Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/20/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomChippenham Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maiakaat Maiakaat (@maiakaat) reported

    @CrowdSurfin @Plusnet Its been out on ch2 since 10:30 dsl connected but no internet. Plusnet awol, if they could just confirm they acknowledge the issue it would be less stressful but they just shut down phone lines. once city fibre launch I'm done with bt and garbage speed and customer service.

  • robin_parker Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • GinjaJaz Jaz. (@GinjaJaz) reported

    @Plusnet So disappointed today. No working Internet, thrown off the phone line without being able to speak to anyone, and text support which was supposed to give me a call within 30 minutes doing absolutely nothing. I moved to PlusNet for the customer service, just disappointed.

  • Teenyweeny1805 Tina (@Teenyweeny1805) reported

    @LornaRAWR @Plusnet I got this as well. Obviously not our individual connection that is the problem.

  • RachyBomb MissBomb (@RachyBomb) reported

    @Plusnet how do I cancel please? You’re beyond useless and I’m going to swap to a provider who “will do me proud”

  • LiberationHelen Helen Villiers (@LiberationHelen) reported

    Maybe @Plusnet can't tell us their servers are down because they haven't got any internet?

  • bmbix_robin Robin Abbi (@bmbix_robin) reported

    @ofcom, @plusnet is down. They are not publishing any information. This is not acceptable. Would you ask your boss to ring their boss and let the rest of us know what he/she has to say? #plusnet

  • kaz_annis Karen Annis (@kaz_annis) reported

    @Plusnet not working in Worcestershire either, any update on what is happening? When it might be fixed?

  • siteadvice Jon Ewing (@siteadvice) reported

    @Plusnet We’ve been an hour without internet here now. Please can you post a service status. It’s clear there are a number of us who are being left in the dark about what to expect from today’s outage.

  • maiakaat Maiakaat (@maiakaat) reported

    @Plusnet hi can you confirm that you know postcode ch2 has no internet access and are working to fix it? Thanks