Plusnet outages and service status in Bideford, England

Problems in the last 24 hours in Bideford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bideford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bideford, England

Latest outage, problems and issue reports in Bideford and nearby locations:

• 
  Louise Bennett (@lougabben) reported 16 minutes ago from Northam, England

  @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

• 
  Geoff Allix (@GeoffAllix) reported 50 minutes ago from Barnstaple, England

  Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dish Dish (@DishSmichri) reported 51 seconds ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  Joseph Barrett (@FrankGrimes36) reported 2 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 3 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 4 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Alison Lees (@AlisonMLees) reported 10 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Bri 💙 (@OriginalBigBri) reported 11 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  James Montgomery (@monty772011) reported 11 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  TU_Crypto_News (@TU_Crypto_News) reported 13 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Jason F (@jasonFr54781642) reported 19 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  -on a beach- (@iamonabeach) reported 23 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.