Plusnet

Plusnet Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20 and NP10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Wales 03/01/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Caerphilly and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HMS_Hattie Hattie Bee (@HMS_Hattie) reported

    Why has @plusnethelp @Plusnet emailed me saying I’ve requested to cancel my contract when I literally haven’t?

  • newbie_uk Crypto Newbie UK (@newbie_uk) reported

    @Plusnet hi is there a broadband issue in cornwall as we have no connection and us flashing orange and red . Please advise asap

  • Hatebreed29 Adam wakenshaw (@Hatebreed29) reported

    No internet for 6 days! Insult to injury I was on the phone to your call centre for 25 mins……..asked to speak to a manager.. they put me through to another call handler who cut me off WTF!! #talktalk your company sucks! I’ve moved to #plusnet

  • mccauleyphotos James McCauley (@mccauleyphotos) reported

    @MsEmmaChaplin @Plusnet Wot Bazza said. Great customer service from Zen too.

  • JohnDaleMcAlli2 JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet I have a totally mixed up bill which is a joke & can't get anyone to speak to me to get it corrected(after 3 hrs on the phone) I am now going to cancel my Direct Debit. bet someone will speak to me then. Woderful Plunet , it's abysmal

  • Se7Ni 🍕 SE7EN_SC 🍕 (@Se7Ni) reported

    @32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • ljredux Lee John Moore (@ljredux) reported

    @plusnet You have a major problem with your website. If the cookie consent dialog doesn't pop up (meaning the end user cannot consent) then the user cannot login. They just see a blank screen. As they never saw the consent dialog they don't realise that's the cause. 1/3

  • 32bitwitch 32BitWitch ✨ (@32bitwitch) reported

    If you're wondering where my stream went, my @Plusnet router got so hot that it's started MELTING. It's not just their service that's horrible. Their products are, too 👌

  • dansoper Dan Soper (@dansoper) reported

    @DirectLine Sorry, I’ve just discovered it’s plusnet mobile who don’t support short codes.