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Plusnet

Plusnet Outage Report in Cheddleton, Staffordshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheddleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Cheddleton, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme E-mail 2 months ago
Stoke-on-Trent Total Blackout 3 months ago
Stoke-on-Trent Internet 4 months ago
Stoke-on-Trent E-mail 8 months ago
Stoke-on-Trent Wi-fi 8 months ago
Congleton Wi-fi 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet
    Plusnet (@Plusnet) reported

    @Polyesterda Hi Florin, I'm so sorry that you've been without a mobile signal for so long. To put myself in your shoes I'd not be able to cope with that. Apologies too that it's took us so long to reply. Could you send a DM with your mobile number please? - Adam - Plusnet Sheffield

  • BurtieBrom
    Mark Bromhall (@BurtieBrom) reported

    Thank you Plusnet customer service! Showing how it should be done. Straight to an adviser no on hold. Professional, knowledgeable and polite and even called me back when we got cut off. It’s not hard to get it right but so many have no idea. @Plusnet #CustomerService

  • PeteSutton
    Pete Sutton (@PeteSutton) reported

    @Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router

  • Jacdee2017
    Jac2017 (@Jacdee2017) reported

    @Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!

  • funkaygibbo
    John Gibbons (@funkaygibbo) reported

    @Plusnet Why can't I access the @Screwfix website ? Screwfix told me it's a known issue. I've tried a few times now over the past couple weeks. Chrome reports "DNS_PROBE_FINISHED_NXDOMAIN"

  • Anton13579
    Tony (@Anton13579) reported

    @Plusnet I have used two different browsers , safari and google. But both fail. It’s almost like I need a different IP address each time to enter the website? Cookies issue would have been solved by a different browser…

  • GigglyMunchkin
    GigglyMunchkin (@GigglyMunchkin) reported

    Anyone else having problems with PlusNet?

  • LivsMcD
    Livs McDermott (@LivsMcD) reported

    @Plusnet I got a payg sim to use in a router and it's not working. I'm trying to use it in Shetland.

  • leeslator
    Lee Slator (@leeslator) reported

    @MatthewJRudd @KCOMcare Similar idea to the contact I made with @Plusnet when I was a customer. Their hold music was all Sheffield acts.

  • rhatica_gazma
    Ruth Marx (@rhatica_gazma) reported

    @Plusnet My broadband has been down since just after 5 this evening. There is an orange light flashing on my router. I'm in the N5 area of London. Is Plusnet aware of an outage?