Plusnet Outage Report in Alcester, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Lyon
(@YawningLyon) reported
@Documark @Plusnet @OpenreachHelp It's worth testing it with a couple of devices, including at least one smart phone. Also test the wired connection speed, as that's what Openreach are responsible for. Wifi connectivity is down to the customer's router.
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🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧
(@Vernia) reported
@O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.
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Ben Carter
(@BenCarter78) reported
@Plusnet are you storing customers' passwords as plain text? why am i being asked for the X character of my password whem calling you? Surely this is the worst practice possible
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Tracey Amass 💙
(@TraceyAmass) reported
@Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care
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Sue Harte
(@SueHarte) reported
@Plusnet EE say they know there is a problem in my area with the network - calling and texting is terrible and I can't even get onto wificalling. I can't contact EE as I am a plusnet customer. SO FRUSTRATED. What is happening!
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Caroline, who smiles at dogs
(@mazylady) reported
@Plusnet We were supposed to get a call back from your support dept in 20 minutes. That was 2 hours ago. I also DM'd you 3 hours ago. Our boardband is unusable and has been that way for almost a week. What is going on?
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Colin Hutt
(@Jabba1967) reported
@virginmedia Hi team, getting confusing messages. New customer 786074903 Spoke to Rachel yesterday as my kit arrived but didn’t want to install yet as still in contract for another 4 weeks with PlusNet.Rachel confirmed OK but today I have text asking me to install in 12 hrs? Help
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Jennie Grimwood
(@jennie_grimwood) reported
@Plusnet why have I been charged for making phone calls when I don’t even own a landline and never have…
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Mark Hirst
(@Documark) reported
The @Plusnet advisor has said nothing they can do and service likely to get worse as more people sign up! Worse than 0.36mbps upload?! His attitude less than supportive or helpful. Have terminated service and will get a sim only, hotspot, unlimited deal instead at 1/2 the price.
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Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?