Plusnet Outage Report in Alcester, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Darren Summers
(@Scask) reported
from
Cookhill, England
@plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Wibblebum Hi Scott. Apologies for the delay in getting back to you. We're not having any widespread problems with our email service. Is this still happening or are your emails now coming through? Regards, Emily Plusnet Leeds 🌞
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36grit
(@yawdrah) reported
@Wibblebum @Plusnet Is your phone service in Somerset down ?
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Chloe Raccoon
(@ChloeRaccoon) reported
@bt_uk but to make it better, none of their lines are with BT, Plusnet for VDSL2, yes, A leased line which is sourced from the other end so we aren't a customer, and the current VoIP supplier, which replaced Vodafone. I really hate these lying emails
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36grit
(@yawdrah) reported
@Plusnet @davidmbell My wife’s phone has no signal the signal has been intermittent for days. Somerset
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ColletteJane
(@ColletteJane7) reported
@Plusnet fibre has recently been installed in my building but no mention on your website of when it may be available. My speeds are agonisingly slow, can you give any info on when fibre is available through you? Wondering if it’s worth waiting or moving!
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Kerry Weston (Owen)
(@kerrylowen) reported
@Plusnet unable to change password after forgetting last one the button to confirm new password doesn't work! Been like this for days. New password meets criteria but confirm new password button just doesn't do anything
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@Plusnet Please no need for you to apologise it's your complaint section that are waste of time, it is with the Ombudsman service now, all for £1.50p/m you're losing a customer.
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Natalie Jones
(@Nataliejo1287) reported
@OpenreachHelp Inadequate customer service! You as owner of network sent 4 “engineers “ in 15 days, repeat same reason. No constructive dialogue on solution to provide service or when fibre ports ready. Don’t pass the buck. Provider also lacking in customer service and knowledge @Plusnet
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Scott Rae
(@Wibblebum) reported
Hey @Plusnet, is your webmail down at the moment? Not had any email since yesterday via POP or through the webmail interface?
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Michael Fosbrooke
(@MichFosb) reported
@Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?