Post Office

Post Office Outage Report in Newcastle upon Tyne, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Newcastle upon Tyne, England 04/10/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. E-mail (14%)

    E-mail (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • IanVizzi Ian Vizzi (@IanVizzi) reported from Ryton, England

    @C_Albrecht89 @RoyalMail I’ll be using @Parcel2go after lockdown, ATM they’re way too slow. 2 weeks to deliver to recipients from point of collection so slinging 25 large letters in local village post box is all I can do. No way am I standing in age long @postoffice queue for proof of postage receipts.

  • AndersonKennya ken anderson (@AndersonKennya) reported from Blyth, England

    @PostOffice we have been PO broadband and phone customers for 12 years.we elected to go paperless and pay our bill using the phone(but)it never works,tells us we owe nothing!we attempted to sort it by talking to you but..still the same..Help

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • IanVizzi Ian Vizzi (@IanVizzi) reported from Ryton, England

    Please answer @RoyalMail @RoyalMailHelp @PostOffice @PostOfficeNews need HELP

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • mukeshravi33 Mukesh Ravi (@mukeshravi33) reported

    @IndiaPostOffice Concern postoffice is not delivering consignment CY297788685DE to me. Its being rotating from one post office to another but they are not delivering it. When I file complaint 2002460480 they said door was closed which is wrong. delivery was not attempted.

  • Hydra_Saiko Hydra ヒドラ (@Hydra_Saiko) reported

    @RoyalMailHelp @71_sepe @PostOffice ... be aware that RM will probably loose your item like they did with mine, 2 weeks to deliver a 1st class letter and it still hasn't arrived and all they say is 1st class is next day to 3 days... and never saying they will deliver my untracked item... it might end up on ebay.

  • 205JackWilliams Jack Williams (@205JackWilliams) reported

    I got a Christmas card today that was mailed on December 15th. I moved 2 miles down the road. It took the @USPS seven weeks to forward the card. Nice to see the PostOffice is so on top of things. Certainly not a surprise.

  • GagaGurpreet Gurpreet Gaga (@GagaGurpreet) reported

    @PostOffice I was sold an ‘International Tracked’ service on the 28th of Jan despite it not being functional. I am not getting any tracking information since then, it’s 9 days now. This is causing me a lot of inconvenience. Please help. I have sent you a DM with details.

  • rictub RMT (@rictub) reported

    @PostOffice Tracked wedding gift parcel sent to USA address 3 1/2 weeks ago, before cyber problem, and still showing as “Sender preparing item” on January 11th. No help available, no complaint option available, no follow up information available, no idea where parcel is - Help??

  • KirbySextonj BJS Project (@KirbySextonj) reported

    @rictub @PostOffice Everyone has problems Some are just better at hiding them than others

  • Deeneymammy Julie Deeney (@Deeneymammy) reported

    @PostOffice Just found put that @PostOffice told our post master to leave in February when he was prepared to stay till October, plus there is a shop unit 3 doors up suitable as a replacement but @PostOffice don't want to help move the equipment already available. Shame on you all

  • falklandwales John Parry (@falklandwales) reported

    @PostOffice Any news on when the small air mail packages service will be resumed

  • dr_anitar Anita 💙 (@dr_anitar) reported

    @RoyalMail just to clarify… if I (personal customer not business), pay for postage online for a parcel to Holland, I can now drop off at a @PostOffice branch, yes??

  • DiRyder Di Ryder (@DiRyder) reported

    @PostOffice I didn’t choose the postal service, the item was delivered with a return label already in place.