Plusnet Outage Report in Ashbourne, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ram
(@LN6_RamsFan) reported
@Plusnet I’m paying for 59-67mbps. I am only getting 30mbps. Not sure if it matters I still have your old router #help #likewatchinggrassgrow
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Tom Sykes
(@TomSykesMedia) reported
@Plusnet Super slow speeds up and down in SN6 8TZ today. Please investigate.
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Julian Daniel
(@anunknowncomic) reported
@Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.
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𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠
(@RudiKershaw) reported
@Plusnet The support line worked a couple of hours later and there's already an open fault. An engineer has already been round to confirm. Should be fixed in the next couple of days apparently.
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DuvetGecko
(@DuvetGecko) reported
@SarahJDavid @darrich_kessy @Plusnet I thought the 72 hours sounded bad enough! 10 days is ridiculous, I'm going to suggest my friend changes to a company that actually can be contacted when their service fails 😠
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Warren Evans
(@pastorwazza) reported
Shocking service by @Plusnet poor service, held on phone 4 over an hour & told they had resolved an issue, checked 3 times then by their own admission & error they sent 2 a debt that doesn’t exist 2 a debt company. Promised to call & no response - then told this wasn’t uncommon?
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Addings Up
(@AddingsUp) reported
@Plusnet internet is down in Bridport. What's the problem and when can we expect fix?
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MDavis
(@MDavis70851961) reported
@Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues
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Adam Beesley
(@Adrbees1) reported
.@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.