Plusnet Outage Report in Caldicot, Monmouthshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent Plusnet outage reports came from the following cities: Newport and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Dust Jacket
(@jamesdustjacket) reported
Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?
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Brian Winter
(@brianwinteruk) reported
@NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.
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DCharlieJP
(@DCharlieUK1) reported
@RogerOB49 @BBCBreaking @BBCBusiness I am in the middle of issues at work - my non-attendance is causing me huge stress and maybe my job. I am sure their T&C are watertight but wow - there's going to be a mass of people leaving Plusnet because of this so it might be fatal to them anyways.
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Digital Maverick
(@digitalmaverick) reported
@Plusnet Thanks for your reply. I think most users have found Customer Support responses over the past couple of days to be wholly inadequate, and lacking a bit of honesty. So I think you should as a company, use this as a moment to learn from so in future you comminicate better.
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Lorfarius
(@Lorfarius) reported
@Plusnet @grahamjsutton Has just gone down completely for me. Get an error message "We’ll be right back!" Very frustrated with this I've been using the main account for work and can't get to saved messages at all.
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DCharlieJP
(@DCharlieUK1) reported
@chrisdingleb It's okay - I am off to my home town today and I've let work know. Plusnet are in big trouble here. I am unhappy to put it mildly and the repeated "It's just email" when broadband is down coming on for 24 hours isn't acceptable. I will be moving provider as will many others
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craig branson
(@mungerville) reported
@lizcooperclark @VictoriaPeckham @Plusnet Mine worked about 12am last night, receiving mail and sending. Thought it was fixed. But no this morning it’s back to broken. #plusnet #plusnetdown #PlusnetNomail
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Alex Godfrey
(@MrGodfrey) reported
@Plusnet No thanks, I had problems with you for months, it was exhausting and insulting. Don't want to deal with Plusnet again in my life.
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KGB
(@kbavalia) reported
@MarcAllera @EE How about a course for your plusnet technicians on how to maintain and support an email service. Are you aware that the service has been down for more than 48 hours after suffering issues for a number of weeks?
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Plusnet
(@Plusnet) reported
@NigelsRadio The current estimate is by the 16th of November but our suppliers will fix it sooner if they can. Regards, Emily Plusnet Leeds 🌞