Plusnet Outage Report in Broxburn, West Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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I N F A M O U S
(@InfamousCreate) reported
Pretty fed up of @Plusnet now and there lies, ordered Internet from them on the 14th and had nothing but it will be on the 28th. No router delivered, a email saying that the Internet had been turned on this morning,a nervous customer service when asked yesterday about router
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Fenchurch S Goldfish 💙
(@Fenny_Goldfish) reported
@Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.
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coffeesteve
(@coffeesteve3) reported
@Plusnet you’ll find you will have better success rates with complaints if your stop letting untrained technical advisor ATTEMPT to deal with them. They should stick to attempting to fix things instead of playing office…#fail
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Al Campbell 🐧 🇺🇦
(@SHEFFALCAMPBELL) reported
Hey @Plusnet, why has your signal in #Sheffield fallen off a cliff over the last few days? I can't even connect to the Internet now. Are you guys conducting maintenance? 🤔
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Buzzzzzzzzzzzzzzzzz
(@PaJaBuzz) reported
@StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.
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coffeesteve
(@coffeesteve3) reported
Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail
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Paul Arden
(@pndarden) reported
@AndyLycett Mate did mine this morning .... was the same the transition to @VodafoneUK was incredibly smooth. Very impressed so far... a shame @Plusnet killed the speed for the last few days. Bit poor!
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Tangoman69
(@Tangoman68plus1) reported
@Plusnet Thanks, yes I understand that an issue is going to be investigated. My concern is 2 fold...I now have no landline (Openreach cut Virgin cable!!!) and my Virgin Broadband is due to be disconnected next week.
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Ashley Breen
(@ashleyjbreen) reported
@Plusnet Is there an issue with mobile service in the DD3 area? Had patchy service since yesterday and no mobile service today 🙁
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Yuna ✨
(@berryetoile) reported
Thinking of switching from Sky to Plusnet for internet/landline. They were my ISP like 10 years ago (when I lived just down the road from their Sheffield HQ), and I had no problems then. Are they still good?