Plusnet

Plusnet Outage Report in Eye, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eye, Suffolk, England 08/16/2025 01:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rjb_1998 R (@rjb_1998) reported

    @edpen_ Plusnet bad

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet Engineer arranged for tomorrow, we will see how he gets on, but to be honest, your service sucks

  • WhamHideout Wham (@WhamHideout) reported

    @AlisonM27012650 @Plusnet Looks like they down totally now

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet Try FIXING your mobile phone service before you go, it's broken AGAIN! Third week in a row, have your broken and repaired phone masts BROKEN again? NOT HAPPY with your service!

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet Someone from Plus net best just call me back now! I’ve been on the phone for an hour passed from person to person and you cut me off! The terrible customer service is beyond me how @Plusnet @plusnethelp managed to stay in business this long! I’ve been calling all yesterday too

  • GwilymRD GwilymRD (@GwilymRD) reported

    @Plusnet Hi, @unltdwebhosting have responded to my ticket saying they are blocking the access to my own sites!!! I have another issue with email blocking as well so it's best to stop using this bunch #unlimitedwebhosting !!!

  • Leeramsay84 Lee Ramsay (@Leeramsay84) reported

    @Plusnet I need a copy of my final bill in PDF, but as I’ve left you’ve closed my online account. Please can you help me get this, as your phone advisers couldn’t do this!

  • paula_travers Paula Travers💙🇪🇺#Rejoiner#BusyLivingWithMets (@paula_travers) reported

    @Plusnet Any issues in the NE41 area, broadband has cut out 3 times today. Also can't get onto the website.

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet is the worst customer service and broadband provider! I suggest you contact me ASAP! This is the biggest regret of my life choosing you

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!