Plusnet Outage Report in Durrington, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Durrington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Durrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Durrington, England
Latest outage, problems and issue reports in Durrington and nearby locations:
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AJ-Autosport
(@AJAutosport) reported
@icklenellierose I'm on Plusnet and generally its been pretty dang good. Seems prone to interference though - my phone struggles on WiFi in my kitchen because the router is in the next room, but the fridge is in the way of the signal?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Amanda Henderson
(@mrshendy1901) reported
@plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo
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Charmaine Hanna
(@CharmaineHanna_) reported
Still no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue
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Daniel (DanWazz) Warren
(@coolposs) reported
@icklenellierose plusnet is one of the worst providers - Better off with SKY, BT or better still, Virgin :)
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Susan Jamson
(@susanjamson) reported
Please @Plusnet @plusnethelp delete this from your marketing material. It is incorrect “We'll send your router out in time for your service to start. You'll get a text or an email when your service goes live. Plug everything in and relax. We think we'll get along great.”
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Russel McLean
(@RusseldMcLean) reported
Looks like @Plusnet mobile signal has changed in my flat though -- no reception in back rooms after years of great reception...
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Ash
(@sthsides) reported
@Plusnet had no service now for last 3 days what's going on? And what you doing or going to do about it? Also we should get some kind of good will gesture just as contract up to renew
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Tim Parkes
(@ShaolinMunkeh) reported
@icklenellierose If you're using their wifi hub - I'd recommend getting the latest BT Home Hub. I had real trouble with my Plusnet when I upgraded to their faster speed Fibre. But once I replaced their router with the BT Home Hub it sorted out all the issues.
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Gethin Pearce
(@GethinPearce) reported
@icklenellierose Had the same issue when i was on plusnet too.