Plusnet Outage Report in Burghclere, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Burghclere, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burghclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Burghclere, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Newbury |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Total Blackout | |
| Andover |
Internet | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Burghclere, England
Latest outage, problems and issue reports in Burghclere and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dodgybob
(@Dodgybob3) reported
@Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!
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Me Lord
(@andybadger69) reported
@DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.
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Jofroop
(@jeffreydaniel22) reported
Plusnet WiFi is garbage
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Joseph Strummered
(@JStrummered) reported
@JamesHarrisNow @MrKenShabby I only use them with an existing businsess account I inherited. I would never, ever, choose them. I use plusnet at home.
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Stephen Clark #ThinkForYourself
(@GreenSparkley) reported
@plusnethelp The registration website is down and the phone number i was given by plusnet customer support to register the card also does not work.
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Rach
(@aitch_R_aitch) reported
@58ALL @Plusnet Lauren, I've spoken to 4 CS reps on the phone, been kept on hold for 45 minutes, still got no service and pretty bored with the whole thing - I'm not sure that sending you a DM is gonna improve the situation! "Installed" on the 29th and still sat looking at flashing red light 😤
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Aidan Lashmar
(@AidanLashmar) reported
Why did I move to @Plusnet nothing but trouble with my connection
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Ian Joyce
(@joycie01) reported
@DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.
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Ian Joyce
(@joycie01) reported
@DONNYDIVArl @Plusnet Their service that good eh? Always thought they were bang on ( I don't have WiFi.... Long story)
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Alex James
(@A1exB) reported
Thinking the adverts about good customer service etc is not so true. Tweeted and emailed @plusnethelp @Plusnet but no reply.