Plusnet Outage Report in Alton, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Ropley |
Internet | |
| Basingstoke |
Internet | |
| Farnham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie McRoy
(@NatalieMcroy) reported
@plusnethelp @Plusnet So disappointed. Plusnet have made a complete mess of my home move, I've just had to spend over an hour of my day on the phone to 5 different teams and no resolution. No internet, and charged an early termination fee for which I will incur overdraft charges
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Eric
(@Eric13030648) reported
@plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?
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steve letford
(@steveletford) reported
@Plusnet How do I contact Ofgem to make complaint about Plusnet?
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Scott Moore Software
(@SMSoftwareLtd) reported
@MarcAllera Do you think it's acceptable for a new customer's line to be taken over and then no internet service provided for up to 5 days since the transfer? That's what plusnet have done.
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Lord Chaos of Cake
(@CakesChaos) reported
Welp.... this net issue got worse :S Ususal 55/11, was 32/0.6 this morning. NOW 0.00/0.6 @Plusnet STILL waiting for a god damned call back!
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Bibhash Dash
(@bibhashdash) reported
Also, if I'm able to order new services/renew contracts through the broadband provider online account, I should be able to cancel the contract through there as well? It's 2021 and I'm currently sat on hold for the best part of 30mins. @Plusnet
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Amit Gupta
(@finduramit) reported
@plusnethelp Hello Alex Many thanks for your help, i have reported the fault, i also did this same process over the phone few months ago. Internet speed is so bad that its effecting my work and my sons school lessons. We only got 3 months left with plusnet.
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Rob Ferrer
(@robferrer) reported
Our connecting isn't set up yet (thanks to the terrible process @OpenreachHelp force you to go through when moving house), but @Plusnet have been really helpful and responsive when I've spoken to them (which had been a lot!)
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Monica Nieminen
(@monicanieminen) reported
Having been so satisfied with @Plusnet customer service that I feel like saying farewell to a friend when I am obliged to switch to another provider. Their price for another 12 months' broadband + line rental contract was no longer competitive. What a shame.
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Stu
(@stuart_lucas9) reported
@Plusnet is the worst broadband about, thought sky was bad, nope plummet is even worse despite supposedly having the fibre package, shocking @plusnethelp