Plusnet

Plusnet Outage Report in Cheddleton, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheddleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheddleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheddleton, Staffordshire, England 01/21/2026 07:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheddleton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomStoke-on-Trent Internet

Community Discussion

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Plusnet Issues Reports Near Cheddleton, England

Latest outage, problems and issue reports in Cheddleton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • mrscordner Jennifer Cordner (@mrscordner) reported

    @Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.

  • SDH0687 Spencer Humphrys (@SDH0687) reported

    @MatronBudds @SkyUK We had similar. Sky wanted to charge a fortune to TV and broadband. We left sky (after about 12 straight years with them) and have moved to plusnet. Much better customer service, better internet speeds and cheaper too 👍🏻

  • Depeche66 Prima Donna (@Depeche66) reported

    @Plusnet Hi Plusnet. My SIM is being sent to incorrect address (typo), and your call centre says to wait 2 days to change it on your system. Is that correct? My SIM will be sent to wrong address in the meantime. This is for a new order. Please help. Thank you.

  • chinmj Matt (@chinmj) reported

    Hi @Plusnet - I only get signal at home with an EE Signal Box. I see it's been announced that these are being turned off on 30 June, and EE/BT advises using Wifi Calling, which you don't support. Will you have enabled wifi-calling by then, or do I need a new provider?

  • FrPsiChi Simon Chinery (@FrPsiChi) reported

    @chinmj @Plusnet Plusnet mobile doesn't support wifi calling but if your phone SIM is EE and Plusnet provide your home internet (via bt line) you should be fine.

  • edparnell Ed Parnell (@edparnell) reported

    I have two internet services here. A high speed and rather over priced one which appears to be run by puddings and a bog standard slower, cheaper ADSL connection with competent tech staff. Guess which one gives me the best service? @Plusnet are underrated.

  • Plusnet Plusnet (@Plusnet) reported

    @JoPOWz Hi Joachim, I'm really sorry you were having issues accessing YouTube yesterday. We did find an issue that was resolved by yesterday afternoon, are you still having problems accessing the website? -Tony Plusnet Sheffield

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

  • WatsonGwen Gwen Watson (@WatsonGwen) reported

    Disappointed with @Plusnet. Having switched broadband and landline, 6 days on and still no landline. Even more frustrating is having my emails to customer support ignored. This is not a good start