Plusnet outages and service status in Barnstaple, England

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnstaple, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnstaple, England

Latest outage, problems and issue reports in Barnstaple and nearby locations:

• 
  Geoff Allix (@GeoffAllix) reported 7 minutes ago from Barnstaple, England

  Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

• 
  Louise Bennett (@lougabben) reported 41 minutes ago from Northam, England

  @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 3 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  A B Chaplin's Boot (@ABChaplinsBoot) reported 3 minutes ago

  @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

• 
  f_ar_co (@f_ar_co) reported 8 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Andy Bowes-Roden = = (@AndyRoden1) reported 8 minutes ago

  @mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?

• 
  Steven (@Steven_84_) reported 13 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down

• 
  Hector Cassels (@herbaalhector) reported 14 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  rosie posie (@rosieon25371922) reported 15 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  Mark Crowther (@MarkTWIC) reported 17 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Taz (@ItsTaz1989) reported 20 minutes ago

  Is there a problem @Plusnet ? My internets not working.

• 
  Jonny Usherwood (@jonnyUsh) reported 31 minutes ago

  @Plusnet hi, my broadband speed is terrible today, have reset router numerous times, any support would be appreciated