Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 12/03/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • z213255 David Lawson (@z213255) reported

    @ChrisM4Chester is there a more incompetent company than @BT_Openreach and @Plusnet? We have been trying to get them to install broadband at St Thomas of Canterbury church since July last year and yet again they have screwed up installation. Their customer service is a joke!

  • OJ_NotHay Owen Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@OJ_NotHay) reported

    @mjwilliamsbrand Having previously had issues with EE, Sky & BT, and now the crap we have had this last couple of weeks with TalkTalk & Plusnet, I've come to the conclusion that all ISPs, without exception, are ****. If anyone sets up a decent one they will make Elon Musk look poor within 12mths!

  • MoragSievwright Oor Morag Sees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥵🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Jimdow1M I use PlusNet - it was okay in Glasgow but not so convinced here in Dundee. Mobile is fine it’s the home broadband that is my problem 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • RedMattttaMdeR Matt* (@RedMattttaMdeR) reported

    @Plusnet your internet is ****.

  • blidwize_united Adam Balkham (@blidwize_united) reported

    I recently switched to @Plusnet leading to many drops in connection. Their advisor blamed the issue on the hardwiring and said that an engineer would cost a significant fee! (1/3)

  • Retiredgoth Ian F (@Retiredgoth) reported

    @Plusnet I've been trying to cancel my account for a month after moving. Can only be done by phone- no answer x lots. Called by you today to collect my outstanding payment. Yes, I said, now can I cancel. Money taken. Transferred to cancellation team.. 1/2

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @hmunitedkingdom @Sarrjamois Plusnet service sucks! I spoke to a plusnet technician yesterday about my wifi keeps dropping.He told me to unscrew my box from the wall and he will call me back. What bad service I'm still waiting. Plusnet get their line through BT might as well go direct to BT. Had bad service!

  • TomClarke138 Thomas Clarke (@TomClarke138) reported

    Been on hold now for 47 minutes waiting for @Plusnet assistance. Where's online chat? Unbelievably poor this especially for people who rely on Internet for home working. Good job I don't need it for work today but got football to watch.

  • lucyecakebread lucy cakebread (@lucyecakebread) reported

    Absolutely disgusting service from @Plusnet not even been with them a month. Have had no internet or landline for 6 days. Was promised it would be fixed today! It’s not. So no internet over the weekend #happylockdown 😡😡😡

  • madebyaimeeUK Aimee (@madebyaimeeUK) reported

    @Plusnet Very disgusted by your service. My parents have been waiting over a month for you to install their phone line. Every time an engineer comes they don't bring the right equipment and leave. It happened for the third time today. Your company lacks basic communication.