Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/26/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGoodestBuck TheGoodestBuck (@TheGoodestBuck) reported

    If you've got Plusnet broadband totally get the BT Hub 6 (£30 new off th'ebay). Huge step up from the Plusnet router. Proper WiFi coverage. Prob frying my brain and transmitting raw covids everywhere, but excellent signal strength.

  • HollehMonstah ✨ D I E S E L ✨ (@HollehMonstah) reported

    Looks like I’m having internet issues, so don’t be concerned if I’m quiet for a while! Chances are it’ll be fixed in no time but also there’s no guarantee b/c Plusnet lmao

  • reynlord GALLOWS HUMORIST (@reynlord) reported

    Gonna be streaming a bit later than usual today because @Plusnet and @WeAreOpenreach insist on sending an 8th person into my house during a pandemic to fix the internet but not the hole in my window.

  • jamesfrhodes James Rhodes (@jamesfrhodes) reported

    @Plusnet @plusnethelp our internet has been very intermittent over the last few days - we’ve reset the box a few times which has got it working again, but could do with some support to fixing the problem in the long-term, particularly now both working from home! #help

  • bassanoclapper BassanoClapper (@bassanoclapper) reported

    @lukehmuse Used to have really bad customer service but that may well have changed. I still hear good things about PlusNet I’m also with VM and find you have to go through the conversation with Retentions, threaten to quit and they give you a near-new customer deal for 18 months

  • l44ryc L C (@l44ryc) reported

    @Plusnet the irony of saying you're straight taking. Shambolic customer service from the start and I haven't even gone live with my service yet. Expect this to be cancelled!

  • aaronyoungesq Aaron Young (@aaronyoungesq) reported

    @plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.

  • TrenchTrotter Tim Thurlow (@TrenchTrotter) reported

    @Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.

  • l44ryc L C (@l44ryc) reported

    @Plusnet can't even raise a complaint properly as once I cancel, you delete the ticket and don't pass my complaint to the complaints team... Pointless and **** service

  • ParisZarcilla Paris Zarcilla (@ParisZarcilla) reported

    It's really strange that I couldn't @ @plusnet in my main tweet. I tested it a few times and it's seems they can block your tweet from appearing publicly. Has anyone else had this problem?