Post Office

Post Office Outage Report in Derby, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Derby, England 11/18/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Wi-fi (22%)

    Wi-fi (22%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • brodiejay2 jill clarke (@brodiejay2) reported from Annesley, England

    @PostOffice I need a number for Sutton in ashfield branch . There is no option anywhere for the nature of my complaint . Or a message back please .

  • JamesReaderFRF James Reader (@JamesReaderFRF) reported from Swadlincote, England

    @PostOffice Well that a basic case of over promising and under delivering. Tell me it’s going to be a week and then when you take that long it’s not an issue. If you’ve promised 2 days, your customers will expect it. That’s basic customer service.

  • RuthieR Raven 🦁🦊 (@RuthieR) reported from Belton, England

    @PostOffice @Cotswolds_D @RoyalMailHelp Good Lord. This response is beyond bad. No empathy, no attempt to help, just passing the buck onto someone else. "Not my problem" Dreadful.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • andyhoops Andy Hooper (@andyhoops) reported

    Hello @PostOffice. Yesterday I used your Document Certification Service. Your website says that part of the service is filling and stamping the form, but your staff in Yateley won't fill it out saying it's obsolete. Meanwhile Metro Bank asking for it. Can you clarify please?

  • nikkioos Nikki Oosthuizen (@nikkioos) reported

    @PostOffice your customer service is useless. I have a parcel that has been stuck in Heathrow and no one can tell me what is happening. It has been stuck for over 2 weeks . You cannot speak to anyone to find out why . According to your covid rules this should have gone 10 days a

  • leemarch Lee March (@leemarch) reported

    @PostOffice please can you help. I’m trying to log into Drop&Go but it’s not letting me. The post office has my goods and won’t send my parcels until I’ve updated my account

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • twittsanne Anne R (@twittsanne) reported

    When the council is savvy enough to be informed of home moves in advance, but your home insurance with @postoffice is completely befuddled that you might know in advance. "Just call on the day!" With my non existent phone line, yeah thanks for that solution, you geniuses.

  • Niciaholman Nicia holman (@Niciaholman) reported from Heswall, England

    I sent a parcel back 12/11 i am yet to receive confirmation that you have had it or any refund!? I have receipt for proof from @PostOffice @verynetwork please help

  • LibbyKerensky Libby Hudson (@LibbyKerensky) reported

    @RoyalMailHelp I don't understand the point of this service then, and how in all conscience you can go on charging for it. @PostOffice staff should be told to warn people that the service is virtually worthless.

  • kiki72535627 kiki (@kiki72535627) reported

    @PostOffice I asked Royal Mail customer services that question to redirect but they said as the post office was closed they could not access it any longer. But I also have had no response from your customer services at all on this issue. It was delivered on 14th and had been sat there since

  • andyhoops Andy Hooper (@andyhoops) reported

    @PostOffice OK thanks. I entered the Post Office to buy the Post Office Certification Service so this is just really confusing. I will return and get a refund and get this done properly

  • irenaborkowski Irena (@irenaborkowski) reported

    @PostOffice Forest Road, Loughborough. This is the 3rd time I’m contacting you because of having issues with them. They have accepted parcels all week but today they were refused & have now not been posted because my local depot is only open 2 hours per day!! Happy to give further details.