Plusnet

Plusnet Outage Report in Alcester, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alcester, Warwickshire, England 01/16/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Warwick and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarwick Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Scask Darren Summers (@Scask) reported from Cookhill, England

    @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hepponstall_g Gavin Hepponstall (@hepponstall_g) reported

    @Plusnet terrible wait time 3wks+ to obtain a new connection from plusnet. Stay away from "the best customer service provider" You will not receive your internet even after chasing every freaking day. They will put your issue on hold and off hold without taking action. STAY AWAY!

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.

  • kizamilovemail specimen♡girl (@kizamilovemail) reported

    hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me

  • Driifty_ Driifty_ (@Driifty_) reported

    @Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!

  • Tash1ngs Tash Ings 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tash1ngs) reported

    @Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?

  • vlb243 Vanita Bhavnani (@vlb243) reported

    @Plusnet seriously now after 5 days with no landline or broadband you are telling me there is an outage at the North Wembley telephone exchange which won’t be fixed by open reach at the earliest 30th June with no guarantee of that!

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet got no connection in Yeovil Somerset, when we called cust svc we’re told down but no timeline for when back up. Can you advise? Need to know if I need to find another workplace today! Thx

  • CAontu Chris McHugh (@CAontu) reported

    @Plusnet I’ve been trying to get help from you for over a week now.

  • James45438894 James (@James45438894) reported

    @Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal