Plusnet

Plusnet Outage Report in Alton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 12/03/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet
United KingdomFarnham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rehankayanii Rehan Kayani (@rehankayanii) reported

    @Plusnet @Plusnet your service is so rubbish and it's been almost year now you been promising to come and fix but it's all just talk and talk your advisor promised me that u will send an engineer but still nothing and then you closed my case my internet keep crashing and I hate you now

  • bpcooper36 Ben Cooper ‘BC1’ (@bpcooper36) reported

    @OpenreachHelp First Christmas and Boxing Day off for over 10years. My job is a more stressful than ever at the moment. Kids presents WiFi dependant. No WiFi since Xmas eve. S10. Kids home schooling first week of January. Broadband with @Plusnet. Please help.

  • johnae111srcou1 john@ae111sr.co.uk (@johnae111srcou1) reported

    @Plusnet It would be nice if you could fix my broadband problem. No connection for two days

  • louwal2709 Lou (@louwal2709) reported

    @plusnethelp plusnet broadband is off line permanently in Hx3 0uh & no available help online or phone support

  • CaseyYo57493159 Casey Young (@CaseyYo57493159) reported

    @johnae111srcou1 @Plusnet I’ve had no connection for 3-4 days. They r saying that an open reach engineer broke something in the box at the end of the street but it seems I’m not the only one whose plus net broadband is down. It’s ridiculous.

  • A1exB Alex James (@A1exB) reported

    Been 2 months and have never received my plusnet reward card. Can you help please @plusnethelp

  • luchlaOnYt Luchla💫 (@luchlaOnYt) reported

    plusnet internet is the worst thing to ever exist

  • JohnGPlays 69Pixels (@JohnGPlays) reported

    1/4 So Plusnet. A family friend has a partner who is with Plusnet. Her partner has throat cancer and is unable to talk properly so when he rang them to ask for help with an issue.......... Firstly he was told they cant understand him, his partner took the call and explained that-

  • JohnGPlays 69Pixels (@JohnGPlays) reported

    @Plusnet If you make a call to customer care i assume the call is recorded? If so can a customer request a transcript of that call under the GDPR?

  • MikiwaltersG Michelle Walters 🐯 (@MikiwaltersG) reported

    @Plusnet thanks for completely messing up your supposed ‘discount’ for bad internet service meaning that due a ‘billing issue’ we now have no internet service at all on Boxing Day. We’ll be heading back to BT as soon as our contract is over.