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Plusnet Outage Report in Bonnyrigg, Midlothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Bonnyrigg, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 4 days ago
Edinburgh Internet 13 days ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

  • andrewducker
    Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • itslegaltender
    Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • addierfc
    adam kinnear (@addierfc) reported from Ormiston, Scotland

    @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • fionamilligan
    Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • balnastraid
    Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • itslegaltender
    Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • ollie_djw
    Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • ISaidAye
    Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • M_sideSchoolMus
    Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • itslegaltender
    Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stuinweymouth
    Stewart Alsop (@stuinweymouth) reported

    @Plusnet Figured it out. Luckily I’m quite technical. Plus net Hub back in its box and replaced with @TPLINK Modem Router. Working a treat now.

  • CGardenService
    Jay Dubber (@CGardenService) reported

    @Plusnet Hi, my internet is down. The router is flashing red. Is there any way I can fix this or is there a larger problem in my area?(Warrington). Thanks

  • yanpotatoqueen_
    potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi ive had my router for nearly 5 years now and the WiFi keeps cutting off, devices say connected but no Internet - do I need a new router or is this an issue in my WA4 area, I work from home and need it working reliably ASAP

  • sphinxseth
    Sphinx (@sphinxseth) reported

    @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

  • TheLiamDance
    Liam (@TheLiamDance) reported

    @Plusnet Hi, live in Halifax and I’ve not had internet now for 8 hours and it’s still not working, can you let me know what’s happening please? Thanks

  • gavincrowden
    gavincrowden (@gavincrowden) reported

    @Plusnet Hi There, my internet connection which is normally great has totally failed (blinking red light on broadband router - meaning no broadband coming in). Any reported issues affecting SW2?

  • Signedbysophiee
    Soph ✨🇯🇲 (@Signedbysophiee) reported

    @Plusnet hi, I’m a new customer, literally in my 49th hour with you guys, my router was working fine and now is flashing orange and broadband b is now red. Can someone help?been on hold waiting for an agent almost 45 minutes. Need my broadband to be working ASAP! This is not good

  • i_scotty
    Scottimus Prime (@i_scotty) reported

    @LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.

  • judewri
    judewri ( Jude) 🌹💙 (@judewri) reported

    @greghove @MsRonnieDorsey Mmmm I left talk talk after problems.. went to plusnet haven't looked back !

  • sphinxseth
    Sphinx (@sphinxseth) reported

    @Plusnet @plusnethelp internet down in Leytonstone since yesterday.. Pathetic service. Most people work from home, so no work today, no pay today. Please fix it!