Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/07/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • warrenha8 Harry (@warrenha8) reported

    @Plusnet we've had to pay for my phone data also because of this situation. Not happy! Your adverts are so friendly, bet the plusnet guy hasn't had to deal with these problems.

  • Fiona_peppapig Fiona (@Fiona_peppapig) reported

    @AGARR45 @Plusnet Another day of annual leave for me as can't get any work done!!! Customer service is terrible so far!

  • ladychilli vicky powles (@ladychilli) reported

    Hi @Plusnet are there any issues in the SN15 (Chippenham) area this morning? My broadband connection keeps dropping out, 3 times so far since 7.30am

  • davedpg David Edwards (@davedpg) reported

    @Plusnet But is the problem resolved?

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet any chance of your support staff answering the phone? Been waiting for an hour and still not answering… what’s the point of asking to contact with a problem or query if you don’t answer…

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @btbusinesscare Hi Aimie, You would think that, but its not the case with Plusnet. Our telephone line is still down. We have had no updates from either plusnet or open reach. Plusnet are blaming open reach.

  • RealBilalRaja Bilal Raja (@RealBilalRaja) reported

    @WeAreOpenreach @Plusnet @ofcom my new business bband account was supposed to be set up on Thursday 6 Oct22. I got an email later in the day saying it was unexpectedly delayed. 4 days, 3 phone calls and nearly 2 hours of terrible hold music later....

  • sgb1_n SGB1NONLY (@sgb1_n) reported

    Does anyone ever get through to @Plusnet award winning customer service?? Which isn’t 24/7 or even 7 days a week it seems

  • Noahsarkprops Noahsarkproperties (@Noahsarkprops) reported

    @Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally

  • Nicholastipto13 Nicholas tipton (@Nicholastipto13) reported

    @TechSpurtVideo we are on the same network through Plusnet but she gets much better reception,GPS on hers is way better then mine and a few other weird things don't know if you can figure it out I'm stumped cheers .nick