Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 01/20/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

  • PammyC_1 𝘗𝘢𝘮𝘦𝘭𝘢 🏴󠁧󠁢󠁳󠁣󠁴󠁿💜🇪🇺🏒🏎 (@PammyC_1) reported

    @Plusnet Do you not have any support team working overnight? Internet down everywhere yet service status says all fine, and help centre didn’t open till 8am. Going to be a busy morning for them!!!

  • solarwhite100 Red White & Blue GC 🌸🌸🌸 (@solarwhite100) reported

    @Plusnet @RainbowsEnd69 The whole country is down Chris

  • solarwhite100 Red White & Blue GC 🌸🌸🌸 (@solarwhite100) reported

    @anniesbellamy @Plusnet Yep it is down all overthe place, been like this since 0100

  • jameslodge James Lodge (@jameslodge) reported

    @Tyrs_fall_ @Plusnet Exactly the same. Wants down about 0110hrs

  • isojackal Iso (@isojackal) reported

    I would not want to be the poor sod manning the PlusNet Twitter account this morning, their service fell over around midnight and hasn't come back online.

  • jussadawk Justine Dawkins 💙 (@jussadawk) reported

    @Plusnet my internet has been down all morning. Have tried resetting, etc. seems to be connected but web pages, etc not loading. I can’t get through by phone and need to work from home. Help!!

  • SandiferSmith Dr George Sandifer-Smith (@SandiferSmith) reported

    @Plusnet down here and also - according to istheservicedown - all over the UK. Blue light on the box but doesn’t actually connect which is pretty frustrating when work is about to start @plusnethelp not very helpful either. Anyone else having problems? #plusnet

  • Vanalli Matt (@Vanalli) reported

    @Plusnet @RainbowsEnd69 Chris mate. It's the entire country. Please look at the whole service.

  • Mr_Charlotte Charlotte M-R (@Mr_Charlotte) reported

    @Plusnet Internets been down since 1am in somerset. The lights on but nobodys home.