Plusnet

Plusnet Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Wales 12/10/2025 06:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • khiarendall_xo k h i a (@khiarendall_xo) reported

    @Plusnet your wifi is absolute dog shite. My ears get better signal than you.

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia Still no response about fixing my internet service, joke of a company, @Plusnet help me out here and get me signed up with you #whatinternetservice?

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia What are one of your moderators going too do different too somebody on the phone when they answer? Common @Plusnet help me out the hell hole of a internet provider #bringmethewifi

  • RDNLPLTD Russell D'Avilar (@RDNLPLTD) reported

    Every time I hear the @Plusnet advert, stating that they have won @UswitchUK awards for #CustomerService it makes me want to spit. #plusnet are without a doubt the worst company with which it has ever been my misfortune to deal. 🙄😒

  • RobinRichings 🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧 (@RobinRichings) reported

    @plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍

  • Demonkid LokiEliot (@Demonkid) reported

    Got two local fibre connection providers offering service without the need for the landline. Not ready yet, but it’s something to consider. I wonder if plusnet my current provider will ever bring back a package without land line again?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • ivywindows Richard Longden (@ivywindows) reported

    @plusnethelp Hi can you help, I have still not received my Plusnet reward.

  • Daveturner21 Dave Turner (@Daveturner21) reported

    I cant wait to move away from @plusnethelp @Plusnet. After months of crap wifi and troubleshooting that has solved nothing my broadband just decides to go off and I can't reconnect it. I can see a cancellation coming on.

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @plusnethelp @Plusnet Again with no service on my mobile ,,,, You guys are really promoting yourselves here #Not