Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/25/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chazzable C (@chazzable) reported

    @Plusnet hi. I'm still being billed the wrong amount for my service. I got a refund for the first bill, but still got charged incorrectly on the following bill. I tried calling - the phone system is still busy. I replied to the message on my account, got no reply. Please help?🥺

  • OriginalBigBri Bri 💙 (@OriginalBigBri) reported

    @plusnethelp Hey Plusnet. You have archived one of my mailboxes and left an email in there saying "please contact our support team by raising a ticket using the Help Assistant on our website". Would you like to give me a clue as to where that is, cos I've been looking for 20 min.

  • Danielwarren23 Daniel Warren (@Danielwarren23) reported

    @Plusnet seems to be a big issue with the broadband this morning in Spondon Derby Can you fix the issue now

  • RebecaQuental Rebeca (@RebecaQuental) reported

    Never had so many issues as I have with @Plusnet no connection, all went wrong over a terrible service tonight!

  • Plusnet Plusnet (@Plusnet) reported

    @chazzable I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • lil_Kiwe Kiwe (@lil_Kiwe) reported

    Bro who ever watches the plusnet servers should actually loose their jobs my wifi keeps going down mid fights i swear its like there watching me and planning it bruh

  • Plusnet Plusnet (@Plusnet) reported

    @Faruq10101 Hi Faruq, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, thanks for getting in touch. I'm sorry to hear this and for the inconvenience this must have caused you. Please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • annajr Anna R (@annajr) reported

    @vodafoneuk My broadband went live a week ago and still no router, or even an estimate of when it might arrive. Should not have been switched from plusnet until router dispatched. Shocking service. Have been told I’ll get compensation but how and when will this be organised?