Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 01/16/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet I'll check when I am home later. Looking into my billing. Had a new contracts on 10th June @£25 and immediately had the price increase, I never paid that rate. It wasn't what I expected,

  • oldmangaming78 Phill owen (@oldmangaming78) reported

    @Plusnet hello my bt app has stopped working and I have a message saying I need to upgrade my sports package , I was watching bt sport on Tuesday with no problems , can you help please

  • Plusnet Plusnet (@Plusnet) reported

    @philunwin Hi Phil! Sorry to hear this - we're not aware of any issues with the website. Have you had any better luck with this this morning at all? - Jess, Plusnet Leeds 🌻

  • rohithtr rohith (@rohithtr) reported

    @Plusnet You rendered me slow bandwidth for 1 week when I am working from home and in compensation your tech. just offers me 5£. Not happening. Am quitting!

  • Plusnet Plusnet (@Plusnet) reported

    @stoofer2 Hi there! Sorry to hear about this. I can see this was due to an incorrect password being stored in the router and this has been resolved. If there is anything else we can help you with please don't hesitate to let me know. - Jess, Plusnet Leeds 🌻

  • macthenaif1 macthenaif (@macthenaif1) reported

    @Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.

  • JoeSmiths16 Anabel Kane (@JoeSmiths16) reported

    @8dc6 @Plusnet I had similar experience on my account when I lost my tokens i contacted support for two weeks they couldn’t help until I was referred to ~**cyber_1check** on Instagram they recover my token and they are expert in retrieving of account

  • 8dc6 David Colligan (@8dc6) reported

    Hi @Plusnet my SIM card hasn't arrived. My account has been ported over to Plusnet, but I am unable to make a call to speak to customer service as I don't have the SIM card. This situation reminds me of 1960s song There's a Hole in My Bucket by Harry Belafonte. Please help ❌📞

  • Plusnet Plusnet (@Plusnet) reported

    @McWojjed Hi Roger, I'm sorry to hear you're having issues with your email. Can you please advise what specifically is happening when you're trying to access your emails through webmail? -Tony Plusnet Sheffield

  • RobTCollins Rob Collins (@RobTCollins) reported

    @Plusnet Hi, I've just ordered and paid for a sim contract. Wrong address in confirmation order. Called customer services to change it but no help and won't change it UNTIL it's arrived at the wrong address!? Is this correct?