Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 01/31/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kofiGyedu kofi Gyedu (@kofiGyedu) reported

    @Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day

  • Gavwightman Gavin Wightman (@Gavwightman) reported

    @Plusnet now 16 days since confirming switch from BT and still no Router received. Still no internet which means no tv or CCTV #poor

  • leanoref leanore ferrans (@leanoref) reported

    @Plusnet..please help..my user name and email don't match..despite you emailing me the user name on that email address This has left me unable to contact family back at home..as I am in Canada and have no service...please help me access my account so I can purchase add ons

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three

  • PenmanGraham Graham Russell Penman (@PenmanGraham) reported

    @Plusnet What is going on with Plusnet mobile? For over a week now not receiving calls can't get OTP codes to make payments or access bank accounts. Just told there is an issue and don't know when will be resolved. Don't see any choice other than to switch network.

  • 14will14 Breeze (@14will14) reported

    @PaulDAFC @Plusnet Had a lot of issues with the Plusnet router. Phoned them multiple times and they refused to do anything about it. Ended up buying a dedicated router instead and so far haven't had any problems - that was over a year ago now.

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am facing jitter since morning with plusnet broadband. It is hampering my work from home very heavily and I am so irritated by your service. What the hell you guys are doing. #plusnetsucks #worstinternet #plusnet

  • HarbourAdam A742321 (@HarbourAdam) reported

    @virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.

  • sgw5678 Stephen W💙 (@sgw5678) reported

    @radiohead319 @Mandoline_Blue I was going to suggest Plusnet. I think money saving expert has a list of which virtual providers use which network.

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?