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Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Plusnet Please resolve my complaint

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Unable to access ticket despite having tried many times. Please PM me to resolve my complaint

  • alanswatch
    Alan (@alanswatch) reported

    @ChrisBarnatt @bt_uk Sounds like a nightmare getting your broadband sorted. You're timing was perfect as ours was up for renewal. 5G was not an option as coverage poor in my area certainly something I keep an eye on in future. Plusnet keeps me as a customer for another 24 months with price reduction.

  • Boothyblade
    Chris Booth (@Boothyblade) reported

    @Plusnet broadband up and down like a yo-yo?

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please respond to my complaint

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Plusnet Rachel [Sheffied] Unable to access ticket. My voicemail does not work. Please message me by PM to resolve my complaint as to why you took almost 3 weeks to reply to my PM complaint

  • Lucia74186562
    Lucia (@Lucia74186562) reported

    @OpenreachHelp @Plusnet Our fibre installation has taken over 3 months — constant delays, no-shows, no communication. We’re paying for a service we don’t even have! No one taking responsibility. We demand refund, compensation & immediate action. #CustomerService #Fail

  • Narenvaidee
    Narendran V (@Narenvaidee) reported

    @Plusnet Award-winning broadband and customer service? Awarded by bots, I’m sure. I’ve been getting unhelpful automated messages across all your platforms.

  • mattytun78
    Matt Bruce (@mattytun78) reported

    @Plusnet have just switched the Plusnet Broadband and the coverage in my house is poor, so you offer a booster?

  • theafrikagirl
    🌈💖🎃☮️🧘🏻‍♀️✌🏻🇿🇦🇪🇺 (@theafrikagirl) reported

    @Plusnet I recently left plusnet, my service has stopped, I’d just like to know when my last payment will be and how to send back the hardware