Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 01/07/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • easyjail Easyjail.co.uk (@easyjail) reported

    Having a few WiFi issues at present but can honestly say the support from @Plusnet today was 1st Class.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...

  • Chutzpah84 Robert W (@Chutzpah84) reported

    Today a TalkTalk fanboy happy with their contract being broken told me that the only ISPs in the UK are TalkTalk, Sky, Plusnet, BT, Vodafone and Virgin Came as a bit of a surprise to me, and loads of friends I know in the industry are presumably part of some elaborate tax scam

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @WiteWulf @Samathy_Barratt @spazhammer As someone running a Plusnet router with the standard software, I get 60-80Mbps so unless it's a bad unit, I doubt it's the hardware. Possibly the OpenWRT software isn't as efficient though and the CPU can't keep up?

  • theflyingjon Jon Ravenscroft (@theflyingjon) reported

    3 weeks with no internet since moving. Generic responses from #plusnet. No help until I raised a query after 2 weeks. Then to be emailed today sating that i'll get an update as and when the supplier is connecting. Burning my phone data at an alarming rate. What's happening?

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    @jesshallsongs @Plusnet Thanks Jess. We're getting there slowly. Now it's been activated, but still not working because there's a fault somewhere & they're having to send an engineer out in the morning. It's just...endless. Broadband purgatory.

  • DevP89 Dev Patel (@DevP89) reported

    @Plusnet What a terrible network, they take a whole day to port a number across! You'll miss a days worth of calls, do Not use this network if you have a line for business.

  • JaneinSurrey Jane Thynne (@JaneinSurrey) reported

    .@WeAreOpenreach @Plusnet @plusnethelp just wondering why an elderly and vulnerable customer is still without phone/WiFi for over a week? She cannot live in her home without access to careline. 12 phone calls - with 81 minutes on hold, no one calling back when promised.

  • _Farmergeddon farmergeddon🇳🇴🇬🇧 (@_Farmergeddon) reported

    @OpenreachHelp They are trying to but it seems to be yourselves and Plusnet as subcontractors that are the issue. Can you DM me?

  • emmalcoulthard Emma Gray (@emmalcoulthard) reported

    @Plusnet quoting award winning customer service... not in my case. Been absolutely dreadful so far and I’m only a week in! Constant barriers to closing the contract and passed from pillar to post. Customer service abysmal.