Plusnet

Plusnet Outage Report in Alton, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Alton come from postal codes GU34.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alton, Hampshire, England 01/19/2026 13:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomRopley Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • m79277893 Marti Myo (@m79277893) reported

    @Plusnet if I can’t call you, and you don’t answer direct messages, how do I contact you? I’ve not had a mobile signal for 48 hours. URGENT as carer

  • Plusnet Plusnet (@Plusnet) reported

    @Gilliwater Hi there Mat, I'm really sorry about the issues with this, we have indeed had some teething troubles with Norton but that's due to get fixed today. Apologies again for any hassle. - Adam - Plusnet Sheffield

  • Sophie71847282 Sophie (@Sophie71847282) reported

    @Moztunes @Plusnet Hey! I tweeted you a year ago about a song I heard in Morrisons and I still cannot get it out of my head but cannot find the title! Could you please help me!?

  • whoareyou_64 S (@whoareyou_64) reported

    How come my cheapest upgrade for 3 GB sim with @EE is £21.50 p/m, yet I can get the same gig with @Plusnet for £7 p/m ? and.....Plusnet uses the EE network ? total rip off & no brainer really. Sorry EE you have lost a long standing customer #EE #Plusnet

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent

  • HighgateBill Bill (@HighgateBill) reported

    @Plusnet Hello; I recently switched my mobile service to Plusnet. However after experiencing numerous dropped calls I contacted your customer service department today and was surprised to be told that this is caused by a defective mast which has been faulty since November 2021!

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet when I received yet another incorrect bill with the incorrect discount being applied, when I complained to customer services who were totally indexable and refused to put me through to a manager, telling me I would have to pay this bill and the credit for wrong billing

  • mrshamus22 Shaun Gibbs (@mrshamus22) reported

    @Plusnet So 2 days later and still not even a hint of a response! What is going on with @Plusnet support??

  • Welshpsycho Mark Barnfield (@Welshpsycho) reported

    @Plusnet No phone all day internet on and off ....Called in told planned maintenance but yet no warning of this at all ....phone still not useable two lines in same household down ... Why not tell people about it missed very important calls today both of us ...As bad as iD!!!!

  • zhadnost Thomas Kenyon 🇪🇺 (@zhadnost) reported

    @DanToTheFuture_ Yeah, I used to be on Plusnet mobile. Only problem I had with them was finding out shortcodes didn't work. Annoyingly thanks to an airport parking service it cost me £80 to find this out.