Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 02/12/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TattyNatasha Nasher (@TattyNatasha) reported

    @oIiverjohnson @Plusnet Having the same issue also. I work from home and haven’t been able to do anything all day today 😡

  • amitvpatil Amit Patil (@amitvpatil) reported

    @Plusnet I had called support guys from provisioning team who seized my line which was working from last three months. They are disconnecting the calls without giving any proper answer. 1st they agreed for 8th Sept now today they don't have any answer. This is really frustrating.

  • ThePoster_Girl Poster Girl (@ThePoster_Girl) reported

    @Plusnet my internet went down at about 9pm last night. Flashing red light since. Tried everything. Still not working. Phone line fine. Please could you advise

  • HannahKellyLiv Hannah Kelly (@HannahKellyLiv) reported

    @Plusnet Hi, I'm experiencing an broadband outage in the Liverpool area. I've troubleshooted when connecting to my router, and my phone is still working. I've seen a lot of reports of similar problems online too. Is this a broader problem, or may I need an engineer?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet you helped me out a few weeks back as my internet kept dropping. It seemed to work for awhile but has started again. Have done the usual checks and my mobile phone seems to be ok. Could you help again?

  • JackWelsh97 Jack Welsh (@JackWelsh97) reported

    @Liv__Es Sorry Liv but you're wrong on this one. This isn't a government subsidy, nor is it free broadband. Openreach are just axing the one off connection free it charges the service providers (Sky, Plusnet, BT, Talktalk etc) to install the line. It is coming out of Openreach's pocket.

  • DallawayO Oliver Dallaway (@DallawayO) reported

    My ultra fast #plusnet which I pay a lot for is atrocious. Slow and unreliable.

  • HamishJTaylor Hamish Taylor (@HamishJTaylor) reported

    @J3Lyon Sky has always been decent avoid Plusnet like the plauge broadband is ok , but their customer service is diabolical.

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Internet has been slow since day 1 but for the past week it has reached levels never seen before. Basically, we can’t watch a movie without it stopping at least 25 times. Zoom video conferences during the day are totally impossible. I’m talking about 1 device connected.

  • AdamJono36 Adjo (@AdamJono36) reported

    @J3Lyon No problem with plusnet, loads of issues with bt and sky