Plusnet Outage Report in Bideford, Devon, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Bideford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bideford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Bideford, England

Latest outage, problems and issue reports in Bideford and nearby locations:

• Geoff Allix (@GeoffAllix) reported 6 minutes ago from Barnstaple, England

  Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

• Louise Bennett (@lougabben) reported 16 minutes ago from Northam, England

  @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 2 minutes ago

  @Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.

• Allan McKenzie (@MCKENZIEPICS) reported 3 minutes ago

  @Plusnet STILL.NOT.WORKING. How on earth can a major UK ISP not recover its email platform after nearly 72hrs?? Cannot login to webmail (which I never use anyway to access the inbox) and my email clients (Outlook / eM Client) cannot authenticate over IMAP or POP3. This is appalling.

• Sangram Gundawar (@SangramGundawar) reported 7 minutes ago

  @Plusnet @plusnethelp - Login sangramankitag. Your team is very slow in refund, very much unsatisfied with service and commitments. You have closed my connection hours before committed time, and I'm still waiting for a refund after 15 days.Can you check Refund status ASAP.

• No oil (@Noel000123Noel) reported 10 minutes ago

  @Plusnet for the last two months I’ve been pestered my faults on my #plusnet, almost every signal evening I’m ending up turning my router off and on, or my wifi is just dropping off, it’s on all devices. phoned umpteen times to yourself and done complete resets, system still ****

• fred williams (@fredwilliams439) reported 13 minutes ago

  @Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.

• Andrew Mallett (@Theandyman72) reported 14 minutes ago

  @Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.

• Maggie Stableford (@snowford21) reported 15 minutes ago

  @Plusnet For 3 days I've had problems receiving and sending emails from my laptop and phone. Coincides with new phone purchase. Very frustrating.

• Steph Thorpe 💙 (⧖) (@StephBirdArt) reported 20 minutes ago

  @Plusnet I am using an email client and I can assure you it isn't working properly... Service keeps throwing the same error messages as the last 2 days however now a few emails go through.

• Claire @PureKent (@PureKent) reported 20 minutes ago

  @NickMoyes @Plusnet Us toooooo! Have had a few in batches, down again now. #PlusNet

• Pete MM (@mckmid) reported 22 minutes ago

  @Plusnet and will days of unavailable service be credited?