Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 01/31/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @collinge_danny Good Afternoon Danny I'm very sorry to hear this, Would you be able to send us a DM with the account username to see if there is anything we can do to resolve this problem. Joshua - Plusnet Sheffield

  • cortexrock Mark Roberts (@cortexrock) reported

    @Plusnet So I've got to spend another ~40 minutes on hold listening to digitally distorted Christmas songs, in order to speak to someone about cancelling a service we no longer need, because your processes suck?! Utter rubbish.

  • coddy_65 Coddy (@coddy_65) reported

    It's official @Plusnet have the worst customer support service. Currntly on the 2nd run through of the Now that's what I call Christmas album. Are you sure your committed to giving the best customer experience?

  • Plusnet Plusnet (@Plusnet) reported

    @cortexrock Good Afternoon Mark I'm really sorry you feel that way, but in order to close down an account we would need to do this over the phone so we can make sure everything gets done correctly and securely. Joshua - Plusnet Sheffield

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    There goes our Plusnet for the 2nd time this video! Same last night, and everything's been so slow to load lately that I've had Google and YouTube timing out. What's going on over at Plusnet, and they having the first of the blackouts

  • petebutler1969 Pete Butler (@petebutler1969) reported

    @Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • marie_cooper Marie Cooper (@marie_cooper) reported

    Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet

  • cortexrock Mark Roberts (@cortexrock) reported

    Dear @Plusnet as John Lewis Broadband's owner/operator, please give me (as an Additional Support rep on my mum's account - ref 02427432) an update on query refs 229865956 & 229954850? Trying to get the account closed so I can move her to another ISP & keep her phone no. Thanks.

  • bootydaddy74 Frank H (@bootydaddy74) reported

    My @Plusnet Internet is down, orange light on router is on, tried all the resets, and nothing is working. Can't login to your useless my plusnet site as always.