Plusnet

Plusnet Outage Report in Cheddleton, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheddleton, Staffordshire, England 11/20/2025 10:10

November 20: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!

  • galalaxyquest david eckley (@galalaxyquest) reported

    @plusnethelp Plusnet please issue tickets for my 2 complaints on PM

  • ScottDa77913718 EnglishTwat (@ScottDa77913718) reported

    @Plusnet I need to order a new router, hub one is dying and new devices won't connect at all. Bought by hub to replace but can't confiq properly, help? Thanks

  • moomadeb Deb 🌺 (@moomadeb) reported

    @Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft

  • PhilipGruffiths Philip Gruffiths (@PhilipGruffiths) reported

    @Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.

  • petejackson1952 peter jackson (@petejackson1952) reported

    Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.

  • David297819311 David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles

  • Sarahjpattz Sarah J Patterson (@Sarahjpattz) reported

    @Plusnet generic question about digital switchover. I have an alarm system which uses my landline to call me when there is an issue. What is my next step? When do I have to action the next step?

  • ZeNeX_74 ZeNeX (@ZeNeX_74) reported

    @TrooliFibre now why would you traffic shape your competition? i cant sign up to plusnet on trooli wifi. switch to 4g and takes seconds. sorry you dont cover my new house. bad practice