Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 03/20/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

  • l_n0te Leo (@l_n0te) reported

    @Plusnet hi - my broadband was supposed to be turned on by the 29th, I was told there would be one day delay but it’s still not working, can anyone help?

  • CamperConvert Camper Convert Info (@CamperConvert) reported

    @Plusnet I need assistance but your customer service phone line is closed... despite being 09.15am

  • elpajoja Somewhere down South 🇬🇧 (@elpajoja) reported

    @Plusnet Hi All, no phone signal in CM9 yesterday or today, could you please investigate.

  • MarkRipley Mark Ripley (@MarkRipley) reported

    @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

  • Golazzo_1884 Jimmy (@Golazzo_1884) reported

    @Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    @Pazza_81 Hi. Have a look at Plusnet sim only deals. They use the EE network but are a hell of a lot cheaper than using EE directly.

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • jastamouse2704 Jasmine Lees (@jastamouse2704) reported

    @Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet internet connection down since at least 11 a.m. 1st Jan. Am in Derby DE21. Is there any news on fix/availability?