Plusnet

Plusnet Outage Report in Fakenham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fakenham, Norfolk, England 04/01/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Plusnet outage reports came from the following cities: East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham E-mail
United KingdomEast Dereham E-mail
United KingdomEast Dereham Internet
United KingdomEast Dereham Internet
United KingdomEast Dereham Phone
United KingdomMelton Constable Internet

Community Discussion

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Plusnet Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bellymonsteruk matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • basketweb Gerry (@basketweb) reported

    @Plusnet been in contact with plusnet reference refund of charge for mobile and despite being advised on 3 occasions the refund charge will be sent to home. We are still awaiting and any Plusnet communication via mail has not materialised. Please help my refund issue.

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet why is my internet being throttled? Speed test shows amazing fast speeds but try and visit any streaming or social media website, its like watching paint dry. Can you, for once, just give me the service I pay for?

  • lilfashionlady Natalie (@lilfashionlady) reported

    @Plusnet you’ve ported my number to your network and I haven’t received the sim card yet!!! Now i have no phone. I placed my order Monday what is going on??

  • MasonZX10 Mason (@MasonZX10) reported

    @Plusnet how am I supposed to cancel my order with you when no one answers calls after 20 min and your live chat is a virtual assistant?

  • Pinklilycat Zinone (@Pinklilycat) reported

    A 50 minute phone call eventually made it clear that @Plusnet had never sent it. They promised to rectify that immediately. On the 26th I called again as I *still* had no router, and therefore no broadband. My parter works from home as was having to rely on a dongle which we had

  • SpagFlying The 🇺🇦 Flying Spaghetti Monster (@SpagFlying) reported

    @betsyspangles Plusnet. Also you get 17gb data for £8.50 as bb customer. 👍

  • damianraqs ً ً (@damianraqs) reported

    I wanted to give smoke to plusnet support but when I called the woman sounded kinda leng and she credited me £30 and now idk how to feel

  • KuraSolon Kura (@KuraSolon) reported

    @Plusnet my Internet is down and I've been told you'll aim to fix in 3 working days (KT1). Is it possible to get it fixed today/tomorrow?

  • ncoochi ladivinacommedia (@ncoochi) reported

    @Plusnet for THREE days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - when will you solve this?? You are about to loose a customer!