Plusnet

Plusnet Outage Report in Burghclere, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burghclere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burghclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burghclere, Hampshire, England 10/17/2024 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burghclere, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Basingstoke and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Phone
United KingdomAndover E-mail
United KingdomBasingstoke Internet
United KingdomNewbury Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Burghclere, England

Latest outage, problems and issue reports in Burghclere and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • beth_grieve Beth Grieve (@beth_grieve) reported

    @Plusnet so exciting to join your service on the day you have a national outage. Don’t worry, it’s not like we’re all working from home and relying on constant internet provision… oh wait #hotspotitis

  • GwendlynD Gwendlyn Drayton (@GwendlynD) reported

    @DraytonWoW @Plusnet Actually it was the contract running out today and just some bad timing on the site not working doh

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism

  • gphussey Graham Hussey (@gphussey) reported

    @Plusnet seems you have issues. Can't get emails and/or access website of webmail. Any update as to what is wrong and when it will be fixed?

  • emmaloumurf Emma Murphy (@emmaloumurf) reported

    @Plusnet Just s your website down? I need some assistance please.

  • Gunny_Scotland Gunny (@Gunny_Scotland) reported

    @Plusnet I moved provider on 3rd February, why are you trying to take another months payment ? This is a pay in advance contract and my line is disconnected from your network.

  • jimcooper James Cooper (@jimcooper) reported

    @Plusnet Hi, is your website down? Trying to report a fault with my WiFi router PSU. Thanks

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet the irony of all this is that I'm trying to LEAVE your terrible service. If you'd just make everything accessible online this could've been done in minutes! Instead it's been an hour of panic attacks and crying, and now waiting <4 hrs for a manager call 😤🙄

  • anthonysargent Anthony Sargent (@anthonysargent) reported

    @Plusnet i can not believe you dont support SMS short codes 🤯 How is this not flagged upfront before you switch providers. Madness. Is there a plan to bring in this function?

  • KevRJones Kevin Jones (@KevRJones) reported

    @Plusnet email and webmail down again!!! No updates and no service stats? Update please.