Plusnet

Plusnet Outage Report in Alcester, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alcester, Warwickshire, England 01/30/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWarwick Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Scask Darren Summers (@Scask) reported from Cookhill, England

    @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PAUL_NAV7 Paul Navarro (@PAUL_NAV7) reported

    @TalkTalk your Internet is ****, I do not understand how you pass @Ofcom criteria to be an Internet provider with this poor service. 1 device and thats all your hub provides Internet for #whatajoke wheres the number for @Plusnet

  • bellwood75 Patrick (@bellwood75) reported

    @plusnet Is there anyone home?? Landline down, line test says "unclear result, try again later". Well, it is later. I have tried again. And again. And the same message comes up. 24 hours since my first DM - 4 more tweets since. This is not service, @plusnet

  • tancam1983 Tanya (@tancam1983) reported

    Argh @Plusnet @plusnethelp I can’t cope with homeschooling with my internet slow or it cuts out 🤯 I’ve sent a DM. Been on hold for ages to customer service.

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    Now sitting on hold with no indication of where I am in the queue, or how long it'll be..... I miss the old days when @plusnet were good at customer support. Now they give an impression of not wanting to talk to you. If only I could get @toobbroadband where I am!

  • CentristDad5 CentristDad (@CentristDad5) reported

    @Alexis_Terry @Plusnet All internet is down in East Finchley

  • phlbnks Phil Banks (@phlbnks) reported

    Oh @Plusnet - I've always found you give a good service, but today found you limit passwords to 16 characters 😞 In your favour you do allow most symbols, but 16 characters is just to short. A lot too short.

  • Gammon_Army Sir Gammon Army (@Gammon_Army) reported

    @plusnethelp hello, I would like to connect my TV via ethernet, but it doesn't work, I use an old bt hub, I've never had a Plusnet hub despite being with you for years, can I get a Plusnet hub?

  • sarahburton_ sarah (@sarahburton_) reported

    @plusnethelp hi plusnet, our broadband hasn't been working for the past 24 hours, no issues with the router, is there an outage somewhere?

  • shelley1401 Shelley Harvey (@shelley1401) reported

    @Plusnet changing to you for our ISP was the worst decision ever. Trying to home school 2 teenagers with unstable Internet connection is tortuous & damaging. Why will you not provide what you are contracted to do and resolve your terrible service!

  • PBSexpress PBS (@PBSexpress) reported

    @Plusnet No 1 for customer service? Don't think so. Waiting for 4 days for internet to be provisioned, and told confirmed appointments with open reach are no longer confirmed. You won't talk to open reach for us. Sat in limbo with our bosses asking why we can't work. Useless.