Plusnet outages and service status in Bideford, England

Problems in the last 24 hours in Bideford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bideford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bideford, England

Latest outage, problems and issue reports in Bideford and nearby locations:

• 
  Geoff Allix (@GeoffAllix) reported 13 minutes ago from Barnstaple, England

  Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

• 
  Louise Bennett (@lougabben) reported 19 minutes ago from Northam, England

  @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie L (@DONNYDIVArl) reported 7 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 10 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Edward Grefenstette (@egrefen) reported 10 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Robert Martin (@AndyGraysdouble) reported 12 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 13 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Wendi Sheard (@WendiSheard) reported 14 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Flower Pot (@FlowerP79667758) reported 14 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  MachLoopWales (@MachLoopWales) reported 19 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Gingerlegs747 (@gingerlegs747) reported 22 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 24 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?