Plusnet Outage Report in Barnard Castle, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Penguin
(@ex_princesse) reported
@DerylLynn @frederickone @WeAreOpenreach .. They said that there was a break in the line further up the road. Some squirell must have nibbled it. They gave me a resolution date of 6 months in the future, so it was back to PlusNet. Virgin still haven't fixed it, so I'm still on copper.
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Deryl Lynn on stranger’s island
(@DerylLynn) reported
@JoeVeragio @WeAreOpenreach I have had 02 for years as if us best coverage in the sticks here but my internet broadband provider is plusnet who were once excellent until BT bought them . I am trying to bypass the landline requirement as that is where the problem is , it’s broken
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Gem
(@miss_belle) reported
@Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.
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David Reilly
(@DaRe1900) reported
@Plusnet I am a new customer and had a new Hub delivered yesterday. I cannot set this up until I've had an activation confirmation via email/text. It's been over 24 hours and no activation (or WiFi). When can this be resolved?
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Amber
(@GeekygalAmber) reported
@jenthom72 @Plusnet Their whole system is down right now.
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HelleneObserver
(@HelleneObserver) reported
@M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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RachelKoz
(@RachelKoz) reported
@Plusnet I've already done the texting. They said there was a fault and I needed an engineer. But like I said originally, I can't book one because your system is down. So I'm asking to be informed when your system is back up, please.
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HelleneObserver
(@HelleneObserver) reported
@Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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RagingTinnitus
(@Interssuseption) reported
@Plusnet I have had no Internet for 24hr. Please fix it
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Kingsbury Lad
(@KingsburyLad) reported
@jemmm85517813 If I ever suffer long term BB issues, then BT will send me an emergency Mobile broadband router, to use until the fault is rectified. I assume that Plusnet doesn't provide that backup facility for you?