Post Office outages and service status in Gateshead, England
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- Post Office generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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chlo (@chlological) reported from South Shields, England@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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Ian Vizzi (@IanVizzi) reported from Ryton, England@C_Albrecht89 @RoyalMail I’ll be using @Parcel2go after lockdown, ATM they’re way too slow. 2 weeks to deliver to recipients from point of collection so slinging 25 large letters in local village post box is all I can do. No way am I standing in age long @postoffice queue for proof of postage receipts.
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Peter Lumley (@prlumley) reported from Whickham, EnglandWell done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England@PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!
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Ian Vizzi (@IanVizzi) reported from Ryton, EnglandPlease answer @RoyalMail @RoyalMailHelp @PostOffice @PostOfficeNews need HELP
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john mclauchlin (@bigjohnuk_john) reported from Wallsend, England@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
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Reece Lyons (@reecelyonssound) reported from South Shields, England@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, EnglandAnybody having problems with @PostOffice broadband
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H (@vitosauras) reported from Gateshead, England@PostOffice Yes, it's just down the street and they were closed at 3pm.
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Louise Adair (@secretsofBPD) reported from Durham, England@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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Jemma Cross (@geordie_jem) reported from Hebburn, England@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, England@PostOffice Not working since Saturday
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Anbu B (@Anbu_Batumalai) reported@PostOffice I have car insurance with you. When I took the insurance, we need to do online but when we sell the car, I am asked contact ur customer service. I dont uave time to wait in queue. dont u have email to contact?
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Sharad Agarwal (@sharad1929) reported@JM_Scindia sir,when u were the Aviation Minister,you did commendable work but presently your PostOffice department is neither paying attention to public concern nor any body is listing & response.Most of the staff are 10th pass & their way of talking to customers is very rude.
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julian (@Julian2017124) reportedUnlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.
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Nicko (@Freindy12) reportedThis awful person @EdwardJDavey should be in jail. He also helped the corrupt @PostOffice prosecute innocent sub-postmasters and trousered over £270,000 for so doing. Monstrous.
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Paul Onky (@CGarboid) reported@PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg
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monket (@joyceshorrocko1) reported@PostOffice I post a parcel, you track it and tell me you have taken it to the wrong place. God knows why. You have no idea. No update. I call you. No update. No parcel. It's the epitome of dreadful service. Can't you do better? Clearly not.
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my name is... (@madjack5774) reported@RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.
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Shana Hendry (@Happyengland79) reported@PostOffice one of your drivers tried to drive onto a building site and when told he couldn't be on site he started being obtuse! If they are not smart enough to know you shouldn't just drive onto a building site then they probably have a lot more issues too.
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The Streaming Consciousness (@NotMerkle) reported@DrMarianaClaire @PostOffice Because I terrible with money and need to be proactive because I will over spend and end up in the minus
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice So you asked what the hold up was and they told you and you’ve still got an issue? This is everything that’s wrong with peoples entitlement or sense of it. Definitely a you problem.