Post Office outages and service status in Cheltenham, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Post Office Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Ray Lock (@thewisdomofray) reported from Cheltenham, England@PostOffice Cheltenham High Street (WHSmith) 20 mins to drop off pre-labelled tracked package so not even allowed to use the most complicated self-service machines in retail. But this is usual. The staff do their best but there are never enough counters open, and no queue management.
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Eve (@rock_chick72) reported from Gloucestershire, England@PostOffice so my local post office wouldn’t take my parcel after I had queued up for ages due her taking an age on another customer as I had sealed it with staples as they may rip the postman’s skin. Are you actually kidding me? Fuming beyond belief.
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tintinout (@TINTINOUT) reported from Gloucestershire, England@PostOffice what a waste of time barnwook road gloucester, says 13.00 shut, staff decided to shut at 12.30 but the came out side to say we're not serving you and the person in from of me was the last time was 12.05 what a joke of a service you have in Gloucester barnwood road
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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julian (@Julian2017124) reportedSmall victory today! @PostOffice have accepted my appeal against the Camberwell branch. They still haven’t made a final decision (I’ll post the outcome as soon as it comes), but I’m taking this as a positive step towards proper accountability. As my FOI already proved, this one branch had 52 complaints in just 3 years, and 96 complaints since 2021, with a shocking 61% tactical closure rate basically gatekeeping and shutting down customer complaints before they’re properly looked at. Out of the 15 complaints they actually had to decide on: 8 were upheld and 7 dismissed. That means 55% ruled in the customer’s favour. This branch is clearly a problem and needs sorting out properly. But at least now my complaint is at appeal stage. Whether they now finally admit that wrongdoing by post office staff occurred will be another story. But my intention is to keep the pressure up until they do better. If they have a zero tolerance for abuse which I fully respect, support and understand. I also have a zero tolerance for myself suffering abuse equally and hopefully they understand. #PostOffice #CamberwellPostOffice #Accountability
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julian (@Julian2017124) reportedThe @PostOffice really do have some of the worst customer service skills I’ve come across from any company. After dealing with the Camberwell branch and now their head office appeals team, it genuinely makes you wonder… maybe the Postmasters scandal wasn’t actually a scandal at all. Maybe those convictions were genuine and real after all. The way they dismiss complaints, issue tactical closures left and right, and refuse to take any accountability it all feels far too familiar. #PostOffice #PostmastersScandal #CustomerService
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Gonetothedogs73 (@gonetothedogs73) reported@DonaldPond6 @PostOffice Never heard of that before ... the world has gone mad. What kind of thing were you sending ?
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JaneJordon3 (@Jordon3Jane) reported@gm2112rush @DonaldPond6 @PostOffice The Post office for decades was run as if it was a service provider of the Government and had 30,000+ outlets. The largest retail network in Europe yet the management and successive Governments totally missed the commercial opportunity to generate income/ profit s. They were some of the last to install ATMs, they farmed out Government services to other providers and the advent of internet transactions was the final naik- all of this went from very profitable Sub Post offices to loss making within about an 18 months period.
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DTDC Express Limited (@DTDCIndia) reported@RadhaCharan7906 @PostOffice Hi, We would like to inform you that your shipment is successfully delivered 28 Mar. We sincerely appreciate your patience and understanding during this process. If you have any further questions or require additional assistance, please reach out to our customer service team.
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Rants of us (@Rantsofus1) reported@CustomsRe5 @PostOffice They can take the time they need who says they need to be fast. Everyone needs a service
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Dmp (@Prosserd68) reported@DonaldPond6 @PostOffice I had the same issue when I went, didn’t think there is a difference in price, went to another post office and paid the price quoted online
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martyn (@martynm700) reported from Dudley, England@ArturNadol7566 @PostOffice Quashing convictions is no good unless they are removed from any DBS checks, if they still show on a DBS check they are still funding you guilty by default. And still believe that your guilty. A cleared name should mean no trace of the convictions. If not it's just lip service
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Katie MacScottie (@katiegilchrist) reported@DonaldPond6 @PostOffice It’s because profit at the counter is more important than service at some POs. My local is like a bartering situation. They start at the highest price and I have to keep saying “no, I don’t need that, what’s the cheapest?” several times until I get what is quoted online.
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DpawsonGas (@DpawsonGas) reported@DonaldPond6 @PostOffice To get rid of the staff. When sales at counter goes down counter and another job will be replaced with a self service box you see poping up everywhere.