Post Office outages and service status in Penzance, England

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Post Office Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

• 
  Chris Wood (@PDQProperty) reported 7 minutes ago from Penzance, England

  @PostOffice this “advice” is so bad, it’s bordering on the criminally negligent.

• 
  ˜”*°•.˜”*°• Jolly Jingle Jacki 🤶🏻 •°*”˜.•°*”˜ (@JackiHicks) reported 56 minutes ago from Hayle, England

  After paying for ‘1st Class - Signed For Delivery’ on the 10th December I am very disappointed with @RoyalMail @PostOffice for not delivering a birthday card and gift to my niece for her birthday TODAY 🙁 Why offer and charge for this service if you can’t deliver on time?

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julian (@Julian2017124) reported 5 minutes ago

  Just received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice

• 
  Andy (@MCBGUY) reported 6 minutes ago

  @DonaldPond6 @PostOffice Donald, what was the size and weight of your ‘parcel’? Was it inland or overseas? And what what the service? Special delivery? Signed for? Tracked? Something feels off here.

• 
  Rants of us (@Rantsofus1) reported 9 minutes ago

  @katiegilchrist @DonaldPond6 @PostOffice Bet you be the first to moan if needed compensation from the courier and hadn’t paid for the service that covers your items

• 
  William Peter (@baconnoatcake) reported 13 minutes ago

  @EdwardJDavey Have you apologised to every single postmaster wronged by the @PostOffice for completely ignoring them when they sought your help and then trousered $250 k from the solicitors acting on their behalf?

• 
  Carol (@CLK98398043) reported 15 minutes ago

  @Darrell65167496 There's no customer anywhere. You know how hard it is to talk to a real person at the postoffice. I just gave up!

• 
  𝕲𝖆𝖓𝖊𝖘𝖍 * (@ggganeshh) reported 17 minutes ago

  A poorlady was trying withdraw money from a postoffice a/c of her late husband with no nomination. It had 10k They asked her get family tree + affidavit. Std rate across BLR 7k, affidavit 3k. Shr broke down on hearing it and gave up on the money Corruption crushes the poor

• 
  Emma Holdsworth (@ESzczambur93581) reported 21 minutes ago

  @DonaldPond6 @PostOffice Post offices and Royal Mail are a corrupt organisation - yes some staff went through hell and they should be compensated but Japan’s probably trying to work out which fraud was the errors of software and which were errors of Royal Mail

• 
  Mihir (@MihirFx) reported 24 minutes ago

  @AHewitt973255 @DonaldPond6 @PostOffice Sweetheart my mum is old too. She is 72, She struggle with many tech things but that doesn't mean she complain about digital world. Instead she find her way to do it old way. Where necessary she seek help and get her job done. She is also using Facebook and other social media too to keep in touch with other family members. Blind people can't see, still they find their way around rather than complaining about others. Disable people cannot do many things too, still they find their way around rather than complaining about people who can do things normally. If you can't drive then get Uber but don't complain about why others are driving. Not their fault.

• 
  . (@j_lufc_3) reported 27 minutes ago

  @DonaldPond6 @PostOffice Royal Mail & PO are separate. And that will not have been for the same service. It’s slightly more at the counter in my experience, such as £5.05 for Tracked24 instead of £4.45 online.

• 
  Tracey (@Traceyjp) reported 28 minutes ago

  @brialerus @DonaldPond6 @PostOffice It was better when it was free but I still use the service and pay the 30p. Saves time, petrol money and the junk food purchases when I go to the shop which has a PO counter