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Plusnet

Plusnet Outage Report in Box, Wiltshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Box, England

The most recent Plusnet outage reports came from the following cities: Bath, and Chippenham.

CityProblem TypeReport Time
Bath Internet 11 days ago
Chippenham Internet 1 month ago
Bath Internet 3 months ago
Devizes Internet 3 months ago
Bath Internet 6 months ago
Bath Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • mrandmrscwms
    mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • GavBailey79
    Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tikiriot
    Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • worth_tracy
    Tracy Worth (@worth_tracy) reported

    @Plusnet been a customer since June and still haven't received my plusnet reward. Keep trying to ring but my phone is saying incorrect number :/

  • jonesrob
    Rob Jones (@jonesrob) reported

    @Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.

  • Staylor10
    Ste (@Staylor10) reported

    @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

  • shepherd_ink
    Shepherd Illustration (@shepherd_ink) reported

    @Plusnet @padrageous We've changed to your services today and cannot access the internet or get through on phone lines? Is your service still out?

  • KirstyYanik
    Kirsty Yanik (@KirstyYanik) reported

    @Plusnet I keep getting texts advising that my broadband installation has been delayed. It asks me to call a number or check the help section of your website. Your website has no order-specific help info and I'm now on hold - again - for 30+ minutes just trying to get through.

  • TamaraForgan
    Tamara (@TamaraForgan) reported

    @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

  • Plusnet
    Plusnet (@Plusnet) reported

    @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

  • AlbertaGrace
    Alberta Grace (@AlbertaGrace) reported

    @Plusnet please could you help the internet keeps dropping and we are trying to work from home.

  • AristyZ
    aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A