Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/17/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kilohkamikazi The GK Bros (@kilohkamikazi) reported

    @Plusnet again, your Internet is crap! #neverworks #payingforaserviceyouarenotproviding

  • IanBaggins Ian baggins (@IanBaggins) reported

    @Plusnet - I wanted to discuss my current download speeds with the support team, I believe I should be getting a faster connection. Thanks

  • beaty_robyn Robyn Beaty (@beaty_robyn) reported

    @Plusnet I have been on hold for an hour this morning!! This service is terrible. I have just signed for a new contract for my new house but I will be cancelling as soon as someone picks up this call.

  • DTJackson David T Jackson #European #ProgressiveAllianceNow (@DTJackson) reported

    Why is @PlusNet service so dreadfully poor this morning in LA1 1SQ ????

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently

  • Karen_Turner7 Karen Turner (@Karen_Turner7) reported

    Honestly losing the will trying to get hold of ANYONE at @Plusnet Just impossible!! Seriously regretting switching to them. What a way to treat new customers. Honestly don't bother.

  • garyvince1981 Gary Vince (@garyvince1981) reported

    @Plusnet My internet speed in the Swanley area is very slow this morning any reason for this?

  • AwkthenticLad AwkthenticLad (@AwkthenticLad) reported

    @Plusnet Hi there, I still have 6 months left on my contract, but I will be moving. Unfortunately plusnet won't be available at the new location as I'm moving out of UK. How do I cancel this as plusnet can't support my new location?

  • AmeliaChick4 Amelia Chick (@AmeliaChick4) reported

    @plusnet what's your email support please?

  • LadyLilleshall Lady_Lilleshall (@LadyLilleshall) reported

    @Chris_Widgery @Plusnet I was forced to listen to a message saying "we have a limited team on-hand right now" while on hold to Talk talk recently, which I found was a very striking **** you to their customers.