Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/10/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Richmond and Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomRichmond E-mail
United KingdomBarnard Castle Internet
United KingdomBarnard Castle Internet
United KingdomBishop Auckland TV
United KingdomBishop Auckland E-mail
United KingdomBishop Auckland E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @superstratrob91 ...customer support team can be reached on 0800 432 0200. If mobile account, our mobile support team can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile). Both can be reached from Monday - Sunday 08:00 - 20:00 I hope this helps. - Benj 2/2

  • Plusnet Plusnet (@Plusnet) reported

    @ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4

  • TCH_Law Tracey Campbell-Hynd (@TCH_Law) reported

    So…..between @plusnet broadband being down and @VodafoneUK signal being slower than a week in the jail, my working day has been utterly wasted. ANY chance either could be fixed for purpose tomorrow folks?!?

  • steve_r_music Steve Richer (@steve_r_music) reported

    @Plusnet hi! In last few days speed has dropped from 43Mbps to between 2 and 5, plus the service disconnects now and then as well. Any idea what might be causing it?

  • help_its_louis louis (@help_its_louis) reported

    @Plusnet Hi there, I entered your ‘That’ll Brew’ competition today in the members area but it threw a 404 error when I clicked the ‘Stop’ button so I have no idea if I won or not.. are you able to help?

  • Plusnet Plusnet (@Plusnet) reported

    @thom_crabbe Hi there Thom, I'm really sorry about the connection problems and the difficulties getting through to our helpline, what happened when you tried calling?. Please send us a DM along with your username and I'll make sure we get you back online. - Adam - Plusnet Sheffield

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    No Plusnet mobile signal in my area of South Surrey since 9am.

  • ClinicalEducat2 Clinical Educator (@ClinicalEducat2) reported

    @Plusnet i want to cancel my contract please

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet Come on Plusnet. No mobile phone signal in GU27 area since 9am.

  • NikkiBurgess15 Nikki Burgess (@NikkiBurgess15) reported

    @Plusnet How would you feel receiving the message below the day AFTER you took over my service & wondering how you’re going to work from home today without broadband? ‘Hi from Plusnet. Your router has been ordered, it'll arrive within a few days’