Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/14/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KAZ1903 KAREN 🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 ⭐⭐ (@KAZ1903) reported

    @AberdeenFC My Virtual ST "Livestream" disconnected 2-3 times each match. HOWEVER, in MY case it was definitely NOT the fault of AFC!! It was MY BROADBAND provider PLUSNET, whose service has been DETERIORATING for a year. So here's hoping we'll ALL be back IN PERSON soon! 👍👍👍 #StandFree

  • oliroe Oliver Roe (@oliroe) reported

    @Plusnet thanks, the connection must have gone down when I submitted. I've replied using my mobile now

  • Obviously21 Imagirlsmum_x (@Obviously21) reported

    @Plusnet my WiFi has been **** for weeks now, resulting in using mobile data which is just as bad in my area. Considering its suppose to be superspeed I'm not happy

  • NjovuSays AWY (@NjovuSays) reported

    Trying to watch #ManUtd in the #Europa final but @Plusnet is the absolute pits, awful, wifi link dropped over a dozen times with orange hub in the first half

  • BoothBuzz Vicky Booth (@BoothBuzz) reported

    @Plusnet how come after 15 days after my connection date am I still waiting? @OpenreachHelp can you help?

  • Faycebuk ELLIOT EASTWICK (@Faycebuk) reported

    My router has blown up. On a Friday. On a BH weekend. With loads of orders to process. And the CL final I’m going miss. Pls pls help me @Plusnet

  • GrayskullJeff Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet I have had TERRIBLE service from you and I want to know how to make a complaint please? I signed up to a new contract. Not only did you screw up writing down my PAC code, but also wrote down the wrong address. And now that I'm going to be without a number this weekend!!

  • PoMoPink Barbara K (@PoMoPink) reported

    @Plusnet Help! Need to cancel the BT Sport app and cannot find a way to do it within My Account.

  • caldyr99 Martin Frowd (@caldyr99) reported

    @plusnet Any chance you can fix your download speeds in Kent please? ME4 postcode. Getting download speeds of barely 1mb/s the last three days while trying to download software, games, music to a brand new PC. Not good enough.

  • majesticAsFk Dave (@majesticAsFk) reported

    @Plusnet after weeks of poor internet today I have none at all. I'm on ethernet and have power cycled the router. Please can you assist?