Plusnet Outage Report in Barnard Castle, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barnard Castle, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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William Mahood
(@WillieM0511) reported
@Plusnet full fibre broadband has been down for over an hour. Cannot get through to customer service on the phone, no messages from @Plusnet on their official twitter account. "Award winning customer service"
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mark north
(@marknor77656578) reported
@Plusnet @DeliciousLegacy Plusnet customer support team meeting. "Everythings fecked. Just lie to save face"
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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NezPatHar
(@NezPatHar1) reported
@GoHomeNicola @RickieTrades @Plusnet I got exactly the same from the tech support option, too busy, go away. Got to speak to someone by selecting the "I'm thinking of leaving option", got transfered to tech support queue who then put the phone down on me before I could speak to anyone! Total joke
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John Ellis
(@itsPellit) reported
@SoProJanet @Plusnet Been offline since 10:20 also. Just managed to get through to a technical advisor after an hour and 12 minutes of being on hold to let me know that they don't know where the issue is, but they're working to resolve it ASAP.
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Deadlight
(@karlwilliams) reported
Pretty disgusting that @Plusnet has been down for most (all?) customers across the UK for at least a couple of hours and they've refused to acknowledge it.
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Amor Designs
(@amordesigns) reported
@Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you
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Nirav Joshi
(@njoshi09) reported
@Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.
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Rickie Fowler
(@RickieTrades) reported
@simplysimon911 @CasFletch20 @Plusnet It didn’t when I rung them. All their systems were showing working and they said the issue was my end on text. It took them two hours to add that message.
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Deadlight
(@karlwilliams) reported
@TheWatc47403040 @Plusnet @PixieJo Plusnet are lying to you. It seems like most - maybe all - of their broadband network is down. They're refusing to announce it so your best bet is searching for "plusnet" on twitter and seeing updates from other customers.