Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 12/23/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniferOwen Jennifer Owen (@JenniferOwen) reported

    @Plusnet our WiFi won't allow video calls on WhatsApp. Just suddenly stopped working and isn't working on either of our phones (android and apple). Says it's the WiFi and not the phones on the error message. Any idea how to fix it?

  • fletch1002 🐧 Fletch1002 🐧 (@fletch1002) reported

    @Plusnet why are you down again?? Honestly fed up of the internet dropping constantly and now your fully out. Can we get this sorted please l? #plusnetdownglasgow

  • MasonZX10 Mason (@MasonZX10) reported

    @Plusnet Took you 5 days to reply to my tweet and then 2 weeks later you still haven't responded to my DM. Disgusting service, so glad I chose to stay with my current provider. You owe me £25 and I want it back.

  • technosoap technosoap (@technosoap) reported

    Imagine if Plusnet said "Terribly sorry but we have been forced to increase your bill -- those scoundrels at BT increased their prices! Out of our hands. Damn shame. Anyway, bill's due Thursday, thanks."

  • Staylor10 Ste (@Staylor10) reported

    @Plusnet Haha it is yeah, signal is pretty good upstairs where the router is (need it up there for work) but downstairs it's really poor. Do you offer boosters or anything similar to improve connections throughout the house?

  • pHdesign2011 pH Design (@pHdesign2011) reported

    @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?

  • Laura_Isabelle Laura isabelle 3.5% (@Laura_Isabelle) reported

    Fifth time is a charm with engineers coming out trying to fix what ever is causing our @Plusnet drop outs 😩😩

  • LadyJulieWilson Julie Wilson (@LadyJulieWilson) reported

    @Plusnet asking for £122.66 to cancel my services. I am canceling because my business has went bust! Talk about kicking someone when they are down!

  • Katneom1 Hicham Seghrouchni 💚🇲🇦🇵🇸🇦🇷 (@Katneom1) reported

    @JenniferOwen @Plusnet I think it's down worldwide, same here in Morocco and people from other countries have the same problem..

  • FelixOvium Felix Ovium (@FelixOvium) reported

    @jayrayner1 @virginmedia They always seem to have an awful lot of bad press on my local FB groups. I’ve had Sky, Plusnet & currently Vodafone … never had a problem