Plusnet outages and service status in Coleford, England

Problems in the last 24 hours in Coleford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Coleford, England

Latest outage, problems and issue reports in Coleford and nearby locations:

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 10 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  Stu Watts (@StuWattsEsq) reported 28 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

• 
  Stu Watts (@StuWattsEsq) reported 42 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flower Pot (@FlowerP79667758) reported 11 minutes ago

  @WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.

• 
  Aled Roberts (@aledrob) reported 12 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Rob Dyson (@dysontour) reported 13 minutes ago

  @Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  Daren (@DazzaBoro) reported 14 minutes ago

  @Plusnet Your 900mbps is a joke. Wish I had never left @zeninternet . I was on 57mbps service with them and it was faster than your new service we have opted in too. How can this be? To be fobbed of with you should use a cable to connect is very poor.

• 
  Dog off the leash. (@paulturner2012) reported 14 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 17 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Karen Kelly (@karencerrig) reported 18 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Big Dave (@bigdavesnokia) reported 24 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  GM Mark Howitt (@MarkHowitt) reported 25 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!