Plusnet Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Plusnet outage reports came from the following cities: Newport, Cardiff, Blackwood, Barry, Pontypool, Cwmbran and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
-
Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Power Quest
(@PowerQuestBand) reported
Not sure what's being going on with @Plusnet in the SO30 area of Southampton the past few days. It's like being back in the late 1990's. Pretty much unusable...which is a problem when you work from home
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Alastair Macdonald
(@AttieMacdonald) reported
@0Pinger @Plusnet Email is completely down. Their site says nothing except that they will be back shortly. It’s been down all night. Poor service.
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John
(@j_macca7) reported
@Plusnet I’ve already been on the phone. Some changes made but it’s down to the router, it’s old tech and hopeless. It’s been this way for 10 months
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David Worthington
(@davidn_clare) reported
@Plusnet Again our internet is crap 2.5M download, and neglible upload, on both connections, you are failing to supply the minimum
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Ruth B
(@rootiebur1) reported
@Plusnet Struggling with internet connection all day in Milton Keynes. Obtructing my ability to work etc. Please advise & fix ASAP. Thanks.
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womblepilgrim
(@womblepilgrim) reported
Really frustrating customer service - setup and paid for a broadband for a refugee family in the middle of covid. Discovered they've never used it.. now trying to cancel and being hit with a massive cancellation fee. #plusnet #compassionlost
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Richard Greenfield
(@superfastsax) reported
@Plusnet Madasafish webmail service is down again with no explanation on the website
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Cherry
(@Cherry38455266) reported
@Plusnet my broadband is not working at all well for 2 days
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Simon Paulton
(@Psymonkee) reported
A week of utter garbage internet yet again from @Plusnet which I doubt is going to get better anytime soon. Barely usable on some sites and a waste of time entirely on others.
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Kaye Brown
(@debtkaye) reported
@Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.