Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/05/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield

  • traceyh64166039 Tray Horton (@traceyh64166039) reported

    @Plusnet had no internet al, day. Orange light and red flashing b.. says problem in area should of Beenresloved by 15.08 but still nothing and can’t get hold of anyone for update? Melton Mowbray le13

  • DarrenFoston Darren Foston (@DarrenFoston) reported

    @Plusnet Wish your customer service was at least this friendly when i rung them. They were very aggressive and unwilling. It was about the time the lines were closing so obviously wanted to go home rather than help me sort the issue out

  • beaconberetta beaconberetta (@beaconberetta) reported

    @Plusnet is anyone answering the phones today? Spent 40 minutes trying to get through yesterday, still on hold for a similar time today. Have also sent a message through my account with no response. Hardly the great customer service you promised 😕

  • CaitlinTMacleod Caitlin Macleod (@CaitlinTMacleod) reported

    @Plusnet is Le67 down?

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @MarcAllera Mr Allera, I have called and emailed You. Would You please contact Me regarding the serious problems I have been having with both, Plusnet & BT Openreach?

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet @OpenreachHelp @MarcAllera Please Can You confirm that the openreach engineer will be out today, between 13.00-18.00 as promised, to fix the telephone line. Nearly two weeks now we have been without a working line, we are still unable to take card payments!

  • DarrenFoston Darren Foston (@DarrenFoston) reported

    @Plusnet Just tried to sign up. Online form went wrong but still took 1st payment. Rung your customer service number who stated nothing they could do and hung up with no warning plusnet have techincally stole money from me with no want to sort it out

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • CJCrosby3 CJ Crosby (@CJCrosby3) reported

    @Plusnet my 4g hasn’t been working for a few hours now. it was working this morning. any help?