Plusnet Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Plusnet
Plusnet is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Yearsley
(@amyearsley) reported
@Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives
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Plusnet
(@Plusnet) reported
@noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield
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Mr Ethical
(@nw_nicholas) reported
Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation
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Neil
(@neilbennett0707) reported
******* @Plusnet router is doing my head in , every 20 mins turning flashing orange , written complaint incoming me thinks
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Voice Project Choir
(@voiceproject) reported
Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together
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Mihir Patel
(@patelios121) reported
@Plusnet been over a week since I messaged about needing a contact to speak to about getting fibre installed in my building for all residents and no one gets in touch. So poor. Thought you would be all over wanting to install that for 2-3 apartment blocks.
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MarkJ
(@Mark_J69) reported
@Plusnet @noisecandyman Can you advise if this issue is still outstanding? I have not been able to access my emails for 2 weeks now
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Rob McDowall AMRSPH FRSA
(@robmcd85) reported
@christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.
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John 'Max' Maxwell
(@RuckinRugby) reported
@Plusnet Can you please cancel my broadband account. You'd think this would be a simple few clicks on your website, but then this is UK 2025 isn't it. Do not give me a number to call.
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Alexia
(@Lexi69hz) reported
@Plusnet Why is your broadband so ****. Like I can’t even watch YouTube without it buffering. Even when everyone is asleep it buffers