Plusnet Outage Report in Bonnyrigg, Midlothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Topham
(@John_P_Topham) reported
@addict_opiate It's just annoying that there's been little information on this. I won't have a problem but the wife is decidedly not tech savvy and just wants a landline. Broadband with Plusnet, phone with BT. Upgrade BB, phone line gets disconnected and number lost.
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Owen
(@owencb) reported
@Plusnet DID YOU KNOW PLUSNET HAVE RAMPED UP MY MONTHLY BILL BY £6 FOR DOING ABSOLUTELY **** ALL? *****.
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DG
(@DtotheG22) reported
Hi @Plusnet for the last week or so my wife and I have been having issues with our mobile calls constantly breaking up when phoning others and each other, both of us are with @Plusnet , any ideas?
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Spudgun
(@SpudgunStreams) reported
@tunnotron3000 I'm on plusnet, never had an issue, ever.
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James Cooper
(@jpc101) reported
@plusnet Hi! I'm getting loads of 'Visa' scam calls on my landline at the moment. It was bad a couple of weeks ago, then nothing last week. Now they're back. I've SIX since 9.30am today! I've blocked overseas calls on 1572. Each time it's a different number, so can't block. HELP!
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Plusnet
(@Plusnet) reported
@hazzajunk Good morning Harry, thanks for your message! I'm sorry to hear that you're having trouble with your Plusnet sim, I'm sure this must be really frustrating for you. Other than over the phone, reaching us on this platform would be the next best thing to do. -Dale - Sheffield
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Liam
(@LiamHumpage) reported
@Ofcom - what’s the regulations around wifi speeds? With @Plusnet fibre 145 (guaranteed 80mbps). Wifi speeds drop lower than 5mbps at peak times. Support team are useless. Ethernet speed is fine Been advised to buy a mesh network or run a cable around my house at my own cost 🙄
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Greg B
(@GregorBuick) reported
@Plusnet can you help explain to me why the guaranteed minimum broadband speed I was offered was 61Mbps. But when I log in to my broadband account on your website its now only saying estimated download speed of 41-46Mbps, which is what I'm getting. (1/2)
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Owen Vincent
(@Username_Valid2) reported
Well not like I only get a set amount next month working out what covers what, food, gas, electric , vet bills, phone etc so this goes over the amount I get so.. but what's the point of paying for @Plusnet when I'm paying a crap service and using TP, to even get good WiFi
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Dominic Brasted💙😷 also on Mastodon
(@dombrasted) reported
@_julietelliott Had a similar issue a few years ago with Plusnet. They said all ok and BT openreach needed to look at their side of things. In end Plusnet sent a new router and BT came and checked their cabling. Maybe worth resetting the router. Turn off , count to ten and reboot. Wait few mins