Post Office Outage Report in Cheltenham, Gloucestershire, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Ray Lock
(@thewisdomofray) reported
from
Cheltenham, England
@PostOffice Cheltenham High Street (WHSmith) 20 mins to drop off pre-labelled tracked package so not even allowed to use the most complicated self-service machines in retail. But this is usual. The staff do their best but there are never enough counters open, and no queue management.
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Eve
(@rock_chick72) reported
from
Gloucestershire, England
@PostOffice so my local post office wouldn’t take my parcel after I had queued up for ages due her taking an age on another customer as I had sealed it with staples as they may rip the postman’s skin. Are you actually kidding me? Fuming beyond belief.
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tintinout
(@TINTINOUT) reported
from
Gloucestershire, England
@PostOffice what a waste of time barnwook road gloucester, says 13.00 shut, staff decided to shut at 12.30 but the came out side to say we're not serving you and the person in from of me was the last time was 12.05 what a joke of a service you have in Gloucester barnwood road
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice NOT ACCEPTABLE TO LEAVE THEM UNPROCESSED. THIS IS UNPROFESSIONAL AS BUSINESS. IF I WAIT IN QUEUE THEY ARE HAPPY TO PUT THEM THROUGH. ONE TILL FOR a town of 7000 PEOPLE? It it serves local villages too!! POOR CUSTOMER SERVICE
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Kelly Munro
(@SurfaceCandy) reported
@ShieldVoC @postoffice I’d very much like a resolution to this problem. It affects me and the whole community. Only one till serving a town of 7000 including business customers is NOT ACCEPTABLE! Forcing customers to drive out of the main town. #DisabledPersons @edp24
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Kelly Munro
(@SurfaceCandy) reported
@postoffice turn over £956 million and they can only provide ONE TILL AND ADVISE DISABLED CUSTOMER TO USE ANOTHER BRANCH? THIS IS THE MAIN BRANCH FOR MILES!!! @EXP24 @TheTelegraph__
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice YES EXACTLY IT SHOULD BE EASIER FOR THE CUSTOMER?! You have repeatedly told me to go to ANOTHER BRANCH as clearly thy are NOT EQUIPPED FAKENHAM IS A TOWN.. NOT A VILLAGE!! #DisabledPersons
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mick smith
(@micksmi70872507) reported
@PostOffice I told you about this last week and went to that branch on Tuesday and nothing has changed. It is disgusting that a publicly funded post office refuses to give a contact number. and the customer services are so ******* ****.
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Kelly Munro
(@SurfaceCandy) reported
@postoffice still fobbing me off. As a disabled business customer I wanted to use drop and go to make my life easier, only the local branch only has one till and not equipped to serve. Suggest I go to another branch. #poorcustomerservice #DisabledPersons
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Helen Frances Carr
(@helenfcarr) reported
@PostOffice I’ve been queuing for almost an hour to be served at your Lewisham WH Smith branch and have seen staff be dismissive and rude to two disabled customers
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Kelly Munro
(@SurfaceCandy) reported
@postoffice only provide ONE TILL AND ONE STAFF MEMBER FOR A TOWN OF 7000 PEOPLE AND ALSO SERVES SURROUNDING VILLAGES. HOW IS THIS CUSTOMER SERVICE? BUSINESS POST LEFT FOR DAYS!!
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Bett Norris
(@bettnorrisdraws) reported
@siany_d @PostOffice Sure, and I think perhaps it might work better if they offered a service where they didn’t.
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mick smith
(@micksmi70872507) reported
@PostOffice I want direct contact details of your Chief Executive. The Post Office is funded by taxes. The people who are paying for it, the taxpayer, want a customer services number.