Plusnet

Plusnet Outage Report in Barnstaple, Devon, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnstaple, Devon, England 12/02/2025 10:30

December 02: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnstaple, England

Latest outage, problems and issue reports in Barnstaple and nearby locations:

  • lougabben Louise Bennett (@lougabben) reported from Northam, England

    @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Atkinson3424 Anthony Atkinson (@Atkinson3424) reported

    @Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake

  • munda53870363 Munda Chan Varga (@munda53870363) reported

    @gilltaylor @Plusnet not very nice service- how long can one wait for this to resolve

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @Plusnet I'm experiencing outages here in Lancaster - router keeps glowing orange. Are you aware of any network problems?

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to this account.

  • PrintsTjb TJBPrints (@PrintsTjb) reported

    @Plusnet Your service is down AGAIN. When will it be back up?

  • Pls_Stfu_ 🎃Pls Stfu 🎃 (@Pls_Stfu_) reported

    @_Doctor_Freeze_ @Plusnet It’s okay tho!! You can complain and they fix it for a single day 🥰🥰 lucky us

  • g_hannam Graham (@g_hannam) reported

    @Plusnet As I've now left Plusnet, when can I expect my final bill and refund for money taken for I service I didn't have?

  • Kamikamanning blessgirlmika🔥🇯🇲🇯🇲🇬🇧🇬🇧🇯🇲🇯🇲🇯🇲🇯🇲 (@Kamikamanning) reported

    @Plusnet we in Sheffield don't have any internet, my husband works from home so that's a big problem. He's currently fixing things around the house and driving me crazy with the noise. Hellllllllllllllllllllllppppppppppp!!!!!!!

  • ItsMaddiehbu Maddie Forest🌲 (@ItsMaddiehbu) reported

    @Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.