Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/28/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2

  • HugeGelatinousB H G Blob (@HugeGelatinousB) reported

    @Plusnet Hello. Please can you set the downstream rate on my line correctly. It's laughably poor at the moment

  • squiffyshampton Jane (@squiffyshampton) reported

    @Plusnet just hit me for an increase “in line with inflation” I’ll have no problem paying it if ALL their employees get it in their wage rise in-line with inflation…… but I suppose Al,those hard up shareholders need their dividends so much more

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!

  • mummsy13 Ruth Ritchie (@mummsy13) reported

    @Plusnet Please can you tell me the cost of your full fibre with phone calls. As we are not connected yet ( though shortly will be) I cannot find this information as, when I put in my address etc. it states not available. I am a customer of your broadband

  • MartineAWells M Ainsworth-Wells (@MartineAWells) reported

    @plusnet - appalled and shocked that you allegedly win awards for service. The process of switching my elderly Mum from John Lewis to Plusnet has been nothing short of a shambles. -0/10

  • garybest Gary Best (@garybest) reported

    @pipmadeley @Plusnet And hooray for the good customer service in this thread!

  • IBaxterSoundArt Ian Baxter (@IBaxterSoundArt) reported

    @Plusnet It's fixed now, thank you. You should pass on, if you're able, that hiking prices, not just by inflation but by inflation plus an extra 3.9% mid contract is terrible PR for Plusnet. I know it's not just Plusnet and this is industry wide.

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet strange that no one except Plusnet has trouble getting through on the landline provided by Plusnet

  • ProfoundYellow A Profound Suffusion of Yellow (@ProfoundYellow) reported

    @pipmadeley @Plusnet If it is an exchange problem, only a non-openreach supplier would make a difference. So cable or 5G basically