Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 02/03/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @maestropetr76 and let me know if it's still not working after the restart. Regards, Emily Plusnet Leeds 🌞

  • EliciaHighfield Elicia Highfield (@EliciaHighfield) reported

    @Plusnet I have not had any signal for nearly 2 days I can't contact you because or this and it is really starting to get on my nerves can I please talk to someone

  • lowedw Dan (@lowedw) reported

    @Plusnet Appalling customer service ... been waiting for my call to be answered for over 35 minutes so far!

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet last time. Your service is very polite but I don't want a buffering service. It's not been right since storm. How much notice do I have to give please?

  • thomad_watt Thomas Watt (@thomad_watt) reported

    Absolutely flaming with Plusnet. They have hiked my bill up to £30 a month from £26.99. How am I supposed to afford this. Without even telling me. Crooks as always and wished I never went with them. Biggest regret of my life as things are dear enough!🤬🤬🤬🤬🤬

  • RevDrDom Rev Dr Dom💙 (@RevDrDom) reported

    Not having much luck with @Plusnet tech support today, shame as last time I used them they were fantastic

  • Plusnet Plusnet (@Plusnet) reported

    @LouiseA17186459 Hi Louise! So line rental costs are essential for a broadband connection. The broadband service runs on the same line as the phone so this is necessary for either or both services, if that makes sense. Let me know if you've got any other questions about this! - Cal, Plusnet Leeds

  • MichaelLahiri83 Michael Lahiri (@MichaelLahiri83) reported

    @Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @Plusnet parents having mobile issues. No signal on both devices. Any issues local to Doncaster?

  • gravula Gravin (@gravula) reported

    @NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.