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Plusnet

Plusnet Outage Report in Box, Wiltshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Box, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Box, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Box, England

The most recent Plusnet outage reports came from the following cities: Bath, and Chippenham.

CityProblem TypeReport Time
Bath Internet 16 days ago
Chippenham Internet 2 months ago
Bath Internet 3 months ago
Devizes Internet 3 months ago
Bath Internet 6 months ago
Bath Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Box, England

Latest outage, problems and issue reports in Box and nearby locations:

  • Kranitoko
    Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • mrandmrscwms
    mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • Tigerlily723
    Allison Carey πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ’™πŸ‡¬πŸ‡·πŸ’™πŸŒˆ (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • ElizabethGraney
    Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • GavBailey79
    Gavin Bailey βœ‹β˜οΈ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. πŸ‘Œ

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aledrob
    Aled Roberts (@aledrob) reported

    @Plusnet Still waiting on mailbox to be recovered. Poor response from customer service. Wouldn’t recommend anymore

  • MumTeens
    Mum Of Teens (@MumTeens) reported

    @plusnet Can you let me know if the connection problems currently experienced in YO62 area are likely to be fixed soon? Home schooling isolating kids with no wifi is near impossible

  • irons166
    Chesney (@irons166) reported

    @plusnethelp hi plusnet, any chance of some assistance via dm for a new customer?

  • CarolynHucker1
    Carolyn Hucker (@CarolynHucker1) reported

    @Plusnet Hi I have sent you a direct message about my emails. I can send but not receive since I went to an email account and closed my broadband. Full details on the direct message. Please help this has been going on for a week and I have made 4 calls to your help line!

  • davidjbm2
    David Murray (@davidjbm2) reported

    @Plusnet I am seriously disappointed with you! You should want my custom and not fob me off with 2nd class customer service abs inaccurate statements. A mistake was made and now we have to spend a further 14 days without internet. You really make BT look amazing!

  • RetroOwenttv
    RetroOwen (@RetroOwenttv) reported

    @Plusnet done everything I was told to try improve my internet and still no improvement ! now cutting me of my streams! Had enough of this service! Shambles !

  • Redflare18
    Red πŸ” (@Redflare18) reported

    @marinahugscats @Plusnet Yep me . Trying to connect via hub and it's not working. Orange flashing light on router and then sold orange with an orange B ...

  • weasy33
    Lou (@weasy33) reported

    @plusnethelp @Plusnet my Internet is down, nothing is working to reset it and I can't contact anyone because you shut up shop at 8pm....what am I meant to do?? #plusnet #plusnethub

  • TheLiteraryShed
    The Literary Shed (@TheLiteraryShed) reported

    @Plusnet Landline/broadband having problems. Phone line problematic (heavy crackling/'noise' on calls in and out) for several weeks. It went this morn, rebooted, came back. Now phone ringing one/1/2 rings, then cuts out. Repeatedly. If pick up, Broadband crashes. DM me pls.

  • marinahugscats
    Marina πŸ¦„πŸ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@marinahugscats) reported

    @Redflare18 @Plusnet Phone line is working fine at my bit. Irritating situation. I've found their broadband very up and down compared to others