Plusnet Outage Report in Barnard Castle, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (7%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barnard Castle, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Richmond |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@hazz__117) reported
@Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.
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Plusnet
(@Plusnet) reported
@caroloncq Hi Caroline, I'm sorry to hear you're having issues accessing your account. What specifically are you have difficulties with? -Tony Plusnet Sheffield
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Stephen Brunning
(@StevieB61) reported
@Plusnet I had a message last night saying the service has been disconnected and would be up again in the morning, or something to that effect. Why was this please? I live in Barnet, North West London. All fine now.
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Plusnet
(@Plusnet) reported
@marshmalowworld Hi Luisa, I'm sorry to hear you're having issues with your connection. Can you please send us your account username via DM, so we can look into this for you? -Tony Plusnet Sheffield
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Liam Johnson
(@LCJohnson79) reported
@OpenreachHelp hi. Phone line and broadband currently down in Northwich. Plusnet told we the estimated fix would be midnight on Sunday. Is this still the case? What’s causing the outage please?
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Amelia
(@nvrgnalet_u_dwn) reported
@TastyPCTV @toobbroadband It’s something that Plusnet does, I signed up for Plusnet’s business service and got the option not to get there router.
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debbie cox
(@debbiec59166532) reported
@Plusnet Hi - we’ve just put in anew router to improve broadband but phone keeps losing service Have tried SIM in another phone & it’s the same - never had issues like this before with the plusnet service - can you help please ?
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Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.
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Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
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Sarah Marsden
(@GaslingSarah) reported
Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻