Post Office Outage Report in Shanklin, Isle of Wight, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Shanklin, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (52%)
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E-mail (22%)
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Total Blackout (11%)
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Wi-fi (11%)
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Phone (4%)
Community Discussion
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Post Office Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.
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Philip Woods (@Philip471) reported from Shanklin, England
@RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.
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Philip Woods (@Philip471) reported from Shanklin, England
@samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.
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Philip Woods (@Philip471) reported from Shanklin, England
@wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.
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Philip Woods (@Philip471) reported from Shanklin, England
@_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.
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Keith Mitchell (@KeithMitchell_) reported from East Cowes, England
Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.
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Bryn Jones🏴🇬🇧🇪🇺🏳️🌈 (@Brynwales) reported from East Cowes, England
@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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stay_moon2003 (@stay_moon2003) reported
@PostOffice I bought an apple gift card from you that was faulty and I’ve contacted apple support, sent them loads of information and pictures of the gift card and receipt I was given and they are telling me that the piece of paper that you gave me is not proof of purchase ….
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MrPalmer (@MrPalmer111) reported
AVOID @PostOffice travel card money at all cost. Bunch of liars and thieves!! Rude staff who talk over you as well 😡
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John Sandys (@TheDerbywalk) reported
@PostOffice @RoyalMailHelp Apologies. However, it was allegedly sent from a post office, so there is a connection, and the Royal Mail tracking service is saying 'awaiting collection' and has been for 72hrs.
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Daniel Aagentah (@aagentah) reported
@PostOffice Drop & Go login has been down all day with the site crashing. Can you confirm if a fix is being looked at ASAP?
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mark kelly (@mkiceburnmarko) reported
@IBCA_UK @IBCA_UK in different scandal (well actually out family might be involved in this as well but I am 100% not going down that rabbit hole) but in all these scandals be it blood, grenfell, postoffice, Windrush, lithium, etc. Have anyone actually look into support to handle 1 estate
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Gemma Corfield (@Iloveholly) reported
@PostOffice hi, I brought Travel Insurance from you, we are going on Cruise Holiday on Saturday. P&O cruise want to know the name of Emergency Assistance. Please help me
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isitmethen2 (@thisismenownow) reported
@postoffice Hello, please can you help me. I sent a parcel from the post office via DPD and they made a mistake so my parcel is being returned back to me halfway to Italy from France. I do not want to pay again to re send it. I have proof of purchase. Thanks
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Annie Chatham (@Mrs_Chatty) reported
@PostOffice How is it that a card posted 1st Class at a Post Office on Thursday has only just arrived (Tuesday). What an appalling, expensive service.
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peoplearestupid77 (@pplrstupid977) reported
@suebright01 @PostOffice @PostOfficeNews If they are shoet of staff then they can open the self service kiosks because they cant man those as well. 30 mins in a queue is pretty standard fpr the Post Office. Go earlier or plan your time more eddiciently
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Kumar Abinash Sahoo (@kumar_abinash_s) reported
@IndiaPostOffice Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice