Post Office Outage Report in Derby, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (14%)
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E-mail (10%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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James Reader
(@JamesReaderFRF) reported
from
Swadlincote, England
@PostOffice Well that a basic case of over promising and under delivering. Tell me it’s going to be a week and then when you take that long it’s not an issue. If you’ve promised 2 days, your customers will expect it. That’s basic customer service.
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jill clarke
(@brodiejay2) reported
from
Annesley, England
@PostOffice I need a number for Sutton in ashfield branch . There is no option anywhere for the nature of my complaint . Or a message back please .
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Raven 🦁🦊
(@RuthieR) reported
from
Belton, England
@PostOffice @Cotswolds_D @RoyalMailHelp Good Lord. This response is beyond bad. No empathy, no attempt to help, just passing the buck onto someone else. "Not my problem" Dreadful.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Wood
(@gazwood) reported
@PostOffice I feel, Courtney, that I'm not getting far right now. You stated above that you've no access to customer accounts but now you suggest you could escalate this if I wait? No internet access means I cannot work. The delays I've been quoted are simply unacceptable.
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Gareth Wood
(@gazwood) reported
@PostOffice As suspected, this mode of contact is completely useless. Why do you need to know when the manager gets back if you can't help either way? I guess you're just trying to waste my time? Another reason to avoid Post Office moving forward. I hope others see this and do just that.
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DC🏁
(@_DirtyCash) reported
@PostOffice @USPS I’m trying to schedule an appointment for new passport & photo & the website is trippin! Can y’all send a direct link or address this issue? Thx
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Siân Davis
(@siany_d) reported
@Fauldsy67 @PostOffice Sorry courtney but its never been our job to do it for the customer
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Roosh
(@RooshShah) reported
@PostOffice @PostOffice This lack of care and high risk approach will likely make Post Offices’ a hub of covid transmission. Why have you provided no guidance, support or information on how your staff will be protected and vaccinated in order to continue their ‘essential’ work?
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ruth allum
(@mgtruth) reported
@GIJoeBloggs @PostOffice Something seriously wrong there. NI to GB shouldn’t have any associated problems. That parcel hasn’t even made it to a distribution hub here.
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Gareth Wood
(@gazwood) reported
@PostOffice In two or three days time, or whenever that might be? Why should I! Clearly you're not going to actually do anything to help now. What's the point of having this impotent online presence?
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Victoria Haworth
(@pinky61) reported
from
Great Harwood, England
@postoffice customer care should be called customers we don’t care , insisting a 90 year old man goes out to post back a router that he doesn’t want . Well done !
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Christopher Head
(@chrish9070) reported
They were nothing but deceived into parting with their life savings and now completely ruined. @beisgovuk @PostOffice @fujitsu_uk KNEW all about the Horizon problems yet your department allowed Post Office to spend £100 million of taxpayer cash defending the indefensible
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Post Office Guy
(@PostOfficeGuy2) reported
@PostOffice @RooshShah Ah yes, the guidance for PPE which is essentially just buy it yourself. No help from POL for that, no help from POL for cleaning supplies and sanitizer (which we're supposed to offer to customers). Thanks for that Courtney.