Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 03/28/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • douglas_shand Prof. Douglas Shand (@douglas_shand) reported

    Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @Plusnet @MoneyTelegraph I received an email from Plusnet threatening debt collection agency if an INCORRECT final bill unpaid after 14 days. I have written confirmation from Plusnet that the bill is wrong. No help from customer services after 7 days. Appalling service.

  • frankspicer Frank (@frankspicer) reported

    @Plusnet Morning Anoush. Yet another day where my phone can only do emergency calls. I know it's EE's fault but as my supplier I'm starting to think another 'goodwill gesture' is due.

  • Jackson93439084 Jackson (@Jackson93439084) reported

    @Plusnet As you decide to not provide any phone service saying call back tomorrow how ? when I work ! Disgusting service ! so when are you available then ?

  • AirGuitaristTV Chris (AG) (@AirGuitaristTV) reported

    @Plusnet just been told your computers are down so cant get customer help right now. New customer here waiting on my, now late, @OpenreachHelp engineer. #oftoagreatstart #newcustomer #savemetwitter

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I received

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet waiting for a manager to call and sort out an ongoing issue that is now causing our household major distress! And the fault started your end and it’s been 10 hours on a phone and no resolution. Can someone please get someone who can actually resolve this involved.

  • sorta_hungry Megan🌵 (@sorta_hungry) reported

    Plusnet easily get the award for the world’s worst wifi, congrats lads xoxox

  • BigDazBut Daryl Butterworth (@BigDazBut) reported

    .@Plusnet Hi. A general question, if I may. As the WiFi provision from your company's Hub One is truly awful, and at times unusable, does this constitute a permissable reason to leave you mid-contract without penalty? Thx.

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them