Plusnet

Plusnet Outage Report in Barnstaple, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnstaple, Devon, England 09/16/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnstaple, England

Latest outage, problems and issue reports in Barnstaple and nearby locations:

  • lougabben Louise Bennett (@lougabben) reported from Northam, England

    @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jez_Shed JezShed (@Jez_Shed) reported

    Why can't telecom's companies like @btgroup and @Plusnet stop phishing texts being spoofed and sent? They must see millions go through their network. Surely it's not rocket science to spot these twankers. How is spoofing even allowed FFS?

  • Wee_Lyndz Lyndsey Rose (@Wee_Lyndz) reported

    @callumd @Plusnet Myself and 2 of my neighbours have been out for 24hrs now, not a plusnet issue apparently 🙄

  • rennarda Andy Rennard (@rennarda) reported

    @plusnet my broadband speed is < ½ what it should be - has been for a few days. Is there any way to report this other than phoning support?

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @Plusnet Bunch of thieves. Cancelled my service (JohnLewisBroadband) within my 14-day cooling off period. Now hounding me for £71.80 for a service I never used - Extortionists!!!!!

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @JohnLewisRetail Your Broadband Partners PLUSNET are thieves extorting your customers. How can they be chasing me for a £71.80 bill for a broadband service that was cancelled within the 14-day legal cooling off period and never used? Dragging your name into the dirt

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet OK but if I had known all this I wouldn't have bothered changing in the 1st place. Nothing but problems and costing me more 🙄

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Phantom_Dash Okami Amaterasu (@Phantom_Dash) reported

    @Plusnet Hi, I want to change the phone number that our broadband is supplied to, the faults page said to contact the support team, which is here I'm assuming. Trying to figure out why our broadband is really slow despite paying for Fibre. Where would I go to change the number?

  • EmilyEHoyle Emily E Hoyle (@EmilyEHoyle) reported

    @Plusnet my broadband is not working has been down since yesterday. I have checked the connection to my router.

  • pseudoart Jacob Jensen (@pseudoart) reported

    @Plusnet Did the MSO get fixed yesterday? We’re still having issues.