Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/13/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • twigletfan Melody Shieldmaiden (@twigletfan) reported

    @Plusnet Looks like a signal problem as phone connected to Plusnet as soon as I was 1km from home, then disconnected as soon as I came back :( Are Plusnet going to add wifi calling to their plans any time soon? I can't manage without it!

  • CharlBoothPR Charlotte Fawcett (@CharlBoothPR) reported

    @Plusnet we have had no internet for 10days due to a pole collapsing. It’s now fixed but plus net said it will take two more weeks to fix our connection. We have three businesses from home and losing money everyday! Why will it take over two weeks to sort??!

  • JakesMaps Not Called Jake (@JakesMaps) reported

    @Plusnet So if I cancel and become new you’ll give me one? Can’t upgrade as already on your unlimited fibre plus package…

  • neilqueenjones Neil Queen-Jones (@neilqueenjones) reported

    @Plusnet Thanks, Matt. Spoke to one of of your advisors and there's assive outage in the area, apparently.

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet Hi again anoush. Thanks for all your help and advice and I have niw called your support and transferred to bt fttp. Unfortunately I have just received an email saying they will charge me over £100 for cancelling when not only you but on the call they said it would be waived. Wtf

  • emzward83 Emma ward (@emzward83) reported

    @Plusnet been on hold for 35 minutes shocking customer service! Had no internet all today, advised it would be fixed tonight and then have told tomorrow night and I work from home!! #crap #poorservice #cantwaittoleave

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @Plusnet The Hub1 is shocking. I have to use my old BT router just to get a decent Wi-Fi signal.

  • SophLevesque93 Sophie 🌺 (@SophLevesque93) reported

    Anyone else’s @Plusnet internet down in Lincolnshire area? It’s becoming a joke how crappy it’s becoming.

  • potter295 Sarah Potter (@potter295) reported

    @Plusnet trying to call as its another day of no signal and loose signal again so call got cut off. I rely heavily on my mobile please help!

  • amy39308747 amy (@amy39308747) reported

    @Plusnet our wifi has been down since last night in YO12. Pls sort it ASAP