Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 11/21/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris5gd Chris A (@Chris5gd) reported

    @Plusnet Long-term customer here, TG582N router has failing wifi. Speed awful & often needs reboot to connect. DSL ok, ethernet ok. Used to be fine, no recent network changes - it's several years old, do you replace for free with whatever your current FTTC device is?

  • HarbourAdam A742321 (@HarbourAdam) reported

    @virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.

  • 14will14 Breeze (@14will14) reported

    @PaulDAFC @Plusnet I remember there were multiple threads on their forums about this. It's annoying to have to expense a router to resolve their issues though but I'd wanted a dedicated router anyway. I'd probably still recommend phoning them and reporting a fault on your line first

  • acidmag_uk James Barker (@acidmag_uk) reported

    Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.

  • Lou92Mcdonald Louise McDonald (@Lou92Mcdonald) reported

    @nickswimcycle @Plusnet @Plusnet my signal is also down today.

  • _SamOwen96 sam (@_SamOwen96) reported

    @virginmedia I can’t believe as an employee of virgin you fail to spell Internet correctly, not once but 3 times. I’m going to PlusNet.

  • acidmag_uk James Barker (@acidmag_uk) reported

    @bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am facing jitter since morning with plusnet broadband. It is hampering my work from home very heavily and I am so irritated by your service. What the hell you guys are doing. #plusnetsucks #worstinternet #plusnet

  • eleanor_c88 Eleanor ⭐️ (@eleanor_c88) reported

    @RichStaff1 @Plusnet I've been with them for years, never had a problem

  • theginbeaver Eve Marie Ginever (@theginbeaver) reported

    @Plusnet hello! I want to donate some money to charity via text message, but the message won't send. They never have done. Why?! What can I do to rectify this?! I can't donate. Or enter competitions. Or anything thats an additional' cost. Help Me!