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Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012
    Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CranberryNetUK
    Cranberry Networks Ltd (@CranberryNetUK) reported

    @plusnethelp I have a client who's emails are regularly blocked as spam by Plusnet recipients. They are not blacklisted nor do any other recipients have problems - only Plusnet

  • kayfabedaniel
    Kayfabedaniel (@kayfabedaniel) reported

    I have no idea how @Plusnet wins all these awards they must buy them it’s the worst service I have ever experienced sick of all the connection problems

  • touchtheworld6
    // Adam // (@touchtheworld6) reported

    @traveleatslay Plusnet, think they use EE network so signal is great.

  • cockernee
    gary nicholls (@cockernee) reported

    @plusnethelp diabolical start to plusnet. No router. No service. Crap customer service.

  • supercreep303
    Scott (@supercreep303) reported

    @plusnethelp Ah sorry I missed it. Can you recommend a router that would work well? I obviously want to buy one that can be configured to work with the plusnet network.

  • DanielTurner27
    Daniel Turner (@DanielTurner27) reported

    Great service from @Plusnet this week. Gave notice on our account and they 'mistakenly' tried to take a £60 cancellation fee they weren't entitled to and now they seem to have closed our service three weeks early. So I'm stuck listening to the ear-bleeding hold music now.

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • cockernee
    gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • NicolaHaywood6
    Nicola Haywood (@NicolaHaywood6) reported

    @tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!

  • TripleDuluxe
    TripleDuluxe (@TripleDuluxe) reported

    @virginmedia Finally recognise there is an issue. Hallelujah! But cancel our engineer appt. You better get this sorted today now you've cancelled that appt. Never once had this issue with @Plusnet & @skytv in 10yrs of broadband/tv supply. 3 months with you and multiple dropouts🤬