Plusnet outages and service status in Barnard Castle, England

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 7 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• 
  Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 11 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

• 
  Paul McGee M0WNU (@paulm19822012) reported 47 minutes ago from Richmond, England

  A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Burt just Burt ™ (@bloodyeek) reported 5 minutes ago

  My Internet has been playing up all week and they said someone was coming Wednesday. they didn’t now saying they’re coming to fix it now it’s Monday. I’m not happy @Plusnet this is not your usual good service if you don’t get this it means the Internet is gone wrong again

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 7 minutes ago

  As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

• 
  mitchelle holland (@mitchlog) reported 8 minutes ago

  @CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵‍💫

• 
  Kev (@KevlarBrock) reported 10 minutes ago

  @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

• 
  Tanya Ho (@tho78450) reported 10 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  Rockposer Dot Com (@rockposer) reported 20 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  SHRIMP - Hastings (@1066shrimprail) reported 21 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  NMP (@NDP2022) reported 22 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 24 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Tom Bodu (@tombodu2) reported 27 minutes ago

  @Plusnet Why is loading you own page so slow?