Post Office outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  jill clarke (@brodiejay2) reported 11 minutes ago from Annesley, England

  @PostOffice I need a number for Sutton in ashfield branch . There is no option anywhere for the nature of my complaint . Or a message back please .

• 
  James Reader (@JamesReaderFRF) reported 18 minutes ago from Swadlincote, England

  @PostOffice Well that a basic case of over promising and under delivering. Tell me it’s going to be a week and then when you take that long it’s not an issue. If you’ve promised 2 days, your customers will expect it. That’s basic customer service.

• 
  Raven 🦁🦊 (@RuthieR) reported 54 minutes ago from Belton, England

  @PostOffice @Cotswolds_D @RoyalMailHelp Good Lord. This response is beyond bad. No empathy, no attempt to help, just passing the buck onto someone else. "Not my problem" Dreadful.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Reynolds (@pdnr777) reported 4 minutes ago

  @PostOffice Ok thank you, unfortunately none of these were offered to me when I went to the post office this morning and said only thing would be a service that takes 3-6 days and said it was signed and tracked but nothing in the receipt gives me a tracking number or anything

• 
  Polly Pancosta (@PancostaPolly) reported 6 minutes ago

  @postoffice daughter is stuck at Leamington Spa post office trying to collect ordered (and paid for) currency. Staff says transaction not completed despite money being taken. Going to airport at 4am so no way to collect. Very poor service

• 
  Cowardly Lion (@Cat_onabike) reported 6 minutes ago

  @PostOffice I went on 5 different days to send 2 different parcels. No self service. 3 times I had to go home without posting anything because the queue was too long. I complained to PO cust svcs who thanked me for my queuing feedback. Are you stopping self-service in all branches?

• 
  portside (@portside2018) reported 8 minutes ago

  @SecKennedy @MedicareGov All of you are ******* ********. Can't sign into Medicare bc of this new login ****. Have no ******* clue how to do it and its impossible for me to do it. Now I have to go to postoffice? How am I to get there? Cost too much to get a cab. You pay?

• 
  peoplearestupid77 (@pplrstupid977) reported 9 minutes ago

  @RichardC64334 @PostOffice No, seeing as Post Office do not offer a delivery service.

• 
  peoplearestupid77 (@pplrstupid977) reported 10 minutes ago

  @MrBsTweet @Rantsofus1 @PostOffice No their not. Post Office have never delivered mail. You mean Royal Mail. You'll need to call their customer service number.

• 
  Nishu Saxen (@snishu89) reported 15 minutes ago

  Bhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?

• 
  andy carson (@andy_carson101) reported 15 minutes ago

  @mrs_harket @RoyalMail @PostOffice agreed! Evri havent let me down on a delivery even before they changed name to it...

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 17 minutes ago

  @PostOffice Thank you for your help. Appreciated.

• 
  D (@frfunlouis) reported 17 minutes ago

  @PostOffice 0345 774 0740 - used 24 tracked service, 3 days later it’s not even moved from a hub!