Plusnet outages and service status in Box, England
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- Plusnet generated 0 outage signals in the last 24 hours around Box, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Box, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Box, England
The most recent Plusnet outage reports came from the following cities: Bath, and Chippenham.
| City | Problem Type | Report Time |
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Internet | 18 days ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Internet | 6 months ago |
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Internet | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Box, England
Latest outage, problems and issue reports in Box and nearby locations:
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mrandmrscwms (@mrandmrscwms) reported from Bathford, England@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chivey for PM 💙 (@chivey) reported@Plusnet The lack of information and this cut and paste response is not something I feel is consistent with a company with “award winning customer service”.
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Jon Ewing (@siteadvice) reported@Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.
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Plusnet (@Plusnet) reported@StephMulrine Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Lewis (@LewisSexyKearns) reported@HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page
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Plusnet (@Plusnet) reported@explosive_ennui Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Lorraine (@DrHayeLo) reported@Plusnet The connection still isn’t working properly and no way to get in touch with anyone in customer service - this is really poor service.
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Sarah V W (@svw71_w) reported@Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service
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Malcmite (@Malc_Armstrong) reported@Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.
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Billy (@billymcdafthead) reportedUtterly disgraceful service from @Plusnet Called to cancel. Refused to speak to me as an Authorised User. Told me they would call my mum straight away… 1 hour later still no call. Now my mum has to call back to cancel. Utterly disgraceful company. Avoid
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RedFairy (@RedFairy) reported@Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated