Plusnet Outage Report in Barnard Castle, County Durham, England

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

• 
  Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 31 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 38 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  POP (@CorpPOPHyde) reported 45 seconds ago

  @Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)

• 
  Cidrufdiamond 🇬🇧🇵🇹🇮🇱 (@arbronsious) reported 5 minutes ago

  @OurAsh1066 @Plusnet I'm a new customer for two months now and the last two days has been iffy,had to re enter codes etc

• 
  Kai Hilton-Jones (@kai_hj) reported 7 minutes ago

  @plusnethelp Are existing customers able to contact Plusnet customer support via web chat or email? I have a family member who is hard of hearing, so phone support won't work.

• 
  Chloe (@ChloesPJs) reported 11 minutes ago

  @Ofcom is there any way to get service restored? Internet is such an important part of life even more so with the effects of the pandemic. @Plusnet is just incapable of even applying pressure to @OpenreachHelp to fix the issue and we are still paying for internet we don’t have.

• 
  iram (@iramxcvii) reported 13 minutes ago

  why is plusnet wifi being so **** today

• 
  John&Shaz.♤ (@john41539411) reported 14 minutes ago

  @Thespianlover12 I have Plusnet. Which is great. Before I had BT. Which was ****.

• 
  Daisydewdrop🇬🇧🇬🇧🇬🇧 (@Saffrontulip) reported 15 minutes ago

  @OurAsh1066 @Plusnet I am with talktalk, has anybody else noticed that when it comes to about 8 pm the wifi keeps dropping out or slowing so much it just keeps freezing. We are rural and have terrible internet speeds but its really bad in the evenings

• 
  Paul (@somethingmobile) reported 15 minutes ago

  @Plusnet #fail it's not helpful when you shut down a 70+ year old couple who are #shielding, phone and broadband. All because your billing system can't take payment. Come on, do the decent thing and get someone to sort this out.

• 
  ElizaW (@walksmimi) reported 15 minutes ago

  @steve87540247 Not yet! @Plusnet is the provider & they said BT will fix as fault at the exchange. Ridiculous the time it takes when we all need to stay home but need the internet! #comeonBT

• 
  DoctorBohemiangirl (@Bohemiangirl) reported 16 minutes ago

  @rhodri Call Plusnet And cancel the other one.