Plusnet Outage Report in Barnard Castle, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Matt Bowen
(@bowenmatt) reported
@Plusnet But that's my point, Mike. On 24/2 the call centre never mentioned the possibility of imminent rises. I'm not disputing the validity of the rise, just that you appear to have deliberately omitted that information to secure my custom. A disappointing start to our relationship
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Drs Pill 💊
(@Phl60214122) reported
@Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.
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MM
(@ljmc1) reported
@Plusnet - It's 5 months since I signed up & I'm still not connected. Really disappointed & @OpenreachHelp service is dreadful!
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Georgina
(@mrsbickerstaffe) reported
@Plusnet booked our house move last week, turns out someone didn’t press the right button so we’re without wifi from tomorrow. Is there any chance we could get unlimited data on our mobile phone service so we can hotspot? Daughter needs to do college work?
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MM
(@ljmc1) reported
@OpenreachHelp you do work at my property without permission. You won't correct the work but keep sending engineer appointment s for next stage. Total shambles, waste of money & lack of customer care! Shall I just dig my own trench? @Plusnet #openreachdonthelp
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Pista
(@CryptoPista) reported
@SkyUK Plusnet are cheaper and their customer service is better.....free Alpha....you're welcome
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Peter Scandrett
(@proogs) reported
"Chat Now" with online chat help on an ISP's website (@Plusnet) doesn't mean "I want to go round in circles with a robot only to be told to call them". What's the point of it? Gah.
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M_Rod 🇪🇺🇺🇦🏳️🌈🏳️⚧️🧸👬
(@M_Rod50) reported
@Plusnet Contacted your help centre and spoke with someone who had to refer the issue to the tech guys. Said he would call me back on Thursday 2 weeks ago, as the tech guys had 3 days to respond (I called on a Sunday pm) I’m still waiting for his response.
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Chris Halliwell
(@ChrisJamesH17) reported
@Plusnet I was told my internet was switching to my new address on the 10/03, but it's started today which is a serious problem as it's preventing me from working. Please contact me as soon as possible