Plusnet outages and service status in Barnard Castle, England

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

• 
  Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 9 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 50 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• 
  Paul McGee M0WNU (@paulm19822012) reported 51 minutes ago from Richmond, England

  A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 2 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Ellie Pedrick (@ElliePedrick) reported 8 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 8 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Alison Lees (@AlisonMLees) reported 9 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Hazzy (@HazzyG123) reported 12 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 12 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  The Calmer Llama (@EltontoNick) reported 13 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  Freedom Valley (@VRvalley) reported 15 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  PeteS (@PeteS111) reported 16 minutes ago

  @Plusnet No emails for days, messages that mailbox full, it isn't. Have I been migrated - no idea as am not receiving messages. This really is unacceptable, how about someone extracts their digit & sorts these issue now

• 
  j (@jonnybeazel22) reported 23 minutes ago

  @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.