Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 02/01/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lizpusey Liz Pusey (@lizpusey) reported

    but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Why am I still receiving messaged to pay for my internet when I have been with another provider since January , the worst company.

  • Saffrontulip Daisydewdrop🇬🇧🇬🇧🇬🇧 (@Saffrontulip) reported

    @OurAsh1066 @Plusnet I am with talktalk, has anybody else noticed that when it comes to about 8 pm the wifi keeps dropping out or slowing so much it just keeps freezing. We are rural and have terrible internet speeds but its really bad in the evenings

  • fatboyfred Fred (@fatboyfred) reported

    Can't believe that after waiting two months for @Plusnet and @OpenreachHelp to install broadband and due to poor service I cancel contact. I now have had to wait a month for a refund which was promised within 5 working days. only went with them as I love @JasonManford in the ads

  • NatalieMcroy Natalie McRoy (@NatalieMcroy) reported

    @plusnethelp do not ask me to call you, I'm sick of wasting my time and energy on the phone, to be told there's nothing you can do right now and I need to call back again next week - I'm trying to hold down a full-time job here - -using unreliable PLUSNET internet

  • frederickwake Skratcher (@frederickwake) reported

    @discord keeps disconnecting when I video call or start sharing screen. I'm with PlusNet. I've heard there were issues with PlusNet and discord. Have those been resolved? If not what can I do?

  • ChloesPJs Chloe (@ChloesPJs) reported

    My parents are still without internet almost 3 weeks after @Plusnet said @OpenreachHelp needed to “test something”. This is some really **** customer service for us being new customers. And to think we moved away from @virginmedia because they weren’t able to fix their line.

  • billyalexander0 Billy Alexander (@billyalexander0) reported

    @Plusnet deeply disappointed deal of 20G for £10 & unlimited text/calls ONLY AVAILABLE TO NEW CUSTOMERS. Not the customer service I’ve known from @Plusnet nor encouraging loyalty #poorvalues 👎🏻👎🏻👎🏻 Looks like a change in provider

  • somethingmobile Paul (@somethingmobile) reported

    @Plusnet #fail it's not helpful when you shut down a 70+ year old couple who are #shielding, phone and broadband. All because your billing system can't take payment. Come on, do the decent thing and get someone to sort this out.

  • jasminehugh3s Jasmine (@jasminehugh3s) reported

    Anyone’s plusnet down?