Plusnet Outage Report in Ashbourne, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Oldfield
(@hanoldfield) reported
@Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?
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Rebecca
(@rebeccalittle73) reported
@Plusnet thank you for showing me how utterly awful you are. No broadband has been connected in spite of confirmation being received late last night! How on earth you run your business is beyond me!
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Plusnet
(@Plusnet) reported
@TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield
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Angharad Parry
(@parry_angharad) reported
@Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.
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Mark R
(@MarkR35197214) reported
@Plusnet morning. Been away for 5 days, got up this morning with Alexa shouting at me that she can't connect to Internet and it appears it's down to all my devices. Checked line and all connections and restarted router and reset it to. No luck. Any ideas. Thanks
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Jane Stuart 🗼⚽️👩🏻💻🍊
(@blackpooljane) reported
Considering switching broadband provider (from Virgin). Whole house coverage (BT?) & good customer service (Plusnet?) are the most important criteria. Any recommendations?
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Plusnet
(@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield
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Paul Newton
(@pnewton84) reported
Had phone line issues, DMed @Plusnet, and by noon the following day an Openreach engineer had visited and fixed the issue. So +1 to Plusnet for quick support 👍
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Faraz Mughal
(@farazhmughal) reported
@pnewton84 @Plusnet Recent experience also and only positive on speed of service!
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Wendy Watkins
(@wengemini) reported
@plusnet we appear to have an Internet outage in torpoint, Cornwall. My router is continuously flashing orange despite multiple resets- please could you check if it is an external problem?