Plusnet Outage Report in Dalgety Bay, Fife, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh, Livingston and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Lewis
(@EmmaLew76188336) reported
@Plusnet my internet is hardly working, it is so slow it can hardly load the speed test page and when it does it’s saying download speed 1.5 mbps. Is there anything I can do to fix this? I start work in an hour and can hardly load my systems. Thanks
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Abdullah
(@abdullah_24610) reported
@Plusnet I went from downstairs to upstairs and you guys act as if i’m across the country, fix your ****** internet man
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Kate Nicholls
(@UKHospKate) reported
@josh_hardie @virginmedia We had exactly the same problems for over a year - regular wifi drop out, system down for a few days with no explanation or assistance. After one too many challenges like yours and a similar response moved to Plusnet and no problems since then
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It's Lucy
(@Lucy_eats_shoe) reported
@Plusnet Is by far the worst internet service provider I have ever had the displeasure of being forced to use. Still using dial-up on a line that is disconnected about half of the time. I can’t even switch out because it’s included in my current rent. Good riddance when I move.
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Alex 💙
(@OnlyAlex22) reported
@Plusnet Now says there's a service error but it won't keep me informed as it says my number is not EE. How else are Plusnet customers supposed to be kept informed when you use the EE network and owned by BT?
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Abdullah
(@abdullah_24610) reported
@Plusnet Yes the wifi signal is terrible. What am I supposed to do about it though? I have an Wifi Extender in my room, right next to my computer but that doesn’t help. I connect it to my PC and it says “Secured, no internet”. It’s like the months go on and you guys decide to become worse
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nic monks
(@theRealNicMonks) reported
@Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.
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JohnCB500
(@JohnCB500) reported
Hi all, Just got an email from @Plusnet @plusnethelp They have stopped the pay in advance for line rental, I need to know what my options are, Can I get a line deal elsewhere? Or is it a case of rip off the customer time, Help required
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jaggy thistle
(@jaggythistle50) reported
@Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid
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Peter Gould
(@QualityIsKing) reported
@OpenreachHelp Thanks for your reply. Plusnet have said the delay is down to Openreach. They're clinically extremely vulnerable and will be without a phone line or internet for around 2 weeks. This isn't acceptable.