Plusnet outages and service status in Bideford, England

Problems in the last 24 hours in Bideford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bideford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bideford, England

Latest outage, problems and issue reports in Bideford and nearby locations:

• 
  Geoff Allix (@GeoffAllix) reported 4 minutes ago from Barnstaple, England

  Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

• 
  Louise Bennett (@lougabben) reported 5 minutes ago from Northam, England

  @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Oli Wright (@falo209) reported 4 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  GM Mark Howitt (@MarkHowitt) reported 10 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Edward Grefenstette (@egrefen) reported 11 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Louislou🧓🏉 (@BrantLesley) reported 18 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy

• 
  NMP (@NDP2022) reported 22 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  Stephen Noakes (@Slimo80) reported 25 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 26 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Rob Shelley (@ITVRobShelley) reported 27 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Alison Lees (@AlisonMLees) reported 29 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.