Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/17/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet My 85 year old mother would love to check in with her family but @plusnet has left her with no internet service since 19 Nov and nothing more than a trite text from a bot "sorry for the inconvenience". Appalling service and attitude.

  • ecnarfi IanF (@ecnarfi) reported

    @Plusnet @Plusnet can you reply to this query please? I reported the issue on the 17th and it was fixed on the 21st, I was without broadband for all that time. Can you confirm compensation for this loss of service will be added to my account?

  • muxxy123 Radz (@muxxy123) reported

    @Plusnet Despite your website saying the landline broadband service is good, we have had no service on and off for days. Can't get through to anyone from Plusnet. Shocking service.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet Georgia is a customer service assistant and saying can't get managers for 5 days for a jamnagar to get back to you I'm closing the account

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I kid you not, we are still waiting for @Plusnet and @OpenreachHelp to sort their **** out. Case worker on annual leave and here we are as another day passes and no internet. Expecting a call but nothing will happen..

  • kilohkamikazi The GK Bros (@kilohkamikazi) reported

    @Plusnet still no Internet! Your services are a shower of ****

  • Screwfix Screwfix (@Screwfix) reported

    @MashManMandela Hi Tom, I am sorry to hear you are still having issues with our site. I can advise that the issue is at PlusNet's end and you need to contact them to advise you further. Many thanks. Cath

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet hi plusnet; is somebody able to help with a query?