Plusnet

Plusnet Outage Report in Maentwrog, Gwynedd, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Maentwrog, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Maentwrog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Maentwrog, Gwynedd, Wales 04/12/2025 13:40

April 12: Problems at Plusnet

Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Maentwrog, Wales

Latest outage, problems and issue reports in Maentwrog and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

  • paul67davis ItinerantsRus (@paul67davis) reported from Maentwrog, Wales

    Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Steviep203 Stevie (@Steviep203) reported

    @Plusnet are there internet problems this morning?

  • filbert1967 H (@filbert1967) reported

    @SkyHelpTeam How useless are Sky? Moved to @Plusnet Sept, Sky keep debiting my acc. Spoke to Sky last month who apologised as Sky had failed to cancel my account and Sky owe me money. Just got an email ‘you’ve cancelled your DD don’t lose your services’. Sort it please!!

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @Plusnet @plusnethelp are any of your online help services works at all??? I am waiting from pm reply chat service on website not working as well??? What is going on???

  • clarrowsmith Claire Arrowsmith (@clarrowsmith) reported

    @Plusnet I’m a new broadband customer of 2 days. No connection all day and your help numbers in my paperwork are not accessible on weekends and no reply on messenger. Feeling very concerned to have joined you. Please advise..

  • Leegend90 Lee Savery (@Leegend90) reported

    @plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.

  • tricki_woo 𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥 (@tricki_woo) reported

    ... and now openreach are here, saying it’s not their fault. Possibly plusnet’s router. No nearer a solution, and can’t get through on phone to plusnet. Wish we’d stuck with BT.

  • obayda obayda (@obayda) reported

    @Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:

  • FieryFart ..☠️💀🌹 ℜ𝔬𝔟𝔢𝔯𝔱 ℭ𝔞𝔱𝔢𝔰𝔟𝔶 𝔈𝔰𝔮 🌹💀☠️.. (@FieryFart) reported

    @OwenJones84 @virginmedia @JeremyVineOn5 I binned virginmedia for being unreliable and gaslighting, had a terrible service and was always told when I called them it was not their service. Now on plusnet and it has been faultless.

  • AndrewBooton Andrew Booton 🇬🇧 (@AndrewBooton) reported

    25 minutes on hold to get through to @Plusnet to sort out my abysmal broadband service. Put the phone down. Redial for option to leave them. Get through in 3 rings.

  • clairehop82 Claire hopkins (@clairehop82) reported

    @Plusnet hi Your incompetent company is chasing me for my dead dad's money! He passed in August from cancer! And your idiot (C S team) changed the account name to mine instead of just giving me permission and now they have referred to debt company without sending letters to tell