Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 01/30/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet I have two no longer needed sims. I have no mobile signal and you ONLY option is a phone call. So I want an alternative method.

  • RealDestiUnkown Ashley (@RealDestiUnkown) reported

    Bit of bad luck with my phone bill last payments to Plusnet goes out the same day as my first payment to EE 😐

  • SillyMo93698456 Daryl Stuermer appreciation society (@SillyMo93698456) reported

    Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.

  • KeithHuewen Keith Huewen🎙 (@KeithHuewen) reported

    @MariaCostello Good luck with Plusnet! I complained on Twitter to them once and got a missive from BT management asking me to remove the Tweet as Plusnet were their partners. What should have happened is that Plusnet customer service should have got a kick up the backside from their ‘partners’!

  • gdanskbear Gdansk Bear (@gdanskbear) reported

    @Plusnet why is your 0800 432 0200 not working anymore? It says number is not recognised. I have no working internet and can’t get through to anyone

  • DRFCExPres Marti Ross (@DRFCExPres) reported

    @Plusnet my 80+ mother and 90+ father have had no internet or landline for four days, despite your assurances! My father is susceptible to falls and with poor mobile signal have no way of raising alarm. Second time in a month!!

  • steveness Steven Ness (@steveness) reported

    @thebassa2 @CelticFC @Plusnet Ha ha it’s not too bad here actually a lot better than Guyana last year

  • DavidJMS David MS (@DavidJMS) reported

    @Plusnet My 88 year old, housebound mother as had her phone and broadband services incorrectly terminated meaning her care alarm is not working. Your agents advised she must wait 14 days to have her service restored. I need to speak with a manager, I am an authorised user.

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet factory reset firestick as home screen available still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router etc still the same 😒

  • Funkytellum FunkyT (@Funkytellum) reported

    Anything wrong with Plusnet Mobile? Lost all mobile signal and data connection around 2pm walking around Manchester city centre. Still isn't working despite being out of the city and multiple phone restarts 2.5 hours later.