Plusnet

Plusnet Outage Report in Cwmbran, Torfaen County Borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cwmbran, Torfaen County Borough, Wales 04/10/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood, Newport and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomNewport Wi-fi
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisw66 Chris (@chrisw66) reported

    @Plusnet what a total **** show my 78 year old Dad has moved home and you have failed to get his land line in his house for 4 weeks, you sold (conned) him into a deal to take his mobile over as well and its not worked for 3 weeks as well #shamful #stressedoldman #amatuers

  • jumpnarcissus Jump, Narcissus! (@jumpnarcissus) reported

    @Plusnet Signed up to BTSport 7 days ago, but BT giving me ID003 error on login. No idea what to do from here

  • Claire832022 Claire (@Claire832022) reported

    @Plusnet I rang to cancel and after I went through all the options to select I was cut off. How else can I do this

  • LeeHolmes1972 Lee Holmes (@LeeHolmes1972) reported

    @AlStewartOBE Broadband and telephone provision on the other hand is a veritable consumer paradise if you're willing to shop around! Sky, talktalk, plusnet et al have given me loadsa money to join them/stick around down the years.

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet HOUSE PHONE STILL NOT WORKING, more of emergency stepdad can't drive for over a month, a stroke Mum disabled too NEED HOUSEPHONE working also trying to sort out bills etc for new property, if keep use mobile will cost a fortune if so will be asking you to pay mobile bill

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @Plusnet 2 and a half hours on the phone and nothing, beyond unacceptable! Disgusting ‘service’

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?

  • AlexKWLangport Alex Keyworth-Wright (@AlexKWLangport) reported

    @Plusnet hello! Internet outage in Bath! Seems to be multiple different houses and providers, could you tell me what's happened please?

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    And @Plusnet has just gone down for the second time this week - as usual, at a time qhen there's no support available on here. They are the worst ISP I've had in 20 years: how bad does it have to be before I can get out of my contract and find a reliable supplier?! 😫🤬😫

  • AlisonJayne72 Alison Jayne (@AlisonJayne72) reported

    Come on @Plusnet I sent you a DM a few days ago now about my account and no reply!! Please help!! #CustomerService #NOTokay #stressed