Plusnet Outage Report in Barnard Castle, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (14%)

4. 

   E-mail (6%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

• Paul McGee 2E0EIJ (@paulm19822012) reported 23 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• Paul McGee M0WNU (@paulm19822012) reported 25 minutes ago from Richmond, England

  A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

• Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 49 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Tramline TEC (@topcat_2006) reported 5 minutes ago

  @Plusnet your customer service is atrocious. You give me false information, you hang up on me, you keep sticking me on hold and on top of that you want to charge me huge cancellation fees when your service will not do what we want it to! Absolutely appalling.

• susie rabin (@susierabin) reported 7 minutes ago

  Just lodged a complaint with @Ofcom after illegal #slamming of my parents broadband & landline by @Plusnet .. meanwhile 2 elderly & vulnerable people are still without email, phone & internet & a v stressed 86yr old has spent £60 this week on mobile calls to broadband suppliers.

• Jane (@darcy2010_jane) reported 11 minutes ago

  @Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.

• Plusnet (@Plusnet) reported 12 minutes ago

  @pcnotchtree No worries Patrick, while I'm glad we were able to eliminate that as a cause of the issue; I'm sorry that you're still having issues with your software, I hope you manage to locate the cause so can use it. Is there anything else I can help with today? -Tony Plusnet Sheffield

• Mark Findlay (@Fiddler1970) reported 12 minutes ago

  @itvMLshow i left plusnet in October 2021, they owe me £200. I keep contacting them, they promise me a cheque, it never arrives. What do you advise. Must havexrung them over 10 times, have email confirming money owed.

• Marc. (@Marc_Also) reported 12 minutes ago

  @RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.

• Patrick C Notchtree (@pcnotchtree) reported 13 minutes ago

  @Plusnet Thank you. My firewall setting is 'Off' so I guess port 25 is open. I was trying to use a bit of software which didn't seem to work, and the notes said it sometimes won't if the ISP blocks port 25. Doesn't seem top be the problem though.

• MJC (@HMJC42) reported 13 minutes ago

  @Plusnet why is my home WiFi now asking me for a username and password? It's never done that before and I don't know what mine is?

• Ben Armstrong (@MrMcLongStroke) reported 13 minutes ago

  @Plusnet why am I paying for your service when 9/10 I don't have the internet which I pay for. Having to use mobile data at home all the time is a joke... Can't wait for the contract to finish so I can get a provider that does provide internet #plusnetisascam

• Peter (@Peter_POSH) reported 14 minutes ago

  @RobNoLastName @EE @Plusnet Wi-Fi calling is fairly useful for me as my home has poor coverage inside. You’ll have to let us know how you get on