Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 12/11/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tha1darr Tha1dar (@tha1darr) reported

    @sadaplays @bt_uk They did the same with me! The sticker fell off the box at the post office and for reasons unknown it gets marked as delivered. Might be worth switching. Plusnet do customer service really well.

  • yorichunt Yoric Hunt (@yorichunt) reported

    @Plusnet down South, when we say "That advert is utter shite", we mean "That advert is utter shite".

  • Paul41218695 paul (@Paul41218695) reported

    @Plusnet my Internet is down and will not come on

  • anna_rocco Anna Maria Rocco (@anna_rocco) reported

    I don't know why @plusnet broadband has been giving me issues for the past couple of months. It is just impossible and now it has stopped working all together and I can't get hold of anyone form their customer services to help out.

  • Innovate4Growth Vijay Luthra FRSA ChPP 💻🚀🛰🍭 (@Innovate4Growth) reported

    Judging by the call my retired teacher mother just had with @Plusnet its less ‘good, honest’ broadband from Yorkshire & more ‘angry, rude, patronising’ broadband from Yorkshire Anyone else been on the receiving end of this fabulous shining exemplar of customer service? #PlusNet

  • DylanRhysJames1 Dylan Rhys James (@DylanRhysJames1) reported

    @plusnethelp as I've had problems since day 1 of my contract I'd like to find out what my early cancellation fee is as I've lost faith in plusnet

  • runandweld james thorneycroft (@runandweld) reported

    @plusnethelp I renewed my fixed term contract yesterday 17th Feb, it was due to expire today 18th Feb. However on my account I see a cessation charge being applied???? Why when I am still a Plusnet customer??

  • Innovate4Growth Vijay Luthra FRSA ChPP 💻🚀🛰🍭 (@Innovate4Growth) reported

    @grezwell19 @Plusnet Don’t think I’ve ever come across anything like British business is often bad at customer service but our friends in #Yorkshire take the parkin

  • BoneyAbroad Matt Bone (@BoneyAbroad) reported

    @teenagegma Baseline routers are poor, especially with a larger number of connections. I went Plusnet, fastest base speed for address, and then invested in a wifi mesh for the house. The Google Nest WiFi is brilliant for our big brick walls. I would recommend something similar.

  • capod30 caroline (@capod30) reported

    @OpenreachHelp Thank you our internet can be a bit Dodgy in windy weather, I'll perhaps get in touch with @Plusnet soon if it becomes much more of a problem 👍