Plusnet Outage Report in Alton, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Alton, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Ropley |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Marx
(@rhatica_gazma) reported
@Plusnet My broadband has been down since just after 5 this evening. There is an orange light flashing on my router. I'm in the N5 area of London. Is Plusnet aware of an outage?
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Pete Nolan
(@nojo1973) reported
@Plusnet WHY are you not answering me ???? BAD customer service @MartinSLewis
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Mel Hedley
(@MelHedley) reported
@Plusnet can’t get through to anyone & the useless bot is going round in a circle. Bb down for 4 days, what temp solution and compensation is available?
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Lisa Jonas
(@CrippleGirl) reported
.@Plusnet how do I get help from a human if the problem I have is that I can't make calls? I can't call 500 as I can't make calls and the chat bot on the website keeps sending to the help page which tells me to call 500. How do I get my problem resolved?
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Katja Hansen
(@HansenKatja) reported
@Plusnet our WiFi keeps cutting off. Is this a router problem or area wide issue? I'm in Moray Scotland
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Plusnet
(@Plusnet) reported
@Polyesterda Hi Florin, I'm so sorry that you've been without a mobile signal for so long. To put myself in your shoes I'd not be able to cope with that. Apologies too that it's took us so long to reply. Could you send a DM with your mobile number please? - Adam - Plusnet Sheffield
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Jac2017
(@Jacdee2017) reported
@Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!
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Cardi
(@GwionCardi) reported
@charliehtweets @adebradley Buy a Xiaomi Redmi Note 10 for £150. Then look at Plusnet's sim only deals and use those prices to haggle your current provider down 💪🏼
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet say they are here to help, no they are not! Took over our broadband on 2/11/2022. After numerous calls it went live on 07/11/2022 for several hours. Has stopped working but Plusnet keep fobbing us off!!
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Livs McDermott
(@LivsMcD) reported
@Plusnet @ClareRevell I don't have a connection so maybe you can help me. Please no jokes