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Post Office

Post Office outages and service status in Shanklin, England

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  • Post Office generated 0 outage signals in the last 24 hours around Shanklin, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Shanklin, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Shanklin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Shanklin, England

Latest outage, problems and issue reports in Shanklin and nearby locations:

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • Brynwales
    Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • KeithMitchell_
    Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @Fintolini @paddyb_ireland @PostOffice Thing is, why buy foreign currency at the Post Office? Their rates are awful. Just get yourself an fx card, such as Revolut or Wise.

  • MastermanDavies
    Peter Davies (@MastermanDavies) reported

    @ArturNadol7566 @PostOffice In corporations the solution to everything is PR Deny, Delay, Distract, Deflect, Dis-inform +Divide, Denigrate +De-platform Detractors POWER IS AN ABILITY TO HIDE TRUTH It's never given up willingly +corrupts TRUST comes from EXPERIENCE If all else fails, BLAME VICTIMS & RE-BRAND

  • hauntedmagazine
    Paul Stevenson ❤️👻💙 (@hauntedmagazine) reported

    Never stand behind the Devil in a @PostOffice queue. For the Devil has many forms.

  • RachCheeseman_x
    Big Dave 💙✨ (@RachCheeseman_x) reported

    @PostOffice abysmal customer service. Contradicting information on the website. Start a chat only to be ignored and then when I ask where I can make a complaint they end the chat.

  • Florencemumflos
    lilly Quinn moore 🇬🇧 (@Florencemumflos) reported

    @EdwardJDavey Id sit down #postoffice

  • GForkes15653
    Guy Forkes (@GForkes15653) reported

    @ArturNadol7566 @PostOffice Every civil service agency or department has had issues with implementing any large scale project whether that HS2, IT or rolling out xyz. Despite the costs being astronomical, I wonder why they don't just outsource the whole thing. Or is it because they are using private...?

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @HM_Passport @PostOffice Cambridge st Andrews st branch service was VILE yesterday. No WIFI for services, Long queues, Only 1 person serving whilst other staff were just hanging around, the entrance door was making a scraping noise every time it opened and closed. Third world staff, third world service.

  • Iintarfa1949
    Cicero (@Iintarfa1949) reported

    Quick, I need a brandy. I am in shock. I have just received my house insurance renewal reminder from the @PostOffice and the premium has actually gone down!

  • DazAlibander
    Darren Tredgett (@DazAlibander) reported

    @PostOffice my god the service is so bad. Amazon returns may be may be not and now today no change service for business? What are you actually there for?

  • Julian2017124
    julian (@Julian2017124) reported

    Unlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.