Plusnet

Plusnet Outage Report in Coleford, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Coleford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Coleford, Gloucestershire, England 05/10/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Coleford, England

Latest outage, problems and issue reports in Coleford and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Peterminto1 Peter minto (@Peterminto1) reported

    @Plusnet my connection has slowed down to the only just useable point. No good for movies. Seemed to start when 2 channels popped up when i look fo wifi. I have no neighbours so they are both mine. The second is the same number with _ AC at the end.

  • johnmacdonald63 john macdonald (@johnmacdonald63) reported

    Has anyone got any idea how to get through to plusnet. Absolutely shocking customer service 😤

  • weasy33 Lou (@weasy33) reported

    Don't think I will be a returning customer to @Plusnet - the internet is just the pits. Really, really bad.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SuzanaGashi2 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • Clockworkpoodle James Bedson (@Clockworkpoodle) reported

    Day 16 without any internet, and @Plusnet don't seem to be too motivated to solve the problem. Countless phone calls and two engineer visits and still no internet. I find it difficult to believe any issue could take this long to resolve.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Cleary1David Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet been waiting since October for a refund, discussed with service. Ofcom?

  • moira_lindsay Moira Lindsay (@moira_lindsay) reported

    @Plusnet My new internet connection is still not confirmed. Please could you help as soon as possible as I am working from home.

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @ChadWeather @virginmedia We've got plusnet, with no problems. If you say I recommended you, we both get discounts.

  • RobArogy Rob A (@RobArogy) reported

    @1978dmc @virginmedia Still not fixed and even the support team systems are down. Got a notification to say it's fixed but it's not. All my neighbours in RH15 are in the same situation. Moving back to Plusnet as soon as I can.