Plusnet

Plusnet Outage Report in Alton, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 11/01/2025 04:15

November 01: Problems at Plusnet

Plusnet is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EFrog01 TheRoboticAmphibion. (@EFrog01) reported

    @Plusnet Dogshit ******* trash, go die in a hole, worthless piece of ****. Can't even supply good internet.

  • ShiningMoogie Mariska Nielsen (@ShiningMoogie) reported

    @Plusnet are there problems on your mobile network at the moment? I've got no bars this morning and nor have my local family members either :/

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @cbr1100xxmark Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • finduramit Amit Gupta (@finduramit) reported

    @keavaoloan @plusnethelp @Plusnet It's been such a bad decision really. Internet at home is useless we are having to use mobile data for uploading school homework. Can't believe they can get away like that.

  • CrysTalksVlogs Crystal (@CrysTalksVlogs) reported

    I could never get involved in a virtual TV audience, my Internet cuts out way too often, cheers Plusnet 🙄👍. Would love to know what broadband providers the #SaturdayNightTakeaway audience use lol

  • turkishtabs Matt Tabard (@turkishtabs) reported

    @Plusnet This would be a dream @Plusnet. My mother, in her 70’s, has been waiting since November for you to get her live. Always blaming @WeAreOpenreach for their failings. Absolutely shocking service, hide behind emails when there’s bad news. Avoid this shambolic outfit at all costs. Z-

  • bigteduk Andrew Bedford (@bigteduk) reported

    @Plusnet @plusnethelp do you have an update on the outage across north lincolnshire?

  • keavaoloan Keava (@keavaoloan) reported

    @finduramit @plusnethelp @Plusnet Amit, we are in the exact same boat. I hope you can leave without buying your way out, as it’s unfair when you’ve been paying for months for an unusable service. Wishing you better luck than we have had with our fault questions (they stopped allowing us to upload updates).

  • abigayle_x A b i g a y l e (@abigayle_x) reported

    @EE we’ve got a phone locked to you, will it only work with EE sim cards or will it also work with BT/Plusnet/Asda which use your network?

  • jessparks94 Jessica Parks (@jessparks94) reported

    @RogerOB49 @Plusnet @plusnethelp I'm having the same issue trying to get through on the phone!