Plusnet outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Newport, and Pontypool.

City	Problem Type	Report Time
Cardiff	Internet	2 days ago
Newport	Total Blackout	25 days ago
Cardiff	Total Blackout	28 days ago
Newport	Internet	1 month ago
Cardiff	Internet	1 month ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Peter James Morgan (@MjphotoInfo) reported 6 minutes ago from Penarth, Wales

  @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

• 
  Dale Tucker (@true_gent78) reported 9 minutes ago from Cardiff, Wales

  Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

• 
  rhiannon jones (@nonny853735) reported 13 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  Lizzy Kemp (@doizzy) reported 14 minutes ago from Penarth, Wales

  @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 16 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

• 
  Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported 27 minutes ago from Cardiff, Wales

  @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

• 
  rhiannon jones (@nonny853735) reported 32 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 38 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

• 
  rhiannon jones (@nonny853735) reported 38 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

• 
  Dale Tucker (@true_gent78) reported 39 minutes ago from Cardiff, Wales

  @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

• 
  derw (@50shadesofcoch) reported 39 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

• 
  Aine Flynn (@ABFlynn13) reported 41 minutes ago from Cardiff, Wales

  Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

• 
  Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported 45 minutes ago from Penarth, Wales

  Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

• 
  Leigh Canham (@leighcanham) reported 50 minutes ago from Cardiff, Wales

  Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

• 
  Steveo Davies (@STEVEOLUCKY7) reported 50 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  derw (@50shadesofcoch) reported 53 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported 2 minutes ago

  Oh ffs. My internet connection has been really unstable the last few days; it'll have periods of being fine, and then be up and down ten times in half an hour. This obviously makes doing anything online awkward at best. Of course, the moment I call @Plusnet, it stabilises.

• 
  GeeMan (@Greymayce) reported 3 minutes ago

  @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

• 
  BSox T (@BsoxT52516) reported 4 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 7 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Mark Crowther (@MarkTWIC) reported 9 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Craig Jump (@Craig_Jump) reported 10 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 12 minutes ago

  @ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details

• 
  dazzlerellis (@dazzlerellis) reported 14 minutes ago

  @vinke_rob @Plusnet They do it every year without fail, don't know where they get inflation figures from must be Argentina 😡

• 
  Alyssa Jade C (@AlyssaJade7274) reported 14 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Notahappybunny.com (@BunnyHoppingMad) reported 16 minutes ago

  @Plusnet be nice if you were straightforward & didn’t fob females off when we are asking for your ****** internet service to be sorted! Paying for 900 mbps and getting 170!!! 😡