Plusnet

Plusnet Outage Report in Box, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 02/11/2026 12:00

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TomN1991 Tom Norcliffe (@TomN1991) reported

    @Plusnet why is my broadband order delayed the day after placing the order? Not a good start as a new customer!

  • laurassic_parc Laura (@laurassic_parc) reported

    @cuppagee Not sure about plusnet but we had nothing but problems with virgin, definitely wasn't worth the money

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @Plusnet Your Safeguard DNS servers are unreachable/down.

  • MirelaTsacheva Mirela Tsacheva (@MirelaTsacheva) reported

    @MarcAspinall Plusnet has been the best of all providers I've used and, their customer service was prompt.

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet Any danger of a reply to my DM? Been 24hours and I’m still waiting, award winning customer service my arse!

  • cm90MTM Liam (@cm90MTM) reported

    Plusnet has been good to me but recently it's rubbed its **** mittens all over my network.

  • inacentre Ian John (@inacentre) reported

    @Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • Plusnet Plusnet (@Plusnet) reported

    @samsul73 Hi Syed, I'm sorry to hear you've had a poor experience with one of our advisors. If you don't mind sending me a DM with your username, I'd be happy to look into this for you. - Cal, Plusnet Leeds

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...