Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 11/21/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StochFather A (@StochFather) reported

    @TalkmobileUK sent dm. Will you open free calls, text and data to Pakistan like Vodafone, EE, plusnet, Voxi and BT have done for friends and family to be able to contact their loved ones. You run on Voda network so surprised you have not put a similar update out.

  • pauline44 LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet can someone contact me please? I’ve had repeated problems with broadband and landline for months. Now I have no broadband at all. I keep being fobbed off . Please sort it

  • CurnowBronwyn Bronwyn Curnow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 🌻 (@CurnowBronwyn) reported

    @DorHibbs3 We have used PlusNet for 20 + years - no problems whatsovever

  • afroking_jonty Joe M (@afroking_jonty) reported

    @bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.

  • griolfc Martin Grierson (@griolfc) reported

    Want faster broadband from @plusnet? Wouldn't waste your time. Ordered mine on 13th July - today had FOURTH engineer visit with a no show and had no reasons given. Ongoing support ticket but just pathetic apologies and no action getting taken. Not long now til out of contract!!

  • MiriamMcdermo13 Miriam Mcdermott (@MiriamMcdermo13) reported

    @Plusnet are a joke when my daughter bill became over due and she Owen £65 they did yes restrict her service then cut it off without notice seems when I paid it for her it should have been paid two days before they had not told her I'd this time limit took the payment

  • bellymonsteruk matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • pauline44 LadyP (@pauline44) reported

    @TalkTalk It’s @Plusnet I need help from