Plusnet

Plusnet Outage Report in Alton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 01/31/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emma_shone Emma Meredith-Shone (@emma_shone) reported

    @Plusnet I’ve not got any my HD Channels & can’t get by BT Sports back. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.

  • Plusnet Plusnet (@Plusnet) reported

    @GDEwing Hi Graham, I'm sorry to hear about this. If there is anything we can help with, please send across your Username via a DM, along with the issue. - Curtis, Plusnet Sheffield

  • sturitchie2010 #torysleaze #toryscum #torycorruption #palestine (@sturitchie2010) reported

    @Plusnet Thank for the reply but having had two managers refuse to speak to me I’m going to contact (or try to) your CEO tomorrow and raise a complaint to the Ombudsman regarding this matter. Plusnet customer service is hands down the worst ever I’ll also be leaving.

  • rmappleby Richard Appleby 💙 (@rmappleby) reported

    @Plusnet Two questions: 1) What is the ETA for native IPv6 support, and 2) What is the ETA for a FTTP offering? Thanks

  • imcc63 Ian McCabe (@imcc63) reported

    @Plusnet why is my internet down

  • Frakentash DermotMcL🇨🇮🇬🇧 (@Frakentash) reported

    @Plusnet no mobile signal this morning in BN3! What’s happening?

  • AnneMarie7786 Anne Marie Redford (@AnneMarie7786) reported

    @Plusnet my service is getting worse as I near my leave date is that just a coincidence

  • TheKingIsDead9 TheKingIsDead (@TheKingIsDead9) reported

    @Plusnet . Another evening with intermittent broadband issues. What can I do about it? Getting boring having to ring up and speak to someone about it now.

  • DonnaWi49993929 Donna Wilson (@DonnaWi49993929) reported

    @Plusnet I would@like to@cancel my bt sport. How can I do this

  • gemmajones9 Gemma Jones (@gemmajones9) reported

    @Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!