Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/25/2026 00:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Frome, Bath, Bristol and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrome Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliehunt1953 julie hunt (@juliehunt1953) reported

    @Plusnet For nearly 6 days now, I've been unable to send emails. This is really not good enough, and so unlike the gokd service I normally receive. This is getting urgent now. When will the problem be fixed?

  • Scarlet40973002 Scarlett (@Scarlet40973002) reported

    @Plusnet Hello, I'm an existing customer and have just renewed my contract to take advantage of your £21.95 black Friday offer. Could you tell me how to claim the £50 reward card please? 1/2

  • Plusnet Plusnet (@Plusnet) reported

    @The_Parson Hi Jon, I'm sorry to see that you're having problems with your connection speed. Testing your line hasn't picked up the cause from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • KWCook57 Athelstan the Man (@KWCook57) reported

    @HelloFromMarcus @witherjay @Plusnet Why have someone on the help line who cannot, well... help?

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @Plusnet @maggie_bruce18 This is a blatant lie!! I have been unable to use my email for 5 days now. Every update is the same piece of fiction. I can't get emails by Thunderbird, or webmail, or by android app. Stop lying to us. Tell us the real story about what's happening. Better yet, BLOODY FIX IT!!!

  • 1903wrightflyer Cliff 💙 (the day the music died) Lawson (@1903wrightflyer) reported

    Thank you to the people at Plusnet for resolving the email problem after 6 days. Finally email is flowing again!

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @samtiley @Plusnet HAHA - nothing could make it worse Sam, today's spin the wheel has meant at any point you either have outlook or webmail, but never both. Anyway they need to answer my open ticket from Friday.

  • Plusnet Plusnet (@Plusnet) reported

    @1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp It would be more useful if John Lewis were to lean on Plusnet (HARD!) to compel them to start putting out honest information about the problem, and to actually fix it!

  • drc1947 David (@drc1947) reported

    @Plusnet In tomorrow's Major Service Update , please can you focus on those of us who don't have any e-mail service at all, rather than those who might experience a delay , we are feeling a little neglected ! ( and bored by a repeating message )