Plusnet Outage Report in Barnard Castle, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barnard Castle, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Richmond |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Woudhuysen
(@AWoudhuysen) reported
@Plusnet can you help me please? An engineer should be coming this morning to set up my broadband but I have no idea where they are and I've received multiple emails and texts saying that my fibre broadband's ready to go! What's happened here?
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Plusnet
(@Plusnet) reported
@garyvince1981 Thank you for confirming that, Gary. I'm sorry for any inconvenience that this caused and am glad to hear that the speed has now picked up. Please let me know if you have any further problems or if there's anything else that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞
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Mark Hyde
(@capnhex) reported
@Plusnet You said: 'Engineer notes show that some excavation work is required to enable the installation, work is due to resume on that tomorrow so I'll check back for updates then before getting back in touch.' No sign of any @OpenreachHelp engineers today, certainly no digging or fix.
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Nikos Coulson
(@nikoscoulson) reported
@Plusnet Absolutely shocking fault resolution service! Issue escalated and it’s gone nowhere and you aren’t listening to what the probable issue is. Instead you’re keeping me hanging on for over 24 hours with no contact or solution time. #rubbish #badservice
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@Plusnet He said there no problem but to replace the router so I called up to ask for a new router and also he said I should check if fibre optic available which is still isn’t 😥
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Plusnet
(@Plusnet) reported
@garyvince1981 Hi Gary, I'm sorry to hear that you've been having problems with your connection speed. Testing your line isn't picking up any problems from here currently. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞
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Chris Forwood
(@CForwood) reported
@HarriettSG I used to be on BT. Great when it worked, but when it did not it was either call them, fine if you have a LOT of time to wait, or use an interactive service which never came up with an answer. With Plusnet someone answers the phone (I know!) & either tells you how to fix it 1/2
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XRP for greener Bags €£¥₩$💜
(@PeelXr) reported
@Plusnet . Does the wifi ever work !!!!. Any fault after 8pm and we are offline till you come back to work 8am!!!! Not good enough !!. Pay for wifi to use tv that also pay for that dont work so now pay for mins on phone network to watch my phone. What a lovely set up !!
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mr teynsend
(@ian_townsend) reported
@Plusnet I want to cancel my broadband, I’ve cancelled the direct debit because I can never get through on the phone . Why don’t you just let people cancel online . Saves my time and your time