Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 02/01/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ElizabethByrn15 HI Elizabeth, we've found that some customers are having problems logging into their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected. We’re sorry for the inconvenience caused. -Tony Plusnet Sheffield

  • feministfandang Feminist Fandango (@feministfandang) reported

    @Plusnet Hi, is your web service down in London? We're getting nothing.

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet any update on your email outage other than the standard response? I’ve had no email all morning and it’s really effecting my business.

  • mungerville craig branson (@mungerville) reported

    @plusnet your email problem is damaging businesses. Need a response from you giving your customers a realistic timescale when your email will be operational. Stop hiding! #plusnet

  • pong_mcpanda cp (@pong_mcpanda) reported

    @Plusnet @DebCran Plusnet appear to be entirely focussed on copying and pasting the same non-response everywhere. What isn't clear is if anyone is actually doing anything helpful to solve the problem

  • Plusnet Plusnet (@Plusnet) reported

    @kiteyw Hi Craig. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @feministfandang Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds

  • MKlontzas Michael Klontzas (@MKlontzas) reported

    @Plusnet @kiteyw It's not 'some' customers. Hopefully, this will be an opportunity for @Plusnet to acknowledge that the mailservers have been broken for months or years, and upgrade them at last.

  • kiteyw Craig Wright 💙 (@kiteyw) reported

    @Plusnet is there a problem with email/webmail? Was working yesterday but can't get emails on my phone and can't login to webmail

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @PlusNet - any hint as to what the problem with email actually is?