Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/15/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aravindabag Bopage K (@aravindabag) reported

    @Plusnet Very disappointing, can you imagine we don’t have internet since last Tuesday 31st May 2pm ! On contacting plusnet being answered the issue resolved in 3 days but now more than 5 days. Plusnet ruined our bank holiday weekend !

  • ColonelRanders Chris Randall (@ColonelRanders) reported

    @Plusnet In Poland. I only have H+ (2G) while my wife (same handset) also on Plusnet, has 4G. No amount of turning onto airplane mode, or turning on again is helping. I see numerous community forums on your site with this problem and no resolution. Is my only solution to switch?

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Plusnet is there a problem with switching from ADSL to Fibre? (should have happened yesterday here but seems not to have happened)

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    So my @Plusnet internet keeps dropping out... been doing this a while now. Still no fix, what if I wanted to land a plane!!!!

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.

  • watton2_karen Karen Watton (@watton2_karen) reported

    C'mon @plusnet. Signal strength not enough to work in my bedroom??? I live in a bungalow not a mansion! Shoddy service again!

  • GraceSmithx Grace (@GraceSmithx) reported

    @Plusnet for some reason my broadband isn’t connecting and I am unsure why. Pls help

  • EmiBrotherton Emily 🍄 (@EmiBrotherton) reported

    @Plusnet you’ve overcharged us 4 months in a row, and every month you say it’s sorted. Service is so bad we can’t even use the WiFi! Crashes out every 5 minutes.

  • ElinorRC Elinor Clark (@ElinorRC) reported

    .@Plusnet the charging port (usb-c) on my Nokia 6.1 wasn't working, so got it replaced. Plusnet SIM now not working - 2 new SIMs & tried all resets, including to factory settings. SIM works in other phones & others work in my phone. Advice?

  • jaqsturt RunningNan (@jaqsturt) reported

    @Plusnet Hi. I’m suddenly having some problems connecting to a particular webmail. Please can someone help as I believe my Firewall is blocking. I can access via 4g. Thank you.