Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/13/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • osgood9 ⭐️💙MoragaBlue💙⭐️ (@osgood9) reported

    @MilliLeaks_ @Plusnet Hope it didn’t prevent you from watching Slow Horses? @middleoftheshed 👀👀

  • MarcWeb44286656 Marc Webb (@MarcWeb44286656) reported

    @j_mcconnachie @TalkTalk You’ll be lucky I’m waiting for manager no 10+ to contact me no service for three months no reply or repair to sort Plusnet sorted it in three days and far better router it works all over the house. Good luck but don’t hold your breath

  • stephenspencer Stephen Spencer has gone elsewhere (@stephenspencer) reported

    @Ofcom @PSAuthorityUK it seems replying to free shortcodes (e.g. NHS, bank transaction verification, STOP to marketing msgs) is not supported on some MVNOs, esp those using EE (@plusnet, ecotalk, TTMM), locking users out of services. Should carriers not be compelled to support?

  • Barnabus73 🇺🇦🌳⭐⭐GReG_FOReST73🔴🔴⚪🔴💙 🏹 🇬🇧🇧🇻 (@Barnabus73) reported

    @MattDavies_NP Plusnet were a nightmare for me. They guarantee a great connection speed but can't guarantee the WiFi signal.Problem being is, by the time you get to activate the router, you will be outside the 14 day cooling off period. Have found EE to be good, as they use same hardware as BT

  • akendolfr Akendolfr (@akendolfr) reported

    @Plusnet The price went up, but now the internet is down. Planning on actually fixing this?

  • Quintans71 Paulo Pereira (@Quintans71) reported

    @Plusnet I want to cancel my broadband contract

  • TaborKieran Kieran Tabor (@TaborKieran) reported

    Anyone else who has Plusnet is your Internet/WIFI down? Down Currently where I am in Cambridge.

  • Matt2Matt_WR Matthew Broderick (@Matt2Matt_WR) reported

    @Plusnet broadband accolades from @ChooseUK but mobile support, they discontinued live chat, direct you to twitter, then ignore you. Calling requires you to tether the phone to the charger the queue is so long!

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Ofcom a Internet provider plusnet has breached a contract by failing to provide a service from day one and they have passed the case onto a debt collection agency. I have contacted to plusnet a number of times and I am getting no where.