Plusnet Outage Report in Barnard Castle, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Don
(@Whatthedickenzz) reported
@plusnethelp There’s the problem then. #openreach need to employ more engineers and the system of communication between @OpenreachHelp & @plusnet needs greatly improving. Such a poor system and blaming a third party doesn’t cut it with providing a decent customer service
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Roddy
(@Rodmac76) reported
@Plusnet Having issues Glasgow area all day service been up/down any outages? Been first class before today
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carol platt
(@babycazcarol) reported
@plusnethelp I cant keep a signal, play online games or open plusnet webpage to complain please can you explain why?
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Catherine 🏴🇬🇧
(@katie4249) reported
@geordie_julie @MartinSLewis @MoneySavingExp We have just moved away from Plusnet as we had nothing but problems with slow speeds on fibre extra. Their technical and customer service is awful. All they ever do is threaten you with a £65 bill for engineers.
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Marcus Sharpe
(@marcussharpe) reported
@plusnethelp Hi. Do you offer an FTTP/Ultrafast product? I can’t seem to see one on the website. My area has just been enabled for Ultrafast and I’m already a Plusnet customer so thought I’d enquire. TIA.
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koka
(@koka50) reported
@plusnethelp Now 3 months and the unpaid dispute regarding the fraudulent use of my details has been resolved . All plusnet is interested in is to close the case while my credit file is still left in tatters. Very poor customer service. Utter shambles
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Frankie
(@Frankie48234265) reported
@Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop
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frank
(@frank10743117) reported
@happystalker @plusnethelp Get away from plusnet their support won’t help better to start cancelling process now
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jo
(@jo83871358) reported
@mouthwaite @virginmedia Been with plusnet for 3 years now... fantastic WiFi & customer service
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Faffa
(@legohead00) reported
@Plusnet broadband still not working...been nearly a week now. What’s more shocking is the customer services, failed promises of callbacks etc. Spent 3 separate occasions on the phone now, even sent a new router....still waiting for a callback!!!!!