Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/09/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Torin8 Torin 🇺🇦 (@Torin8) reported

    @Ktmoodles Plusnet have some good deals sometimes and use the EE network.

  • acerorosso Flavione (@acerorosso) reported

    @Plusnet Please get in touch as we have a serious wifi problem and 0 customer service last 3 days. Happy to DM

  • Britcan1 Britcan (@Britcan1) reported

    Plusnet mobile. Gave me a new sim which is for a different number than my old one and now have to wait 10 working days for a new one. I warned them the number was incorrect before it arrived. Did not listen terrible service

  • julesdaw julie merritt (@julesdaw) reported

    STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Help...had FTTP for just over a week at 150mbps - great. Checked today and download speed at 20. Upload speed constant at 28.....what do I do now...

  • sminkypinky76 SminkyPinky🇪🇺🇺🇦 (@sminkypinky76) reported

    @Plusnet my internet has gone off with sky and my new plusnet hub is nowhere to be seen. No tracking number, no idea who is meant to be delivering it. 2 days to deliver is not adequate. This is a bad start to your account with me.

  • redlettergay Danni 🧂💄 (she/they) (@redlettergay) reported

    @Plusnet hi, do you currently have a service outage in Coventry? CV4

  • esorm Matthew Rose (@esorm) reported from Honley, England

    @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

  • julesdaw julie merritt (@julesdaw) reported

    @plusnethelp STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • sman3d Steven M (@sman3d) reported

    @Plusnet Hi Adam I received my SIM after 4 days of 0 service, I use my phone for work you can imagine this was a nightmare & costly. The people I spoke to couldn’t have been less helpful, and I suggest you look at the automation of cutting people off before confirming they have their sim