Is Santander down in Winsford, Cheshire West and Chester, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Winsford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent Santander outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Transfer | |
| Crewe |
Mobile App | |
| Crewe |
Website | |
| Middlewich |
Transfer | |
| Northwich |
Mobile App | |
| Runcorn |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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David Waters
(@davidwaters79) reported
from
Knutsford, England
Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Till
(@steve_till) reported
@santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.
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Eddy Ventolera
(@atm0spheric) reported
@actionfrauduk @alibaba_cloud @santanderuk Thanks for responding. Reporting spam to Google or O2 is easy, but reporting it to 7726 is not. Do you know why? After several tries it has now gone. Any chance your IT provider could try replicating my experience then fix it?
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British Raj راج تھاپر राज थापर
(@RajThapar1972) reported
@santanderuk I have a huge problem I hope you can deal with. I set up a balance transfer online with my new Santander card. It didn't accept 15 digit reference from Amex so I added a 0. The application went through. I called to reset the transfer using the correct number 1/2
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𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑
(@Queen_Of_Tea_87) reported
@santanderuk can't get through to anyone about text messages I have received today. Phone service says "an internal error has occurred please try calling back later" and online chat says "there are no agents available". Whats going on? should I be worried about my money?
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh
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Harshit Nanda
(@harshit_nanda19) reported
@santanderukhelp @santanderuk An unknown / fraud transaction has been processed from my account online and I would like to report and block the transaction. I tried to call but waited for over 45 mins without a response!!
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Moo
(@spirallingcoils) reported
@santanderuk my mother has received a credit card with a huge limit and pin number from you. She didn't ask for it and is blind panic, can you help.
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Gill Williams
(@nayrb1957) reported
@santanderuk BLOODY APP IS ALWAYS GOT A PROBLEM. FIRST THE OTHER DAY FOR 24 HOURS. NOT THIS MORNING CANT BLOODY LOG IN. PUT MY SECURITY NUMBERS IN AND ….NOTHING CANT SEE ANYTHING ON MY BANK. BLOODY PAIN IN THE ARSE NOW ITS NEARLY EVERY SODDING DAY . CANT TRANSFER FROM SAVINGS TO CURRENT
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Brand New Dawn
(@BrandNew_Dawn) reported
@santanderuk @ITVTonight Very disappointed that you dont answer your phones to a customer trying to report fraud. Holding for 40 minutes yesterday and 45 today and still waiting...
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Nikos
(@NTDBA) reported
Good afternoon @santanderukhelp, @santanderuk Why your service is so #rubish? I am waiting on a call for 1.5h now after you have blocked my account. Would you like to provide support or are you out of business? #badservice #poorservice