Plusnet

Plusnet Outage Report in Penmachno, Conwy, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Penmachno, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penmachno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Penmachno, Conwy, Wales 11/12/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Penmachno, Wales

Latest outage, problems and issue reports in Penmachno and nearby locations:

  • paul67davis ItinerantsRus (@paul67davis) reported from Maentwrog, Wales

    Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Mnisha16Nisha Hi there Nisha, I can see this has already been escalated within our Customer Service department and a manager will be calling you back in the next two hours. - Jess, Plusnet Leeds 🌻

  • Brian90862815 Brian (@Brian90862815) reported

    @Plusnet Hi, Thank I tried this, it works for a while then promptly reverts to cannot connect and a the process is repeated. However, I managed to stay on a bit by sharing my wifes password which is exactly the same, and this seems to have broken the loop!

  • p0ppy08 Trude O (@p0ppy08) reported

    @AngelaStoneAlty @Plusnet Honestly, we've had no problems, but ours is residential and a much better package than what we had before.

  • WilksBecca The Autumn Enjoyer (@WilksBecca) reported

    My wifi is at 2004 dialup speeds, and before I can access tech support from Plusnet, I must: - Plug in a landline phone (which I do not have, it's 2021) - Plug in a different router (why would I have 2 routers? ) - Connect to a test socket (again, do not have this)

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    Is Plusnet down just for me or for everyone? I can't catch up on last night's Strictly with no internet! Running my laptop off the data allowance on my phone, which is less than ideal ...

  • N1CKLFC nik (@N1CKLFC) reported

    @Plusnet I’ve DM the details.. let’s see how many more weeks I have to put up with this service!

  • Mari108_ Mari (@Mari108_) reported

    @Plusnet I've been waiting for a week to have my broadband order start up with you and have been fobbed off every time I call. I would like to cut my losses and cancel my account with Plusnet without paying a cancellation fee as I have yet to receive any service. Fair's fair.

  • Plusnet Plusnet (@Plusnet) reported

    @ThomasKaluaiku Hi Thomas, I'm sorry to hear about this. So we can take a further look into this, are you able to confirm the Username and the issues you're having via a DM please? - Curtis, Plusnet Sheffield

  • JohnAPriest John Priest (@JohnAPriest) reported

    @Plusnet Hi there, I'm an existing broadband & mobile customer, want to up data but don't want a bolt-on, prefer to up mobile account? You've got a 22GB £10pm but want same number do I keep sim? Can this be changed asap? Thanks for your help, John

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers