Plusnet

Plusnet Outage Report in Alcester, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alcester, Warwickshire, England 11/20/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • srtnash_lee Shirley lee (@srtnash_lee) reported

    @Plusnet is there a problem with service in so45

  • RealXwisdom Samuel (@RealXwisdom) reported

    Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet

  • mrparker666 Simon Parker (@mrparker666) reported

    @ejames500 @Plusnet personally I'd stick with Plusnet. they are all just as bad. Vodafone screwed me over last year it took hours to sort out. TalkTalk had the worst online rants last I checked. And I'm sat here with no broadband trying to get through to them though, it's generally reliable.💤

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet I seek compensation for the appalling 24 hours I have just experienced. You do not have a method of complaint except by phone, hence these tweets

  • tonynic02397077 tony nicholson (@tonynic02397077) reported

    Using phone as wifi hotspot as plusnet gone tits up since 1pm, very very slow

  • jemma_jo_ Jemma-Jo Baker (@jemma_jo_) reported

    @Plusnet @plusnethelp bd ordered 23rd nov, blamed bt,not one call, email,smoke signal,4 update,called everyday for 12 days to be told the same BS over & over again. 3 little boys are going without presents this year thanks to your BS & no existent CS

  • SimonPa22712866 SimonPaul (@SimonPa22712866) reported

    @Tim_JC @TeaFromTheManor @Plusnet Their customer service is a disgrace. The customer helpline is literally a recorded message saying that they are not accepting calls and you should try again tomorrow!!!! It was the same message yesterday!!! I just want to speak to someone about my broadband. #plusnet

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.

  • _elliottxo ally...💚 (@_elliottxo) reported

    @Plusnet @plusnethelp I’ve come home and seen that my broadband had no connection. Tried to see if there’s a service problem and there’s no signs of a problem! Any help would suffice please