Plusnet

Plusnet Outage Report in Blaenau-Ffestiniog, Gwynedd, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Blaenau-Ffestiniog, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Blaenau-Ffestiniog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Blaenau-Ffestiniog, Gwynedd, Wales 05/10/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Blaenau-Ffestiniog, Wales

Latest outage, problems and issue reports in Blaenau-Ffestiniog and nearby locations:

  • paul67davis ItinerantsRus (@paul67davis) reported from Maentwrog, Wales

    Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • timmybanana Tim Wright (@timmybanana) reported

    Yet again disgraceful service from @Plusnet STILL not supplying agreed speeds so in breach of contract. Also in breach of their complaints procedure by not only failing to respond in timescale, but also not even acknowledging the complaint. But I can't leave cos of contract???

  • Plusnet Plusnet (@Plusnet) reported

    @satinbea Hello, I am truly sorry to hear this. Please could you direct message a description of the issues you've received and your account username. We'd be happy to help in anyway we can. - Beth, Plusnet Sheffield

  • BeverleyGarvie Beverley Lamont (@BeverleyGarvie) reported

    @Plusnet hi our internet has been down for over an hour now, is there an issue in the EH22 area? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @blackamber1978 Hi, Ben. I'm sorry to hear about the issues you are experiencing, Our sales team can be reached on 0800 013 2632 and will be happy to help. Apologies for the inconvenience. Dylan Plusnet Sheffield.

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The engineer is installing the new phone line . Please can you cancel the call divert that’s in place with immediate affect? I’m worried your office will have closed by the time the engineer has finished.

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet No sign of open reach - this is an absolute disgrace. They should never have disconnected the service until such time that they were actually able to carry out the work. My mum is paying for a service that she cannot use!!

  • oasis2378 Parrot Man (@oasis2378) reported

    @grahamorriss @Plusnet they are shut today my broadband is down since yesterday very frustrating

  • stolen_name Adie B. (@stolen_name) reported

    @Plusnet You have never been more wrong.

  • Plusnet Plusnet (@Plusnet) reported

    @trevg64 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Sardonic_Brit Martin Richards🔶 (@Sardonic_Brit) reported

    @Plusnet Hi there, no Internet since about 10am in Headcorn, Kent. Would it be possible to check if there are any problems in the area causing this? Many thanks