Plusnet

Plusnet Outage Report in Alton, Hampshire, England

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The latest reports from users having issues in Alton come from postal codes GU34.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 01/22/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Zizgorzejo Guilherme Maione (@Zizgorzejo) reported

    Switched to @Plusnet and never got broadband active! 10 days offline now and counting. Customer service just juggles you. Engineer booked, No show!!Such a mess!!!

  • EyUpPete Ey Up Pete (@EyUpPete) reported

    @Plusnet is the internet service down in South Yorkshire? I've got kids trying to do live lessons with no internet

  • Hyogs_ Hyogs (@Hyogs_) reported

    @EyeIsAnother That's scuffed, never heard of Plusnet at all, wack

  • natalie31190917 natalie (@natalie31190917) reported

    @Plusnet can you confirm whether there are broadband issues in north west , postal code FY3 please?

  • Madfuncreative caroline Madaher (@Madfuncreative) reported

    Real issues with @Plusnet @plusnethelp WiFi cutting out and poor signal not great for 3 kids in online school and parents working from home. WiFi completely out this morning anyone else got trouble?

  • StevenGumbs Steven Gumbs (@StevenGumbs) reported

    @Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log

  • desauld Des Auld (@desauld) reported

    @plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.

  • kbadger666 Kev Terry (@kbadger666) reported

    @Plusnet disgusting service...shame that your TV adverts don't represent the actual service I get!! I have been waiting for a call back which hasn't happend and now your not taking anymore calls.. I'll be cancelling my contract

  • toodlepipette Kate Armitage (@toodlepipette) reported

    The online support robot tells me to call. As much use as a chocolate teapot. I bet the call centre to sign up to Plusnet is wide open.

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @plusnethelp @Plusnet My internet has been super slow, intermittent for about a week now - today is basically unusable? I've rebooted router etc. what is going on?? (it's taken me ten minutes to be able to tweet this!)