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Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework
    Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PD72645889
    PD (@PD72645889) reported

    @plusnethelp I've spoken to your Support on two different occasions now, and you have sent out an engineer twice. Nothing has improved. It is not my end. It is your end. When I was on BT before Plusnet, uptime was pretty close to 100%. Now it's dreadful, all because of you.

  • Bexdora
    A Rabbit of Negative Euphoria (@Bexdora) reported

    @slightly76 @Plusnet That's exactly it. I don't want to be mad at the customer services people I speak to because it's not their fault, individually, & I've been that side of the call before, but at the same time...GAH. Thank you!

  • TwinkleToesHS
    TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • carusmike
    less using censorsite (@carusmike) reported

    @LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD

  • GodofDad1
    God_of_Dad (@GodofDad1) reported

    @DaveEl_ @Plusnet Ouch that is some bad numbers on your Internet. Can understand your delay. Does the contract with plusnet have a low minimum download and upload?

  • PeteS111
    Pete Standen (@PeteS111) reported

    @Plusnet @plusnethelp Internet down in Hetne Bay? Area problem or had your router died. Outage now several hours. Answers please

  • MillSussex
    RuthEs (@MillSussex) reported

    @Plusnet I certainly didn't vote for you to receive any ISP awards. Your service the last month or two has been rubbish and is currently unusable!

  • adelleywelley
    Adele (@adelleywelley) reported

    @hjsb Ohh, I had no idea you could claim, thanks! We were switching from Plusnet to BT, the engineer came today to enable something in the cabinet but the distance was an issue. So we can't have the product we needed, Plusnet can't reverse the cancellation and I'm tearing my hair out!

  • Bear75Kent
    KentBear75 (@Bear75Kent) reported

    @Niki44 @skytv @Ofcom Plusnet here. Always been sound. Technically it's bt in disguise as it's the old Force9 mob (who were great). All UK tech support (by Leeds uni halls), stuff gets fixed quick, they don't stress about you using your own kit. If you want fttp they might not have that yet though

  • PickettSimon836
    Simon Pickett (@PickettSimon836) reported

    @plusnethelp - I signed up to the Plusnet Unlimited Fibre Extra in March with a £75 reward card. I hadn't received this yet - can you help?