Plusnet

Plusnet Outage Report in Box, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Box, Wiltshire, England 03/18/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Box, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomChippenham Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sa1tmer Dave S (@sa1tmer) reported

    My move to @Plusnet mobile was a bad one, signal strength poor compared to EE who I thought was the same network provider. Also lack of Wi-Fi calling is well hidden in T&C

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @Plusnet We have taken charge of Geoffrey Seal account as he has gone into care, we sent you the power of attorney documents and you agreed that, as named attorneys, we could make decisions. Now your very rude person on the end of the phone refuses to talk to us at all about an overcharge

  • sa1tmer Dave S (@sa1tmer) reported

    @markwalshuk @Plusnet Same here but SMS now working # dreadful service

  • iddesleigh Rudi Wheaton (@iddesleigh) reported

    @Debs2500 My Plusnet BB/'phone package went up - which they are allowed to do because of increases from people like Open Reach. Increase £3 per month. Still a good service, though.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @zuluzim909 @Plusnet @BTGroup She is. But I try to shield her from the worst of it.

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet your customer service is non existent!

  • Plusnet Plusnet (@Plusnet) reported

    @Tonylockkeeper Thank you very much, Anthony. I've had a look into this and it appears that the account may now be live. Is the service still not working on your side? Regards, Emily Plusnet Leeds 🌞

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.

  • hayleymcelderry 𝙷𝚊𝚢𝚕𝚎𝚢 🙋🏻 (@hayleymcelderry) reported

    @Plusnet I cannot access the internet but when troubleshooting it says the router is fine and connected but I cannot access anything. Plusnet Hub One screen every time. Can’t get through to anyone. I’ve reset and turned on and off. Help!

  • EddBlakeley Edd Blakeley (@EddBlakeley) reported

    @Plusnet I have just reported a SIM porting issue to your mobile support team. Although they were helpful, they said I should prepare for the issue to go unfixed until after the bank holiday weekend. That's disappointing - being without mobile signal for that length of time!