Plusnet Outage Report in Newport, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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k h i a
(@khiarendall_xo) reported
@Plusnet your wifi is absolute dog shite. My ears get better signal than you.
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Sam Davies
(@SamAFCDavies) reported
@virginmedia Still no response about fixing my internet service, joke of a company, @Plusnet help me out here and get me signed up with you #whatinternetservice?
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Sam Davies
(@SamAFCDavies) reported
@virginmedia What are one of your moderators going too do different too somebody on the phone when they answer? Common @Plusnet help me out the hell hole of a internet provider #bringmethewifi
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Russell D'Avilar
(@RDNLPLTD) reported
Every time I hear the @Plusnet advert, stating that they have won @UswitchUK awards for #CustomerService it makes me want to spit. #plusnet are without a doubt the worst company with which it has ever been my misfortune to deal. 🙄😒
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🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧
(@RobinRichings) reported
@plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍
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LokiEliot
(@Demonkid) reported
Got two local fibre connection providers offering service without the need for the landline. Not ready yet, but it’s something to consider. I wonder if plusnet my current provider will ever bring back a package without land line again?
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Plusnet Help
(@plusnethelp) reported
@theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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Richard Longden
(@ivywindows) reported
@plusnethelp Hi can you help, I have still not received my Plusnet reward.
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Dave Turner
(@Daveturner21) reported
I cant wait to move away from @plusnethelp @Plusnet. After months of crap wifi and troubleshooting that has solved nothing my broadband just decides to go off and I can't reconnect it. I can see a cancellation coming on.
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Martin -
(@Martin76x) reported
from
Inverness, Scotland
@plusnethelp @Plusnet Again with no service on my mobile ,,,, You guys are really promoting yourselves here #Not