Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 03/26/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Plusnet outage reports came from the following cities: East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham E-mail
United KingdomEast Dereham E-mail
United KingdomEast Dereham Internet
United KingdomEast Dereham Internet
United KingdomEast Dereham Phone
United KingdomMelton Constable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @dougie1805 Hi Dougie, I'm so sorry about this, it's not a good start at all. I can see we've credited you to help with a contingency, please DM us if there's anything more we can do. I'd recommend deleting your previous tweet as it contains personal account info. - Cal, Plusnet Leeds

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Bloody @Plusnet internet connection has gone down again 🙄

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Moved house and my account has been closed without my permission. Being told by customer advisors and tech team that it’s unrecoverable and now lost all emails associated with our house move and transfer of money. Feel utterly sick.

  • old_scrotum The Duke Of Essex (@old_scrotum) reported

    @Plusnet You would have thought that before switching me from my old supplier (a day early) that you could have delivered your router to me wouldn't you? Basic stuff really. Now no broadband at all and wish I hadn't bothered. "Award winning customer service" are useless too.

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

  • Plusnet Plusnet (@Plusnet) reported

    @mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield

  • ellie_huxtable Ellie Huxtable (@ellie_huxtable) reported

    @katebevan @Plusnet I’ve had an amazing time with @zeninternet! Reliable + fast, paid extra for a better SLA, and support are properly technical

  • Jockfirth John Firth (@Jockfirth) reported

    @Plusnet on holiday. App won’t work/sign in. Reset password twice. Still won’t work! #FirstHurdleFail #fail #FirstWorldProblems

  • AussieSimon Simon Fletcher (@AussieSimon) reported

    @Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience

  • ProbablyADick Richard (@ProbablyADick) reported

    @katebevan @Crundwell @Plusnet Interesting that other people have this w/ Plusnet too. We're pretty rural so thought that might be it. Sporadic and typically at the worst possible time.