Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 11/17/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • we_are_biscuit 💖💜💙 thisisbiscuit (@we_are_biscuit) reported

    @Xyalon @cl_gamble @Plusnet When we were fighting this constantly, it was the middle syllable that caused the issues. Or so they said. They always remembered to unblock Scunthorpe.

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet,Really

  • we_are_biscuit 💖💜💙 thisisbiscuit (@we_are_biscuit) reported

    @Plusnet @BiConUK That's a good response. I'm glad you're working to resolve it. However a customer raised this with you a week ago. We shouldn't have to take things public to get you to do the right thing.

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    No internet connection since last, tried to sort it out this morning but got cut off by flustered customer service operative @plusnethelp please do better @Plusnet

  • Sockpuppet1011 Slock Rocket (@Sockpuppet1011) reported

    @we_are_biscuit @Plusnet I suspect, as mentioned, that there's a Support Tech desperately trying to find a manager to tell them what to do. They used to be great, especially for us techies who wanted to go beyond just consuming the web, but they're not much better than Talk Talk, Sky e.t.c. now. Shame.

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    Are there any @plusnet broadband problems in London E1 area at the moment?

  • rmoconnor41 Richard (@rmoconnor41) reported

    @Plusnet having tried to sign me up £6 per month more than a new customer I managed to match the price. Speed is much worse than advertised or my previous contract.

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet Perhaps Kathryn could@help@Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really

  • Plusnet Plusnet (@Plusnet) reported

    Is it Friday already? What are your plans this weekend? We know what our plans are, help you with any Plusnet-related questions. But first, let's get through today. We'll be here until 8pm tonight. -Anoush

  • Vimtotattoo Vimtotattoo 🇪🇺 🕯💙 😷 (@Vimtotattoo) reported

    @Plusnet Hello. Any problems in Sheffield? Phone and Broadband down.