Plusnet Outage Report in Alton, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Fleet |
||
| Ropley |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bindi Pandya
(@binderella1) reported
@plusnethelp Hello. I’m confused that plusnet aren’t willing to look in to my poor WiFi or to assist? The instructions are not adequate, they just say “change the channels until you find the best one for your house.”. I should not have to pay for third party equipment to get adequate WiFi.
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Plusnet Help
(@plusnethelp) reported
@schwoike Now Broadband use the Openreach Network, so they will let us know that you are switching. I would still recommend contacting our Customer Options team to let them know - but it should not be necessary to do so. Jess - Plusnet Leeds
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Jill Winchester
(@jillywincho) reported
@Plusnet @Plusnet if you’re part of the BT family why do I have pay £200 of charges to go to BT when your service doesn’t work? Also asked to throw away the modem or sent it back- surely there is a more green way of re-using modems. #poorcustomerservice #daylightrobbery
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Plusnet Help
(@plusnethelp) reported
@CliveStar01 @Plusnet Hello, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to leave Plusnet. Unfortunately, we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best - Beth Plusnet Sheffield
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Plusnet Help
(@plusnethelp) reported
@binderella1 Thanks Bindi. I'd recommend that you try channel 6 for a few hours and then run through the above steps if the connection problem persists. Regards, Emily Plusnet Leeds 🌞
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William Vernon
(@William88147221) reported
@plusnethelp @Plusnet very unhappy with your treatment of customers, just another company who doesnt appreciate customer loyalty, this is the last time I try to resolve before the Ombudsman is involved
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BLACKBEARS
(@blackbearsmusic) reported
@Plusnet @plusnethelp terrible service and shocking ‘support.’ Wish if never left previous provider.
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Plusnet Help
(@plusnethelp) reported
@salmuirAdogaday Thank you Sally. I'm sorry that it brought up an error message initially - I'm glad to hear that it's working now. Please let us know if you have any further problems. Regards, Emily Plusnet Leeds🌞
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Chris
(@cjkgal) reported
@notsupermum @virginmedia Plusnet are great. Great customer service.
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Ian Hines
(@iankhines) reported
Plusnet is there nobody dealing with TV support been on hold for the best part of 45 minutes