Plusnet

Plusnet Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Wales 04/04/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Plusnet outage reports came from the following cities: Penarth, Cardiff, Blackwood, Newport, Cwmbran and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenarth Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomNewport Wi-fi

Community Discussion

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Plusnet Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MissHedgie Natalie (@MissHedgie) reported

    @Plusnet are you having a major internet outage? Our internet has gone down, reset our router and no internet.

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @Plusnet This is award winning service at its finest, my interface with PN is underwhelming and I still have no BB. You should be ashamed that CS are not contactable by Ticket, Email or webchat. Lots of rhetoric no substance.

  • EllenJones24 Ellen Morley (@EllenJones24) reported

    @Plusnet Hi, I am having trouble with my broadband. I keep getting the message that there are over 100 sessions open. Please can you help. Thanks

  • bluefeeds bluefeeds (@bluefeeds) reported

    @Plusnet how can I cancel bt sport app plz doesn't allow me in the account settings?

  • PriestNiki niki priest (@PriestNiki) reported

    @Plusnet @abbieritch Plus net what a shame on you what an absolutely diabolical establishment I owe you nothing and you refer me to a debt management company FINANCIAL OMBUDSMAN here we come. I have never owed anyone 1 pence. I suggest you call me regarding this. Stay away from this company

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Well that was a waste of time engineer finally turned up after 3 no shows in a row and after 5 mins he couldn’t work out what was causing the issue so left…..

  • loretype Loretype (@loretype) reported

    @Plusnet Brand new router keeps disconnecting and reconnecting. Wired and WiFi. Restarting doesn't seem to help.

  • kerry0411 kerry beeden (@kerry0411) reported

    @Plusnet is there a problem with the Internet service in bn1 (Brighton) I have none and have tried turning router on and off a few times...

  • andy_caller Andy caller (@andy_caller) reported

    @Plusnet is broadband down in Yeovil area,mine is not working.

  • PeteCulmer Pete Culmer (@PeteCulmer) reported

    @Plusnet ironically hard to get in touch with you to renew or cancel my broadband. UK phone numbers not recognised, shall I post a letter?!