Plusnet Outage Report in Broxburn, West Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh, Livingston and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Dalgleish
(@Tom_Dalgleish03) reported
@VodafoneUK full fibre is literally the worst internet connection we have ever had. Even bloody Plusnet was better. Every time I pass the shop I want to run in and stop the poor folk from signing a contract. #Vodafone
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Margaret P Houston
(@HoustonMargaret) reported
@Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?
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DOOGY
(@DOOGY43543492) reported
@Suzanne14606600 @Plusnet @WeAreOpenreach I suggest that you get in touch with OFCOM TO COMPLAIN about your internet service provider and about OPENREACH as they are just as responsible who don’t care about the elderly but then it’s a LONDON BASED COMPANY who only care about taking people’s money and doing F.A
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Paul Sutton
(@postscriptphoto) reported
@Plusnet terrible experience trying to get your broadband into our new house. Misinformation followed internal errors at Plusnet cause major delays. I need BB for remote working, spent my first week in a hotel (at my expense) ... wonder if you're prepared to reimburse? Doubt it.
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Shree B
(@shreeB007) reported
Shocking service by VirginMedia. Opened up a business account on 30th Sept, and still no landline. Each time I ring, they say they will fix within 48hours. It has been over a month. Wish I stayed with Plusnet.
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Michael
(@rootbeerquin) reported
The hold music for @Plusnet’s customer support is truly torturous
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chris 💉 x 3
(@sketchseven) reported
Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).
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Hammy
(@Hambert06) reported
@DDIGITALMEDIA @Plusnet I done that a few times. Still no luck. Seems to be a Dns issue
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Hattie Bee 👑 Liverpool 2023 🇬🇧
(@HRH_Hattie) reported
Has anyone else’s @Plusnet wifi been absolutely terrible the last few days?
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infamousbarfly
(@infamousbarfly) reported
@Plusnet Hi, the blue light on my router has stopped working. It's not affecting the service but it's now not easy to see if there is a problem b/c the router looks dead! How can I get a replacement please?