Plusnet outages and service status in Alton, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Alton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 3, 10:54 PM GMT+1.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alton, England
The most recent Plusnet outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 5 days ago |
|
Basingstoke
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Steve Martin (@smartin) reported from Petersfield, EnglandPraise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Steve Martin (@smartin) reported from Petersfield, EnglandPraise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jez Richens (@jezrichens) reported from Basingstoke, EnglandAnnoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Prof Neil Martin (@ThatNeilMartin) reportedHey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.
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Melissa (@MelissaByJovi) reported@Plusnet @ThatNeilMartin They asked for an email address. Your lack of email/ticket support is a major reason we left you.
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GromitFoxZero (@gromitfoxzero) reported@whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL
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Rob Dyson (@dysontour) reported@amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.
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Sinead 🏳️🌈 (@hangrenade86) reported@Plusnet is there an email contact that I can use to cancel my order?
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NMP (@NDP2022) reported@Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.
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Nicky Robson (@Nicky_Robson) reported@plusnet of all the organisations I've had to deal with after my father's death you have been the worst. No dedicated bereavement team, no sensitivity & unhelpful in the extreme. Why do you make a stressful & upsetting task so hard?
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Liz (@Liz14752830) reported@TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?