Plusnet Outage Report in Box, Wiltshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Box, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Box, Wiltshire, England
The most recent Plusnet outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Box, England
Latest outage, problems and issue reports in Box and nearby locations:
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Allison Carey 🏴💙🇬🇷💙🌈
(@Tigerlily723) reported
from
Chippenham, England
@Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Gavin Bailey ✋☝️
(@GavBailey79) reported
from
Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
@JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Bailey
(@stephencomedy) reported
Why when i ring @Plusnet from my ee mobile phone does it keep taking me to EE! I cant get hold of @Plusnet at all as the phone number keeps taking me to ee!! Only been signed up to plusnet for an hour and so far it is the worst service ive ever experienced
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Chris Hinds
(@Hindsyfella) reported
@Plusnet Hi, I'm trying to cancel before the 14 day cooling off period. I've been on hold for close to 90 mins. Any chance I can get a call back?
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Marc
(@burrowfield1974) reported
@Plusnet I'm having difficulty sending a complaint. It says I have 4 open questions already. I've absolutely no idea what its talking about! Please advise.
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Tommy KING
(@GrizzyKing) reported
@Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.
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Steve Lewis
(@lewyitfc) reported
@Plusnet Hi, looking for some advice. My son has decided to change his network from you but just started a new month which I’ve paid £10.93 for will I be charged the whole month as he’s only used a few days? Thanks
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Bex @ Store Update LIVE ✨
(@RBIllustration) reported
We've had no landline for a week and while I'm lucky our internet is still on, it's unreliable and has dropped out MANY times. We're with Plusnet, but it's a BT line, so they need to wait for BT to fix it and we don't have a date for that yet. So all around it's frustrating 💀
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Sarah
(@shloveridge) reported
@Plusnet hi, my partner is trying to cancel our order as it is within the 14 days of purchase, however we cannot find anywhere online to cancel. We waited an hour on the phone and got nowhere. Where can we cancel please?
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Jennifer Mainwaring
(@Jenbeam28) reported
@Plusnet Your customer service is the worst experience in the world! Be told one thing and then different by another agent!! The team leader we spoke to was no better, terrible attitude!
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Paul Davies
(@byebyeclouds) reported
@Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers
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🇪🇺 Matt Turner
(@crevicekid) reported
@Screwfix @DavidWa28957772 Still not working for me either, I'm on Plusnet. Worked fine on 4g the other day though