Plusnet outages and service status in Coleford, England
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- Plusnet generated 0 outage signals in the last 24 hours around Coleford, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Coleford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Coleford, England
Latest outage, problems and issue reports in Coleford and nearby locations:
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Stu Watts (@StuWattsEsq) reported from Kingswood, EnglandI’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, EnglandHey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Stu Watts (@StuWattsEsq) reported from Kingswood, EnglandAaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported@Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help
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Richard Holliday | Author 🇬🇧 (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?
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rosie posie (@rosieon25371922) reported@Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.
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Clarity Copiers (@ClarityBristol) reportedAnyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet
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Damilola 🌺 Arewa (@damstar_) reported@Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Gingerlegs747 (@gingerlegs747) reported@SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.
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Timulo (@Timulo) reported@Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.