Plusnet Outage Report in Durrington, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Durrington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Durrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Durrington, England
Latest outage, problems and issue reports in Durrington and nearby locations:
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul~old WSAG nerdboarder~ 🟨🟥
(@EFC_Wolfstein) reported
@Plusnet @plusnethelp Great service from your team and @WeAreOpenreach this morning. I had lost my internet connection on Saturday morning and it was all sorted by 0930 this morning after the engineers (James and Danny) found the fault and fixed it.
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🚴 Phil 💙 #FBPE 🇪🇺🏴🇩🇪
(@phil__stanmore) reported
@Smith_SM30 Most tests recommend a direct link for the test. Looks like PlusNet uses the Openreach network. You may need to press PlusNet who, if they can't solve it themselves will book the BT check. (The green boxes have a set capacity, so an engineer may have messed w/ your connection.)
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derek moger
(@DerekMoger) reported
@Plusnet i have been having no luck with your service i have asked several times to get an engineer all i get is generic rubbish , any chance one of you can make my broadband work ?? i haven't had 50Kb/s since 1998 !!
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Anna
(@anzmaraz) reported
@Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?
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debbie cox
(@debbiec59166532) reported
@Plusnet hi - have no service at the moment - do you have issues ?
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Karl Hodge 😷
(@karlhodge) reported
Morning @Plusnet - no DSL light on my Outreach box since 06.20 this morning. Status on Plusnet website shows no reported issues. I'm in HD7. Help?
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Rob Hooper
(@RKHooper) reported
@Plusnet it would appear that you are making it impossible to cancel BT sport subscription
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Karl Searl
(@KarlSearl) reported
@Plusnet after being convinced to stay with you following 7 years of service, being convinced not got to Vodaphone for £100 cashback, after 2 months you have failed to set up my new broadband contract, failed to call me back, failed to respond to my complaint. 😭 I give up.
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Barbara Riley
(@Barbara30885015) reported
@Plusnet with you guys for two weeks now and still no internet. First engineer didn't fix it. Second engineer didn't bother to show up. Your agent couldn't have sounded less interested. Utterly rubbish.