Plusnet

Plusnet Outage Report in Penmachno, Conwy, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Penmachno, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penmachno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Penmachno, Conwy, Wales 12/24/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Penmachno, Wales

Latest outage, problems and issue reports in Penmachno and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • paul67davis ItinerantsRus (@paul67davis) reported from Maentwrog, Wales

    Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VeganMummi Vegan Mummi 🌱 (@VeganMummi) reported

    @Plusnet Please note my service with you is as of joe cancelled. It’s so nice to have a proper working service again from BT after 12 months of problems with Plusnet

  • James___UK James Ⓥ (@James___UK) reported

    @daddydoombunny I've always had good service and customer service with Plusnet, but I had to keep calling them when I first got it

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Wow @Plusnet are absolute garbage. They've removed their online customer service chat- the ONLY reason I signed up with them, as I'm disabled and can't use a phone. My bill is £10 more than it should be, I need to discuss renewal options with someone, and I can't. Appalling.

  • Robert_Norman Robert (@Robert_Norman) reported

    @ejselley @Plusnet I use Plusnet but not their router, haven’t had any issues for several years

  • lisaharte101 lisaharte101 (@lisaharte101) reported

    @Plusnet In the time it’s taken, I’ve spent £90 on a new router and 5G wireless dongles to fix the issue.

  • CAPTA1NDARL1NG han the richard osman stan🧁 (@CAPTA1NDARL1NG) reported

    my mobile data does not work and it has never worked and i dont know if thats an issue with my phone or with plusnet

  • QueenTrixabelle gethin williams (@QueenTrixabelle) reported

    @Plusnet Shame working from home is a nightmare with your we switched to u then on Friday my virtual network stopped working there is a know issue with home working at plusnet so have to use my mobile data as a hotspot

  • shezimaster66 Shahzaib Ali (@shezimaster66) reported

    @Plusnet broadband has been dropping several times a day for the past week. Terrible experience!

  • mimiscar2202 Amy Groundsell (@mimiscar2202) reported

    @plusnet my Internet has been down since yesterday. Logged it with you, called you and no reply or action. I have a child isolating at home and needs to access remote learning immediately. What is going on???

  • anon59398096 Lord Cornelius Toasted-Crumpet of Mudeford (@anon59398096) reported

    @Plusnet Morning all. No internet down here in Christchurch, Dorset this morning. Have reported it. Possible BT issue down here. Hope your guys can take a look and get us back online soon. Cheers :)