Plusnet Outage Report in Alcester, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Plusnet
Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ruda
(@RichardRuda) reported
@Plusnet Plusnet support advise that between 50-100 locations are down in Colchester and the estimate repair is 18 hours. No redundancy. Totally unacceptable in 2022
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Amy Meredith
(@AmyMere71665036) reported
@Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Thanks Alex. There seems to be an accessibility problem occasionally to this router on occasion. Wonder if it's because the number of broadcasts in the area is so high (bit annoying to have another one, that seems to serve no purpose, taking up space to be honest).
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Hazel
(@littlemsgooner) reported
@Plusnet when is the mobile service going to be fixed ? day 2 without service & it's the same for EE the other company that BT owns 😤
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blessgirlmika🔥🇯🇲🇯🇲🇬🇧🇬🇧🇯🇲🇯🇲🇯🇲🇯🇲
(@Kamikamanning) reported
@Plusnet we in Sheffield don't have any internet, my husband works from home so that's a big problem. He's currently fixing things around the house and driving me crazy with the noise. Hellllllllllllllllllllllppppppppppp!!!!!!!
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A P
(@ProfPilk) reported
@toomuchsand @Plusnet They seem to only have 3G roaming and many countries are turning this system off. This is what I eventually discovered was my problem in Germany. Calls and texts still work, but internet was not usable.
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Cristina Muntianu
(@CristinaMuntia1) reported
@Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!
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Ian Lidbury
(@IanDEALidbury) reported
@Plusnet Broadband issues in Totley, S17. Temperature related?
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Plusnet
(@Plusnet) reported
@AmyMere71665036 Hi Amy, I'm so sorry to hear that, that's not the level of service we expect from our advisors. If you don't mind sending a DM with your username and some more information on what's gone on, I'll give you a call and do everything I can to make this right. - Cal, Plusnet Leeds
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Josh McDermid
(@JoshuaMcDermid) reported
@Plusnet Please can you advise what my termination fees would be to leave? I'm not happy with the slow support and that I'm paying for internet that I'm not getting and having to use mobile data.