Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/07/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • g_hannam Graham (@g_hannam) reported

    @Plusnet As I've now left Plusnet, when can I expect my final bill and refund for money taken for I service I didn't have?

  • FlossyJem 🌠✩Lady✩Jemm✩🌠 (@FlossyJem) reported

    @TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...

  • ChrisHiggs Chris Higgs Events (@ChrisHiggs) reported

    @Plusnet I've initiated a switch to Plusnet having previously been a customer. I'd really like to use my old router rather than the 'hub one'. Can I do this?

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Hi, why when your website says technical support is open 9 till 6 today am I only being told the provisioning team is closed abd given no option for technical support?

  • Ian_67 Ian Pennock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍺⚽️🏁🏈 🏉🏎🏍 (@Ian_67) reported

    Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom

  • dunstablian John Ganges (@dunstablian) reported

    PLUSNET WIFI ABSOLUTELY USELESS. IT WILL NOT DO CRAIG MURREY IT WILL NOT DO AT ALL. MISSED THE WALES V SA RUGBY TODAY. USELESS. NO HELP PHONES LISTED ON INTERNET WORKING. REBOOTED TURNED ON AND OFF NOTHING WORKED. USELESS.

  • lvs2run_ Craig Rumble (@lvs2run_) reported

    @RunningCarl Worth a chat with BT retentions to see if they’ll do you a deal but the closest they could get was £40 when PlusNet was £27.99 so I said my farewells. You lose the WiFi anywhere stuff and the cloud storage BT offer but I never used either so it was an easy choice.

  • AHScrackers Gemz (@AHScrackers) reported

    @Plusnet Our WiFi signal keeps dropping out, if more than 1 device being used. I've spent more on mobile data, than it have using WiFi, that we're spending £49pm on.

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    @Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.