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Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave
    Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework
    Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexmaceEbooks
    alexmace_ebooks (@AlexmaceEbooks) reported

    Will be speaking to @plusnet's customer services today and become and ex-customer because they provide non-broadband.

  • louise_sarah
    Louise (@louise_sarah) reported

    Shockingly bad service from @plusnethelp @Plusnet who have ignored every single message I've sent them in the past over a month, especially as part of that time their phone lines were closed making Twitter the only way to contact them.

  • GavinSm53447975
    Gavin Smith (@GavinSm53447975) reported

    @Plusnet Plusnet is not reliable. Do not use them! They make repeated promises and do not follow through on them. Avoid at all costs!! Appalling customer service.

  • MuzuGaming
    Luke - Muzu - #MGSC (@MuzuGaming) reported

    @OpenreachHelp They said you have been working on a fault in the area since Sunday and you have estimated a fix by 9.40 but your saying there’s no outage or faults in my area, btw I’m with Plusnet not sure if that helps you look into it more

  • MuzuGaming
    Luke - Muzu - #MGSC (@MuzuGaming) reported

    @OpenreachHelp can you tell me if there is an outage in the Ashington area NE63 please Plusnet down and many other providers too

  • bigmoffs
    Stuart Moffatt (@bigmoffs) reported

    @gwill927 **** em off then laa. I’m with BT. get super fast broadband yeah I pay 40 sheets a month but it’s the most reliable service I’ve ever had. If plusnet don’t value your custom then **** em. **** *****.

  • BrexitResist
    Petra the naughty Girly Swot (@BrexitResist) reported

    It seems that @Plusnet @plusnethelp support services have really gone downhill.

  • black5corpion
    spirit child (@black5corpion) reported

    @Plusnet any idea why my speed is down

  • senecca1234
    Senecca1234 (@senecca1234) reported

    @Plusnet my Internet has been down for a month. You will not fix it refund me the money or let me out of my contract. You are an extortion racket.

  • Npt731
    Nick Thorne (@Npt731) reported

    @plusnethelp @SpotMonkey I'm having exactly same issue constantly dropping out I'm now using my data as I've given up with the CRAP PLUSNET WIFI all I want to do is now LEAVE and go back to sky