Plusnet

Plusnet Outage Report in Alcester, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alcester, Warwickshire, England 02/13/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hiltigun6 hilton (@hiltigun6) reported

    @Plusnet bloody hopeless so much for excellent customer service,been trying 3 times on hold for over 30mins to get through why don't they have an email response?🤬

  • jennie_grimwood Jennie Grimwood (@jennie_grimwood) reported

    @Plusnet why have I been charged for making phone calls when I don’t even own a landline and never have…

  • swolough Seamus O'Loughlin (@swolough) reported

    @Plusnet "Whatever you need our help with, we’re here to give you a hand". 35 mins on hold waiting to speak to someone - certainly doesn't feel like great customer service.

  • ladyjardine Irene Jardine (@ladyjardine) reported

    @Plusnet here in Glasgow and service has been dropping constantly, it 3pm and it dropping again, last night it completely gone for hrs, its a joke. Thankfully, my contract is over & and it's time to leave, but I would suggest others think carefully about joining this service.

  • Plusnet Plusnet (@Plusnet) reported

    @Documark @mumma_val Hi there Mark, I'm really sorry that you've had such a poor experience with one of our advisors, please be assured that we will be feeding this back internally so that this doesn't happen in future. Could I get your plusnet username so we can do this? - Owen - Sheffield

  • vickm73 Vicki Monnington (@vickm73) reported

    @Plusnet problem with broadband, says connected but just asks to sign in. Signing in doesn't solve it as it says signed in already. Recently upgraded, could this be the issue?

  • joanneyhtang Joanne Tang (@joanneyhtang) reported

    I've been a plusnet customer for several years and renewed my broadband contract in November on the same Unlimited Fibre Exta package yet the quoted contract average download speeds have dropped significantly and we have been struggling with WiFi in the last 3 weeks

  • Vernia 🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧 (@Vernia) reported

    @O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.

  • MBOSS8719 MBOSS1 (@MBOSS8719) reported

    @Plusnet, why are your customer services team so useless? Without internet since 21/12 & no update as to when it will be fixed despite assurances I would be updated. Still no clarity on when the issue will be resolved. "It's an MSO so nothing we can do" - not good enough!

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @SkyHelpTeam broadband has been very reliable since we changed from Plusnet which was terrible. Until yesterday when it was on and off all day. Seems to be back to normal today. Any thoughts?