Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 11/29/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet third tweet now… a week without a mobile network and no response. I certainly won’t be staying with you now

  • meaderanso male pattern billionaire (@meaderanso) reported

    @Plusnet my broadband has been down since 7am. I've contacted the text bot & it told me service would be back by 3pm. It's now 4:15. Can you help please?

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    Yesterday I was told that as it's their error I won't be charged the monthly fee from John Lewis (I'm pretty sure I've already been charged by plusnet for this month) but today the YOU'RE OUT OF CONTRACT sized bill turned up in my email. Aren't other people's mistakes fun to fix

  • PAChallis Peter Challis (@PAChallis) reported

    @MoneySavingExp Remember that these MVNOs may not have access to all frequencies and facilities from the main network. Worth checking before switching. For instance EE supports 2G voice for wider coverage, and WiFi Calling. Plusnet does not so where I live they would not be suitable.

  • tealeaf6 hilary mary kerr (@tealeaf6) reported

    @plusnet claims it offers unrivalled customer service. My changeover to @plusnet broadband has taken nearly a month so far. Ive been on the phone to them for more than an hour now and theyre just not answering the phone. This is what they call unrivalled customer service is it?

  • Peachtree_5 Peachtree🍑🌳 (@Peachtree_5) reported

    So big mad over **** Internet I'm about ready to drop kick plusnet and tell them to **** off with their ****** Internet. Cannot deal with this. Stuck at home with sick kids and tonnes of snow and cant even play a match of any game without a ******* lagfest

  • MattyDilks Matt Dilks (@MattyDilks) reported

    @Plusnet can I have some help please?

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!

  • bharatshah91 Bharat Shah (@bharatshah91) reported

    @Plusnet Just called looking for a new deal since current BB contract is over. CS Rep gave me a deal that is £5 more per month than a new customer, and when I asked for the new customer deal, word for word he replied, "Why would I give you that"...

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?