Plusnet Outage Report in Earl Shilton, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Earl Shilton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Earl Shilton, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Ashby de la Zouch and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Earl Shilton, England
Latest outage, problems and issue reports in Earl Shilton and nearby locations:
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Jones
(@planetf1) reported
@matt303 @Plusnet @zeninternet nope - they promise to keep prices same. Of course they are higher.. though better service (and niceities like static ip ipv6 etc). I'm very pleased I switched to them.
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Jon Bradbury
(@jonbradbury) reported
@highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names
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Dollie London
(@dollielondon) reported
@Plusnet I have no connection since Tuesday eve and can’t get through to customer support or online chat? I’m working from home and self isolating so please can you help. Thanks!
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Highwaylass
(@highwaylass) reported
@andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.
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Matthew Beard
(@MatthewBeard14) reported
@plusnethelp @Plusnet #Plusnet You have now left a vulnerable person (my mum) without a way to be in touch with the outside world for 3 days. Each day I queue for 45 minutes in your system (twice), am promised a solution and nothing happens. Shame on you.
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Colin Ward
(@Colsy18) reported
@Plusnet How long will your online chat service be offline for please?
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eXceeding
(@eXceedingUK) reported
@plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'You’ll be backed up by experts' 'Switching is easy' None of the above is our experience of @plusnethelp @Plusnet !
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Highwaylass
(@highwaylass) reported
@rhydsnewi @Plusnet @plusnethelp Sorry. There’s a 2,000 comment thread about it on the Plusnet forums, it’s clearly a system problem
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les freke
(@LesFreke) reported
@Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.
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The Boss
(@GordonAlderson) reported
@Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?