Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 02/13/2026 23:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JuanCar20330608 Martin Adan (@JuanCar20330608) reported

    @Plusnet on the first place, we should have been debited through our bank account. It didn't work. We don't know why and you can't explain. Then we tried to pay for days online, by phone, and doesn't still work. We explained our online exam issue. No solutions by your team....

  • Darrin_Andrews1 Darrin Andrews (@Darrin_Andrews1) reported

    @Plusnet well after having 2 days of internet issues with speeds less the 5 mg and then calling customer services this evening only to on hold for 40mins and then when they do answer they then hang up… Plusnet please come back to me before I change my account.

  • Plusnet Plusnet (@Plusnet) reported

    @frankie160780 Hi Frankie. We are sorry to hear this. To cancel your account you can either arrange a transfer of the line to another provider which will place an automatic cancellation or you can contact our customer options team on 0800 013 2632. I hope this helps. Dylan Plusnet Sheffield.

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet I've had an email saying my home phone service is active, does that also mean the broadband service shpuld be live as well?

  • CuddlerDuck Blaximus Longwood (@CuddlerDuck) reported

    @SeagullDC @Plusnet Plusnet will be losing my business for the way they have treated you. Kicking a man while he's down.

  • BarkingmadBets BARKINGMAD BETS (@BarkingmadBets) reported

    @Plusnet messaged and tweeted all day. Service restricted went to pay £28.99 but within an hour its jumped up too £72???? Can you please respond to me on here or on my DM that I have sent over. Need Internet back on. Stuck at home with COVID. THANKS

  • frankie160780 frankie murray (@frankie160780) reported

    @Plusnet hi I would like to cancel my broadbill how can I do that thanks. Moving to a flatshare so don’t need you guys have been great though

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    told me they are really good? I'm so fed up with the rubbish from these internet/phone providers who slow down the speeds. Do not touch plusnet as they told me once they had given me fibre, (when I had a brief pause from vodafone) and it turned out they hadn't give me fibre at

  • LizConibere Liz Conibere (@LizConibere) reported

    @Plusnet Why are there issues with landline? No dialling tone. Has been suggested something to do with VOIP. First we’ve heard of it!

  • MMacyagi Mr_MacYagi (@MMacyagi) reported

    @Plusnet 24 hours the internet and phone has been down in the Gainsborough area.