Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 12/07/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Calico_UK Calico UK (@Calico_UK) reported

    To follow up @Plusnet @plusnethelp we've spent 1 hour and 7 minutes on phone (inc placed on hold 3 times) re a simple technical support issue, to be told that we'd likely have to wait 24-48 hours for the ticket to be read by the support team there, never mind get a resolution.😝

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough

  • potatoman_96 Jack Noble 🏳️‍🌈🦊🇪🇺 (@potatoman_96) reported

    @f1word PlusNet's speed are decent and reliable where I am, but the router is awful and the customer support has gone downhill over the last couple years.

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    One month since yet again raising an issue with @Plusnet @plusnethelp and still no response, shockingly bad customer service, Trying once more, before I cancel my direct debit

  • fxckingcringe katie (@fxckingcringe) reported

    @Memeulous @OpenreachHelp I use Plusnet which are rlly good customer service

  • rustacle Russell Upton (@rustacle) reported

    @Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.

  • avandyc Andy Cowan (@avandyc) reported

    @Plusnet @plusnethelp hi there. One of my neighbours is vulnerable and relies on he phone line for a personal care alarm. She has found it difficult to get through to report a fault and she currently has no cover for the care alarm. Can you help?

  • ChimericalCal Cal (@ChimericalCal) reported

    Pro Tip: Don’t use @Plusnet. Their fibre optic broadband won’t even load a 3-minute video without it buffering and you can’t get through to their support team. Pass it on.

  • ray_connolly ray connolly (@ray_connolly) reported

    @Plusnet 7 days without an internet service #shockingcustomerservice

  • Calico_UK Calico UK (@Calico_UK) reported

    If there's anything can be done to speed up @Plusnet @plusnethelp support requests we'd be grateful - the domain is in your DMs. The customer just requires access to his domain control panel/email service.