Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/12/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chippenham and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomChippenham Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • __darcie darcie (@__darcie) reported

    @Plusnet Router wont connect and is just flashing orange… have tried restarting, reseting, turning off and on again etc and nothings worked… any solution?

  • Stephenphs StephenPH (@Stephenphs) reported

    @OneWorldCyclin1 @Plusnet Mine is down since the 9th November. PLusnet tell me this am 60% has been restored. Not encouraging unless mine has been restored. It will take us a few days more! Should they change their name to Minusnet?

  • Plusnet Plusnet (@Plusnet) reported

    @guyjpitchford Hi guy, I'm sorry to hear you're having trouble accessing your IC24 mailbox. Can you please send me your account username, so I can look into this for you? -Tony Plusnet Sheffield

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    Hello @PlusNet why are you so totally and utterly incompetent? Please can your Head of Customer Services review my telephone calls with your Executive Complaints dept in July, URGENTLY, and get my contract (to July 2023) and billing correct? Your latest email is wrong AGAIN.

  • echintune Å vi e AIK 🖤💛🏴󠁧󠁢󠁥󠁮󠁧󠁿🇸🇪 (@echintune) reported

    @Plusnet @Google How about you concentrate on trying to fix your useless email service. My wife uses this and doesn't know if she's missed some important emails.

  • obliquitywrites 🚥🚥Obliquity(Fairy)Lights 🚥🚥 (@obliquitywrites) reported

    @Plusnet Parental controls are possibly enabled when they shouldn't be, but can't log in to check settings. Any idea when the site will be back up? Is this part of a problem the site is down to fix?

  • echintune Å vi e AIK 🖤💛🏴󠁧󠁢󠁥󠁮󠁧󠁿🇸🇪 (@echintune) reported

    @Plusnet a week now with no access to emails in phone or PC even webmail is intermittent. Disgraceful service.

  • theendofentropy Jim McGhee (@theendofentropy) reported

    @Plusnet looking to cancel BT sport, can I do this without calling in?

  • LanghanRebecca Rebecca Langhan (@LanghanRebecca) reported

    @Plusnet Im a current customer my deal ends 4th December can't contact you web page can't log in help!!

  • lindylo52493207 Mrs B (@lindylo52493207) reported

    @Plusnet trying to reset my password to access my account. Pink “change my password” button isn’t working. Help please!