Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/09/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chippenham and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomChippenham Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet

  • emeraldhealth78 Emerald Health and Well-Being (@emeraldhealth78) reported

    @Plusnet - thanks to you, the internet isn’t still working and has caused huge issues for us. As a new customer I am not impressed! 😡

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet I'm in the final week of an incredibly time-sensitive project and am forced to camp out at my mother's flat so I can use the internet to work. I don't know what on earth that customer service award can have been for but it's looking as though changing supplier might be faster.

  • onlytonyc Tony C (@onlytonyc) reported

    Plusnet is absolute dog ****. People moan about Virgin, we have Virgin at home, never a problem. We have Plusnet at work and I reckon honestly it's down more than it's up.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet We had an engineer visit us not long ago and all was ok going out of the house and I think ok with the external BT line. There was/is a problem that couldn't be identified our end. You will have to read his report.

  • LSR_1975 Louise Simmons (@LSR_1975) reported

    Been with #plusnet for 13months & not one day of reliable internet provision. Spent hours on the phone, promises of call backs, we'll do our best, we'll fix it. Spent an hour on phone yesterday, was told i'd get an email with summary of the fault but got nothing. 1/2

  • Plusnet Plusnet (@Plusnet) reported

    @ilikebbcradio4 Aaah someone is looking out for you. If you need anything at all, just drop us a DM or give our Support Team a call on 0800 432 0200. - Curtis, Plusnet Sheffield

  • NatashaJYoung_x Natasha Young (@NatashaJYoung_x) reported

    @Plusnet hey our internet has just gone off as have a lot of other peoples living in the areas (others are with different providers) are they any problems in M27 area

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Nope couldn't do it so still at square one ..I've spoke to a guy today he said the new routers should be out soon so I'm going to hang fire ..and he promised il be priority for a new hub which should fix the problem he said

  • emeraldhealth78 Emerald Health and Well-Being (@emeraldhealth78) reported

    @Plusnet - thanks to you, the internet isn’t still working and has caused huge issues for us. As a new customer I am not impressed😡 #plusnet #internetdown #internet