Plusnet outages and service status in Alton, England

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alton, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

City	Problem Type	Report Time
Basingstoke	Wi-fi	9 days ago

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 13 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Steve Martin (@smartin) reported 16 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Jason M Farrow (@jasonmfarrow) reported 20 minutes ago from Basingstoke, England

  .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

• 
  Jez Richens (@jezrichens) reported 21 minutes ago from Basingstoke, England

  Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

• 
  Steve Martin (@smartin) reported 22 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Jez Richens (@jezrichens) reported 34 minutes ago from Basingstoke, England

  @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

• 
  Jez Richens (@jezrichens) reported 35 minutes ago from Basingstoke, England

  @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

• 
  Jason M Farrow (@jasonmfarrow) reported 49 minutes ago from Basingstoke, England

  .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KewCogs (@KewCogs) reported 13 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  alyson (@AlysonAjm) reported 15 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 16 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 18 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  dave mitton (@davmitt) reported 19 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Caroline (@CraftyGirl1460) reported 20 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 22 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

• 
  Edward Grefenstette (@egrefen) reported 23 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

• 
  Oliver Bloom (@OliverBloomART) reported 23 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  Cyberax (@CyberaxUK) reported 24 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?