Plusnet

Plusnet Outage Report in Broxburn, West Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Broxburn, West Lothian, Scotland 03/27/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxburn, West Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @Plusnet I'd like to know if I could finally get my ongoing issue sorted finally? Getting really fed up with it. Paying a fortune per month, for really awful connection.

  • ProfPilk A P (@ProfPilk) reported

    @rodakthered @Plusnet I think it is because they only have 3G partners and many countries are turning this service off as they have 4 and 5G. I found this out the hard way in Germany recently…

  • Mkbennett6 Mkbennett (@Mkbennett6) reported

    @Plusnet you were supposed to activate my new sim card over a day ago....still no service. Cant call you! Nothing but issues since I joined your mobile network! Lets get this sorted asap!!!

  • felixeve Felix Eve (@felixeve) reported

    @Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(

  • SBognani Silvia Bognani (@SBognani) reported

    @Plusnet hello, I have a problem with my bill.

  • Plusnet Plusnet (@Plusnet) reported

    @AliHookEvans Hi, I'm so sorry to hear about what happened to your daughter and hope she's OK. Our network doesn't support 5G so I'm really sorry if you were advised that by ourselves, if that was the case please feel free to DM us with the mobile numbers in question - Adam - Plusnet Sheffield

  • geet_k Geet K (@geet_k) reported

    @Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?

  • CristinaMuntia1 Cristina Muntianu (@CristinaMuntia1) reported

    @Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!

  • robertaf77 roberta faccioni (@robertaf77) reported

    @Plusnet I am getting messages and emails telling me I used 105, 30%, 50% of my smartcap. I did not. Are your system having issues?

  • moustache_98 Robert Fleckney (@moustache_98) reported

    @MartinSLewis I pay £6 pm with Plusnet. I wouldn’t be prepared to change to a slightly cheaper SIM only deal but risk it being on a network that wasn’t good where I live (rural Lincolnshire).