Plusnet Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Newport and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Barry |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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• • • S • • •
(@Vanilla_Smile) reported
Hey @Plusnet I've not had signal for 24 hours now, in or out the house and I'm struggling to contact you....given I am unable to use my phone to call.
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Keith Fletcher
(@kandt26) reported
@Plusnet is there an issue with broadband in Royal Wootton Bassett, seems like the router is working but no signal
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Ruth Ng
(@literarychick) reported
@Plusnet Our wifi is unbelievably flaky & I have had so many connection issues since we switched to you from EE. Hubby thinks it's the router, as it's fine on the wired computer, just my home laptop & work laptop. Any chance you can replace the router before I go loopy?!
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Brian
(@bmpmcgirr) reported
@Plusnet had a qube engineer out yesterday and he was to report back that my broadband fault was a line problem. Can you follow up on this as im sick having no internet going on many weeks now trying to run a business.
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Dale Scriven
(@dscriven) reported
@plusnet would be nice if you answered your business broadband support numbers.
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NHC Web Development
(@WebNhc) reported
@Plusnet As a new customer of PlusNet I am disappointed that a message I sent yesterday has gone unanswered despite being assured it would be sent by the end of the day. Poor service indeed!
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Richard Best
(@RichardBest6) reported
@Plusnet - Hi, my phone reception in doors at home has deteriorated in the last couple of days, is there a signal issue you are aware of? My region is HX30LZ
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Steven Randall
(@StevenR69487017) reported
Need help transferred from E.E to Plusnet told my number would transfer yesterday still hasn’t annoyed is an understatement as now cannot make calls or text
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jfkdallas1963
(@stealthbomb117) reported
@Plusnet I wouldn't darken your door ever again after the way you guys treated me on leaving to go to sky,£200 odd quid you charged me .day light robbery so it is .not only that but I'd been a loyal customer too
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Dawlea
(@Dawlea1) reported
@Plusnet my internet is down can I find out if there is an issue with you in my area before I blame my router