Plusnet Outage Report in Alton, Hampshire, England

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

• 
  Steve Martin (@smartin) reported 6 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 9 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Jez Richens (@jezrichens) reported 11 minutes ago from Basingstoke, England

  Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

• 
  Jez Richens (@jezrichens) reported 13 minutes ago from Basingstoke, England

  @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

• 
  Steve Martin (@smartin) reported 26 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Jason M Farrow (@jasonmfarrow) reported 33 minutes ago from Basingstoke, England

  .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

• 
  Jason M Farrow (@jasonmfarrow) reported 42 minutes ago from Basingstoke, England

  .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

• 
  Jez Richens (@jezrichens) reported 50 minutes ago from Basingstoke, England

  @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G. (@rr123xx) reported 9 minutes ago

  Absolutely shocking service from @Plusnet. You were dealing with my complaint and then you’ve suddenly started ghosting me. Shocking service.

• 
  John Lyons (@johnlyons40) reported 10 minutes ago

  @Plusnet hi I can't setup my plusnet emails on my new windows 11 computer. Outlook setup assumes my email address is my username. any help appreciated

• 
  Stefan (@SenorStefan) reported 11 minutes ago

  @Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue

• 
  Gwen Stow (@stow_gwen) reported 11 minutes ago

  @Plusnet my broard band is not working

• 
  The Shearded One⚔🙂 (@sheard82) reported 13 minutes ago

  @rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund

• 
  Greg Wright (@greggwright21) reported 14 minutes ago

  @Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.

• 
  Vortex_of_truth (@Vortex_of_Truth) reported 15 minutes ago

  Drop outs tonight from @Plusnet. Again. Never going back to them once I'm finally released from my 2 year sentence with them.

• 
  Tripe_Writer (@Tripe_Writer) reported 16 minutes ago

  @DerylLynn @Plusnet Similar problem here: Since Broadband upgrade, our panic alarms only work one way: the care people register that there is an alarm, but can't hear us, so they have to ring our phone. I understand that's a common problem

• 
  Brendon Rogers (@brendon_rogers) reported 21 minutes ago

  @Plusnet do you have service problems? We have an outage, and I see reports on Downdector

• 
  TransferMan2025 (@Transferman2025) reported 25 minutes ago

  @Plusnet This isn't an issue that can be resolved via the member centre. My broadband speeds are consistently below the minimum guaranteed (500mbps) and I would like to discuss the termination fees as they are extortionate when you are in breach of contract