Plusnet outages and service status in Bonnyrigg, Scotland
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Bonnyrigg, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bonnyrigg, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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Internet | 18 days ago |
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Edinburgh
|
Internet | 28 days ago |
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Edinburgh
|
Internet | 2 months ago |
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Edinburgh
|
Internet | 2 months ago |
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Edinburgh
|
Internet | 3 months ago |
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Edinburgh
|
Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Alex (@AlexLamond1) reported from Edinburgh, ScotlandActually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Craig (@craighk93) reported from Edinburgh, Scotland@bt_uk @AIridag with plusnet and I am the same, not working
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Beth☮ (@ISaidAye) reported from Dalkeith, Scotland@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Ollie ✨🏴 (@ollie_djw) reported from Edinburgh, Scotland@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Craig (@craighk93) reported from Edinburgh, Scotland@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Fiona Milligan (@fionamilligan) reported from Edinburgh, ScotlandDay 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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David Taylor 🏴 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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adam kinnear (@addierfc) reported from Ormiston, Scotland@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Jamie Norman (@Normantweets) reported from Edinburgh, ScotlandThe good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Tudor 🇬🇧 (@TudorBlue) reported@MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!
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DerylLynn on stranger’s island (@DerylLynn) reported@ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details
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Kay Protheroe (@Kay_Protheroe) reported@Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.
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Dean (@xdean2) reported@Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?
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Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reportedOh ffs. My internet connection has been really unstable the last few days; it'll have periods of being fine, and then be up and down ten times in half an hour. This obviously makes doing anything online awkward at best. Of course, the moment I call @Plusnet, it stabilises.
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Kelly (@kelly960) reportedPlusnet are sending an engineer out tomorrow afternoon, and they better be able to fix it!!! We haven’t even watched Emmerdale today, this is ******* bullshit.
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Mikey Cleave (@MikeyCleave) reported@Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman
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94 (@94panicattack) reported@Plusnet service drop outs has been awful recently. Already had BT engineer out they said its to do with the central hub, nothing to do with our line or router
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Ben Andrew (@benandrewphotos) reported@Keiron841 @Plusnet Yes! Been so poor recently
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.