Plusnet Outage Report in Ashbourne, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Plusnet
Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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carl finlay
(@carlfin) reported
@plusnethelp my plusnet is extremely slow atm, read a few comments and feedback, followed there online help tips, my router is always on, looks like I will have to change after the contract, plus I have a disability. Argh
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Aditya
(@Aditya99167856) reported
Terrible way to treat customers @plusnethelp - I rang 2 days ago with tech issues and you didnt even log my issue as I would have had an email ticket! Great way to dismiss customers/ignore tech problems! I tweeted yesterday and you havent even responded! @Plusnet just done care!
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Steve Webb
(@stevewebb1) reported
Just had a renewal email from @Plusnet for broadband etc. Really like the provider, good customer service etc., but they build in annual price increases of CPI+3.9% !! Is it just me or is that outrageous? Is this hefty annual real terms increase normal?
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Andrew V
(@DrewsterV) reported
@Plusnet absolute farve of an organisation, disconnect me with a breach of contract and try and compensate me less than you charge as early termination with notice @plusnethelp no help
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William 🇬🇧
(@PirateMute) reported
@Plusnet so help me god don't you dare let your hold music make me lose Whamageddon. I'm just trying to get fast internet!
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JDRzeroONE
(@Komakino01) reported
To anyone thinking of signing an elderly relative up to @plusnet, bear in mind that if a bill is outstanding, no matter how small, they will default all calls to their payment line until settled. My 90 year old housebound mother cant contact doctors, or any of her support network
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🌸 Jessica 🌸
(@JessPlusCoffee) reported
So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade
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James
(@JSD_Willingham) reported
@Plusnet morning. Are there service issue in the GU14?? Service has been intermittent or down since last night.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Jo Taylor
(@JayTayJRT) reported
@Plusnet website saying no broadband issues, but our street been out for hours... any clues???