Plusnet

Plusnet Outage Report in Cwmbran, Torfaen County Borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/15/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theCrius Crius (@theCrius) reported

    @Plusnet Hitting 30 minutes just now on the waiting queue for the phone support now. #Plusnet just keep getting better on the #CustomerService I see.

  • vtrenkic Vladivar 🐊 (@vtrenkic) reported

    @preparetomeet @Plusnet It appears to be some catastrophic failure - @Plusnet should issue a tweet on this as too many people affected

  • Felix_of_Mars Stuart Fraser (@Felix_of_Mars) reported

    @Plusnet Do you still track requests via DM. I sent one last evening and still not been looked at. I didn't realise you closed the other support channel at first.

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are you goin to fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • jonoread Jono (@jonoread) reported

    @Plusnet Looks like your mobile network is down. No calls on NR25.

  • NewTire_Man ❤️ M!chelyn (@NewTire_Man) reported

    @Plusnet my mobile is unable to call out please dm me a contact number to resolve my service issue

  • alcastle01 Big Al 🟨⬛️🟥 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@alcastle01) reported

    Anyone else got no mobile signal with @Plusnet ???

  • silidt Si (@silidt) reported

    @Plusnet Mobile phone problems. I can ring out but cannot receive from certain other providers. Plusnet Support number not working

  • Martacrs93 Martacrs (@Martacrs93) reported

    @Plusnet DM sent to you, broadband issues:)

  • Plusnet Plusnet (@Plusnet) reported

    @nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield