Post Office Outage Report in Derby, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (14%)
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E-mail (10%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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James Reader
(@JamesReaderFRF) reported
from
Swadlincote, England
@PostOffice Well that a basic case of over promising and under delivering. Tell me it’s going to be a week and then when you take that long it’s not an issue. If you’ve promised 2 days, your customers will expect it. That’s basic customer service.
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jill clarke
(@brodiejay2) reported
from
Annesley, England
@PostOffice I need a number for Sutton in ashfield branch . There is no option anywhere for the nature of my complaint . Or a message back please .
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Raven 🦁🦊
(@RuthieR) reported
from
Belton, England
@PostOffice @Cotswolds_D @RoyalMailHelp Good Lord. This response is beyond bad. No empathy, no attempt to help, just passing the buck onto someone else. "Not my problem" Dreadful.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Erik
(@ErikDoesntTweat) reported
@siany_d @RoyalMail @PostOffice Good for them I guess but they shouldn't be taking that out on a customer. Royal mail confirmed it was something post office should have taken.
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Naburn Village
(@NaburnVillage) reported
@PostOffice Our postmistress has come out on her day off to try to resolve the alarm problem. She’ll contact anyone else who’s needed to help. Please stand down anyone you contacted, and many thanks for your help.
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Stephen McClay
(@SMcClay29) reported
@PostOffice Did you not make a New Year’s resolution to employ more staff? Every single time, I’m waiting in long queue looking at empty, unmanned tills.
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ᗰIᑕᕼEᒪᒪE TᕼOᗰ 🌱 “To heal we must remember"
(@michtho) reported
It finally happened to ME! A younger woman with her arms full of packages, opened the door of the postoffice and waited for me to limp on in with my one l e t t e r. OMG do i look that bad??? I must, I'm the crypt keeper! #older
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George Wright
(@george_works) reported
@PostOffice I've been completely perplexed (& upset) by your staff in @leytonPostOffice who berated me & refused to serve me for following their guidlines of maximum of 4 in the store & queuing outside. Can you help me out with an explanation please?
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@RadioLisa1
(@RadioLisa1) reported
@PostOffice Thanks Ryan. I did get served after 50 mins and Abraham (I think his name was) was really polite and helpful. Poor guy, he was on his own for much of the time, with the other 2 desks closed, but 2 ither staff there. Seems crazy.
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@RadioLisa1
(@RadioLisa1) reported
@PostOffice #Banbury #Castlequay there are 9 people ahead of me in a queue which has not moved for the last 20 minutes. I appreciate it's a busy time, but you could do much better than this. There's no customer communication & 1 guy just hanging around who "hasn't been trained"
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ElizabethNicol♡♡
(@ENicolxo) reported
@PostOffice would steer clear of thinking of using for broadband. Absolutely terrible customer service from ridiculous wait times to speak to someone then advisors who just blatantly lie to you! Seriously considering finding another provider after today!
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george munro
(@georgemunro_cam) reported
@bhoona73 @PostOffice What’s going on down there! It’s almost closed more than it’s open!! ‘Unforeseen Circumstance’ is becoming a stock phrase for incompetence and inefficiency. It’s really not good enough.
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Fat Man
(@KevinsBaconBab1) reported
@PostOffice I have an issue with my parcel. It said there was a failed attempt at delivery and that "They've left a note about how to make further arrangements." but like no one came and there's no note. It's from UK to South Africa. Any help?