Plusnet

Plusnet Outage Report in Aldershot, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aldershot, Hampshire, England 12/08/2025 08:45

December 08: Problems at Plusnet

Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ahpadt Alex (@ahpadt) reported

    @Plusnet I was asked what certain characters of my password was when authenticating with your (very friendly) support team. Does this imply my account credentials are stored in cleartext? This is a huge security risk. cc @haveibeenpwned @troyhunt

  • JohnWil12559159 John Wilson (@JohnWil12559159) reported

    @Plusnet Changed from BT for plusnet. Had nothing but problems. Router is nowhere near as good. Keeps dropping out of signal. I thought it would be as good as BT being owned by them. Speeds guaranteed the same, but simply doesn't work well. Too unreliable.

  • BeanTafkab tafkab (@BeanTafkab) reported

    @Plusnet is there anyone who can help me get a line fault sorted out for my elderly parents - they don't use mobiles to be able to report it?

  • suedepom Sue de Pomerai (@suedepom) reported

    @Plusnet. We are in Greece and we’re told we were still able to use our data, make calls and send texts. We have no problem with data making calls but, although we can text people in the UK, texts to Greek mobile numbers are not getting through. Help please.

  • Mcb100 Mark Blair (@Mcb100) reported

    @Plusnet Getting fed up of waiting now. Three cancelled open reach appointments to apparently change a broken port for the broadband to be turned on in our home. Yet the previous owners had perfectly fine broadband. Yet when I call you just keep telling me to wait.

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet It doesn't clear anything up already from clarifying you've messed up my account for months. Soooo,I would like a link to raise an official complaint,not a ticket you have raised,a written complaint i have made,pointing out everything that's gone on.

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet I called on saturday about a few issues regarding my new contract and account which still has not been sorted

  • mlunnie78 Michael Lunn (@mlunnie78) reported

    @adamwillbye @Plusnet Cant believe you're still having issues mate! No Internet for how long.....

  • doodlemug sally robinson (@doodlemug) reported

    @Plusnet why does my wifi keep dropping out and not work in the bedroom directly above the router? Only been with you a few months and its getting beyond a joke especially having to work from home how do i cancel my contract im beyond annoyed!