Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/31/2026 23:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceSmithx Grace (@GraceSmithx) reported

    @Plusnet for some reason my broadband isn’t connecting and I am unsure why. Pls help

  • wombat37 The 37th Wombat 🌻 (@wombat37) reported

    @MagentaKoru We've always been perfectly happy with Plusnet. The two times something has gone wrong their customer service has been excellent.

  • jaqsturt RunningNan (@jaqsturt) reported

    @Plusnet Hi. I’m suddenly having some problems connecting to a particular webmail. Please can someone help as I believe my Firewall is blocking. I can access via 4g. Thank you.

  • maxsec Martin Hepworth (@maxsec) reported

    @sailingbikeruk @AppSecBloke Same with plusnet, everyone is dropping customer support hours these days. I wonder if the business packages are the same with phone support hrs?

  • Plusnet Plusnet (@Plusnet) reported

    @alicejmartin78 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • hilldavidr david hill (@hilldavidr) reported

    @Plusnet hi want to cancel my btsport, still nothing on your website to allow me to do that. Please can you help? Thanks

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet Hi I supposed to received refund on 28th May due to termination of service but still no receiving it. Please help.

  • ElinorRC Elinor Clark (@ElinorRC) reported

    .@Plusnet the charging port (usb-c) on my Nokia 6.1 wasn't working, so got it replaced. Plusnet SIM now not working - 2 new SIMs & tried all resets, including to factory settings. SIM works in other phones & others work in my phone. Advice?

  • patently patently (@patently) reported

    @MagentaKoru They’re all dreadful. Pick one based on the deal and trustpilot reviews. Swap when they start providing rubbish service - probably about 2-4 years in. That said, Plusnet have been quite good for a while now.

  • lelsavage lesley savage (@lelsavage) reported

    @Plusnet my Internet has been down over a day. No response on DM