Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 02/04/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TimWhitemore Tim Whitemore (@TimWhitemore) reported

    @ottocrat @giffgaff @ThreeUK PlusNet. Good customer service also.

  • HassHaseeb1 Hass Haseeb (@HassHaseeb1) reported

    @Plusnet is there a problem with the service, my broadband has been up and down all afternoon

  • lloyd_t Lloyd Thompson (@lloyd_t) reported

    @Plusnet In the last hour or so it seems to have come back up and is working again. I’ll get in touch if there’s any more problems.

  • nisascotland Shahid Ali (@nisascotland) reported

    @Plusnet any idea why service is constantly out at AB42 5EH? Two days in a row now , no service and when it comes only 3G . This not what I am@paying for

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    What ******** is up with @Plusnet ? They accuse me of owing them £360, send in bailiffs (IQ 70), and pester me all over the place to accept their offer. If they continue, I will continue the with legal action that is on hold. Its their admitted ****-up, not mine. #RipOff

  • g8bxc_g4ddp Richard (@g8bxc_g4ddp) reported

    @Plusnet what is wrong with roaming in Germany ? 2 days useless service no point in staying with plusnet if this is typical

  • Rob1969in Robin Cattani (@Rob1969in) reported

    @Plusnet This isn't the first time it's the third time I've been promised a call only to be let down

  • 29antonioac Antonio Álvarez (@29antonioac) reported

    @saramttnez @giffgaff Plusnet still has EU roaming included in the allowance. It uses EE network so it's a game changer for me (it doest have 5G though), and is pretty cheap too!

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    @Plusnet It is fixed now, I phoned up and it was weirdly a router reset with corrupted password - odd cos I never changed it - courrupted update?

  • Molly_ATT Molly Taylor (@Molly_ATT) reported

    @Plusnet £8.40 is TINY compensation for the damage you've caused & for the hours I've lost at work. Your advisor said it would be fixed in 24hrs, 72hrs later & we're still waiting. This is unacceptable. You need to fix the issue asap OR compensate us properly for hrs lost & stress caused