Plusnet Outage Report in Eastbourne, East Sussex, England

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eastbourne, England

Latest outage, problems and issue reports in Eastbourne and nearby locations:

• 
  just strolling (@Bluhenry) reported 5 minutes ago from Bexhill-on-Sea, England

  @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 30 minutes ago from Bexhill-on-Sea, England

  @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 38 minutes ago from Bexhill-on-Sea, England

  @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Bagshaw (@RachelBagshaw4) reported 5 minutes ago

  @Plusnet how can I get a customer service manager to call me I've been waiting 11 days. Your policy says complaints are responded to in 5 days this is not the case.

• 
  NJ (@neilski73) reported 6 minutes ago

  Hey @Plusnet people, I have had no mobile signal in the SE7 area this evening.

• 
  Alex Haines (@AlexJamesHaines) reported 8 minutes ago

  @itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!

• 
  Donna steward (@Donnasteward11) reported 9 minutes ago

  @Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!

• 
  Hannah Wudarski (@hlwudarski) reported 14 minutes ago

  Hi @Plusnet, are there any problems in the BS10 area? We had a fault on our line that was fixed a week ago, but the router is flashing orange today and we have no connection. Thanks!

• 
  Sam Shapter (@Samshapter) reported 14 minutes ago

  @Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻

• 
  Plusnet (@Plusnet) reported 15 minutes ago

  @Donnasteward11 By post: You can send a letter of cancellation to Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery. -Mike.P Sheffield

• 
  Ali Hare (@alihare9) reported 17 minutes ago

  @Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.

• 
  OliverTwistCymru (@O_T_Cymru) reported 17 minutes ago

  @Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz

• 
  Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported 18 minutes ago

  @ShirtsofNeil I'm going on a nice dog walk to clear this hangover. Tbf it's not that bad considering lol. Plusnet come early and fix my broadband and I'll be a very happy girl