Plusnet Outage Report in Ellesmere, Shropshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Ellesmere, Shropshire, England
The most recent Plusnet outage reports came from the following cities: Wrexham and Ellesmere.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Phone | |
| Wrexham |
||
| Wrexham |
Phone | |
| Wrexham |
Phone | |
| Ellesmere |
Internet | |
| Whitchurch |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ellesmere, England
Latest outage, problems and issue reports in Ellesmere and nearby locations:
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Brenig James
(@BrenigJ) reported
from
Bomere Heath, England
@Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gethin Pearce
(@GethinPearce) reported
@icklenellierose Had the same issue when i was on plusnet too.
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Tim Parkes
(@ShaolinMunkeh) reported
@icklenellierose If you're using their wifi hub - I'd recommend getting the latest BT Home Hub. I had real trouble with my Plusnet when I upgraded to their faster speed Fibre. But once I replaced their router with the BT Home Hub it sorted out all the issues.
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Declan Lander
(@lander_declan) reported
@Plusnet your service is atrocious. You are untrustworthy and incompetent. I've been waiting for Internet for months, promise after promise broken. Even offers of money towards mobile data now retracted. What is going on? You need to look after your customers better!
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Ray Lashley
(@moaning_ray) reported
@icklenellierose I'm no longer with Plusnet, but largely because of what you describe, and terrible customer service. These days I reject 'free' routers and buy my own. It's one more thing to research before buying but also one of the most important pieces of hardware in our connected households.
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Zoe Delahunty-Light
(@zoe_dels) reported
@icklenellierose Crap that's trash, so frustrating when you're trying to work. I have plusnet here too and the WiFi is spotty for sure - hope you find a fix!
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Susan Roberts
(@robbo2805) reported
Terrible service from Plusnet. No internet since we switched last Friday and I have been unable to work since. As I want compensating they tell me they have to send 3 engineers to try to fix the problem. Engineer Tuesday said it’s the router. 2nd router doesn’t work @Plusnet
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Joe 🏴
(@four_five_nine) reported
@icklenellierose Have a Plusnet router and used to get constant WiFi disconnections, turned off the 5Ghz broadcasting and I stopped having problems. Also if I connect my kindle to the WiFi I get frequent disconnections. The router is seriously messed up. No problems on ethernet.
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Matt
(@thematabot) reported
@icklenellierose My original plusnet router would for absolutely no reason at all, do a full reset. Like 4x a night. Just switch itself off and on again. While I was playing online. Couldn't find cause Spent a fortune buying a proper wifi router for my house, and low and behold, no more issues.
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JJ
(@Antfreaktwit) reported
@plusnethelp shockingly bad service from plusnet. I was supposed to be connected on Wednesday after an 1.5hr on phone and 3 departments my details are wrong. Had to wait 24hrs still no BB and no comms now I expect to be on phone for an another 1hr
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.