Plusnet Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Si
(@MegaSp00n) reported
@Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service
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Plusnet
(@Plusnet) reported
@SpiceSugarand I've run some checks on that postcode and there aren't any known issues in that area. Are you still experiencing connection issues? Thanks Alice @ Plusnet Leeds
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Matt
(@mattgilbert83) reported
@Plusnet the internet has been down all day in Ashford Kent and can’t get through to your call centre.When is the system back up? How long ? Please!!!
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Mark Smith
(@mcsmith973) reported
@virginmedia Internet down twice within 10 days & over 24 hours to reconnect, never had this problem with plusnet!
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Jimmy Riddles
(@JimmyRiddlesIII) reported
@catrincollier plusnet. it leases from bt, but its cheaper. 4 years had no issues. I swapped over though because I got a better deal with community fibre but its only available in London
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Val Sawyer
(@ValSawyer16) reported
@Plusnet I paid for a static IP address which apparently would help me get VOIP but now been told that Plusnet does not support VOIP. I want VOIP so after being with Plusnet almost since it begun, it looks like I have got to find a broadband provider who allows VOIP usage?
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Mark Donne
(@donne_mark) reported
@Plusnet Hi, please could you DM me. My elderly neighbour has lost his mobile, and only has incoming calls on a LL. He’s on his own & a bit distressed & I need someone to call him to help cancel his mobile…
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⭐Mark Rawlings
(@R4wli) reported
from
Boston, England
@Plusnet pitiful service from call centre & massive hike in bill Then threatened with £165 cancellation charge if leave @MartinSLewis needs to check out this company please
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David Bean
(@Safe3Dbarbell) reported
@SkyUK you've just stolen £75 from me for April ffs! WTF! Was £49/month. Unless you send me a 65" #skyglass I'm off to #plusnet at £20/month. You con artists
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Ivy_16_12
(@Ivy16122) reported
@Plusnet the Wi-Fi is completely down what’s going, can you fix it?