Plusnet

Plusnet Outage Report in Alton, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 02/01/2026 13:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @Plusnet Looks like you opened an account for someone who has not lived at an address and the person paying for the account can't cancel it ???

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @plusnet trying to cancel an account for someone who left their property in February as they have Alzheimer's - not a very understanding company to deal with.

  • JON_D84 Jon D (@JON_D84) reported

    @ShineyCat @plusnethelp @Plusnet Counting down the days until we can leave for the same reason! Terrible service!

  • KevinDann Kevin Dann (@KevinDann) reported

    @nigelstreet @HA11NNH @SpaceX My house had satellite installed by previous owner. V expensive & terrible latency. Now have 4G mobile broadband from EE as discovered signal here pretty good (other networks not good). Unlimited data, less than £40/mo & faster than plusnet fibre in old house.

  • MrHiggins_art Mr Higgins (@MrHiggins_art) reported

    Today I should have been connected to the net but @Plusnet has disconnected my neighbour and directed my new number to them. Customer service didn't listen to me so now I'm sitting with no internet. No Netflix tonight 😢

  • paul__hilton paul (@paul__hilton) reported

    @Plusnet Liverpool internet been down all day ... Any idea how long it will be out for?

  • ydrol ydrol (@ydrol) reported

    Internet Outage: Both my mum (Plusnet/SW London) and I (Zen/RTW) had internet outages last night and failover protection kicked in. I suspect it was Google DNS Issue - as I've configured it on both.. Might switch back to local

  • julian9302 Julian Barnes (@julian9302) reported

    @Plusnet Hi, Since renewing my broadband with you the connection speed has gone down from 6mbps to an average of 1.5 mbps , rebooted etc but still slow speeds . Julian

  • 101ukPs Paul Soames (@101ukPs) reported

    @Plusnet hi new customer here, my service has been active since last week but I still can't download the McAfee software. The link says it's not ready to download yet?!

  • DW_1976 David West (@DW_1976) reported

    @Plusnet Internet still down in DH7. Please can thus be looked into and resolved asap.