Plusnet

Plusnet Outage Report in Alcester, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alcester, Warwickshire, England 11/28/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Scask Darren Summers (@Scask) reported from Cookhill, England

    @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet Totally unacceptable that since Tuesday no email service and no obvious end in sight, so much for all your plaudits for great customer service, this service is non existant

  • AndyRead78 Andrew (@AndyRead78) reported

    @samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is

  • drc1947 David (@drc1947) reported

    @Plusnet @PhilipsWriting My e-mail flickered into life for a short period yesterday , but not working today

  • WoolfendenAnn Ann Woolfenden (@WoolfendenAnn) reported

    @plusnet sporadic Internet service at the moment. I need to wfh so this is unacceptable. Are you ok?

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet @plusnethelp So, the @gmail app on my phone has been asking me for the credentials to my email account several times a day even after the login fault was fixed, yet the login credentials are absolutely fine - anyone know how to fix this?

  • drc1947 David (@drc1947) reported

    @guyjpitchford @Plusnet Is it a legacy users problem ? Mu ic24 account still isn't working

  • EdMiliboob Ed (@EdMiliboob) reported

    @alastairjgilroy @SkyHelpTeam Had exactly the same issue with Sky. After hours of calls to support they refused to admit it was an issue their end so I left in my cooling off period, moving to Plusnet. The instant the line was switched over to Plusnet all devices could again connect to Netflix.

  • JackieSully123 Jackie Sullivan (@JackieSully123) reported

    @Plusnet still no WiFi since 12th Nov, we live in a rural village this provides a vital lifeline for home workers and vulnerable people who can’t do online shopping or speak on FaceTime to their families. ETA for fix keeps moving!! Please help!

  • Mel78024893 Mel (@Mel78024893) reported

    @Plusnet I’d like to take the offer up of changing both at the same time please. I’d also like to talk to someone about our wifi as it’s always poor - we never get the speeds we’re supposed to and have had it checked a few times but nothing cures it. Username - melaniejwood. Thanks

  • samyidcharteris samantha (@samyidcharteris) reported

    Fekin @virginmedia are **** how many times is my broadband going to pack up this week... anyone know if #plusnet any better?