Plusnet Outage Report in Broxburn, West Lothian, Scotland
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Broxburn, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Internet | 15 days ago |
|
Edinburgh
|
Internet | 2 months ago |
|
Edinburgh
|
Internet | 2 months ago |
|
Edinburgh
|
Internet | 2 months ago |
|
Edinburgh
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
-
🦄🏴🦄Feefeecat🦄🏴🦄 (@Feefeecat1) reported from West Calder, Scotland@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
-
Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
-
Lauder Miller (@balnastraid) reported from Edinburgh, Scotland@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
-
Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
-
Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
-
Craig (@craighk93) reported from Edinburgh, Scotland@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
-
Ollie ✨🏴 (@ollie_djw) reported from Edinburgh, Scotland@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
-
Fiona Milligan (@fionamilligan) reported from Edinburgh, ScotlandDay 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
-
Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
-
Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
-
Alex (@AlexLamond1) reported from Edinburgh, ScotlandActually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
-
Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
-
David Taylor 🏴 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
-
Craig (@craighk93) reported from Edinburgh, Scotland@bt_uk @AIridag with plusnet and I am the same, not working
-
John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
-
Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
-
Jamie Norman (@Normantweets) reported from Edinburgh, ScotlandThe good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
-
Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
-
Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Graeme 🏴 🇪🇺 (@CybrHwk) reported@Plusnet Are your customer service lines down? I'm trying to call to discuss my renewal but your number doesn't even ring out
-
monkey (@monkeygoing2) reported@RishiSunak @OliverDowden @WilliamJHague He also has the support of Compo, Clegg & Foggy; the bloke from the Plusnet ads and all the Tetley tea folk....
-
Ken Lancashire (@1973Kendo) reported@Plusnet Hi, no Internet in Newton le Willows, WA12 postcode. Tried rebooting, light is blue, but no service on multiple devices.
-
Alistair Cohen (@alistairsbrain) reported@Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?
-
Hannah Forest 🔴⚪⚽ (@hannahforest) reportedMy phone uses the EE network, but uses Plusnet as the provider...can I get BT Sport or do I have to have EE as the provider, too?
-
Alex__&*) (@Alex____o) reported@Plusnet Hi, I'm having landline issues - troubleshooter shows no issues but I still can't make or receive calls: a little confused.
-
Claire Longhurst (@theconsulargirl) reported from Exeter District, England@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
-
Jeff Grayskull (@GrayskullJeff) reported@Plusnet do you not offer roaming on your network? I'm going on holiday next month and can't find anything at all about packages that allow me to use my phone abroad. It's a shame to have to leave you because you're actually good value, but i need to use my phone abroad.
-
Sally Abbott (@SallyAbbott3) reported@Plusnet hi, my internet keeps going down. It’s a new hub. Any suggestions? I keep turning it off then on again. Ta
-
The Log Lady (@gamecounsel) reported@23Daves I've retained BT for the landline phone at my mum's house - because of their various helpful packages & because they've always been really good re customer service. But our ISP is Plusnet. Better value & good service. Choice is good.