Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/23/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnbiggar John Biggar (@johnbiggar) reported

    @strathorefarm Feeling your pain Neil trying to renew with @Plusnet @plusnethelp its impossible unless you are new customer.

  • RossParker5 Ross Parker (@RossParker5) reported

    @croxleyclaire Yeah it’s infuriating tbh - have been a sky / plusnet and never had this issue.

  • finduramit Amit Gupta (@finduramit) reported

    @plusnethelp Hello Emily we tested mainly on your WiFi but I tested today on network cable but it wasn't any better.😭😭 My family is cursing me every minute for selecting Plusnet. Please allow us to leave early without any penalty charges. It's a nightmare.

  • yorichunt Yoric Hunt (@yorichunt) reported

    @Plusnet your "that'll do" advertising campaign is terrible.

  • CritchleyIan Ian Critchley (@CritchleyIan) reported

    @OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).

  • glennshep Glenn Shepherd (@glennshep) reported

    @flyingmonkeyuk @Plusnet @plusnethelp Mine too. Third day in a row, although today it's been all day. Down detector shows lots of people complaining of downtime today. Of course, their Service Status page claims that all is fine 🙄

  • ScreenNut MisterBabamook (@ScreenNut) reported

    @Plusnet Don't let that poor man's Peter Kay fool you. They're not here to help at all. Neither will they do you proud. All they do is offer you a very short grace period every six months. They will not help you if you're struggling.

  • pearce_bel Bel Pearce 💙 (@pearce_bel) reported

    @PeachesNplum Love that she is tagging his service provider. I doubt @plusnet would want the publicity of being involved in a stalking and harassment campaign.

  • jamieda19828877 jamie davenport (@jamieda19828877) reported

    @plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke

  • PkwYorks PKWYorks (@PkwYorks) reported

    I just wanted to say how good it was to deal with a company that understands there can be problems & SOLVE them! Just spent 20 mins going over my Broadband connection with someone @Plusnet. Guy solved the issue and couldn't have been more helpful. A joy to deal with. Thanks.