Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/25/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Narenvaidee Narendran V (@Narenvaidee) reported

    @Plusnet Award-winning broadband and customer service? Awarded by bots, I’m sure. I’ve been getting unhelpful automated messages across all your platforms.

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Please respond to my complaint via PM as I cannot access the ticket

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet one of your advisors has just rung me, I haven't aske to be contacted by phone. He was unsuccessful, tried once ,so will ring tomorrow, or i can ring him as he's there until three pm... I.dont need to be rung, just answer my. Complaint via the ticket raised!!

  • gordyross Gordon Ross (@gordyross) reported

    @Plusnet what is your customer service email address please?

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Unable to access ticket despite trying many times. Voicemail does not work .Please reply by PM to resolve my complaint

  • twinnster007 Dr Jason Twinn (@twinnster007) reported

    Shocking service from @Plusnet . Several calls to try and get internet back. Advised new router coming. Never arrived. Phoned to cancel. 30 mins and adviser not interested. “That’s fine, cancelled oh and we will charge you despite no internet for a month” #minusnet

  • merlidimus Luminx™ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@merlidimus) reported

    @Plusnet Do you have settings in place on your router so that I can schedule the usage of SPECIFIC devices on my Wifi network. If so, you have a new customer.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet how do I make an official complaint about your company and complete shambles of customer service?

  • Rokangel9 Leanne⚡Hutson 💙 (@Rokangel9) reported

    @Plusnet Hi, please can you read my DM's from 19/10. I need help please 🙏

  • andyfilby andy filby (@andyfilby) reported

    @Plusnet what's the latest on your broadband outage?, this is ridiculous, being told 7pm on the 27th at the earliest which is shocking. Im sure if I didnt pay my bill you'd want to know why. It seems BT openreach dont work weekend's and your happy with that, not us lot 😡