Plusnet Outage Report in Barnard Castle, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Consiglio🌻
(@SigglesD) reported
@Plusnet I have no mobile signal, my son has EE and he has no signal either. Apparently EE have switched off a mast in our area, I suggest you get them to turn it back on or I will be looking for a new provider. Bridgnorth, Shropshire.
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Wondra Vanian
(@wondravanian) reported
Okay, not happy with the way we have to log problems with @Plusnet but it WAS fast. Got a date for an engineer within minutes with an acknowledgement of a problem - couldn't get that with @VodafoneUK after MONTHS of trying. I'm impressed.
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BrianSJ
(@BrianSJ3) reported
@Plusnet suspect email problems - worth a check.
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Danica
(@Danica17381685) reported
@Plusnet please help, just signed up for broadband and get a text saying call us there's been a problem...tried three times and noone answers after nearly an hour wait each time??
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Stu
(@dr_smithy) reported
@Plusnet some help with my mobile account please ?
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Lewie Kong (He/Him)
(@LewieKong) reported
@Plusnet Is there any work going on in Central Portsmouth? I've had 2 router/network dropouts in the last 2 days.
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SP Cladding Victim
(@sp_cladvictim) reported
@Plusnet I'd like to cancel as I'm within the 14 day period but no one answers the phone or responds to tweets. Please advise how I cancel my contract as I'm deeply unhappy with the service
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Lodge Rebel
(@McGeerafe) reported
@Plusnet probably one of the worst ISP on the go just now. Constant drop outs and speed throttles at random times (even late at night). Do not recommend at all. Highlighted to them previously and it's gotten worse. 5G connections are the way forwards. Speed & reliability.
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karen delahunty
(@karendonaghey24) reported
@Plusnet well after about 16-17 days my broadband/phone has finally come on you think a good will payment of 24£ is generous. I personally think it’s an insult!! My mobile bill is between 7-50£ an 10£ a month. It’s 27.50£ terrible I have to pay that!! NOT you THANKS!!
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Wondra Vanian
(@wondravanian) reported
Not feeling super impressed with the different levels in customer service available for broadband vs fibre from @Plusnet. It's not like we have a CHOICE in which we have. 🤔🤨