Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/07/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrailerParka Josh Parka (@TrailerParka) reported

    @Plusnet I’d look like that if I could actually get an install date from your shoddy company, or just not lied to when I speak to your customer service operators #joke #poorservice #liars

  • garethkeevil Gareth Keevil (@garethkeevil) reported

    @Plusnet waiting 5 days to tell us the broadband product we ordered is unavailable is unhelpful. Cutting us off after 30 mins on hold is crap other ISPs are available.

  • EllieWest11 Ellie West (@EllieWest11) reported

    @plusnethelp @Plusnet Had no broadband for over an hour... TN33 area. Making working from home tricky. Please advise. Or better still, fix it please!

  • splatoutofluck Ross (@splatoutofluck) reported

    Been with Plusnet for 3 days and the Internet has gone down more than it did in 18 months with Sky 🙄 Still, at least its saving me from watching Hearts so silver linings.

  • xoalexo Alex Manthei (@xoalexo) reported

    @saramttnez @virginmedia @Plusnet They tried upselling me! I told them our issue was that their WiFi doesn’t reach our nursery and as such our baby monitor doesn’t work and the person had the gall to try and get us to spend MORE money.

  • saramttnez Sara M. ☜ (@saramttnez) reported

    @xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.

  • craigbourton Craig (@craigbourton) reported

    @Plusnet @plusnethelp this morning my router is just showing a orange flashing light. Have reset it, and turned it off at the wall and left it, but every time it comes back orange light. Any suggestions? Postcode is BH17 8AE if that helps with issues

  • joe_deakin Joe (@joe_deakin) reported

    @plusnethelp @Plusnet your broadband service has significantly dropped in standards. Intermittent services...don’t think I’ll be renewing with you...in fact, if I could cancel now I would.

  • mrdaveyoung Dave Young (@mrdaveyoung) reported

    Anyone using #plusnet SIM only mobile contracts? Wondering what the service is like.... Good, bad or indifferent?!