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Plusnet

Plusnet outages and service status in Alton, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Alton, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received Jul 3, 6:28 PM GMT+1.
  • 100% Wi-fi (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alton, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

CityProblem TypeReport Time
Basingstoke Wi-fi 6 days ago

Nearby cities with recent reports

Basingstoke

1 recent signals

6 days ago

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience ๐Ÿ‘Ž๐Ÿ‘Ž

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LeoIncorp
    ImDEADasHell (@LeoIncorp) reported

    @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says itโ€™s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

  • RedDyke69
    Red **** (@RedDyke69) reported

    @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of โ€œdo as I say, not as I doโ€ โ€” preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

  • Steve_Hooker
    SteveHooker (also bluesky) ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ #FBPE ๐Ÿ’™ #FBPA (@Steve_Hooker) reported

    @Plusnet please can someone help. Following a no show for an installation on Tuesday. Todayโ€™s engineer M group in behalf of OpenReach couldnโ€™t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

  • A_C_Whitehouse
    Adam Whitehouse (@A_C_Whitehouse) reported

    @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

  • MD_Briggs
    Michael Briggs ๐Ÿ”ฌ๐Ÿ๐ŸŽธ๐Ÿ๐Ÿฆ”๐Ÿบ๐ŸŒฑ (@MD_Briggs) reported

    @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging ยฃ4/mo for a land line that I dont use. Got a better ยฃ20 deal from plusnet - called BT and told them to match it or Iโ€™m leaving - they matched it (nearly) ๐Ÿ‘

  • terminate
    exe | @terminate (@terminate) reported

    Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) โ€” I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

  • MachLoopWales
    MachLoopWales (@MachLoopWales) reported

    @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

  • rjph_author
    Richard Holliday | Author ๐Ÿ‡ฌ๐Ÿ‡ง (@rjph_author) reported

    @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

  • Slimo80
    Stephen Noakes (@Slimo80) reported

    @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.