Plusnet

Plusnet Outage Report in Barnard Castle, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnard Castle, County Durham, England 01/24/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi
United KingdomRichmond E-mail

Community Discussion

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Plusnet Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lestack Photo Of Elon Musk With Gislane Maxwell (@lestack) reported

    @Plusnet hello, someone was supposed to activate my internet today but they didn’t come out. I got a text that my phone service is active, but that’s about as useful as toenails on an earthworm. When can I expect internet service?

  • thepremierx ThePremierX (@thepremierx) reported

    @Plusnet Hello, my internet service is down. It’s on orange light. No broadband service. This has happened multiple times now. I am a new customer and I have lost valuable time and money now. Appalling service, I’m very unhappy. I want this fixed now or I’m leaving your service😡

  • NeesonJo mary jo neeson (@NeesonJo) reported

    @UswitchUK Buffering. Dropping signal. They never respond. With plusnet now, not good service will go back to talk talk after this contract is finished

  • RitaLazaroArt Rita #NFT Lazaro (@RitaLazaroArt) reported

    Hi @Plusnet is there a problem in the BA2 area? No internet here for several hours now.

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Hi, why when your website says technical support is open 9 till 6 today am I only being told the provisioning team is closed abd given no option for technical support?

  • _TorJohansson_ Champagne Sports Bra (@_TorJohansson_) reported

    Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!

  • Atkinson3424 Anthony Atkinson (@Atkinson3424) reported

    @Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake

  • dunstablian John Ganges (@dunstablian) reported

    PLUSNET WIFI ABSOLUTELY USELESS. IT WILL NOT DO CRAIG MURREY IT WILL NOT DO AT ALL. MISSED THE WALES V SA RUGBY TODAY. USELESS. NO HELP PHONES LISTED ON INTERNET WORKING. REBOOTED TURNED ON AND OFF NOTHING WORKED. USELESS.

  • debbie2478 debbie mace (@debbie2478) reported

    @Plusnet well Thankyou great not customer service , moved house today put order in 2 weeks ago waiting on connection. Rang up to be told oh no one put it through , it will be 2 weeks before connection. So had move to new town no internet which means no tv. Thanks for nothing !