Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/11/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ffskaitlin kaitlin (@ffskaitlin) reported

    my favourite thing about plusnet being my internet provider is having to use my mobile data when I’m at home because the wifi never works 🥰

  • gbull91 GB (@gbull91) reported

    @WeAreOpenreach we haven’t had WiFi in westcliff for the past 10 days now, are you able to advise when this will be resolved as plusnet informed me it’s an issue your side? It’s really not ideal considering most of the population are working from home!!

  • m_8udd Martin Budd 💙 (@m_8udd) reported

    @plusnethelp Oh. Disappointing. Any suggestions for Plusnet users to help eliminate spam messages?

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Stay away from them worst company.

  • SerenaChamings Serena (@SerenaChamings) reported

    @Plusnet I purchased WIFI with plusnet as they advertised a £75 reward card - after chasing for two months they've decided it might be due to my browser cookies interrupting the sign up process - but I have no reward card linked to my account. What a load of crap.

  • m_8udd Martin Budd 💙 (@m_8udd) reported

    @Plusnet My mobile is on your network, is there a reason why I cannot forward spam messages to the national 7726 number from my number? Advice please.

  • GAlexanderScott Grace Alexander-Scot (@GAlexanderScott) reported

    Awful service @Plusnet. Connection probs since opening acc. £65 fee for engineer if it turns out it's our fault but can't say what that fault would b beyond loose wires & blocking the modem. Don't think they can or will provide the service we're paying for and tied in till Feb.

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I just had an email saying a payment of £5.39will come out of my account in May. I had problems for 6 months getting connected and was told I wouldn't be charged for 3 months for the hassle. What does this payment relate to? Zoe Reilly LA5 8HT

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp customer service at its very worst!

  • mhussaincov majid hussain (@mhussaincov) reported

    @robincatling are plusnet a bad isp then? currently with now tv??