Plusnet

Plusnet Outage Report in Broxburn, West Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Broxburn, West Lothian, Scotland 09/18/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxburn, West Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Uphall and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomUphall Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout

Community Discussion

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Plusnet Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjonmichael Jon Michael Hall 🇬🇧 (@mrjonmichael) reported

    @Plusnet somehow bt sport app has been added to my account. Not activated but charged for 2 months. How do I cancel this or remove it?

  • JoannaPartridge Joanna Partridge (@JoannaPartridge) reported

    @Plusnet I was supposed to have internet with you from yesterday. The @OpenreachHelp engineer turned up late yest and failed to connect me. Now I'm told Openreach won't give an update for over a week.Their customer service say they can't help, but you can. Why the week-long wait?

  • 2309Maf Megan Filkins (@2309Maf) reported

    Worst customer service of all time goes to…. @Plusnet! Misleading information from their customer service agents has left us without service for 10 days

  • MatthewHenry Matt Fleming (@MatthewHenry) reported

    @Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?

  • Coolcats457 Question every thing. (@Coolcats457) reported

    @MartinSLewis Question can I have some advice. I took a unlimited fibre extra with Plusnet. Since then I have not received the speed promised. When I contacted them I get messed around saying it's Open reach fault. I have 11 months remaining. Can I terminate without penalties?

  • spunkster69 West Yorkie Bloke (@spunkster69) reported

    @Plusnet nothing but a bunch of lying thieves disguised as a company. How can you knowingly take payment for a service you offer to commence on X date knowing that date won't be happening but then won't give the money back as fast as you took it. I call that corporate theft.

  • JuliaRoseOD Julia O'Driscoll (@JuliaRoseOD) reported

    @Plusnet hi! Having problems with using my sim abroad and can’t connect to customer service number. Can someone help?

  • beckyjbannister Becky Bannister (@beckyjbannister) reported

    @Plusnet my phone is saying emergency signal only today, have restarted it several times and taken SIM card in and out. Is there problems in my area?

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • FraserKeegan Fraser Keegan (@FraserKeegan) reported

    @Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.