Plusnet

Plusnet Outage Report in Alton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 03/25/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjay_digital sanjay sharma (@sanjay_digital) reported

    @omaromalleykhan Plusnet has a good rep for customer service

  • EllenJones24 Ellen Morley (@EllenJones24) reported

    @Plusnet Hi, I am having trouble with my broadband. I keep getting the message that there are over 100 sessions open. Please can you help. Thanks

  • Heidi_Ciccone Heidi (@Heidi_Ciccone) reported

    @Plusnet help! I have no broadband. Is it my end or yours?

  • redhotsonic_RHS redhotsonic (@redhotsonic_RHS) reported

    My internet is down and won't come back online, and therefore cannot work from home. Ringing @Plusnet but they hang up immediately after putting in all my details due to the pandemic. Tried three times. So, I'm stuck. Thanks for wasting my time, plusnet.

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @Plusnet This is award winning service at its finest, my interface with PN is underwhelming and I still have no BB. You should be ashamed that CS are not contactable by Ticket, Email or webchat. Lots of rhetoric no substance.

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet You lot are 'effin SH*T lying con artists-NOTHING BUT PROBLEMS AFTER PAID **MORE** TO you to upgrade my broadband. Slow speeds, frequent outtages. DONT EVER USE THIS COMPANY!!

  • gdimartino82 Giuseppe Di Martino (@gdimartino82) reported

    @Plusnet you say you are there to help but nobody is really bothering...my connection keeps dropping, it is more the time without internet than with it, this is a joke, what am I paying for...no internet, no customer care...a scam basically

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • Cardlinger Peter Harris (@Cardlinger) reported

    @Plusnet although question 214656792 is now closed, my internet dropped *again* in the last 15mins. This is the third outage in the last 2 months and no-one has explained why I do not have a stable connection. Can you open a new issue or reopen 214656792 and continue to explore.

  • ragledhill Rachel (@ragledhill) reported

    @Plusnet hi there, loyal customer & recently renewed my contract with you as I've always had good service. I am moving house soon & just read that to take my contract with me I'll have to pay, but if I started a new contract I wouldn't. Really disappointing & regret renewing now.