Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/14/2026 19:15

March 14: Problems at Plusnet

Plusnet is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • olops Chris (@olops) reported

    @Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.

  • khiarendall_xo k h i a (@khiarendall_xo) reported

    @Plusnet your wifi is absolute dog shite. My ears get better signal than you.

  • ivywindows Richard Longden (@ivywindows) reported

    @plusnethelp Hi can you help, I have still not received my Plusnet reward.

  • SmilarMedia Smilar (@SmilarMedia) reported

    @FuzzyPixels 80/20 was what I used to be on, FTTC with Plusnet. Always did the job for what I needed! We currently get 20mb upload and it seems to work for 1080p streaming without an issue!

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @Plusnet been with you 2 weeks, already sorry. Got no internet. I hate you. Your router is secondhand cheap crap.

  • briggy1701 Matthew Briggs (@briggy1701) reported

    Anyone else having issues with @plusnethelp or @Plusnet tonight. I've been without Internet (aside from my smartphone) for over 3 hours now.

  • CookeChris Chris Cooke (@CookeChris) reported

    @plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?

  • markb44z Mark Boulton (@markb44z) reported

    @Plusnet Morning! Does Plusnet offer a call screening service where the caller has to say their name and press a button before getting through as I can’t see an option to add this to my account? Thanks!

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia What are one of your moderators going too do different too somebody on the phone when they answer? Common @Plusnet help me out the hell hole of a internet provider #bringmethewifi