Plusnet

Plusnet Outage in Newport, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Newport, Wales

Plusnet Outage Chart in Newport, Wales 10/22/2020 22:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.00% Internet
  • Wi-fi 9.05% Wi-fi
  • Phone 6.38% Phone
  • Total Blackout 5.04% Total Blackout
  • E-mail 2.23% E-mail
  • TV .30% TV

Plusnet Outage Map Near Newport, Wales

The most recent outage reports and issues originated from Newbridge, Cardiff, Blackwood, Newport, Caerphilly, Portishead, Bargoed and Usk.

United KingdomNewbridge Phone
United KingdomBlackwood Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Phone

Plusnet in Newport, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:
  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet My internet is not working after hours with customer services, who have no idea how to fix the problem. In view of this I moved to another provider. You advised there is cancellation charge. I do not agree with this as you are in breach of contract.

  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet As my internet is not working I have moved provider. You failed to fix the problem even though I spent a couple of hours on the phone with customer services dept. In my opinion you are in breach of contract and I do not feel you should making a cancellation charge.

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. **** customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. Poor customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • catsuitgirl75 Melanie Lea (@catsuitgirl75) reported

    @Plusnet my broadband is appalling I have had it since July. It just kicks any device off and hardly works constantly. I don’t know how you can supply such a bad service. I want to end my contract. How do I do this ?

  • notsobadlizzie BettyBoo (@notsobadlizzie) reported

    @Plusnet @plusnethelp hello! We’re trying to pay our bill but it seems your system is evolved enough to accept the fact that we have a new card to use because the other has expired. You’ve taken our internet off. This is stupid, we have tried to fix this for days now.

  • Stevie1736 Stephen Robinson (@Stevie1736) reported

    @Plusnet Just had brilliant customer service from Adnan at plusnet trying to resolve a fault caused by incompetence and unauthorised work by UK Power Networks. The lad is a star!

  • DimitriScarlato Dimitri Scarlato (@DimitriScarlato) reported

    @KateSlaterPR @Plusnet 5 months of phone calls and still they haven't sorted the issues with my broadband. They promised an engineer and no one came. I am shocked that they won a prize for their customer service

  • DavyTolmie Davy Tolmie (@DavyTolmie) reported

    So @plusnet resetting my password doesnt work after it wont let me log into the app after download Over an hour on phone/on hold etc been told they can't do anything else other than send reset link which doesnt working. Surely there must be more you can do!

  • JamesRoach87 James Roach (@JamesRoach87) reported

    Oh it gets better... @plusnethelp @Plusnet have charged us £107.00 for leaving a contract. Just to clarify, we never cut off our own line and told them numerous times we weren't leaving. Disgusting.