Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 12/29/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lys136 lysanne (@lys136) reported

    @AndrewGalvin14 @Plusnet Same in DE56, please help, I need to log back into work

  • Callillistone Callum Lillistone (@Callillistone) reported

    Well... Joined @Plusnet less than a month ago... Not making a great impression considering the service is down and there is zero update on the issue from social media teams. Poor form.

  • AbjectFailur3 Jason (@AbjectFailur3) reported

    @Plusnet Hi, seems everyone has their internet from you down and I'm the same. Can you get someone to sort it? Incredibly difficult to work from home with no connection.

  • josh_the_tech Josh (@josh_the_tech) reported

    @bigcox Awful customer service. People in an offshore call centre who just follow scripts. It’s all Openreach infrastructure so I’d go with someone like Plusnet, same speeds but you get much better customer service if you need it.

  • iain_watson Iain Watson (@iain_watson) reported

    @challiscj @Plusnet @AlexLewSec Even "we don't yet know what the problem is it when it will be fixed" would be helpful!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • lys136 lysanne (@lys136) reported

    @RealLifeAccoun1 @Plusnet The same here in DE56, the call center is not accepting any more calls, so cutting the call, and the bot is currently carrying out checks after telling me no known issues. Good job I don't rely on my Internet for my job...oh wait....😭

  • challiscj Christopher Challis (@challiscj) reported

    @pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.

  • asmith_1979 Andy Smith (@asmith_1979) reported

    @Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?

  • GinjaJaz Jaz. (@GinjaJaz) reported

    @Plusnet So disappointed today. No working Internet, thrown off the phone line without being able to speak to anyone, and text support which was supposed to give me a call within 30 minutes doing absolutely nothing. I moved to PlusNet for the customer service, just disappointed.