Plusnet

Plusnet Outage Report in Alton, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Alton come from postal codes GU34.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 01/26/2026 04:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tysonpashley mickey (@tysonpashley) reported

    @Plusnet Now about looking after the old customer who have been with you years

  • AngelaT50 Angela Thompson 💙 (@AngelaT50) reported

    @Plusnet just had very good customer experience with Plusnet. I generally find their sales, Comms and technical team members are very good. Hence why we have been loyal customers for over 15 years. Great to be able to acknowledge that in this day and age!

  • marionste Marion Steggles (@marionste) reported

    @Plusnet No this issue hasn't been resolved. It went down Saturday and it's just gone down again. Luckily I have back up facilities

  • BalancingSpider Ollie (@BalancingSpider) reported

    No internet = no Destiny/no stream. **** you Plusnet.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • marionste Marion Steggles (@marionste) reported

    @Plusnet Thank you very much. I noticed it was down again about an hour ago as well.

  • CarlNewby1 Carl Newby (@CarlNewby1) reported

    @Plusnet avoid this company at all costs. Suspended my service after long period in hospital unable to take calls or emails. Offered to pay in full which was refused as I was three hours late. Appalling customer service. No understanding flexibility or sympathy.

  • robjbatchelor Rob Batchelor (@robjbatchelor) reported

    @Plusnet I’ve messaged now, thanks. Aside from it not being mentioned (not in itself an issue, easily missed), any comment on why this is being added as an extra charge? I was mid-contract before, and given it was either £65 to move house or over £200 to leave early, it’s just greed

  • Rhod45560044 Rodduz (@Rhod45560044) reported

    @Plusnet why does my router restart almost every single day without fail. Just sitting there and it'll restart and go through the red flashing then turn blue again. Really annoying!

  • AlexmaceEbooks alexmace_ebooks (@AlexmaceEbooks) reported

    @katie_mace just watched a man who will be speaking to @plusnet's customer services today and we've gone.