Plusnet

Plusnet Outage Report in Coleford, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Coleford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Coleford, Gloucestershire, England 02/18/2026 15:55

February 18: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Coleford, England

Latest outage, problems and issue reports in Coleford and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • toryhater69 ryan (@toryhater69) reported

    san miguel in one hand, plusnet customer service advisor in the other 💯💯💯

  • bgerrans Benjamin Gerrans (@bgerrans) reported

    Hi @Plusnet, thank you for bringing forward my broadband install date by 2 weeks (much better than the month I was going to have to wait). The only issue is I'm not home that day, and there's no information on how to change the appointment to a time/date that does work for me.

  • Phl60214122 Drs Pill 💊 (@Phl60214122) reported

    @Plusnet the worst customer service I have ever had in my life. Please avoid at all cost .

  • CrowYogi Heather Dexter-Crow (@CrowYogi) reported

    @Plusnet hey there. We've just moved house & were told our fibre broadband would be connected (you've cut us off early). Broadband isn't switched on and the guy I spoke to didnt ring me back like he said he would. Annoyed that you're still billing me but not providing a service

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet hi, my husband's mobile has been out since about 4pm - just says emergency calls only. We're in SN10 area, is there a fault?

  • RusseldMcLean Russel McLean (@RusseldMcLean) reported

    @Shotsblog @vpeanuts @SkyUK They have been so good since I switched to them. We have had problems thanks to Openreach, but Plusnet themselves have been great at helping to resolve all of these. Would highly reccomend them.

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet “Around 6 0’clock”? Close of “business”? We have been unable to take payments all day! Will adding a ticket fix the problem? You stated that an engineer would call to our property between 1-6pm yesterday. Is he lost??? Shocking service!

  • FenlonPhilippa Philippa Fenlon (@FenlonPhilippa) reported

    @Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and they never happened. Should have heard today re further details of a new line but again no contact

  • mrsdavisdaniels rebecca davis (@mrsdavisdaniels) reported

    @Plusnet please can you call to cancel my account? I spent 1 hour 10 mins waiting to get through today before giving up. I also spent 45 mins Wednesday before I could speak to someone. My account ID is RDavis1

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!