Plusnet Outage Report in Barnard Castle, County Durham, England

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 37 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul McElroy (@AceRimmer77) reported 11 minutes ago

  @Plusnet Hello, I have been experiencing really slow connection speeds (less than 10mps) for a couple of months even with the pro add on.

• 
  Jeff Povey (@jeffpovey) reported 14 minutes ago

  @supertanskiii You buy nothing - I have @Plusnet too - contact them & @plusnethelp and they will probably send you a new router. The new “Hub One” is good. May also help to get a couple of Wi-Fi extenders, which I did, connect the extender to Plusnet and then extender “re-broadcasts” the signal

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported 17 minutes ago

  Still connection drops on and off, been doing this for over 2 hours now and my speed has dropped so slow @Plusnet not fair really 😞

• 
  MKtweet (@MSK_tweeter) reported 20 minutes ago

  @Plusnet so when I am not getting the service I have paid for, Plusnet make it impossible to report the issue!! Terrible customer service, and I went with this company because of the reports of great customer service! Boy I made a mistake!!!

• 
  MKtweet (@MSK_tweeter) reported 20 minutes ago

  @Plusnet award winning customer service!! Not sure who gave Plusnet that info! I am a long term customer who’s had no help!

• 
  Jane (@darcy2010_jane) reported 20 minutes ago

  @Plusnet please rectify my internet, working fine for majority of the month but when it comes to the time of the month for bill payment my internet starts playing up goes down. None of the billing issues are my fault, I am over two months in credit.

• 
  Roy Cruse (@roycruse) reported 25 minutes ago

  @plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA

• 
  dean osborn (@deanosborn42) reported 26 minutes ago

  @WilliamNaughto3 @Plusnet Wrong, BT own Plusnet but Plusnet have their own separate infrastructure and customer service. This is not the same as Sky or TalkTalk who use LLU to interconnect into the BT network.

• 
  Jane (@darcy2010_jane) reported 28 minutes ago

  @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

• 
  🇪🇺Stevi - Carping still #JohnsonNotMyPM #3.5% (@steviweavi) reported 29 minutes ago

  @supertanskiii Surely first stop is ask Plusnet to send a new one. If its shite, connecting to something else that then connects to the router won't necessarily fix the problem