Plusnet Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent Plusnet outage reports came from the following cities: Newport, Cardiff and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Community Discussion
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Plusnet Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Quentin Howard FIET 🎤📻📺🏴
(@quentindab) reported
@OpenreachHelp Yes. Plusnet say OR is telling them the order is wait in on external works. These have already been done last month. Plusnet don’t seem to be getting the right answer from OR. Maybe OR thinks the previous Vodafone order is still active? Plusnet can’t seem to help.
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Not A Number 🇬🇧 🇺🇦
(@AdrDwn101) reported
@Plusnet Hi, I can't send or receive txts anymore, I just get the message "Can't send message with plusnet - error 0" How do I fix this please?
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Allan Morrison
(@mojo9784) reported
@Plusnet new router, new connection. Orange warning light phoned support 57 mins and call cancelled at 8pm. Reason order not confirmed but payment already taken 2nd Dec.. can’t see how order not confirmed #shockingcustomerservice after 1 day #wouldnotrecommend
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Gillian Robertson 💙
(@AnsterLass) reported
@Plusnet I'm currently unable to make or receive calls but have Internet. Is there a problem with the service?
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Gillian Robertson 💙
(@AnsterLass) reported
@siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.
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Olibobs
(@Olibobs3) reported
@Plusnet not able to make/receive calls again!!! What is going on with your service? - this is becoming a regular occurrence!!
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Charlotte Smith
(@cml_smith) reported
@WelshGasDoc @EE My PlusNet is also not working, which I believe is on the EE network
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Not A Number 🇬🇧 🇺🇦
(@AdrDwn101) reported
Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.
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Daisy B
(@deebee_now) reported
@Plusnet you’d loose a customer of 3 years rather than offer a reasonable bolt on charge (1st time needed) or change date of a new plan? You don’t need customers in this economic climate? Sure my business will be welcomed elsewhere. Nose/face comes to mind.
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Dawn Stewart
(@ladydawnie) reported
@BritishTelecom #BT what an absolute shambolic company to deal with for #broadband installation. Waited 3 days for the hub (had to be signed for) Engineer came, said he cant find my cable (previously plusnet no issue) Said will order 4g dongle, to tie me over, never ordered.