Plusnet Outage Report in Alcester, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Darren Summers
(@Scask) reported
from
Cookhill, England
@plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@TonyJohnOShea Hi there @TonyJohnOShea, thanks for letting us know you have a problem with your internet connection dropping. I get how so annoying and frustrating this is for you and want to get it sorted. Could you DM me your plusnet username so I can get it fixed? -Mike.P Sheffield
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J Brown 💙💛
(@MadgeOrrity) reported
@AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.
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Jim Smith 💙
(@curzonparkboy) reported
@Plusnet Hello Guys My issue is still unresolved even after messaging you Not sure that I would be able to recommend @Plusnet customer service 🤔
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Lesley Jones
(@LesleyAJonesx) reported
@Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.
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Fred
(@froddd) reported
@Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?
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Plusnet
(@Plusnet) reported
@ironfoxuk Afternoon Jonathan! I'm sorry for how long it's taken to reply. We’re making some changes to our mobile services. This means Plusnet SIM-only plans are no longer available to new customers. If you’re a Plusnet Mobile customer your service will continue as normal. -Matt, Sheffield
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Lydia Harrison
(@lydimoo) reported
@kit2kat @Plusnet So 24/7 support would mean their staff have to work longer, this means they get paid more, potentially overtime/antisocial hours, which is more expensive, which then in turn will put your bills up. I think 8-8pm every day is alright!
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Naz
(@naz2012) reported
@ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.
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k
(@Yapoo936) reported
.@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.
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Christine Kennedy
(@ChristineK1968) reported
@Plusnet Trying to cancel mobile account but calling just leads to you hanging up. No other options. Not the first time trying.