Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/14/2025 15:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Myop90208356 Anon Amos (@Myop90208356) reported

    @gunit1969 @Plusnet *******, what planet you on? I’d have to earn £4.5k per month to achieve that.

  • mindthegap2018 MindTheGap (@mindthegap2018) reported

    @Plusnet I spoke with one of your Operators who was extremely rude, and untechnical. He refused to help bcos i was challenged him to explain to me the need to reset my router. Absolute disgrace. My internet speed still slow!! 👎😡

  • SalWookey WookeySal (@SalWookey) reported

    @Plusnet @plusnethelp Any reason why you are holding my refund hostage? I cancelled all services with you due to your poor customer service and treatment, can't tell you how happy I am with that decision right now

  • John__________G Derby fan John (@John__________G) reported

    @plusnethelp for the past 7 months since taking up your broadband I have had really poor wifi from you that isn’t fit for purpose and getting worse. I’ve upgraded my contract, had an engineer out and bought myself a wifi booster to no avail. #Plusnet #Wifi #poorservice

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @OpenreachHelp I've had no broadband since this morning as there has been an outage in my area, plusnet has said its a problem with yourselves can you tell me when it will be sorted. I'm in the cv2 area of Coventry

  • cashbey C Ashbey (@cashbey) reported

    @Plusnet @plusnethelp FYI before you send a stupid reply, my laptop is in the same room as the office and I'm connected over ethernet not wifi! Also computer support is my profession so I actually qualified to know what I am doing 🙄

  • botts_steve Steve Bottomley (@botts_steve) reported

    @jonnyfrodsham @Plusnet @plusnethelp Cheers Jon, there’s hope then! Honestly, I wished it was even half better than it is. Zooms buffer, web browser snail pace and lose mobile calls via WiFi calling. A full deck of problems and 3 months of inaction

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @Broughton500 You mean ‘are you a plusnet customer?’ Yeah frequently at all hours

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Plusnet @plusnethelp WTF is happening you’ve messed my bill up it was your taking £83.95 off me for my Fibre Extra & Landline 😡 sort this now!!!

  • Jay67Chauhan Jay67 (@Jay67Chauhan) reported

    @Plusnet got severe speed issues In SE22 area. Must be something wrong because I can't even get through to the support line