Plusnet Outage Report in Alton, Hampshire, England
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The latest reports from users having issues in Alton come from postal codes GU34.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Alton, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Ropley |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy 🦉
(@Amy_1867) reported
@Plusnet Hello I’ve upgraded from broadband to fibre and becoming active today. However I’ve not been told if it’s been activated or anything. Can you help
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mememememe
(@dontasciime) reported
@Plusnet It's a stupid as **** policy that makes no ******* sense
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Viscount AndrewM 🇺🇦
(@AndrewM83659066) reported
@PaulbernalUK @Plusnet I actually found Plusnet not too bad compared with Vodafone. I sold my shares in them after my experience. They hopeless and don't care that they are. They could be the government.
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Dugan
(@TIKIPODltd) reported
@GreyAlien worse here (plusnet also) - only 25 down and 9 up. Plus get odd random spotty connection issues sometimes which it never used to
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Simon Llewellyn
(@chorlton1) reported
@Plusnet It's not going to make any difference if I DM you because I have been calling you for weeks now just to be fobbed off. I've been with you for years and renewed in April to Broadband Fibre extra. You have never managed to get the speed above 40mb and opened and closed tickets.
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Matt
(@chinmj) reported
Please respond @Plusnet, or else I will be leaving the network tomorrow!
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Poodo_the_Priest
(@PoodoThePriest) reported
@Plusnet Hi. I've recently moved and had a new phone number allocated. I'm having a problem with CallerID not working. *#234# says 'Service Unavailable', but it is checked on my account. Can you help?
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'Lee
(@x_elx) reported
@Plusnet hi, my Internets been down for 24 hrs now in cv37, I'm running out of data and need contact with my family for medical reasons. Can someone please help
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top banana !
(@caz90210) reported
@Plusnet hey is there an outage in Tipton dy4 area? Husbands phone says he has no sim installed?
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Jake Birkett - Veteran Indie
(@GreyAlien) reported
Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.