Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 01/24/2026 08:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TeaKayB Tom⇒maths AMIMA! (@TeaKayB) reported

    What's the best free movie editing software for Windows 10? Key requirements: - Really not getting on with OpenShot. Can't get it to work at all today. - Internet bandwidth/ speed (especially upload) is too poor (thanks, @Plusnet ) to consider anything in the cloud.

  • JoeMcCarten Joe McCarten (@JoeMcCarten) reported

    @JJ49E Never had any issues with Plusnet, but I moved from Plusnet to BT a few months ago, for the same price (if not less) the internet speed is 100x better

  • melkimsim Melissa (@melkimsim) reported

    @Plusnet Hi team. I've moved over to hey broadband. They have used their own line and I need to cancel plus net but you only say to phone if im moving to virgin. How do I get in contact with your team to sort this ?@HeyBroadband

  • lucyecakebread lucy cakebread (@lucyecakebread) reported

    Absolutely disgusting service from @Plusnet not even been with them a month. Have had no internet or landline for 6 days. Was promised it would be fixed today! It’s not. So no internet over the weekend #happylockdown 😡😡😡

  • SGill61 Sally Gill61 💙 (@SGill61) reported

    I really didn't want to leave plusnet but the last 4 weeks my Internet has been extremely poor and unreliable I am housebound and my Internet is my lifeline I use it to shop to zoom with family to run a bereavement group and for my health providers and carers its no good when

  • Entorien Carrie Proctor (@Entorien) reported

    @ShineyCat Huh. Been having a bit of trouble with our Plusnet of late. Have to see if they can redeem themselves.

  • madebyaimeeUK Aimee (@madebyaimeeUK) reported

    @Plusnet Very disgusted by your service. My parents have been waiting over a month for you to install their phone line. Every time an engineer comes they don't bring the right equipment and leave. It happened for the third time today. Your company lacks basic communication.

  • sadattheworld sadattheworld (@sadattheworld) reported

    @OpenreachHelp Plusnet have supposedly been in touch since last Friday and I still see no fix on the horizon. My work contract ends next month. I need to be finding more work. But with no broadband I’m stuck in limbo. It’s incredible that it can take so long.

  • doonboggles Graham P (@doonboggles) reported

    @badger_funk I pay about half that with Plusnet. Service coverage has always been good - never had to contact their customer services but they’re meant to be good

  • mitsy19 Mel (@mitsy19) reported

    @Plusnet do you have an address I can write to? Regarding my billing and cancellation of my contract. I cannot ever get through by phone and live chat never open! Couldn’t ever connect to WiFi which was my reason for leaving writhing a month of signing up