Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/11/2026 11:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • manjkaur21 Manj Kaur 💚🚜💚 (@manjkaur21) reported

    @Plusnet can’t make or receive mobile calls, Bristol are, is there an issue?

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet last time. Your service is very polite but I don't want a buffering service. It's not been right since storm. How much notice do I have to give please?

  • kinger1959 Steve King (@kinger1959) reported

    Huge thanks to Tony, Adam & Emily of @Plusnet for their fantastic help and service in resolving a difficult issue for me.

  • Plusnet Plusnet (@Plusnet) reported

    @lhogg01 Hi Leo! Sorry to hear you're looking to cancel, I'm more than happy to have a call back arranged for you. Are you able to DM your username and number to contact you on please? Please note we can only call UK Landline & Mobiles. - Curtis, Plusnet Sheffield

  • NewTire_Man ❤️ M!chelyn (@NewTire_Man) reported

    @Plusnet my mobile is unable to call out please dm me a contact number to resolve my service issue

  • DizziPixxi DizziPixxi (@DizziPixxi) reported

    @A_Lansbury_Ltd @SkyUK I think that they’re all about the same, ie give us your money. It depends where you live regarding high speed or even half decent speed broadband. I can only get a copper wire connection unless I go with Virgin, (not happening). Plusnet has UK based help.

  • RevDrDom Rev Dr Dom💙 (@RevDrDom) reported

    Not having much luck with @Plusnet tech support today, shame as last time I used them they were fantastic

  • gmorgan2405 Gill Morgan (@gmorgan2405) reported

    @Plusnet Can't receive phonecalls since 11:20am today. Any known issues? Have sent a DM.

  • 16StringBass DoesNotPlayWellWithOthers (@16StringBass) reported

    @Plusnet Awful level of service, pay bill, still restrict the mobile line. Speak to them confirm payment get text saying line restored, now handset blocked from network Got to be kidding me

  • Plusnet Plusnet (@Plusnet) reported

    @LouiseA17186459 Hi Louise! So line rental costs are essential for a broadband connection. The broadband service runs on the same line as the phone so this is necessary for either or both services, if that makes sense. Let me know if you've got any other questions about this! - Cal, Plusnet Leeds