Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 12/09/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay?

  • SunsetRainbow Sarah (@SunsetRainbow) reported

    @Plusnet no Internet on and off since yesterday. Please someone tell me why I pay to have such poor Internet 😔

  • FudgeMaths FudgeMaths (@FudgeMaths) reported

    @robotmaths Use a comparison site to see what is available in your area. Be aware some providers have poor customer service. You can then try negotiating if they think you may leave. Not sure if BT negotiate. If not, move providers. I am with PlusNet who usually will negotiate on renewal

  • black5corpion black 5scorpion (@black5corpion) reported

    @plusnet @bt wifi down keeps cutting out and no responce from the bt ownd #plusnet whats wrong with the internnet we pay a fortune for

  • topspong Victoria Sponge (@topspong) reported

    @Plusnet my broadband has been up and down and very slow since the outtage yesterday. I see others are reporting the same. The issue is not resolved.

  • JackalopeMyth Jack Brown (@JackalopeMyth) reported

    @Plusnet Not reliable, still have no service, you are in breach of contract and nobody will answer me

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @Plusnet I tweeted you a couple of hours ago about our internet&phoneline going down. It appears to be planned work but no notification, no warning, no notice of timescales, no compensation. Is anyone actually there today? and what the heck is going on?

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet its now been a full 24 hours without connection. Is anyone going to try to help without automatic replies?

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    . @Plusnet My phoneline and broadband have been taken down this morning without any notice for what appears to be pre-planned work - out phone mast has been taken down. Why haven't you notified me of this in advance, and when is it going to be fixed?

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet Down again...