Plusnet outages and service status in Bream, England

Problems in the last 24 hours in Bream, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bream, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bream, England

Latest outage, problems and issue reports in Bream and nearby locations:

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 23 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  Stu Watts (@StuWattsEsq) reported 41 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

• 
  Stu Watts (@StuWattsEsq) reported 50 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason F (@jasonFr54781642) reported 3 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Alan Handyman (@AlanHandyman4u) reported 5 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Stephen B (@Stephen40141780) reported 9 minutes ago

  @Plusnet I’ve just taken personal broadband with you. I do not wish to financially support BT Group’s documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  James Marshall (@jmgrahit26) reported 14 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 15 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  GM Mark Howitt (@MarkHowitt) reported 16 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  NMP (@NDP2022) reported 22 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  namecantbebrank (@alreetson) reported 24 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.