Plusnet Outage in Coleford, Gloucestershire, England

Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

@Plusnet has @didoharding taken charge of your service?

@Plusnet Please don’t give me the “we are sorry, DM me your details” crap. Just sort it out and give me the the service I’m paying for

@Plusnet hi I'm a customer who's been without internet for a week. I've done all the tests as per your website. No live chat is available, you don't answer the phone, and I've DM @plusnethelp , as well as tweeting them. Any danger of anyone responding ever?

@TalkTalk been with you 4 months now this is the worst broadband we have ever had, we're all having to use our own data because the signal keeps dropping off, engineer has been round, umpteen calls to you for support and still not any nearer, we will be going back to @Plusnet

@Plusnet such awesome service no working broadband for 30+ days have been listening to music for last 15 min trying cancel - please explain to me how you got those awards - for customer satisfaction #fail

@Plusnet please fix your connections as I keep getting lagged out on my games

@Plusnet hello I'm having trouble finding an answer to when I will be sent my promotional prepaid credit card for signing up.

@Plusnet @plusnethelp could you explain why my internet has been cut off a month before my moving date? Your team have now said I cannot get internet back for at least a week. Due to your mistake I will be having 0 income. Shocking service without any urgency to get this resolved

Right what is happening with my Playstation? Hasn't been able to connect to the internet since 6pm last night. @PlayStationUK help please. It's either the playstation or its @Plusnet WiFi however it is working fine on all other consoles and devices. Someone help please

@Plusnet BB connection very unstable in last 3 days. Morning mainly. South london.