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Plusnet

Plusnet outages and service status in Alton, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Alton, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alton, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

CityProblem TypeReport Time
Basingstoke Wi-fi 1 month ago

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. ๐Ÿ‘ ๐Ÿ‘

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience ๐Ÿ‘Ž๐Ÿ‘Ž

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AMich55
    AuntieMich55 ๐Ÿ’™ (@AMich55) reported

    @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I canโ€™t leave you!!).

  • kelliemufc
    ๐’Œ๐’†๐’๐’๐’Š๐’† โœจ (@kelliemufc) reported

    plusnet sucks *** honestly

  • rockposer
    Rockposer Dot Com (@rockposer) reported

    It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

  • feeflefifski
    Lynx Floosie FiJ ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ— (@feeflefifski) reported

    Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

  • kanu84
    Kanu Dutt Pathak (@kanu84) reported

    @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I canโ€™t do that unless you want to hear someone coughing instead of talkingโ€ฆ. Could you escalate to someone who can help please?

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

  • leedsbee
    ววqspววl ๐Ÿ‡ฌ๐Ÿ‡งโš›๏ธโšก๏ธ๐Ÿ’ก (@leedsbee) reported

    @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer serviceโ€ฆin the world (although BT, EE & Plusnet are level *******)

  • ClareQ12
    Clareq12.bsky.social- REAL socialists wear masks๐Ÿ˜ท (@ClareQ12) reported

    @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

  • OriginalBigBri
    Bri ๐Ÿ’™ (@OriginalBigBri) reported

    @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?