Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/22/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_Watson_ Andrew Watson (@AJ_Watson_) reported

    @Plusnet what's up Plusnet? Full signal to my router but no internet... Same with neighbours by the looks if things. What is the issue as it looks like others have reported it too?

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Very very bad customer service don’t use this terrible company

  • louisehenesy lululovesdanzig (@louisehenesy) reported

    @plusnet extremely unhappy with the service / help I’ve received today. The internet is down on your part and won’t be able to get support for 72 hrs. So no internet no tv no working from home.

  • owenblacker Owen Blacker (@owenblacker) reported

    @Plusnet Are you having intermittent connectivity problems in Woking (GU22 / 01483) atm? We're seeing 17Mb down, 70kb up, whereas we're used to 35Mb down and 17Mb up, but it's coming and going — it was fine on one call earlier then messed up on another and so on.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @AbsintheAffair I sincerely hope you're in good health, I've just added a note on your account stating that your issues are being dealt with on a personal basis, and a further update will be provided by your case handler tomorrow. -Adam - Plusnet Leeds

  • archerace27 Liam (@archerace27) reported

    @SamToddd @TRrift @RaymanXCS Change to a less popular provider like post office or plusnet, they both gave me engineers instantly when ever i had a problem and prices are better sometimes with better speeds

  • LyndelAndDaPips Lyndel, Max, Luke and Sam (@LyndelAndDaPips) reported

    @yvonnemurphy53 Do not - I repeat - DO NOT TAKE B/B WITH SKY! They charge 2 x what others charge and when queried about their ridiculous pricing, have no defence. We went with @Plusnet and haven’t looked back. Service ✅ Value for money ✅ customer service ✅ = 100 x better than Sky.

  • noteveryonesfri Hannah bower (@noteveryonesfri) reported

    @plusnethelp Hi Plusnet, we are having problems with 2 people in the household connecting to internet at the same time. We paid for the better internet, so any suggestions?

  • allaboutthemus4 allaboutthemusic (@allaboutthemus4) reported

    @bazzacollins I'm waiting for a WiFi 6 router with a built in modem for my PlusNet fibre. I don't know if a twin box solution is going to the way moving forward. Seems a bit of a backward step.

  • TC21184926 TC (@TC21184926) reported

    @plusnethelp So once again Plusnet have failed to do what they promised. I was assured that a representative would get in touch with me as soon as my line was activated (nearly 3 weeks late!) to discuss compensation and reimbursement of money paid to my mobile network.Not a peep!