Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 04/01/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmerc25 James Cummings (@jimmerc25) reported

    @plusnet 20 mins on hold now, broadband installed yesterday, constantly down, useless.

  • MZRDWG D0g (@MZRDWG) reported

    @Plusnet Internet has repeatedly gone down over the past few months very sporadically in SN15 postcode. Help please?

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet There is no dialling tone on my line, tested with 2 different 'phones. Broadband is working OK. I had this exact same problem some time ago. Please advise.

  • Kranitoko Charlie Murray (@Kranitoko) reported

    Plusnet in the middle of the night be like: "Internet's down nationwide? Pfft nobody needs the internet at night!"

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet Happens on everything WiFi and my pc that’s plugged in with Ethernet cable ! The WiFi is awful !! Not much better with Ethernet

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster Thinking face) and endless hours on the phone trying to sort it? £20! Thanks @plusnet , I feel very valued Smirking face

  • InsertFunny stephen pope (@InsertFunny) reported

    @plusnet Hi, I'm looking to cancel youview and by sports from my current package but can't find out who I can call to discuss. Can you help?

  • karenhu87388726 karen hughes (@karenhu87388726) reported

    @Plusnet are there outages in SY20 postcode? WiFi router looks fine but 3 phones, laptops & tv having connection problems for last 45 mins

  • Plusnet Plusnet (@Plusnet) reported

    @howless4 Hi Saul, I'm really sorry for the issue. It looks to have been due to an outage in your area, I can see the router has been back online since approximately 9am so apologies for any disruption this might have caused you. - Adam - Plusnet Sheffield

  • Maaaattoooo Matt Girling (@Maaaattoooo) reported

    @Plusnet Hi I have left a comment on the question describing the issue, please let me know if this is okay