Post Office Outage in Horsham, West Sussex, England

@PostOffice I've got to tell you that it's the worst branch I've ever been in. I worked for the post office counters Ltd for 15 years and its awful

@paullewismoney @PostOffice have done the same - when you use their mail forwarding service the letters now often arrive in single use plastic bags. #GetYourActTogether #plasticwaste

@PostOffice absolutely shocking way to treat a customer. And to top it off I can’t even contact anyone to speak to them ! Shambles and completely out of order.

@PostOffice in Horsham. Absolutely shocking how slow these guys are. More interested in drinking tea and having a chat than actually serving the customer

@hazzy007 @PostOffice Wow that's so bad!! Hope you get it solved.

@PostOffice I have called them and they can’t give me an update and I have heard nothing regarding my complaint. I have no heating as no WiFi. No one can tell me when it will be fixed and I was told I need to call again to discuss compensation.

@ZtheSheep @PostOffice I do understand. We were just trying to help you to bring the cost down for your parcel. That's all. Sorry for any inconvenience this may cause.

@srounce @PostOffice @RoyalMailHelp The little shit would eat it.

@ManorWayPO @PostOffice I'm sorry but my social anxiety rockets out the roof sometimes and I feel like people are watching and such. I just wanted to pay the extra and be out of the store, but was asked multiple times if I could push the box down smaller which I couldn't because of the fragile items.

@ManorWayPO @PostOffice I'm sorry but I just felt so uncomfortable in the post office, my anxiety spiked and was just uncomfortable. I didn't want to break down my box because I was willing to pay. I understand you was trying to help me but I said no first time. Im sorry.

@ZtheSheep @PostOffice Dear customer we apologise if you felt that way. First of all we were not rude. We explain and ask if it could be done anything because sometimes the box is bigger then the item it self so it can be reduced. We were cheerful that does not mean we were laughing at you.

Have had the worst experience with @PostOffice this week. 1st 45 min trip after work with me arriving 2 mins late & they're still serving customers to be laughed at and told to come back at 9am. 1/3

My 80 year old mum has had a fault on phone line over a week post office contact open reach get text saying fixed and still dead terrible customer service!!!! Can't get in touch with anyone!! #postoffice #openreach

@PostOffice @RoyalMailHelp That may be - but disgusting service to be waiting on phone for over an hour just to be cut off!

@PostOffice @WHSmith Good evening Courtney, your colleague Stephen said he would get back to me and never did, so even if @WHSmith are taking over the situation shouldn’t I be told by your company