Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/18/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomChippenham Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • radiohead319 Radiohead 💙 (@radiohead319) reported

    @HowardKitson2 @frogyuk Plusnet uses the EE network and had the same owner (BT). I don't believe them!

  • SHEFS17 Ian (@SHEFS17) reported

    @Plusnet Is it when your Plusnet Internet connection constantly drops off every evening almost without fail around 10pm, and no don’t bother DM me as our contract is thankfully coming to an end, spend less on advertising and more on getting the basics right, like supplying what we pay for

  • Mr_Ben_Adams Benjamin Adams, esq. (@Mr_Ben_Adams) reported

    @Plusnet Classic Ben thing. Poor guy ends up being called any variation of the name. Ben, Beng, Benj, Benny, Benjy, Benjarmin. Etc

  • KingOrry3 KingOrry (@KingOrry3) reported

    @Plusnet Ref 216486026 - Currently my service is not performing as promised and I’m feeling more than a little disappointed, I fear I have been misled and miss-sold

  • Projekt42EDI Projekt 42 (@Projekt42EDI) reported

    .@Plusnet we have no wifi again. We’ve paid for wifi since January 2020 but it’s only worked for 3 weeks of this time. Can you send an engineer out to fix the issue?

  • mickrab Mickrab (@mickrab) reported

    @Plusnet My god! For a telecoms company your website really is a pile of crap. And your phone response is worse.

  • gestaltz George Hatjoullis (@gestaltz) reported

    The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet

  • JennieBrockbank Jennie Brockbank (@JennieBrockbank) reported

    @Plusnet my partner is currently in Prague and roaming is not working. He only has edge data connection and phone calls take ages to connect. Is there something he can do to fix this?

  • mickrab Mickrab (@mickrab) reported

    @Plusnet Phone answered eventually, but your website is appalling. Especially for a telecoms company! It's slow, clunky and poorly designed. You really should invest a few quid in sorting it out instead of those crappy adverts.

  • thedicemechanic Phil (@thedicemechanic) reported

    @ndanielmusic @VodafoneUK Go to one of the small fry - e.g. PlusNet rides on the EE network but can be less than half the price