Post Office outages and service status in Kettering, England

Problems in the last 24 hours in Kettering, England

Post Office signals over the past 24 hours, with local activity from Kettering, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Post Office Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

• 
  Liam McGeown (@liammcgeown87) reported 11 minutes ago from Northamptonshire, England

  .@PostOffice your branch on St Giles street in Northampton need some customer service training. Never have I left being so angry and the farce, rude and unhelpful staff especially over a situation trying to support refugees not a custom to this country. #diabolical

• 
  Kevin (@biffa50) reported 30 minutes ago from Northamptonshire, England

  @PostOffice I could email but I don't have any internet I'm just sitting in a friends house using their internet but I already rang this morning and nobody knows anything so I just think I made a mistake and I'm just gonna go else where for a more reliable service company

• 
  Robin Rimbaud - Scanner (@robinrimbaud) reported 36 minutes ago from Wellingborough, England

  @PostOffice The Drop & Go site is coming up with constant 403 errors when saving or returning to a manifest. Really frustrating

• 
  Lee (@LeeStan93) reported 45 minutes ago from Wellingborough, England

  @PostOffice when are workers meant to be able to come in to renew driving licences when you open and close at ridiculous times.. Disgusting service everywhere.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raj (@rajjybee) reported 2 minutes ago

  @lily_lna @PostOffice This lady needs to troll the shop hard and go down there in a burqa...with her dog 🐕🐾.

• 
  Artur Nadolny (@ArturNadol7566) reported 3 minutes ago

  POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

• 
  Colin Butler, CSCS (@foxygrandpafit) reported 4 minutes ago

  @lily_lna @PostOffice This is ridiculous because I wore the same thing at Post Office and didn't have any issues.

• 
  FranG (@FranG52724134) reported 10 minutes ago

  @ArturNadol7566 @PostOffice This should never have happened! 😞

• 
  lyd |ミ☆ (@inflamedintent) reported 15 minutes ago

  @PostOffice what is going on! I am Supposed to be receiving a parcel from America and on Royal Mail it is telling me it will be returned to sender but on USPS it’s saying it’s cleared UK customs fine! Help? Answers please It doesn’t even say why!

• 
  Jo (@bowmandavey) reported 19 minutes ago

  @Shep73David @lily_lna @PostOffice Let me guess. Made up incident.

• 
  Derby Dave 🇬🇧 (@DavidGaleUK) reported 19 minutes ago

  @stugoo17 @PostOffice This is the same company whose directors told the @PostOffInquiry that its HR recruitment issues had been dealt with whilst simultaneously making a complete bodge of appointing new NEDs. Anyone that might deliver real governance had their application go missing. Ask me how I know

• 
  SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported 20 minutes ago

  Sadly, there's only one thing that these private equity firms know and want : #MONEY!! 🫰💰 Until greed and huge profits are a thing of the past (which of course will never happen), this is a trend that will only worsen! #PostOffice

• 
  🎈🎈🎈 (@Irmenberga) reported 22 minutes ago

  @GirlScout27 @lily_lna @PostOffice That's your prerogative and likely today illegal, however this shop is not a privately owned store but a post office, a vital public service in receipt of public funds. No individual store manager has the right to impose their personal world view on their customers

• 
  NicTheGreek1979 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@GreekTheNic) reported 22 minutes ago

  @Wooflexis @lily_lna @PostOffice The Pakistani grooming gangs are 2nd and 3rd gen immigrants. Yes. I have a problem with immigrants.