Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/03/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleG27383051 LittleGEM (@LittleG27383051) reported

    @Plusnet Hi, I've lost Internet, trouble shooter tells me I have to wait for service activation (been a customer for over a month) and email address no longer recognised so can't log in to community?? What happened?

  • craigbourton Craig (@craigbourton) reported

    @Plusnet can you please explain why my router has kicked my mobile phone of the wireless connection and when I input the password to reconnect it says incorrect password when it is correct. Have tried to reconnect about 10 times. What can I do to sort it? #help #plusnet

  • owenblacker Owen Blacker (@owenblacker) reported

    @Plusnet I had a support case open with your team recently but you couldn't get hold of me on the phone, then I had a nightmare couple of weeks, so I think the case has closed. How do I go about getting that case reopened, please?

  • umbugnet John Turner (@umbugnet) reported

    @Plusnet In short, my only wiring is the lead from the master socket to the router. I've tried replacing that, tried a different router & tried plugging into the test socket & my speed remains very much lower than it should be. This suddenly happened after a lightning strike. Please fix!

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Plus we are getting very close to the new supplier taking over if this isn't resolved once and for all you'll lose me as a customer

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Hi Emily all the broadband went down at 3am what a nightmare all this is ..I have told you I'm disabled ..the new router has come but I'm not touching anything anymore I need all this sorting we have no Internet at all now ..urgently please

  • andy17467869 andy (@andy17467869) reported

    @Plusnet All my internet has gone down nothing will connect it went off at 3 am now when I try to connect it says go in to your router and sign in what the hell is going on as I have said I am disabled and just do not need this stress get a engineer out please like Emma said to sort it

  • AnthonyJBritner Anthony Britner (@AnthonyJBritner) reported

    @Plusnet Please help! I added the plusnet protect service to my account on the 26th August but have had no email to say it's ready to use. Logging onto my account and following the relavent links I find a message telling me that it's not ready to download yet.

  • simesa Simon Ashton (@simesa) reported

    @MarcSettle Might be - I remember having one or two problems when I was with Plusnet which also appeared on BT setups.

  • CrystalVixen1 Vee Doubleyou (@CrystalVixen1) reported

    @Plusnet Is there an outage in Taunton today? Had no broadband for hours now.