Plusnet

Plusnet Outage Report in Wigton, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wigton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wigton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wigton, Cumbria, England 05/11/2025 16:40

May 11: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wigton, England

Latest outage, problems and issue reports in Wigton and nearby locations:

  • lamacaroon Cam (@lamacaroon) reported from Carlisle, England

    You only get one chance to make a first impression, @Plusnet. Very disappointed in the the complete absence of customer service. May re-evaluate before I'm tied in.

  • mikesmurf66 Michael Murphy (@mikesmurf66) reported from Carlisle, England

    @Northernmunkey @bt_uk @Plusnet I've got bt. Never had a problem

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ejselley Ed Selley (@ejselley) reported

    @Plusnet When 5.6GHz is lost, it's apparent on Android, iOS and Windows so it's not a rogue element with my equipment here. Your router is broken and I really need a new one please.

  • ciaracasey664 Ciara Casey (@ciaracasey664) reported

    @Plusnet It doesn’t let me sign in. Also my router arrived LATE , over a month after my go live DATE. So first and foremost yous didn’t hold your end of the contract we entered into, not me.

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet She has spoken to many people who have said they’re sorry but haven’t done anything to fix the issue. It goes beyond inconvenience… Username is Nessa66

  • Mnisha16Nisha nisha (@Mnisha16Nisha) reported

    @plusnethelp @Plusnet Waiting for appropriate help for 2.5 days to sort out broadband issues. Working from home and not escalating / troubleshooting has left us mobile data charges, lost work time and extra costs. Very poor service.

  • Plusnet Plusnet (@Plusnet) reported

    @jamessemaj1181 Hi James, I'm sorry to hear you are thinking of leaving. We're unable to cancel accounts over Social Media, to discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield

  • thatsewnicole Nicole Chui (@thatsewnicole) reported

    @Plusnet Hey @Plusnet my broadband has been flashing red for 2 days now and the WiFi is completely gone- please help

  • loafhavemercy loafhavemercy (@loafhavemercy) reported

    @Plusnet our broadband wifi has been on and off for two days. this is getting ridiculous. i’m pretty sure other people are having the same problem. please fix this problem asap.

  • ShelleyJAllen Shelley Allen (@ShelleyJAllen) reported

    @JamesWH85 @burbagea @virginmedia We're now on PlusNet, I've noticed no difference in the service. Very good speeds. You're not a gamer so don't really need those speeds. I'd say move with confidence.

  • Plusnet Plusnet (@Plusnet) reported

    @PhilDay82 Hi, thank you for your patience. This charge is the first months service up front, with no additional setup fee. Your next bill would then generate a month after your activation date. Sorry for the confusion. Dylan Plusnet Sheffield.

  • ice_manic Ice (@ice_manic) reported

    @Plusnet hello, new customer here. Not very happy, have come from BT where I have been for 10 years, speed always just under 40gb now with you it’s 17! I want to cancel in my cooling off period so I can move back to BT!