Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/12/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkJon80194532 Mark Jones (@MarkJon80194532) reported

    @jefph @Plusnet I am having the same problem

  • EllieUnleashed Ellie (@EllieUnleashed) reported

    @Plusnet Internet is down in DH6, has been since late last night, please help!!

  • fraserboyd fraserboyd (@fraserboyd) reported

    @Plusnet Are you aware that your email server seems to be down?

  • SteelCity_ENT Mr Miran Pankhania (@SteelCity_ENT) reported

    @Ofcom @virginmedia @Plusnet Thanks. I have submitted an advisory form to make a formal log of my issue. I will have this investigated further if it is not resolved with a view to pursuing an independent decision from either of the bodies mentioned.

  • sarahfresh Sarah Hatfield (@sarahfresh) reported

    @Plusnet I had an ongoing ticket that has been now closed by Plusnet but they haven't answered any of my questions! Can't find a way of getting hold of you other than calling (not possible) or on here, can someone reopen ticket 217120027 and help me?

  • JON_D84 Jon D (@JON_D84) reported

    @ShineyCat @plusnethelp @Plusnet Counting down the days until we can leave for the same reason! Terrible service!

  • tha_grim_peeper sarah johnston (@tha_grim_peeper) reported

    @Plusnet would you be able to do 1 month rolling or 3 months broadband for an existing customer?

  • chris_skellett Chris Skellett (@chris_skellett) reported

    @Plusnet how can an existing customer contact you please, your phone number is not recognised, no email, online chat jumps to thanks for getting in touch. ???

  • alice_donnellan Alice Donnellan (@alice_donnellan) reported

    @Plusnet got my broadband set up just over 14 day ago. My YouTube and Netflix is going very slow on my smart tv to the point I can watch anything and somtimes slow on my phone. It keeps buffering. Any tips?

  • AltoBlower Caroline Knights (@AltoBlower) reported

    @Plusnet How do I get my current broadband service hooked up to the new Openreach fibre?