Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 12/04/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mikewiow MikeW (@mikewiow) reported

    @TPLINKHelp Quick update: had to turn off the wireless in our @Plusnet Hub1 router (advanced settings), but the Deco M5 units appear to be working a treat 😎 High hopes for more consistent connectivity 👍

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet you owe me £12 because I've had to use a BTWiFi hotspot to connect this evening. Your wifi keeps dropping and it's nothing to do with our laptops, phones, tablets etc and our router shows a strong signal but only an intermittent connection from you but brilliant from BT.

  • Dc7073Bloss Blossom (@Dc7073Bloss) reported

    @Plusnet I've been with you for well over 5 years, and no one told me when I renewed my contract each time I could have been offered a new Hub 2 Router. I'd very much like a new one as a loyal customer.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 had same **** from Sky, I did that in writing & said the same 'don't do it, I see you in court' as. I'm saying to @Plusnet. @virginmedia

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 I did call @Plusnet to give a month's notice. They didn't like it & haven't processed it & ends on Friday. Thankfully I also put it in writing a few times so not having their ****. There is no law to say you can't give notice in writing. @virginmedia

  • BlueMeetsWhite Blue Meets White (@BlueMeetsWhite) reported

    @Plusnet No. Already spoken to customer services so no point. There is no “it does seem like” about it. You’ve taken MORE than long enough already and still we are no further forward.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet Anywhoo, on day 3/4 of a very slow wifi, I am trying an experiment by investing in an hour with our local BTWifi hotspot and everything is absolutely fine! But I don't want to have to fork out ££s when I should have reasonable coverage. So @Plusnet, what's going on this time? 2/2

  • stippish Håår we go (@stippish) reported

    @plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Hi I've got a SIM only plan with you. I've upgraded to a phone with 5G but I never seem to get anything except 4G despite being in a 5G area, is there a setting I need to change maybe?

  • danpotter31 Dan Potter (@danpotter31) reported

    Broadband provider of the people @Plusnet … My contract ran out in July 22. This was intended on my part as I was getting Virgin as newly available in the area. Text from PN says either renew or get someone to take over line and we’ll cancel contract automatically…