Plusnet Outage Report in Alcester, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Plusnet
Plusnet is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Sarah81794915) reported
@Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.
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mark d
(@markjd84) reported
@GlennLyons2 @Churchill It seems to be a relatively new thing to basically remove any human customer service, to the point where if you don't want to upgrade or spend more money they aren't interested. I tried to cancel @Plusnet a few months back - literally couldn't. In the end I stuck with them to ...
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Mr Lawrence 😷
(@LMac1970) reported
Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.
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Katy Taswell
(@ItsTaswell) reported
@Plusnet Have tried all tips and have had no problem with the router in the position it has been in previously. Anything else I can do? Not happy with the switch and have already finished the cooling off period so now tied in.
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Simon
(@Spotter5) reported
@Plusnet are your servers down in the York area? Just lost internet
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Dr No
(@Darren26442266) reported
@bt_uk Sort out PLUSNET. You own them and yet there services are slow. Rivals offer speeds over 100mb.
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venugopal
(@ven025) reported
I need an answer for this problem dear @plusnet
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Emma
(@EmmaLouLou92) reported
@Plusnet I have been without Internet on my work laptop for 4 days now, I spoken to someone over chat but their 'changes' have done nothing, I only joined on the 4th August, this service is totally unacceptable, I am doing my masters and I need Internet!
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Marc Schmitz
(@MarcSchmitz18) reported
@Plusnet Hi Anoush, yes we’ve done the problem shooting many times to no avail. We’re having 20 minutes Internet then nothing for 20 minutes… and repeat! I know you said you’re giving me the maximum speed for my package but I question what is the package worth if we can’t connect?
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Plusnet
(@Plusnet) reported
@ItsTaswell If you can't test a device via Ethernet, the remaining steps I provided should still help improve your connection. -Tony Plusnet Sheffield