Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 04/01/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Plusnet outage reports came from the following cities: East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham E-mail
United KingdomEast Dereham E-mail
United KingdomEast Dereham Internet
United KingdomEast Dereham Internet
United KingdomEast Dereham Phone
United KingdomMelton Constable Internet

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnoworcs John Owen (@johnoworcs) reported

    Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet you messaged to say my full fibre install is delayed and would share an update but nothing still. I expect no payment taken until I have the service and at least the decency of being informed as a long time customer #answerspls #beaccountable

  • wayneov Wayne Vali (@wayneov) reported

    Hi @Plusnet I'm having a problem accessing the @LKQEuroCarParts website. I've tried this from a different network and it loads fine, however, when trying while on Plusnet I get a routing issue. Checked with another Plusnet user and they have the same problem, are you aware?

  • alphatucana Martin Thompson (@alphatucana) reported

    @Plusnet Due to a temporary issue we are unable to provide you with upgrades or contract renewals at the moment, please try again later. "Temporary?" It's been several days so far.

  • Topper293 Topper (@Topper293) reported

    @Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM

  • AndyGKnight Andrew Graham Knight (@AndyGKnight) reported

    @Plusnet Due to have phone number changed today after new line was out in yesterday. Not been done yet what’s the problem?

  • Purple_Worship Emma Adwoa Sawyerr (@Purple_Worship) reported

    @Plusnet JOKE OF THE DAY Automated message: "Plusnet are committed to providing excellent customer services" 22.12.22 I'm astonished by your "customer service" this afternoon Excellent? No. Unreliable, dishonest & appalling? Yes, yes and yes. #Plusnet

  • cellarman Robbie (@cellarman) reported

    @Plusnet I have been paying for broadband for over 1 month yet I haven't even received a router so am not connected. Yet my account shows that I owe you money?! Wtf @Plusnet ? Would love to use better means to contact you but you website sends me round in circles

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    Without doubt @Plusnet are the worst customer service ever. Cancelled contract and they have created an “order” to prevent a new supplier taking over. Utter horrible customer service. @WhichUK as a member any advice

  • jennie_divina Jennie Divina (@jennie_divina) reported

    Seriously havent had more than a full half an hour of internet for over 3 days now. Reported, reset 100 times, unable to contact anyone at customer services but still have the cheek to send me a bill reminder for tomorrow #plusnet