Plusnet Outage Report in Bonnyrigg, Midlothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Bonnyrigg, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Internet | 15 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Ollie ✨🏴 (@ollie_djw) reported from Edinburgh, Scotland@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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adam kinnear (@addierfc) reported from Ormiston, Scotland@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Beth☮ (@ISaidAye) reported from Dalkeith, Scotland@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Craig (@craighk93) reported from Edinburgh, Scotland@bt_uk @AIridag with plusnet and I am the same, not working
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Lauder Miller (@balnastraid) reported from Edinburgh, Scotland@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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David Taylor 🏴 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Alex (@AlexLamond1) reported from Edinburgh, ScotlandActually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Jamie Norman (@Normantweets) reported from Edinburgh, ScotlandThe good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Fiona Milligan (@fionamilligan) reported from Edinburgh, ScotlandDay 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Craig (@craighk93) reported from Edinburgh, Scotland@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Damommin (@Damommin) reported@Plusnet howdy Plusnet, we've had no service for the past 12 hours, any idea what is happening?
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Plusnet (@Plusnet) reported@JasonA87151323 From our side we handle the email being sent out so you can claim the reward card. Once the claim has been submitted, you then need to speak to Purecard if you have any queries or issues. - Curtis, Plusnet Sheffield
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Plusnet (@Plusnet) reported@jldoubtfire You're welcome John. Is there anything else I can help with? -Tony Plusnet Sheffield
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Leeds Best (@mrleedsbest) reported@Plusnet can you please help me contact HR, I worked at Plusnet a while back and need my old pension details but can't find any way to contact them online
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Alan Denham (@Nuomer1) reported@bookiesnacksize @Plusnet It must be possible, but is probably expensive - BT may insist on doing it themselves (and then subcontracting, but that's their problem). Why do you want to? DIY extensions are legal and reliable. And easy.
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Nikki Swinburn (@randomfluky) reported@Plusnet hello we got our service turned over to you today but got service. Just wondering if its deffo gonna be switched on at a random time today or not
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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M Anwar (@MBA_SOM) reported@Plusnet Hi I have tried to contact via phone the wait is to long . How much notice due you require to terminate broadband contract if it expires 24/2/2020.
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Jason A (@JasonA87151323) reported@Plusnet I have received a rewards card of £75 on the 12th December but so far have been unable to get the purecard login to work as I never receive a confirmation email. Since last trying I have also misplaced the card itself so could you reissue a new one so I can try again?
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ryan (@Valkyrionn_) reportedwe love to see when my internet goes down for no reason whatsoever, we love to see it, thanks @Plusnet , and there's nothing we can do since we're renting and aren't the account holders woooo