Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 03/11/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robmesure 🅡🅞🅑 🅜🅔🅢🅤🅡🅔 (@robmesure) reported

    Update: things with my woeful former ISP @Plusnet now exactly twice as bad as they were yesterday, and no sign of a solution.

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • PaperBatVG Dion (@PaperBatVG) reported

    @parfaitmini @Plusnet "Award winning customer service" MY *******

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    Update: @Plusnet still sucks I wish I'd gone with someone else

  • eliz_inwards Liz Inwards (@eliz_inwards) reported

    @Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?

  • adam_boow Adam david boow (@adam_boow) reported

    @Plusnet Good afternoon. I would like to speak to someone about my garbage Internet speed! The estimated is 7-8 mbps and minimum is 1.7mps yet my actual speed is between 0.05 and 0.06. How is that actually possible? Are we living in the late 90's still?

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet we have had no network since yesterday morning. Is it going to be sorted today?

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet my WiFi has crashed again. Run through all the tests. Again and still not working. No I don't have a 2nd router to test it out on.

  • BrexitResist Rock chick and erstwhile groupie 💙 (@BrexitResist) reported

    Hey @plusnethelp @Plusnet Despite your TV adverts to the contrary, your customer support is awful. I called to add a static IP to my account. I got an email stating that I now have a static IP Great, but it didn't tell me what the IP is! I replied to the email and 1/2

  • ShaunLowrence Shaun Lowrence (@ShaunLowrence) reported

    @Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?