Plusnet Outage Report in Burghclere, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burghclere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burghclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burghclere, Hampshire, England 04/14/2024 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burghclere, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomNewbury Total Blackout
United KingdomAndover E-mail

Community Discussion

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Plusnet Issues Reports Near Burghclere, England

Latest outage, problems and issue reports in Burghclere and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @ispreview I once looked at Plusnet for pricing. It took 20 minutes, a call to them and a spreadsheet to work out. Why? Introductory discounts for the first few months and entirely different minimum contract lengths for broadband and fixed line service. Ended up not competitive.

  • KasiaWarburton Kasia Warburton (@KasiaWarburton) reported

    @Plusnet Hi @plusnet our wifi's been down all morning and no call back from your support line after more than an hour

  • finchinch Fiona Carey (@finchinch) reported

    @Plusnet Having to stand in the rain to reply.. it is hugely inconvenient, particularly because phone signal is intermittent too.

  • inzer1974 Inzer (@inzer1974) reported

    @Plusnet That'll do!!!!! No it certainly wont. Staying in a holiday let and worst service ever over last 2 days. Absolutely appalling

  • JasonAJardine Jason Jardine (@JasonAJardine) reported

    @EE @Plusnet Of course @EE signal checker suggests that all is well and I should get excellent service even in a building. They couldn't be more wrong. Hell, it's patchy at best even outside.

  • smartesthorse smartesthorse (@smartesthorse) reported

    @virginmedia Virgin was down 6 days in 2 weeks faults with cable repeated outages thfought the year I get told by YOU to run diagnostics !!! Unhelpful. Paying £52 month Plusnet £28 they much better customer services

  • KayleighRT91 Kayleigh (@KayleighRT91) reported

    @Plusnet I haven't heard anything since joining your service on the 28th of September. Cant get through on the phone either. Please help I've been without internet for several weeks.

  • mandzmilly Mandy Harvey (@mandzmilly) reported

    @Plusnet Hey, my internet has just went down. The light is solid orange. I’ve switched it off and back on again?

  • _FilmFeed -jessi- (@_FilmFeed) reported

    @Plusnet hello, I've had no internet since this morning, in WA2 area. They said there's an outage, when will it be back up?

  • MazzJaverick Amy (@MazzJaverick) reported

    @Plusnet So you can respond about seven hours later? I am currently having to restart my hub every day to get even close to a decent service. Still trying to work from home at the moment, so can I send you an invoice for lost hours??