Plusnet

Plusnet Outage Report in Alton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 12/19/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet
United KingdomFarnham Internet

Community Discussion

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Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tccounselling Tracy Carter (@tccounselling) reported

    @Plusnet HI there my contract runs out in 2.11.22. Do I need to cancel giving notice or does it automatically cease in 2.11.22.

  • SusanRead15 Susan Read (@SusanRead15) reported

    @Plusnet Managed to get someone after 1h15, then transferred and waited for a further 20 minutes. Issue now sorted - I’ve left PlusNet broadband!

  • YvetteBruin Yvette Bruin (@YvetteBruin) reported

    @Plusnet Hi, my bill has gone up by £10 and I’m not sure why. I went online to check the bill but when I click “view bill” I just get a buffering circle and it doesn’t open. Can you help?

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @lipmarty75 @Plusnet @plusnet are scammers/bottom feeders; they promise to provide service on obsolete lines that other providers won't touch, fail to provide service (or lousy), string you along beyond the 14-day legal grace period with promises to fix and then charge you a £200 cancellation fee.

  • irresponsabelle Isabelle Farah (@irresponsabelle) reported

    @Plusnet I'm trying to log in to my account but on two different devices and on one wifi one on 4g it won't load. Is it down today?

  • jane_touil Jane Touil (@jane_touil) reported

    Hey @Plusnet Day 8 no Internet after botched switchover. The last time someone SPOKE to me was last WED. Obvs the CEO of BT has no power to prioritise my case… or there are so many ‘priority’ issues, mine is in a long queue. Not good! Phone still DEAD.

  • Marcie_Hatter Ruth Moss (@Marcie_Hatter) reported

    On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.

  • lipmarty75 Phil #GlazersOut (@lipmarty75) reported

    Why don't @Plusnet do a super fast broadband? Their service is good but sometimes too to stream football. Was gonna change to Virgin Media for 3 times the speed for less but they let me down & the customer service has been shite. Should I stick with the slower reliable Plusnet?

  • lynseybestitch1 lynseybestitching (@lynseybestitch1) reported

    @Plusnet I have a contract with you and the past few weeks the signal has been awful. We can't even all get on the Internet for someone to web browse and another to stream right now. What is going on? ML3 area

  • davedpg David Edwards (@davedpg) reported

    @Plusnet Your service is an absolute joke at the moment