Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/12/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SunnyZhia SunShang 🇪🇺🇮🇪 (@SunnyZhia) reported

    @TwinkleSea0 @liamnorris1001 No there were problems across many ISPs tonight that use Openreach in NI. Others saying in other threads. Someone with PlusNet and another with EE having issues too. Openreach been upgrading infastructure recently so it must be that.

  • BrizzleRocker BrizzleRocker (@BrizzleRocker) reported

    @Plusnet Your contract (BT?) engineers are letting you down. Three no-shows at my elderly mother-in-laws install. We're on the last week of Virgin notice and could lose the phone number. As a customer who recommended you this is very dissapointing.

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today.

  • smokeyburden Mr E. Mann (@smokeyburden) reported

    I couldn't care less about Facebook being down but the Plusnet thing is winding me up now. Is it father's 4 justice again

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet 8am - 8pm - really? Surely a 24 hr service would be better - we are in 2021 and everyone is working from home these days!

  • Plusnet Plusnet (@Plusnet) reported

    @thatfkingguy Hi there, I'm sorry to hear about this. If you're still having the same broadband issues, please send across your Username via a DM so we can look further into this. - Curtis, Plusnet Sheffield

  • mattjslee Matt (@mattjslee) reported

    @Plusnet Hi can you DM me please - have an issue I’d like to sort out. ta

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet outage at home teams calls scheduled and I can’t get through to your team? Tried the troubleshooter which suggests calling you - how???

  • Autist_Writer Darren Scothern (@Autist_Writer) reported

    Trying to order broadband online for my new flat. Plusnet only install Mon-Fri office hours. *cancel* BT want me to commit to paying before choosing an installation date, FFS. *cancel*

  • elizabethberre1 Elizabeth Berrett (@elizabethberre1) reported

    If you’re a student, please never go with Plusnet. My housemates and I have been waiting since 20th September for a router to be delivered. All we are being told is that they’ll send a new one out. No accountability whatsoever to find out what’s happening. Absolute joke @Plusnet