Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • twinkle1760 James Starr (@twinkle1760) reported

    Plusnet Email still not working properly. Supposed to be fixed this morning Thursday, after no service on Wednesday. Delivery of incoming messages is pathetically slow. Get on with fixing it!

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet so according to the latest service update most people can connect now…I guess I don’t fit into the “most” category as I still can’t connect.

  • squirrell_david David Squirrell (@squirrell_david) reported

    @Plusnet help us! Day two and still only a very limited sporadic email service - is it really going to be fixed tomorrow?

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Arta_Crossman Arta (@Arta_Crossman) reported

    @Plusnet hi, my internet is so slow I'm having to tweet this complaint using data. It's about 0.5bps on average. And this is after waiting two months to just be connected. What can you do? Not being given the speeds promised at all.

  • Sally77581298 Sally (@Sally77581298) reported

    @TonyOcton @Plusnet My personal email went down yesterday, and then must have returned for a very brief time overnight - long enough to let 4 emails through! Now it's down again.

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    @majandmaltby @Plusnet Not working here either.

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet Hi, I can download email, but they are coming through intermittently, but cannot send any mails. Is this still being fixed - an update would help.

  • ClareyAmy amy clarey🇪🇺🇪🇺🇪🇺🇪🇺 (@ClareyAmy) reported

    @Plusnet Curtis, I appreciate your help but I have now spoken to 4 people @Plusnet who say my only option to get the broadband I was promised on the day I was promised and have paid for is to take a mobile data plan with another company at my own expense. #plusnetcon

  • SmeeTeret Teret Smee (@SmeeTeret) reported

    @Plusnet hi, I’m trying to get a quote for BB on your website but something keeps going wrong. Is this a known issue? Tried on two different devices