Plusnet

Plusnet Outage Report in Cheddleton, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheddleton, Staffordshire, England 12/03/2025 19:50

December 03: Problems at Plusnet

Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheddleton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Maribellmouse Marianne (@Maribellmouse) reported

    @xkatie_morganx @allyw222 @Plusnet Another 3-4 weeks!! ****** I’ve been waiting a week already with no data or texts and it’s been really difficult! So many affected and they just aren’t doing enough to help.

  • carlheaton carl^ (@carlheaton) reported

    Was a happy FTTC customer with @Plusnet , ordered FTTP as a new customer with @TalkTalk so I could test it out fully, no mention of transfer, just a different/new product. I can't say I'm massively surprised TalkTalk has disconnected Plusnet without my permission but WTF...

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet Pathetic dogy company with 0 ethics code. They have ongoing porting issue for weeks and did not had courtesy to give customers heads up before taking PAC code. Now I'm 5 days without any service and totally locked out as all my 2step authentication r on my old not F working NO🖕

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk TalkTalk were (understandably) rather annoyed as the line was still within the minimum term. I somehow managed to get it stopped (this was under the old switching rules) but Plusnet we’re too incompetent to work out how they had done this and fix it, so they ghosted me instead!

  • Barrybs1 Barryb (@Barrybs1) reported

    @Plusnet Hope it's easier than swapping mobile sims. 5 days later, no number, no network (no calls), no data. Just a phone that doesn't work. Can't keep in touch with my vulnerable mum, because she doesn't have WiFi. Many, many promises. Not one has come to fruition. I am anxious.

  • carlheaton carl^ (@carlheaton) reported

    @Spheron1 @Plusnet @TalkTalk TalkTalk: "It's not possible to have more than one service at the same address, so you must have agreed to transfer" (absolutely does not say anything of the sort). Me: Orders 900/900 via CityFibre/Pure while still on hold and will cancel talktalk within the first 30.

  • Plusnet Plusnet (@Plusnet) reported

    @mistermemoryman Hi Clive, I'm sorry for the recent trouble you're having. If there's anything I can help with, just drop me a DM and I'll be more than happy to take a further look for you. - Curtis, Plusnet Sheffield

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet @Alan_J_Nash Bad Bot

  • ArgyllAtheist Ian🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ArgyllAtheist) reported

    Hey @Plusnet - does your customer support number actually have ANYONE answering the phone? How long does it take on average to get through to a human? half an hour? an hour? ninety minutes?