Plusnet Outage Report in Broxburn, West Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Barrett
(@StevenB48053410) reported
@Plusnet I received an email from Plusnet threatening debt collection agency if an INCORRECT final bill unpaid after 14 days. I have written confirmation from Plusnet that the bill is wrong. No help from customer services after 7 days. Appalling service.
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Lauren Chadwick
(@LaurenC47349992) reported
@Plusnet I want my money returning and I will be cancelling my broadband for a better quality provider. If not returned I will contact my bank and continue to let others know how bad you are.
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet Copying in @Mattallwright I'm guessing that you have no more power (if as much) as the numerous phone based customer service agents I've spoken to. This whole situation is making me ill & causing me sleepless nights. I'll wait for the result of the debt collectors intervention.
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Lewis Craik
(@lewiscraik) reported
Do any of my followers use @zeninternet? If so, how’s the service/router? My @Plusnet connection and/router is being unreliable and I cannot face dealing with their support team again.
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Plusnet
(@Plusnet) reported
@msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Saving Pennies & Living Greener
(@PennysGreen) reported
@Plusnet on Sunday I was told to call back today if I’d not had a response technical issue. A bit shocked that you have shut down your 24 hr a day 7 days a week service today! It’s just as we’ll hospitals don’t do the same to thank their key workers!
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Plusnet
(@Plusnet) reported
@LinaBadass Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 023 2221 and my colleague will be able to help. - Curtis, Plusnet Sheffield
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Hywel Carver
(@h_carver) reported
@Plusnet Hey 👋 I keep getting really flakey service (~10% of packets being dropped) and I think there might be a fault on the line. Anything you can do?
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Jackson
(@Jackson93439084) reported
@Plusnet As you decide to not provide any phone service saying call back tomorrow how ? when I work ! Disgusting service ! so when are you available then ?