Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/28/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ChloePr53533974 Hi Chloe, I'm sorry to hear of the issues you have experienced and for the inconvenience this must have caused. Please private message your mobile number and our mobile trained agents will take a look into this. All the best - Beth Plusnet Sheffield

  • zDezire_GhOsT Mat (@zDezire_GhOsT) reported

    @Plusnet Is your service down? I’m getting about 1mb it’s been like this all day I was hoping it would be fixed but nothing has happened.

  • ClareRevell Clare Revell 📚💙💙💙💙💙💙💙 (@ClareRevell) reported

    @Plusnet @plusnethelp having huge email issues. It won’t accept the new password and when the plus site does outlook won’t.

  • TCowdall Tom Cowdall (@TCowdall) reported

    ALL STUDENTS THINKING OF DOING BILLS WITH UNIHOMES - DON’T BOTHER!! We’re 3 medical students who’ve spent the last 2 weeks without WiFi and spent hours being bounced between @UniHomes and @Plusnet only to be hung up on and now have our calls ignored - disgusting customer service!

  • Jos1e83 Josie83 (@Jos1e83) reported

    @Plusnet Hi I use you for my mobile phone network I have had no signal for about the last two days in SO41 0NE any update when this will be resolved, have some important calls to make and receive so may need to change networks if not sorted soon.

  • TiggerSukh Dr Sukhdev Gill (@TiggerSukh) reported

    I am sick and tired of @Plusnet broadband speed. Every time I phone they increase speed then few weeks later it is like dial up days @plusnethelp #plusnetbraodbandpoor I wish I had never signed up with them. #Verypoorbroadband

  • therealblans Blans (@therealblans) reported

    @Plusnet Can you help as the contact number given on your website doesn't work??

  • ChloePr53533974 Chloe Preston (@ChloePr53533974) reported

    @Plusnet Hi I have had no calling, texting or mobile data in my area for the past three days. It's very frustrating, I'm paying for a service that I am not receiving, not even wifi-calling working.

  • Plusnet Plusnet (@Plusnet) reported

    @ClareRevell Hi there Clare, just to clarify, is this issue only occurring over outlook? You can access emails on the plusnet webmail site? - Jess, Plusnet Leeds 🌻

  • hardgraft1 ash (@hardgraft1) reported

    The shitest internet provider ever @Plusnet again for the 3 month in a row my internet has gone down