Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 12/09/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fitbitsmash I stand with all Key Workers 2021 (@fitbitsmash) reported

    @johnlewishelp hi, I have my broadband and home phone via you, piggy-backing off plusnet. My home phone has had no dial tone for 2 days now, and your website says to call the 0800 number. I am unable to call the 0800 number because my home phone has no dial tone. Please help?

  • twittfuckingsu1 twittfuckingsucks (@twittfuckingsu1) reported

    @Plusnet You guys realise you're internet is either down or running at like 10mb all across the country right now,, right?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • sanjay_digital sanjay sharma (@sanjay_digital) reported

    @omaromalleykhan Plusnet has a good rep for customer service

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet Hi, could you please stop harassing me? I have left and dont care if you have restricted my service, no more mails or texts please I am no longer connected

  • ragledhill Rachel (@ragledhill) reported

    @Plusnet hi there, loyal customer & recently renewed my contract with you as I've always had good service. I am moving house soon & just read that to take my contract with me I'll have to pay, but if I started a new contract I wouldn't. Really disappointing & regret renewing now.

  • Randalasy Stardust TaeTae (@Randalasy) reported

    @Plusnet whats going on with the internet today? Im constantly losing conection what a joke 35 £ for this service.

  • KCOMhome KCOM (@KCOMhome) reported

    @HullCityRob I would suggest you speak with Plusnet about the issue in that case Rob

  • Cardlinger Peter Harris (@Cardlinger) reported

    @Plusnet although question 214656792 is now closed, my internet dropped *again* in the last 15mins. This is the third outage in the last 2 months and no-one has explained why I do not have a stable connection. Can you open a new issue or reopen 214656792 and continue to explore.

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @Plusnet Well award winning customer service, I don't think. Cant reply to email, can't email directly, did not respond to my ticket. Now customer service say two weeks to reconnect! On hold for an imaginary supervisor for yonks. OMG now a text asking how they have done! GUESS!