Plusnet

Plusnet Outage Report in Ashington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashington, Northumberland, England 10/31/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Ashington.

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City Problem Type Report Time
United KingdomAshington Internet
United KingdomWhitley Bay Internet
United KingdomAshington Internet
United KingdomAshington Internet
United KingdomAshington Internet
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • _mattwwelsh matt (@_mattwwelsh) reported from Amble, England

    It’s been down since half 8. I have tried resetting it and it only works if your sitting on top of it. Actually hate plusnet with the most passion.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet I got sent a new router and although it cut out a few times I’m going to give this a day or so to see how it goes

  • leod_lindsey Lindsey Leod (@leod_lindsey) reported

    @Plusnet hi Plusnet I cancelled our broadband but you seem to also have cancelled my mobile service?!? Can you help?

  • philofthemoore Phil (@philofthemoore) reported

    @ItsAndyRyan I have had a fairly good experience of John Lewis Broadband (they use the plusnet network)

  • JoviMullen Jovi Mullen (@JoviMullen) reported

    @Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?

  • bex1884 Becky Palmer (@bex1884) reported

    Been left no phone since Friday AM, after trying to move to @Plusnet When contacting the customer service team, I’m being told there is no available timescale to have it resolved?!

  • evilcrumpet TardisMechanic (@evilcrumpet) reported

    @Plusnet Hi, I'm having 3MB p/s in Swansea, has been like it for two days. Any known issues?

  • robpridham robpridham (@robpridham) reported

    @Plusnet Hi, you've sent me an email saying my contract is ending, and I can renew at the new customer price. However when I follow the link, it says this deal is unavailable. Can you sort this out please?

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone

  • Manics1itsme Manics1 (@Manics1itsme) reported

    @ItsAndyRyan I'm with Plusnet no issues reasonable monthly payment etc

  • Ftumch3 John 🖤🤍NUFC🖤🤍 (@Ftumch3) reported

    @Plusnet my internet is down (has been for at least 20 mins since I got home). Router working (have tried a reset already) but red light 3rd from left. In CT11 9 area. Also was going to renew contract tonight but website not letting me log in despite correct details