Plusnet

Plusnet Outage Report in Ashbourne, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashbourne, Derbyshire, England 01/30/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pipmadeley Pip (@pipmadeley) reported

    @napoleondynorod @Plusnet @WeAreOpenreach Tried a couple but problem is it's happening so late at night most of the neighbourhood will be asleep anyway. Same reason Openreach haven't sent an engineer when it's actually happening.

  • kmmhannah Hannah (@kmmhannah) reported

    Plusnet are really going to take over 2 weeks to get my WiFi set up…so I’m moving with no wifi..any other providers that aren’t super slow

  • billyb2703 Billyb2703 (@billyb2703) reported

    @Plusnet. Shocking absolute worst provider. Do not go with these thieving charlatans

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet @WeAreOpenreach Sounds silly but do you know if any neighbours are suffering the same issue???

  • robwww Rob (@robwww) reported

    @Hazel_Murphy_ @RichardJMurphy With EE 3G networks being closed down by c.2024, keep an eye on BT owned Plusnet (mobile) their cheaper EE network carried offering should be 100% 2G-4G - if it's not already? 3G not as robust as 2G-4G for many reasons. (Plusnet calls are/ were carried by 3G, not great?)

  • UKSaulGoodman 💙💛Saul Goodman 🇬🇧 (@UKSaulGoodman) reported

    @Plusnet Your customer retentions team service and attitude is absolutely abysmal! Your price increases RPI +3.9% are grossly unfair to the customer. LET CUSTOMERS LEAVE CONTRACTS!

  • The_Buscemis Rick (@The_Buscemis) reported

    @Plusnet I haven't had a mobile signal (calls, texts and internet) all day today in BT8, what's going on?

  • DM27 David Martin (@DM27) reported

    @RichardJMurphy Also Plusnet. Regulators - Good for nothing, (except the service providers).

  • shaunburnett Shaun Burnett (@shaunburnett) reported

    @Plusnet awarding winning customer service you say!? I waited in for our 3rd engineer visit this morning to be told someone had tested line remotely and fault was ok. ITS NOT OK, IT STILL HAS AN INTERMITTENT FAULT!!! It shouldn’t be this hard!!

  • fba_lew Lewis (@fba_lew) reported

    Just want to give a public shout out to @Plusnet and specifically #mattwheeler - he went above any beyond customer service wise and even checked back in to follow up with to check if problem resolved. 🙌🏻🙌🏻 thats how you do it. With service like that, I’ll be going nowhere