Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/19/2025 18:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzieLongley Lizzie Longley (@LizzieLongley) reported

    I genuinely cannot believe the way I have been totally scammed by @Plusnet . Anyone else had massive problems with them? This is worse than when a woman selling bracelets in Ibiza ripped my last €20 out of my hand and ran off down the strip

  • Plusnet Plusnet (@Plusnet) reported

    @MichaelMale10 Hi Michael, I'm sorry to hear about this. You can contact our Support Team on 0800 432 0200, they are open 8AM - 8PM, 7 days a week. - Curtis, Plusnet Sheffield

  • uniqueye uniqueye (@uniqueye) reported

    @Plusnet is your mobile service working ok? I have had no service on and off on phone - over the last few days...

  • mynameisharry Harry Llewelyn (@mynameisharry) reported

    @Plusnet what on earth is going on with your supply recently? It cuts out many times a day (4 times already this morning), and drops down to 3-6Mbps from the usual 40Mbps (despite paying for 60+).. Been doing this since Saturday.

  • Em_The_PM Emily Hannon-Luijbregts (@Em_The_PM) reported

    @Plusnet : I'm trying to get one of your mobile deals but I keep getting a payment error. Tried different cards, on my phone and laptop but same issue. Any advice?

  • Plusnet Plusnet (@Plusnet) reported

    @writebydan Hi there, I'm sorry to hear you're having issues with your broadband. If you answer the question as though there is no fault with the phone, it will progress onto the broadband related questions. -Tony Plusnet Sheffield

  • eliz_inwards Liz Inwards (@eliz_inwards) reported

    @Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?

  • robmesure 🅡🅞🅑 🅜🅔🅢🅤🅡🅔 (@robmesure) reported

    Congratulations are in order to @Plusnet, who continue to manage to make life a misery despite leaving their *awful* service at least 18 months ago. Quite impressive.

  • CL51KBF Clare (@CL51KBF) reported

    @Plusnet I got a text message to advise my home phone service is ready to use. Why is my broadband not working?

  • BrexitResist Rock chick and erstwhile groupie 💙 (@BrexitResist) reported

    Hey @plusnethelp @Plusnet Despite your TV adverts to the contrary, your customer support is awful. I called to add a static IP to my account. I got an email stating that I now have a static IP Great, but it didn't tell me what the IP is! I replied to the email and 1/2