Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 02/04/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rogers_neil Neil Rogers (@rogers_neil) reported

    @Plusnet Been getting slow speeds and drop outs for the last 3 days. Router rebooted. Today on speednet I was getting 50 & 56. BT I got 60. I cant get a connection to the service page to see if any issues in my area as it times out. Is this a plusnet issue or my home setup

  • GregorBuick Greg B (@GregorBuick) reported

    @Plusnet can you help explain to me why the guaranteed minimum broadband speed I was offered was 61Mbps. But when I log in to my broadband account on your website its now only saying estimated download speed of 41-46Mbps, which is what I'm getting. (1/2)

  • LiamHumpage Liam (@LiamHumpage) reported

    @Ofcom Thanks for this! Does this include wifi as @Plusnet support state they are providing the min guaranteed speed to the router, but the wifi is the issue They’re not really willing to help with the wifi issue either

  • JamesSa07747803 James Sanderson (@JamesSa07747803) reported

    @Plusnet text agent help and you reply saying will receive a call. Instantly got a call that didn't even ring a quarter of a ring and they hung up. 1mbs for nearly 2 weeks now spoke to offcom with screenshots of every day 3 daily speed tests on 3 sites

  • Plusnet Plusnet (@Plusnet) reported

    @hazzajunk Good morning Harry, thanks for your message! I'm sorry to hear that you're having trouble with your Plusnet sim, I'm sure this must be really frustrating for you. Other than over the phone, reaching us on this platform would be the next best thing to do. -Dale - Sheffield

  • LiamHumpage Liam (@LiamHumpage) reported

    @Ofcom - what’s the regulations around wifi speeds? With @Plusnet fibre 145 (guaranteed 80mbps). Wifi speeds drop lower than 5mbps at peak times. Support team are useless. Ethernet speed is fine Been advised to buy a mesh network or run a cable around my house at my own cost 🙄

  • dresdeb Beccy Dresden - @dresdeb@mastodon.social (@dresdeb) reported

    @Plusnet As I tweeted last night (?not shown in your reply?), it only lasted a few minutes this time. No obvious cause at this end though - usually when I have issues with your product, I lose service completely, but this time it just slowed to a crawl, with router looking normal.

  • ExploreGeoff Explore with Geoff (@ExploreGeoff) reported

    @Plusnet So you're putting prices up too? Yea I know, it's in the contract. It's frustrating because all companies are doing this, yet my income is going down. Most people are worse off than ever while huge companies put prices up & many are making record profits. #pricehike

  • STittayz SugarTittayz (@STittayz) reported

    @EVPuzzle @maxsec @TalkTalk Plusnet are terrible. Just as bad as talktalk. They are not what they used to be.

  • LizzieAnnS91 Elizabeth Snell (@LizzieAnnS91) reported

    @Plusnet hi our internet keeps cutting out every few minutes. Are there any known issues?