Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 01/13/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet so over 8 months ago you promised me an £18 refund, i am still waiting then you try to blackmail me into saying you will put that on hold until my problems with broadband are resolved They are still unresolved as are my landline issues! pleased my contract is up soon

  • ZeldenOSRS Zelden (@ZeldenOSRS) reported

    @TalkTalk Totally unacceptable to not notify affected customers directly. There is FIFTEEN HOURS of planned maintenance in York and it's taken looking up the network status to find out about it. I was with @Plusnet for 4 years and had nothing like this.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Just reset again, this is utter rubbish, no idea why I resigned a 18 month again with you all. And I know it's more than likely the router because it is an old piece of crap, but hey only new customers get the new hub right? Disgraceful.

  • 6mapz JT 🇿🇲 (@6mapz) reported

    @jcolesnotes @Plusnet one of your customers ft is always reconnecting pls help 😪

  • MarieTFraser Marie T Fraser (@MarieTFraser) reported

    @Plusnet seriously trying to find answers to questions on your site if a bloody nightmare. Do you think I’ve all day to trawl your site Even online support is crap the computer does hasn’t thought about my question therefore there is no answer the computer says NO

  • TheRuntOf RuntOfTheLitter (@TheRuntOf) reported

    @Plusnet 4 phone calls not able to be received today and 2 ‘calls failed’…and I’m in zone1 of London. Any help or should I leave you and find a provider that can provide?

  • greiang Angus Greig (@greiang) reported

    Poor show @Plusnet & @BTOpenreach1 . I’ve now been without broadband or home phone line for over a week. I’m severely regretting my decision to try to swap provider. “we’ll do you proud”…not this customer you haven’t. Sort it out now, or I will pull the plug on changing

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    Hi Plusnet, I'm fed up with your lousy customer service three times I've been promised a certain person would phone me back regarding compo on your mistake and again they have not. It's an utter joke.

  • steviepattisond Told You So (@steviepattisond) reported

    @Plusnet I signed up for a further 18 months, you offered to send me a new homehub and then bill me for sending it? No mention of this when we ran through charges. Am not a happy customer.

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 If you do, please make sure to include the name of the account holder, the account username, the full address of where we're providing a service to and the telephone number which we are providing the service on. -Tony Plusnet Sheffield