnet Husband having same problem with Outlook on PC and iPad, and BlueMail on phone.

  • jh31334 John Hayden (@jh31334) reported

    @Plusnet @Roberthastosay I am still down after 3days.

  • fredwilliams439 fred williams (@fredwilliams439) reported

    @Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.

  • leo_phillips Leo Phillips (@leo_phillips) reported

    @JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!

  • mckmid Pete MM (@mckmid) reported

    @Plusnet and will days of unavailable service be credited?

  • SangramGundawar Sangram Gundawar (@SangramGundawar) reported

    @Plusnet Thanks for response. Why plusnet is slow with refunds? 21 days- these are unreal, why they hold customers money for 21days? My connection was closed 4 hours before committed time. Caused loads of inconvenience at last and now as well.

  • SangramGundawar Sangram Gundawar (@SangramGundawar) reported

    @Plusnet @plusnethelp - Login sangramankitag. Your team is very slow in refund, very much unsatisfied with service and commitments. You have closed my connection hours before committed time, and I'm still waiting for a refund after 15 days.Can you check Refund status ASAP.

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet STILL.NOT.WORKING. How on earth can a major UK ISP not recover its email platform after nearly 72hrs?? Cannot login to webmail (which I never use anyway to access the inbox) and my email clients (Outlook / eM Client) cannot authenticate over IMAP or POP3. This is appalling.