Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 03/11/2026 07:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rcclark2022 Rebecca Clark (@rcclark2022) reported

    @Plusnet i signd up and paid for a contrac with you but nw i says there is an issue???

  • julesdaw julie merritt (@julesdaw) reported

    Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • CalumSpires Calum Spires (@CalumSpires) reported

    @Plusnet Any idea who I need to complain to about my Openreach engineer not turning up on my provided install day (today)? I’m switching to you from EE (you advised them, not me) and my service provided by them is due to be terminated this evening?

  • EventsAV Campbell (@EventsAV) reported

    @Plusnet another day without my new sim and all my clients and suppliers cannot call me. This is not great customer service from a company that prides itself on it. Customer services couldn’t be more unhelpful of my situation.

  • SarahJDavid SJD (@SarahJDavid) reported

    @MatthewHewitt84 @Plusnet @bt_uk That’s good to hear. Mine has just this second come back online. Fingers crossed it was just an isolated incident.

  • jamieluke Jamie Luke (@jamieluke) reported

    @Plusnet are you open trying to contact your support for 2 days, currently on hold for 40 mins!

  • lewlew2003 EuroSkeet (@lewlew2003) reported

    @Plusnet Our Broadland is down and won’t come back on! What’s going on?

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Managed to get through on phone and problem solved. Still can’t understand why I can’t set up a new mailbox on line. Your colleague did it for me so now happy!

  • Plusnet Plusnet (@Plusnet) reported

    @padsheff Hi from Plusnet. I've had a gander and can see the connection was down when you sent us the post but glad to see it came back a few hours later. By all means if you are still having an issue, please DM me your username and I'll and another look. James (2) - Plusnet Sheffield

  • julesdaw julie merritt (@julesdaw) reported

    @Plusnet Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.