Plusnet outages and service status in Box, England

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

• 
  Gavin Bailey ✋☝️ (@GavBailey79) reported 6 minutes ago from Melksham, England

  @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

• 
  Charlie Murray (@Kranitoko) reported 23 minutes ago from Chippenham, England

  @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

• 
  Elizabeth Graney (@ElizabethGraney) reported 24 minutes ago from Lyneham and Bradenstoke, England

  Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

• 
  Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported 25 minutes ago from Chippenham, England

  @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

• 
  mrandmrscwms (@mrandmrscwms) reported 49 minutes ago from Bathford, England

  @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

• 
  Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported 53 minutes ago from Chippenham, England

  @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atholl Allan (@AllanAtholl) reported 7 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Hamish (@Hamish88205796) reported 7 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  Leon (@LeonDeroe) reported 7 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 11 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Gingerlegs747 (@gingerlegs747) reported 13 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Sarah (@WriteMindedPub) reported 15 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Flower Pot (@FlowerP79667758) reported 15 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Alan (@metalheed) reported 18 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 19 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway