Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 12/15/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Hi Mike, I don't have an issue with the Internet? I need to arrange to cancel or transfer my service please

  • DrLo2016 Lo (@DrLo2016) reported

    @Plusnet I’ve DM’d you as I cannot get through to customer services!

  • estrellasadie estrellasadie (@estrellasadie) reported

    Paid my bill yesterday morning and I still have no Internet @Plusnet . Called twice yesterday, both times told it would be on within a few hours, but it's still not working. Need reliable Internet to work today...

  • TheCEOexpert Roger Harrop (@TheCEOexpert) reported

    @Plusnet Hi Adam, It's even worse. My wife has a stall at the Xmas mkt locally on Sat. There is NO signal there in the centre of town - so she can't take card payments. A disaster.

  • StarDrive Daniel Jackson (@StarDrive) reported

    @Plusnet I am getting very worried that I will have a gap in my broadband service! Sky have just told me they stop mine on 8/12 and I haven’t heard a snip from you since I requested the switch. HELP!

  • MrsHickman_W Mrs Hickman-Woodgate (@MrsHickman_W) reported

    @Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.

  • Seaside_Jane Jane (@Seaside_Jane) reported

    @Plusnet Sent several messages over the last few days. I'm still without any mobile signal. On the verge of cancelling & changing provider. Only been with you a few months & not impressed.

  • cpatricktaylor Patrick (@cpatricktaylor) reported

    @Plusnet hi… I’ve just received an email cancelling or order, saying it’s been done through our current service provider. We haven’t got a current service provider as have just moved address. I can’t get through to a customer service advisor. Can you assist directly?

  • hobbsy hobbsy (@hobbsy) reported

    Infuriating experience trying to get anything fixed with #VirginMedia over the phone. Why are all broadband customer services so awful? Had a month long debacle twice with #Plusnet few years ago trying to help relatives get set up (only finally resolved by emailing Plusnet CEO)

  • jennam1767 Jenna (@jennam1767) reported

    @Plusnet my internets not working and your call centres closed! I really need this sorted ASAP it's saying 3 days for a response surely not???!!!!