Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 03/19/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oliverm_uk Oliver Marshall (@oliverm_uk) reported

    Just had a lovely @Plusnet experience. Very good customer service call with Charlie in the Leeds office. Really responsive and I've come away feeling like a troubling issue is being dealt with #goodstarttotheday

  • Meet_Multi 👑King Multi👑 (@Meet_Multi) reported

    @Plusnet @IM_org Why is my wifi down yet again!?! Im starting this i need a new carrier

  • Cuppa_T Jay (@Cuppa_T) reported

    @Plusnet please can you update your prices for when you login to change contract as the deal at the moment for 15gb for £10 is not showing? It still says £12 😢😢😢😢

  • marcusjfreed Marcus J Freed (@marcusjfreed) reported

    Avoid @Plusnet if you're looking for an internet provider/telephone company in the UK. Awful customer services @plusnethelp, undertrained staff..it's @BritishTelecom's cheap/poor/budget sibling, the easyjet to BT's lear jet...

  • CorkyBottle Corky (@CorkyBottle) reported

    @stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.

  • taratara77 Tone (@taratara77) reported

    @Plusnet @IM_org Why promote Safeguard when it does not work. There are loads with the same problem on your Community Forum. No websites are getting blocked neither by Category or by adding your own. Porn can still be accessed even though it is blocked

  • londonevaweaver EvaWeaver (@londonevaweaver) reported

    @MelJD46 @exRAF_Al Plusnet have the advantage of UK call centre, great for any tech issues.

  • LawsonJenni jenni lawson (@LawsonJenni) reported

    @plusnethelp after spending £210 on mobile data over the last month while Plusnet is down, you now suggest I spend £35 on a router? Seriously

  • chloe_marieoxo Chloe-Marie 💕 (@chloe_marieoxo) reported

    @Plusnet @plusnethelp please remind me why I pay you £30 a month for a service I can’t even use 🤔😒😒

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @Plusnet @plusnethelp "stay connected"? Not if you're on a PlusNet connection where the line drops constantly and the support team tells you this is normal.