Plusnet

Plusnet Outage Report in Cwmbran, Torfaen County Borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cwmbran, Torfaen County Borough, Wales 04/20/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Plusnet outage reports came from the following cities: Abergavenny, Newport, Cardiff, Ebbw Vale, Blackwood, Pontypool, Cwmbran and Caerphilly.

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City Problem Type Report Time
United KingdomAbergavenny Internet
United KingdomNewport Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KingOrry3 KingOrry (@KingOrry3) reported

    @Plusnet Ref 216486026 - Currently my service is not performing as promised and I’m feeling more than a little disappointed, I fear I have been misled and miss-sold

  • PatatasBravas89 rebecca henderson (@PatatasBravas89) reported

    @Plusnet Hi, the help page said the speed is basically good and that the strength is 7/10 but none of the other channels are better. Is it that plusnet have poor network in Macclesfield?

  • T_J_Newt Thomas Jerome Newton (@T_J_Newt) reported

    Folks @Plusnet I’m not getting anything like my guaranteed speeds. If you’re not capable of meeting my requirements then from what I know of consumer rights, I can cancel and move to another provider FOC. Do you agree?

  • JennieBrockbank Jennie Brockbank (@JennieBrockbank) reported

    @Plusnet my partner is currently in Prague and roaming is not working. He only has edge data connection and phone calls take ages to connect. Is there something he can do to fix this?

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet Hi ive sent two messages now and no one has replied. Could someone help me please.

  • gemmajones9 Gemma Jones (@gemmajones9) reported

    @Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!

  • stuinweymouth Stewart Alsop (@stuinweymouth) reported

    @Plusnet I need some help here. I have switched my Mum over to you. We paid the upfront on card and setup DD with 2 different accounts and apparently both instructions have failed and we don’t know why? Is it your end?

  • mickrab Mickrab (@mickrab) reported

    @Plusnet Phone answered eventually, but your website is appalling. Especially for a telecoms company! It's slow, clunky and poorly designed. You really should invest a few quid in sorting it out instead of those crappy adverts.

  • TheKingIsDead9 TheKingIsDead (@TheKingIsDead9) reported

    @Plusnet . Another evening with intermittent broadband issues. What can I do about it? Getting boring having to ring up and speak to someone about it now.

  • thescottmyers Scott Myers (@thescottmyers) reported

    @Plusnet are a joke. Took 3 weeks to activate my services after a house move, been on 48 hours and not just turned it off as your system has broken my account so I need to open a brand new account and could take 2 weeks to be activated 💩